Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Review Examiner, CG-0570-13/14 (FPL 14)

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Division of Risk Management Supervision, Operational Risk Branch of the Federal Deposit Insurance Corporation. The role involves maintaining examination policies, reviewing completed reports for quality, and ensuring consistency. Specialized experience in reviewing examinations for financial crimes is required, with different levels needed for Grade 13 and Grade 14. U.S. citizenship and completion of a background investigation are mandatory. The selected candidate must report to the duty station two days a week and may need to serve a probationary period. High ethical standards and adherence to specific conduct rules are required.

Supervisory IT Specialist (Mobile Device Management)

Company: Department of Labor - Office of the Assistant Secretary for Administration and Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job opening for a Supervisory IT Specialist (Mobile Device Management) in the Office of the Chief Information Officer (OCIO) of the Department of Labor (DOL). The OCIO is a customer service organization providing IT solutions to advance DOL's mission. The role requires IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Applicants must have 52 weeks of specialized experience equivalent to at least the GS-13 level in the Federal Service. Specialized experience includes implementation, management, and support of mobile devices and their management solutions, establishing standards, and possessing excellent problem-solving skills. The position is outside the bargaining unit and requires U.S. citizenship, a minimum age of 16, and a supervisory probationary period if not met. It also involves financial disclosure requirements and a heightened ethical responsibility for supervisors.

Aging Services Program Specialist

Company: Department of Health and Human Services - Administration for Community Living

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job announcement is for a position in the Department of Health and Human Services, specifically in the Administration for Community Living, Office of Nutrition and Health Promotion Programs. The position requires U.S. citizenship, a background security investigation, and successful completion of a probable one-year probationary period. The role necessitates experience in behavioral or social sciences, with specialized experience in managing grants, developing relationships, and effective communication. The position is covered under the National Treasury Employees Union and does not authorize moving expenses, relocation incentive, recruitment incentive, or student loan incentive. The role requires specific coursework or a degree and submission of official transcripts. The agency provides reasonable accommodation for applicants with disabilities and offers a comprehensive benefits package to federal employees.

Staff Engineer - API Management (REMOTE)

Company: GEICO

Location: Washington DC

Posted Dec 20, 2024

GEICO is seeking a Staff Engineer to join their team, born out of a vision to create an enterprise-grade API management platform. The role requires strong software engineering and system architecture background, experience with API management, and proficiency in Kubernetes, Docker, and modern programming languages. The position offers a competitive salary, comprehensive benefits, and a positive work environment.

Sr. Engineer, Conference Rooms and Digital Signage

Company: GEICO

Location: Washington DC

Posted Dec 20, 2024

GEICO is seeking a Senior Engineer with experience in video conferencing and digital signage tooling to drive their insurance business transformation and improve product delivery. The role involves defining and driving projects, partnering with vendors, and ensuring high uptime for mission-critical systems. The ideal candidate has 4+ years of experience in AV platforms, with a preference for Webex and Zoom experience.

Specialist, Loss Control

Company: Nationwide Insurance

Location: Washington, DC

Posted Dec 20, 2024

Nationwide Insurance is seeking a Loss Control Specialist for Washington with responsibilities in Seattle-Tacoma area. The role involves providing risk management services, conducting risk assessments, and building relationships with customers and business partners. The ideal candidate should have 5-10 years of commercial loss control experience, a relevant degree, and be working towards a professional designation. Strong project management, relationship, marketing, and consulting skills are required.

Information Technology (IT) Specialist (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - National Highway Traffic Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The role is for an Information Technology Specialist in the Office of the Chief Information Officer (OCIO), reporting directly to the Director of Office of IT Services. The main responsibilities include aligning business and enterprise initiatives, modernizing cloud infrastructure, implementing standards, building CI/CD pipelines, and maintaining systems software and hardware. The position requires U.S. citizenship, specialized experience, submission of required documents by the closing date, and may involve travel, telework, background investigation, and a probationary period. Qualifications include experience in IT program management, cloud infrastructure, system development lifecycle, and network analysis.

Staff Engineer - ad:s (m/f/d)

Company: Sportradar

Location: Washington DC

Posted Dec 20, 2024

Sportradar is a leading sports technology company offering data-driven marketing and sponsorship services to the iGaming industry. They value collaboration, continuous learning, and have a commitment to delivering exceptional value to their customers. The company offers a competitive salary and benefits package, including a retirement pension and insurance plan. They operate a hybrid work model and have offices in Europe, Asia, and the US.

Orthopedic Hand/Upper Extremity Surgeon Needed in Washington State

Company: CompHealth

Location: Richland, Washington

Posted Dec 20, 2024

Richland, Washington offers a vibrant community with recreational activities like fishing, boating, and water-skiing, along with cultural attractions including symphony, ballet, and community theater. CompHealth provides comprehensive support for healthcare professionals, including contract negotiation, relocation assistance, and license coordination. The hospital-employed orthopedic position offers competitive benefits, a 1:6 call schedule, and a patient volume of 38-42 per day. Both new and experienced orthopedic surgeons, especially those fellowship-trained in hand surgery, are encouraged to apply.

ASSOCIATE DIRECTOR FOR SALES AND MARKETING (CHIEF MARKETING AND SALES OFFICER)

Company: Department of the Treasury - U.S. Mint

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The U.S. Mint is seeking a Chief Marketing and Sales Officer, or ASSOCIATE DIRECTOR FOR SALES AND MARKETING, to oversee the entire product lifecycle of numismatics. This role involves managing demand, design, schedule, supply, quality, sales, pricing, marketing, and profit & loss. The position requires progressively responsible leadership experience, directly related to the Executive Core Qualifications (ECQs) and Technical/Professional Qualifications (TPQs). Key requirements include a one-year probationary period for initial SES appointment, successful completion of a background investigation, and U.S. Citizenship. The role offers competitive benefits, opportunities for telework and flexible schedules, but may require travel. The selected candidate will need to undergo personnel vetting, including a background investigation and enrollment in Continuous Vetting.

Physician Assistant - PA – Inpatient Palliative Care

Company: Valley Medical Center

Location: Renton, Washington

Posted Dec 20, 2024

Valley Medical Center is seeking a Physician Assistant to join their inpatient palliative care team. The position offers easy access to system-wide support, patient-centered care, and a collaborative environment. The ideal candidate will have experience in complex symptom management and be able to obtain medical licensure in Washington state.

(Senior) Software Engineer - Sports Data (m/f/d)

Company: Sportradar

Location: Washington DC

Posted Dec 20, 2024

The text describes a job opportunity at Sportradar, a leading sports technology company. The role is for a Senior Software Engineer in the Sports Data team, responsible for contributing to API development, testing, and documentation. The company offers a collaborative environment, cloud-native technologies, and a hybrid work model. The ideal candidate should have 4+ years of professional experience in agile software development, high-level programming languages, and backend technologies. The company offers a competitive salary, benefits, and a vibrant and inclusive community.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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