Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Associate BIT Field Engineer

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Dec 20, 2024

Warner Bros. Discovery is inviting applications for an Associate Broadcast & IT Support role. The position involves providing timely and professional support in a fast-paced 24x7x365 field newsgathering/production environment. Key responsibilities include operating satellite trucks and portable satellite, microwave, and streaming equipment, performing 24x7x365 broadcast technical support, and coordinating technical installations. The ideal candidate should have 1-3 years of experience in television, multimedia content, IT client service, or broadcast maintenance, with a demonstrated ability to troubleshoot and repair broadcast and computer equipment. Familiarity with server, networking topology, and operating systems is required. The role involves travel, both domestic and occasionally international, and the ability to lift and move equipment weighing 50 pounds or more. WBD values diversity and inclusion, offering career-defining opportunities, thoughtfully curated benefits, and tools for growth.

IT SPECIALIST (APPSW)

Company: Other Agencies and Independent Organizations - Development Finance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for the U.S. International Development Finance Corporation (DFC), Office of Information Technology (OIT), Enterprise Application Development. The role, IT Specialist (APPSW), involves promoting the effective design, development, and maintenance of Oracle Enterprise Business Suite (EBS) and Enterprise Data Warehouse (EDW) solution. The position requires IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Additionally, one year of specialized experience in managing an enterprise-level Oracle Database Management System (DBMS), setting standards for data management, and performance tuning on Oracle databases is required. The role offers a flexible work schedule, telework suitability, and comprehensive benefits.

Portfolio Specialist (Private Markets)

Company: Sands Capital

Location: Washington DC

Posted Dec 20, 2024

Sands Capital is seeking a mid-level professional to serve as a Portfolio Specialist in their private equity strategies. The role involves business development, client relations support, promotional and thought leadership content generation, portfolio performance and positioning reporting, portfolio and competitive analysis, and product development and management. The ideal candidate should have a passion for growth equity investing, a creative mind, and a client-oriented perspective. The position is expected to work from Arlington, Virginia, HQ on a hybrid schedule of 23 days per week in-office specifically Tuesdays and Wednesdays or as directed by the manager. The candidate should have an undergraduate degree from an accredited university, MBA and CFA is a plus, 5+ years of relevant experience, deep understanding of global capital markets, economics, and industry trends, experience with analytical tools and databases, proficient in Microsoft Excel, and exhibiting Sands Capital's Mission Values and culture.

Licensed Veterinary Technician

Company: Banfield Pet Hospital

Location: Washington, DC

Posted Dec 20, 2024

Banfield Pet Hospital, a leading veterinary care practice in America, is hiring full-time and part-time Licensed Veterinary Technicians (LVTs) for their DC Hospital. The anticipated starting hourly rate is between $25 to $36, depending on the applicant's schedule, location, experience, skills, and abilities. Banfield values work-life balance and offers a comprehensive benefits package including medical, dental, vision insurance, paid time off, 401(k) savings plan, and more. They foster a collaborative work environment and encourage professional growth, offering opportunities for leadership roles, continuing education, and national partner conferences.

Supervisory Program Manager

Company: Department of the Treasury - U.S. Mint

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This is a job posting for a Supervisory Program Manager position at the US Mint. The job requires managing marketing plans, supervising projects, and analyzing performance data. The job also has certain requirements such as wearing face masks, completing background investigations, and undergoing personnel vetting. The job offers comprehensive benefits, including health insurance, retirement programs, and paid holidays.

Business Analyst Consultant

Company: MassMutual

Location: Washington DC

Posted Dec 20, 2024

The text describes a Business Analyst Consultant position at MassMutual's Enterprise Technology and Experience (ETX) Analytics team. The role involves working on innovative and collaborative projects, using business analysis, written and verbal communication, and agile project management skills. The team focuses on delivering high-quality data analytics solutions to business groups across MassMutual. The ideal candidate should have a bachelor's degree, 4+ years of experience, and certifications like IIBA or CBAP. The role offers regular meetings, mentorship opportunities, and access to learning content. MassMutual is an Equal Employment Opportunity employer with industry-leading pay and benefits.

Electronic Integrated Systems Mechanic

Company: Department of the Army - U.S. Army Reserve Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 20, 2024

This is a Direct Hire Authority (DHA) solicitation for a military technician position with the Army Reserve Aviation Command at Joint Base Lewis-McChord, Washington. The role involves conducting inspections, diagnosing malfunctions, and completing repairs of electrical equipment. The position requires active membership in the US Army Reserve, annual physical examinations, and a suitability or fitness determination. A $10,000 recruitment bonus is offered, subject to a two-year service obligation. Federal benefits are included, and moving expenses may be authorized for new Army Reserve Military Technicians.

Licensed Mental Health Therapist (LCSW-C, LCPC, LCMFT)

Company: Lee Company

Location: Washington, DC

Posted Dec 20, 2024

LifeStance Health is actively hiring talented Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer competitive benefits, flexible work schedules, and a collegial work environment. The company provides full administrative support, digital technology, and strong work/life balance.

Registered Nurse - Ophthalmology

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting details a position eligible for the Education Debt Reduction Program (EDRP), offering reimbursement for student loans. The role requires U.S. citizenship, passing a drug test, and completing an online onboarding process. A BSN is preferred, and at least 2 years of acute care/critical care experience is required. The position involves physical demands and requires full vaccination against COVID-19. It offers comprehensive federal benefits.

Program Consultant, CFPMO Enablement Team

Company: MassMutual

Location: Washington DC

Posted Dec 20, 2024

The text describes a new Corporate Functions Program Management Office (CFPMO) at MassMutual seeking a Program Consultant to support the standup of the new organization. The CFPMO is responsible for overseeing initiatives across various departments and defining project management standards. The role involves cross-functional collaboration, strategic planning, and budget management. The ideal candidate should have experience in the financial services or insurance industry, strong communication skills, and a positive attitude.

Senior Security Engineer

Company: Bank of America

Location: Washington, DC

Posted Dec 20, 2024

Bank of America is a great place to work with a common purpose to help make financial lives better through the power of every connection. They offer competitive benefits, flexibility, and opportunities to learn and grow. The company values diversity and inclusion, and provides industry-leading benefits.

Program Manager

Company: Core One

Location: Washington DC

Posted Dec 20, 2024

The text describes a job opportunity for a Program Manager at Core One, a company that aims to provide analytical, operational, and technical solutions to national security challenges. The position requires a TS SCI clearance with Polygraph, full authority to act for the contractor, and experience in program management. The company values people first and offers a team-oriented, dynamic, and growing environment. The responsibilities include managing project operations, ensuring security requirements are met, and coordinating with the COR. The key qualifications include a Bachelor's or Master's degree, PMP certification, and at least 8 years of relevant program management experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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