Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Manager - Equity Administrator

Company: 1Password

Location: USA

Posted Aug 29, 2024

The job posting is for a Manager Equity Administration role at 1Password, a company that values simplicity, honesty, and a human-centric approach. The ideal candidate will have a strong background in equity administration, excellent analytical and problem-solving skills, and experience with equity platforms and regulations. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior Software Engineer - ML Platform

Company: Reddit

Location: USA

Posted Aug 29, 2024

The Machine Learning Platform team at Reddit is looking for a Senior Software Engineer to architect, implement, and maintain foundational Machine Learning infrastructure. The role involves building systems and tools for machine learning engineers and data scientists, and delivering a self-service ML platform.

Support Specialist - Payroll & Payroll Tax

Company: Restaurant365

Location: USA

Posted Aug 29, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Support Specialist to work with their Payroll clients, providing excellent customer service and resolving issues in a timely manner.

R&D AI Engineer

Company: Mechanical Orchard

Location: USA

Posted Aug 29, 2024

Mechanical Orchard is a company that specializes in safely rewriting complex business applications to make them adaptable to market challenges and opportunities. They use AI and other technologies to accelerate the modernization process and have a vision for an AI-first platform that streamlines the entire modernization process.

Senior Software Engineer - Full Stack

Company: Nuna

Location: USA

Posted Aug 29, 2024

The Nuna Provider Engineering team is building a greenfield consumer-facing Health Systems and Health Care Providers portal. The team is looking for a self-motivated, collaborative, and hands-on problem solver to join their dynamic and fast-paced engineering team.

Data Scientist - Ops & Finance

Company: Hazel

Location: USA

Posted Aug 29, 2024

Hazel Health is a virtual provider of school-based healthcare services, recognized for its innovative approach. The company aims to remove barriers to healthcare for K12 students, and is seeking a Data Scientist to develop forecasting and classification models to improve its services.

Engineering Manager

Company: Zerion

Location: USA

Posted Aug 29, 2024

Zerion is looking for an experienced Engineering Manager to lead a fully remote team of cross-functional engineers. The role involves establishing efficient processes, growing engineers' skills, and contributing to the company's culture.

Compliance Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Aug 29, 2024

American Specialty Health Incorporated is seeking a Specialist HR Compliance to join their Human Resources department. The position will oversee HR Compliance, lead HR audit efforts, and create and maintain standard operating procedures. The salary range is $48,000 to $65,000 per year, and the position is remote.

Support Specialist - Workforce

Company: Restaurant365

Location: USA

Posted Aug 29, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Support Specialist to work with their Payroll clients, requiring strong technical and communication skills.

Application Security Engineer

Company: Kraken

Location: USA

Posted Aug 29, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to buy, sell, and trade cryptocurrencies. The company is committed to industry-leading security, crypto education, and world-class client support.

Product Manager - Institutional Platform

Company: Kraken

Location: USA

Posted Aug 29, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Community Manager - Open Source

Company: Octopus Deploy

Location: USA

Posted Aug 29, 2024

Octopus Deploy is a company that empowers software teams to deliver value in an agile way. They have a strong focus on community building, open source, and transparency. The company is looking for a community leader to join their team and help build and develop communities in social media and other channels.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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