Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Solutions Architect

Company: Synack

Location: USA

Posted Aug 29, 2024

The job posting is for a Solutions Architect position at Synack, a company that provides penetration testing as a service. The role involves working with customers to understand their security needs and developing solutions to meet those needs. The posting highlights the company's commitment to diversity and inclusion, and the salary range for the position is $200,000 to $240,000 per year.

Real World Data Analytics Programmer/Analyst Consultant

Company: ClinChoice

Location: USA

Posted Aug 29, 2024

The job posting is for a Real World Data Analytics ProgrammerAnalyst Consultant position at ClinChoice, a global full-service CRO. The role involves executing statistical analysis plans, providing analytic input, and managing workload in support of one or more therapeutic areas.

Software Engineer (Salesforce)

Company: Nava

Location: USA

Posted Aug 29, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. They focus on populations that are the least protected and aim to restore trust between people and public institutions. The company offers a range of benefits and perks to its employees, including competitive pay, generous time off, and a comprehensive wellness program.

Forensics Trainer

Company: Magnet Forensics

Location: USA

Posted Aug 29, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. They are looking for a Forensics Trainer to deliver training engagements and maintain training materials. The ideal candidate has an in-depth forensics background, excellent communication skills, and experience in digital forensics or incident response.

Risk Standards Manager

Company: Stripe

Location: USA

Posted Aug 29, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for an experienced people leader to join the Risk Standards team, which plays a critical role in ensuring a healthy financial ecosystem for businesses around the world.

Senior Integrations Engineer

Company: Lime

Location: USA

Posted Aug 29, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They have achieved a fully profitable year in 2022 and are seeking a Senior Integration Engineer to join their team.

Team Lead Chart and Medical Record AI Trainer

Company: Invisible Technologies

Location: USA

Posted Aug 29, 2024

The job posting is for a Team Lead position at Invisible Technologies, responsible for overseeing a team of agents who review medical data and generate reports. The role requires strong leadership and communication skills, as well as experience in medical chart review. The company is dedicated to fusing human creativity and intuition with cutting-edge technology to create a future rich in impact and meaning.

Radiology - eConsult Specialist Panel

Company: RubiconMD

Location: USA

Posted Aug 29, 2024

RubiconMD is an eConsult platform that connects primary care clinicians with medical specialists to improve patient care. The company is looking for specialists to join their community and provide educational and cost-effective recommendations. RubiconMD offers a competitive pay rate and a supportive team.

Sales Engineer

Company: AffiniPay

Location: USA

Posted Aug 29, 2024

The job posting is for a Sales Engineer to partner with the sales team and provide technical support to customers. The role requires strong communication and problem-solving skills, and the ability to understand customer needs and articulate the value of the company's products. The job offers a competitive salary range of $85,000 to $110,000 annually.

Manager - Marketing Analytics

Company: 1Password

Location: USA

Posted Aug 29, 2024

1Password is looking for a Marketing Analytics Manager to lead a team of analysts and power the next phase of marketing growth. The role requires strong leadership skills, analytical expertise, and experience in data infrastructure and modeling. The company offers a dynamic management position with tremendous growth opportunities, a competitive salary, and a range of benefits.

Senior Unreal Engineer (Console)

Company: Demiurge Studios

Location: USA

Posted Aug 29, 2024

Demiurge Studios is looking for a console development engineer to join their team. The company has a collaborative culture and a deep respect for art in all their games. They offer a flexible work environment, generous PTO program, and a variety of medical benefits.

Senior Manager - Deal Desk

Company: Coursera

Location: USA

Posted Aug 29, 2024

The Senior Manager Deal Desk role at Coursera involves driving revenue growth, streamlining deal processes, and facilitating cross-functional collaboration. The position requires strong communication skills, experience with Salesforce CPQ, and leadership abilities.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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