Technical Support Jobs in Washington DC

80,902 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Registered Nurse - Patient Aligned Care Team

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 21, 2024

The VA Puget Sound Healthcare System is recruiting for a Registered Nurse to work in outpatient primary care at the American Lake VA Hospital in Tacoma, WA. The role requires U.S. citizenship, passing a drug test, Selective Service Registration for eligible males, and completion of a probationary period and background investigation. The nurse must pass a pre-employment physical and participate in vaccination programs for influenza and COVID-19. Qualifications include English proficiency, graduation from an approved nursing school, current nursing registration, and meeting specific scope, education, and dimension criteria for grade assignment. BSN, acute care, and ambulatory care experience are preferred. The position offers comprehensive federal benefits.

Change Management Consultant (Workfront, AEM implementations)

Company: LeapPoint

Location: Washington DC

Posted Dec 21, 2024

LeapPoint is a digital advisory firm specializing in connecting people processes and technology for improved marketing lifecycle orchestration. As an Adobe Gold Solution Partner, they offer expertise in the Adobe Experience Cloud ecosystem, with certified consultants delivering over 600,000 hours of Adobe-related implementations and integrations. They are part of Omnicom Precision Marketing Group, OPMG, a global network of agencies and consultancies. The firm seeks a Change Management Consultant to ensure digital transformation projects deliver on business objectives through high adoption and buy-in.

Human Resources Specialist (Information Systems)

Company: Legislative Branch - U.S. Capitol Police

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The United States Capitol Police (USCP) is dedicated to safeguarding the Congress, its members, employees, visitors, and buildings from crime, disruption, and terrorism. They ensure a secure environment for Congress to carry out its constitutional duties. The USCP is currently seeking applicants for positions in HR systems, requiring U.S. citizenship, successful completion of a background investigation, and a one-year probationary period. Qualifications include specialized experience in HR system maintenance, troubleshooting, data interpretation, and staying updated on industry trends. No education substitution is allowed for experience. Additional conditions of employment include a comprehensive criminal history check, credit check, Selective Service System registration (for male applicants), fingerprint check, and a full field background investigation.

Human Resources Specialist (Information Systems)

Company: Legislative Branch - U.S. Capitol Police

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The United States Capitol Police (USCP) is dedicated to safeguarding the Congress, its members, employees, visitors, and buildings from crime, disruption, and terrorism. They ensure a secure environment for Congress to carry out its constitutional duties. The USCP is currently seeking applicants for positions in HR systems, requiring U.S. citizenship, successful completion of a background investigation, and a one-year probationary period. Qualifications include specialized experience in HR system maintenance, troubleshooting, data interpretation, and staying updated on industry trends. No education substitution is allowed for experience. Additional conditions of employment include a comprehensive criminal history check, credit check, Selective Service System registration (for male applicants), fingerprint check, and a full field background investigation.

Public Utilities Specialist (Settlement Analyst)

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 21, 2024

The Public Utilities Specialist (Settlement Analyst) position is available at Bonneville Power Administration, Transmission Services, Transmission Marketing and Sales, Commercial System Management, Transmission EIM Settlements. The role involves validating Energy Imbalance Market settlement values, determining financial positions, and evaluating market behavior to identify trends and anomalies. The position requires at least one year of specialized experience in validating and analyzing market settlement transactions in the electric power industry. No specific education requirements are mentioned. The job is located in Vancouver, WA, known for its beautiful downtown, nature parks, and outdoor activities. The U.S. Department of Energy fosters a diverse and inclusive workplace, offering a comprehensive benefits package and promoting work-life balance.

Licensed Practical Nurse (PACT)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 21, 2024

This job posting is for a position eligible for the Education Debt Reduction Program (EDRP), offering student loan payment reimbursement. The role requires U.S. citizenship, English proficiency, and a valid LPN/LVN license. Qualified candidates must meet specific requirements and pass a probationary period, background check, and physical evaluation. The position involves patient care, medication administration, and collaboration with other healthcare professionals. Vaccination against COVID-19 is mandatory.

Lead Full Stack Developer

Company: Harmonia Holdings Group

Location: Washington DC

Posted Dec 21, 2024

Harmonia Holdings Group LLC is an award-winning rapidly growing federal government contractor committed to providing innovative high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, and employee satisfaction. They are seeking a Lead Full Stack Developer to join their team.

POWER PLANT MECHANIC

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Bridgeport, Washington Bridgeport, Washington

Posted Dec 21, 2024

This job posting is for a Direct Hire Authority position for a Journey Level Power Plant Mechanic at a hydroelectric power project. The role involves shop, plant, and outside work, requiring a valid driver's license and pre-employment physical. No specific education is required, but candidates must demonstrate sufficient knowledge and skills through experience. The position involves physical effort, including prolonged standing, walking, and lifting up to 45 pounds. Working conditions include exposure to noise, heights, and various weather conditions. The role offers a comprehensive benefits package as part of a U.S. government career.

Broadcast Engineering Senior Supervisor #312

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate is seeking a Broadcast Engineering Senior Supervisor, requiring 5-8 years of technical experience in broadcast or audio/visual system maintenance and repair. The position involves working with high-voltage equipment, frequent physical effort, and being available for government shutdowns and inclement weather.

Not-For-Profit Tax Manager

Company: Withum

Location: Washington DC

Posted Dec 21, 2024

Withum is a forward-thinking technology-driven advisory and accounting firm that offers a work-life balance and a path to partnership. They provide innovative tools and solutions for accounting, tax, and overall business management needs. The firm values talent and recruits the best and brightest people. Their Tax Services Group offers comprehensive tax reporting, tax planning, and tax compliance services. The Not-for-Profit Tax Manager position involves working with an integrated team of CPAs and industry leaders, supervising staff, and building relationships with clients. The firm promotes personal and professional growth for all team members, clients, and surrounding communities.

Registered Nurse - SDU (Same Day Unit)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Dec 21, 2024

This job posting details the requirements and qualifications for a nursing position at the Department of Veterans Affairs. The role is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. U.S. citizenship is required, and non-citizens may only be appointed if no qualified citizens can be found. Applicants must pass a urinalysis test, background check, and physical examination. They must also be proficient in English and have current, full, active, and unrestricted registration as a graduate professional nurse. The position requires 1-2 years of Med-Surg experience and Advanced Cardiac Life Support (ACLS) certification. Full vaccination against COVID-19 is mandatory.

Full Stack Developer (React) [Job ID 20241125]

Company: Phoenix Cyber

Location: Washington DC

Posted Dec 21, 2024

Phoenix Cyber is seeking a Fullstack Developer to support a government client remotely. Requirements include application development experience with Spring, React, or Kubernetes EKS, deployment experience, strong scripting skills, experience with Git, CICD, and other development tools, proven work experience as a Frontend developer, strong experience with JavaScript, HTML, CSS, and jQuery, familiarity with data serialization formats, state containers for JavaScript apps, RESTful API design, and understanding of the entire web development process. Nice to have skills include configuration management experience, experience with cloud infrastructure and networking in AWS and Azure, experience with the ELK stack, automation testing with Selenium Cucumber or Serenity, and experience with container services. Phoenix Cyber is an equal opportunity employer.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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