Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Project Coordinator

Company: DirectDefense

Location: USA

Posted Aug 29, 2024

DirectDefense is a cybersecurity company that aims to secure organizations across all industries. They provide information security services to improve overall security posture and offer a range of benefits to their employees.

Senior Manager Program Management

Company: Vendavo

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Manager Program Management position at Vendavo, a company that partners with leading companies to accelerate growth and profitability. The role involves managing a small subset of engagements, leading the N American Program Management team, and developing strong customer relationships. The company offers a range of benefits, including flexibility to work from home, unlimited PTO, and a competitive salary.

Sr. Manager - Field Engineering

Company: Databricks

Location: USA

Posted Aug 29, 2024

The job posting is for a Senior Manager Field Engineering role at Databricks, responsible for leading a team of Solutions Architects to help customers become wildly successful. The ideal candidate has 10+ years of experience in the data space, is a trusted advisor to technical executives, and has experience building and leading technical teams.

Associate Account Executive

Company: Octopus Deploy

Location: USA

Posted Aug 29, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a strong focus on transparency, collaboration, and employee well-being. The company is looking for an Associate Account to join their team, who will be responsible for generating qualified opportunities for their Sales Team.

Senior People Business Partner (Go-to-Market)

Company: Modern Health

Location: USA

Posted Aug 29, 2024

Modern Health is seeking a Sr People Partner to develop the talent strategy and advise on people-related initiatives. The role is critical to the company's ability to scale and support employee experience and company success.

Machine Learning Ops Engineer II

Company: Kraken

Location: USA

Posted Aug 29, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is looking for an experienced Machine Learning Ops engineer to join their AIML Team.

Outbound Business Development Representative

Company: JumpCloud

Location: USA

Posted Aug 29, 2024

JumpCloud is seeking an Outbound Business Development Representative to join their team. The ideal candidate should have strong sales experience, excellent communication skills, and the ability to multitask effectively. The role requires proactive outreach, market research, personalized engagement, lead qualification, and pipeline handoff.

Mathematics Online Visiting Professor

Company: Adtalem Global Education

Location: USA

Posted Aug 29, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing and health professions. They are seeking instructors with high professional standards and a commitment to providing practitioner-focused education.

Data Analyst

Company: Vetcove

Location: USA

Posted Aug 29, 2024

Vetcove is a growing company that helps veterinarians buy supplies more efficiently. They are looking for a Data Analyst to join their Brand Partnerships team, which plays a crucial role in leveraging data to deliver competitive intelligence and campaign insights to their partners.

User Operations Specialist

Company: The Predictive Index

Location: USA

Posted Aug 29, 2024

The job posting is looking for a User Support Specialist with a passion for delivering exceptional customer service and problem solving. The ideal candidate will have customer service orientation, technical aptitude, problem-solving skills, and a team mentality.

Head of Revenue Operations

Company: Veho

Location: USA

Posted Aug 29, 2024

Veho is a growth company that is revolutionizing the world of package delivery by creating exceptional experiences for customers and drivers. The company is looking for a Head of Revenue Strategy and Operations to lead the team and drive day-to-day operations of the Commercial organization.

Engineer - DevOps

Company: hims & hers

Location: USA

Posted Aug 29, 2024

The company is seeking a DevOps Engineer to build and maintain infrastructure for their ecommerce platform. The role involves enabling frontend growth, improving system availability and performance, and leading key projects. The company offers competitive salary, unlimited PTO, and comprehensive health benefits.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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