Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

SAR Performance & Resiliency Analysis Engineer (MTS/SMTS)

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 17, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and are looking for talented engineers to join their team.

BESS System Design Engineer (Senior to Principal)

Company: Energy Vault

Location: Washington DC

Posted Nov 17, 2024

Energy Vault is a company that aims to enable a sustainably energized world by providing energy solutions that accelerate the global transition to renewable energy. They are seeking a BESS System Engineer Senior to Principal to manage and optimize design and lead engineering activities for BNest energy storage systems.

Computer Systems Administrator - US Citizenship is Required - 6 month contract

Company: Booker DiMaio, LLC

Location: Washington DC

Posted Nov 17, 2024

The job posting is for a hardware and software installation position in Frederick, MD. The job requires US citizenship and a Public Trust Clearance. The position is a 6-month contract with a 1099 hourly basis. The duties include installing and maintaining computer hardware and software, configuring and troubleshooting systems, and performing security tests and monitoring.

Account Executive - Defense & Federal Sales

Company: Govini

Location: Washington DC

Posted Nov 17, 2024

Govini is seeking a Sales Account Executive to join their growing Sales team. The role involves generating new leads, developing familiarity with Govini offerings, and exceeding sales quota.

Precision Ag Specialist - Ohio

Company: Advanced Agrilytics

Location: Washington DC

Posted Nov 17, 2024

Advanced Agrilytics is seeking a Precision Ag Specialist to join their Ohio Grower Direct team. The role involves providing support to Precision Agronomists and research team, and requires a bachelor's degree and 2 years of experience in agronomy.

FAST Labs - Technology Development Manager - Advanced Cyber/RF Capabilities Transition

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 17, 2024

The job description is for a Technology Development Manager at BAE Systems Electronic Systems. The role involves leading and shaping captures and proposals, collaborating with customers, and developing and transitioning game-changing cyber and RF technologies.

Senior/Staff Software Engineer - Full Stack/Front End

Company: Common Room

Location: Washington DC

Posted Nov 17, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a frontend engineer to join their team, who has experience with React, CSS, HTML, and TypeScript. The company values simplicity, customer-centricity, and teamwork, and offers competitive compensation and benefits.

Senior/Staff Software Engineer - Backend

Company: Common Room

Location: Washington DC

Posted Nov 17, 2024

Common Room is a customer intelligence platform that helps companies capture buying signals and make data-driven decisions. The company values simplicity, customer-centricity, and teamwork, and offers competitive benefits and a fun work environment.

Escrow Assistant

Company: First American Title

Location: Washington DC

Posted Nov 17, 2024

Pango Group is a people-first company that values its employees and customers. They are looking for an Escrow Assistant to join their team, which will work in a dynamic setting supporting the Escrow team in various ways.

Relationship Specialist I

Company: VyStar Credit Union

Location: Washington DC

Posted Nov 17, 2024

VyStar Credit Union is offering a competitive pay and excellent benefit package to its employees. The Relationship Specialist I role involves providing excellent member experiences, identifying member needs, and growing consumer and business relationships.

Advanced SAR and MTI Processing and Analysis Engineer - Eng Specialist/Sr Eng Specialist

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 17, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and are looking for experienced engineers to join their team.

Sr. Splunk Engineer

Company: Leidos

Location: Washington DC

Posted Nov 17, 2024

The Department of Homeland Security's Customs and Border Protection (CBP) Security Operations Center (SOC) is seeking a Splunk Engineer to support their cyber security program. The engineer will be responsible for providing overall engineering and administration in supporting a large distributed Splunk environment, analyzing data for anomalies and trends, and building dashboards to highlight key trends.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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