Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior SQL Database Administrator

Company: Kaimetrix

Location: Washington DC

Posted Nov 27, 2024

Kaimetrix LLC is seeking a professional Senior SQL Database Administrator with experience in SQL, data flow, SSIS, SSRS, and SSAS. The job requires strong understanding and experience with data transformations, creation and configuration of SSIS connection managers, and experience with SQL Agent Jobs.

Technical Writer | Mapping Support [DOEOP075080]

Company: ProSidian Consulting

Location: Washington DC

Posted Nov 27, 2024

ProSidian is a Management and Operations Consulting Services Firm that provides value to clients through tailored solutions based on industry leading practices. The company is seeking a Technical Writer to support their Energy Science and Technology Research Industry Sector clients.

Project Administration Specialist

Company: ERG

Location: Washington DC

Posted Nov 27, 2024

ERG is a research and consulting firm seeking a full-time project administration specialist to support federal clients. The ideal candidate will have experience in federal contract reporting and tracking, and proficiency in Microsoft Office and Adobe Acrobat.

Vice President, Federal Sales Executive

Company: BlackLine

Location: Washington DC

Posted Nov 27, 2024

BlackLine is seeking a Vice President Federal Sales Executive to drive net new business within the federal government. The company is committed to bringing passion and customer focus to the business of enterprise applications and is looking for a dynamic leader who can initiate, grow, and close deals from the ground up.

Operations Consultant

Company: CLEAResult Consulting, Inc.

Location: Washington DC

Posted Nov 27, 2024

The job description is for an Operations Consultant at CLEAResult, a company that values sustainability, equity, and transparency. The role involves managing program data, conducting analysis, and leading special projects. The company offers a range of benefits, including medical insurance, 401k, and paid time off.

Director, Enterprise Solutions

Company: Brightspot

Location: Washington DC

Posted Nov 27, 2024

Brightspot is a leading content management system that enables content-focused teams to work smarter and faster. The company is looking for a Director of Enterprise Solutions to position and sell their best-in-class CMS platform to net new prospects and customers.

Application Developer (APEX)

Company: Kaimetrix

Location: Washington DC

Posted Nov 27, 2024

Kaimetrix LLC is seeking an Application Developer APEX to support a Department of Defense customer. The position requires experience in application development, programming languages, and DoD clearance.

PSC Contract Specialist

Company: Devis

Location: Washington DC

Posted Nov 27, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and comprehensive IT management services to federal, state, and local governments. They are seeking a Contract Specialist to manage Personal Service Contracts for a proposal position.

Data Visualization Specialist | Forecasting And Report Development Support [DOEOP076081]

Company: ProSidian Consulting

Location: Washington DC

Posted Nov 27, 2024

ProSidian is a Management and Operations Consulting Services Firm that provides value to clients through tailored solutions based on industry leading practices. The company is seeking a Data Visualization Specialist to support its clients in the Energy Science and Technology Research Industry Sector.

Geospatial Analyst | Mapping Support [DOEOP071076]

Company: ProSidian Consulting

Location: Washington DC

Posted Nov 27, 2024

ProSidian is a Management and Operations Consulting Services Firm that provides value to clients through tailored solutions based on industry leading practices. The company is seeking a Geospatial Analyst to support energy projects and initiatives.

Marketing and Communications Manager

Company: Sunwater Capital

Location: Washington DC

Posted Nov 27, 2024

Sunwater Capital Management is seeking a Marketing and Communications Manager to drive the commercial success of their portfolio, which includes a revolutionary data and analytics platform and a unique mergers and acquisitions data platform. The role involves developing and executing marketing plans, managing social media, and building relationships with relevant media and influencers.

Stakeholder Coordination Specialist | Mapping Support [DOEOP074079]

Company: ProSidian Consulting

Location: Washington DC

Posted Nov 27, 2024

ProSidian is a Management and Operations Consulting Services Firm that provides value to clients through tailored solutions based on industry leading practices. The company is seeking a Stakeholder Coordination Specialist to support its clients in the Energy Science and Technology Research Industry Sector.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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