Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Sr. Systems Analyst

Company: Amentum

Location: Washington DC

Posted Dec 21, 2024

Amentum is seeking a Full Stack Developer with government or commercial production experience to join a team at the Department of Justice in Washington DC. The successful candidate will create custom software applications, streamline workflows, establish communication protocols, define data architecture, and design software features. Required qualifications include 5+ years of experience with Full stack solution development and implementation using specific tech stacks. Preferred skills include an undergraduate degree in computer science or information management, 4+ years of commercial or litigation support experience, and supervisory experience. Amentum is an Equal Opportunity Employer.

Recreation Assistant/Lifeguard

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Dec 21, 2024

The text describes a job opportunity within the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). The role involves supporting fitness, recreation, lodging, and food and beverage programs for military personnel, their families, retired military, and civilian employees. The position requires a responsible individual with a pleasant attitude, effective communication skills, and necessary certifications such as lifeguarding and CPR. The job may necessitate working on weekends, holidays, and special events. It's a federal position requiring adherence to a drug-free workplace policy and participation in Direct Deposit. The role offers a comprehensive benefits package as part of a U.S. government career.

Electrical Equipment Worker

Company: Department of the Army - United States Army Installation Management Command

Location: Yakima, Washington Yakima, Washington

Posted Dec 21, 2024

This job posting is for a Direct Hire Authority position as an Electrical Equipment Worker at Joint Base Lewis-McChord, WA. The role requires a range of skills and physical capabilities, including lifting heavy equipment, working in various weather conditions, and handling hazardous materials. The position is mission-critical and may require overtime, shift work, and availability during emergencies. It's a drug-testing designated position and requires a pre-employment physical. US citizens are eligible to apply, with no specific length of training or experience required, but candidates must demonstrate their abilities through experience.

Information Technology Specialist (Customer Support)

Company: Department of the Army - U.S. Army Sustainment Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 21, 2024

The U.S Army Sustainment Command, 404th Army Field Support Base, Logistics Readiness Center, Plans and Operations Division in JBLM, WA is hiring. The position requires a Secret security clearance, 10% TDY or business travel, and IAT Level 2 certification within 6 months. Qualifications include one year of specialized IT experience and four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Alternatively, a master's degree or equivalent in relevant fields is acceptable. The role is a Direct Hire Authority position, subject to a one-year probationary period. Federal benefits are offered, including comprehensive healthcare, retirement plans, and paid time off.

CYS Facility Director NF-04

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 21, 2024

This job posting is for a Regular Full-Time position at Clarkmoor Child Development Center on Joint Base Lewis-McChord, WA. The role requires a minimum of 24 months of professional experience in managing a child or youth facility, including budgeting, facility management, and personnel supervision. A bachelor's degree in child development, early childhood education, or related fields is mandatory. Highly preferred candidates have CYS Child Development Center (CDC) Training Specialist TACS experience, large CDC management experience, and CYS Facility management experience. Proof of education and a valid passport are required. The position is eligible for benefits and Sunday premium pay may be authorized.

Procurement Analyst

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job opening for a Procurement Analyst position with Mission Support, Office of Chief Component Procurement Officer, Acquisition Program and Policy Division, Policy and Quality Control Branch. The ideal candidate should have expert technical leadership, staff coordination, and consultation skills in the procurement functional area. The role requires U.S. citizenship, successful completion of a background investigation, Selective Service registration, and the ability to deploy with little notice. Specialized experience of at least one year at the IC-13 level is required, with skills in developing contracting guides, advising on contracting matters, and conducting audits. A FAC-C level III or FAC-C Professional certification is also necessary. The position offers comprehensive benefits and a competitive salary range.

Deputy Chief Information Officer

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a career position in the Department of Health and Human Services (DHHS), specifically in the Office of the Secretary (OS), Office of the Assistant Secretary for Administration (ASA), Office of the Chief Information Officer (OCIO). The role involves leadership in departmental administration, including human resource policy, IT, and operations. The position requires U.S. citizenship, successful completion of a probationary period, and a pre-employment drug test. It's a career position in the Senior Executive Service (SES), requiring executive qualifications approved by OPM. The role demands extensive leadership experience, particularly in IT infrastructure management and complex IT acquisitions. No specific educational requirement is mentioned, but a comprehensive benefits package is offered to federal employees.

Management and Program Analyst

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The position is in the Office of the Inspector General (OIG) and part of the Architect of the Capitol (AOC). The OIG provides support on IG oversight to combat fraud, waste, and abuse, and encourage efficiency. The job requires U.S. citizenship, passing a drug test, meeting specialized experience, and meeting OPM qualification requirements.

Systems Engineer

Company: Amentum

Location: Washington DC

Posted Dec 21, 2024

Amentum is seeking an experienced Engineer to join their team in supporting the Program Executive Office Integrated Warfare Systems (PEO IWS) in their mission to develop, deliver, and maintain advanced integrated warfare systems and technologies for naval warfighters. The Engineer will play a critical role in ensuring the success of PEO IWS's mission by providing support in program planning, execution, and control. The role involves software development, data information strategy, internal management of technical issues, external liaison, and data management. The Engineer must have a Bachelor's degree in engineering or software development with at least 7 years of experience, a Secret security clearance, and strong analytical skills. Amentum is an Equal Opportunity Employer.

Associate Director/Director (Resources and Planning) MC-301-3B/3A

Company: Other Agencies and Independent Organizations - Millennium Challenge Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job position in the Office of the Chief Information Officer (OCIO) of the Department of Administration and Finance (A&F), Millennium Challenge Corporation (MCC). The position, despite being advertised as GS 14/15, falls under MCC's pay band MC-3B/3A, equivalent to GS-14/15. The role involves administrative operations, budget formulation and execution, human resource management, procurement and contracts, property management, and leading teams. Qualifications include at least one year of specialized experience relevant to the position. The salary is determined by the selectee's experience, education, and availability of funds. The position may offer a recruitment/relocation bonus and the selectee may qualify for credit toward annual leave accrual. The job may require completion of a Public Financial Disclosure Report.

Heavy Mobile Equipment Repairer

Company: Department of the Army - U.S. Army Reserve Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 21, 2024

This is a job posting for a Military Technician position in the Army Reserve. The position requires active membership as a Soldier and has various physical and working conditions requirements. It also mentions education, qualifications, and benefits.

Associate Project Manager

Company: CEG Solutions

Location: Washington DC

Posted Dec 21, 2024

The job description for the Associate Project Manager Construction role at the company seeks a high-potential individual with a dynamic personality and an acute passion for managing sustainability projects. The role involves developing task order proposals, managing technical and administrative staff, ensuring project completion within budget and schedule, and monitoring project financials. Success in this position requires a Bachelor's degree in engineering or construction management, 2+ years of relevant experience, and the ability to work irregular hours. The company values strong communication skills, problem-solving abilities, and a commitment to excellence.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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