Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

CRM Business System Analyst

Company: Leidos

Location: Washington DC

Posted Oct 03, 2024

Leidos is seeking a CRM Business System Analyst to support the Digital Solution Inc program. The selected candidate will have the ability to assist customers with CRM technical support issues and consulting with customers on their business processes.

Attorney Advisor

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 03, 2024

The Attorney Advisor position is in the Department of Program Services, Judicial Services Office (JSO), Judicial Policy Division. JSO supports federal judges, courts, and their staffs. Requirements include U.S. citizenship, completion of OF-306, proof of authorization to work in the U.S., passing FBI fingerprint-based national criminal database check, public trust suitability check, E-Verify employment verification check, and direct deposit setup. Applicants must have active bar membership, post J.D. experience, and specialized experience in interpreting and applying statutes and regulations related to judicial administration.

Vice President of External Affairs

Company: Sol Systems

Location: Washington DC

Posted Oct 03, 2024

Sol Systems is seeking an experienced executive-level individual to lead a team overseeing community engagement and government affairs. The role will focus on managing strategic renewable energy and electricity policy initiatives, and the ideal candidate will have experience in both community and government affairs.

DevSecOps Engineer, Washington, D.C.

Company: Rhombus Power

Location: Washington DC

Posted Oct 04, 2024

Rhombus Power is a startup that uses AI to provide insights and solutions for defense and global security. They are seeking a DevSecOps Engineer to support their team and are offering a range of benefits.

Assistant Configuration Manager

Company: Copper River Family of Companies

Location: Washington DC

Posted Oct 03, 2024

The job description is for an Assistant Configuration Manager at Copper River Family of Companies. The role involves supporting configuration management processes, providing support to the Sr Configuration Manager, and working with data analysts to track and report configuration items. The company offers a positive and supportive culture, comprehensive benefits, and a focus on collaboration.

Senior Engineer – Java, Python, Generative AI, Agentic Systems

Company: GEICO

Location: Washington DC

Posted Oct 03, 2024

GEICO is seeking a Senior Engineer with experience in building high-performance platforms and applications to support the Digital Experience for customers. The ideal candidate has broad and deep technical knowledge and will help drive the insurance business transformation.

Licensed Marriage and Family Therapist (LCSW-C, LCPC, LCMFT)

Company: Lee Company

Location: Washington, DC

Posted Oct 03, 2024

LifeStance Health, Inc. is actively seeking talented and passionate Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer competitive benefits including sign-on bonus, flexible work schedules, remote work options, full administrative support, and a full benefits package. The annual income potential ranges from $82,000 to $113,280. Therapists should be experienced in working with adult and/or child and adolescent populations.

Full Stack Software Engineer

Company: NT Concepts

Location: Washington DC

Posted Oct 03, 2024

NT Concepts is seeking a Full Stack Software Engineer to join their team, working on an innovative airlift optimization platform. The company is dedicated to solving critical challenges in National Security, and offers a collaborative environment, competitive benefits, and opportunities for professional growth.

Senior Software Engineering Manager - Infrastructure Capacity and Demand

Company: GEICO

Location: Washington DC

Posted Oct 04, 2024

GEICO is seeking a Senior Manager to build and manage a new team of engineers to build engineering solutions, tools, and automation for Cloud Infrastructure. The ideal candidate has broad and deep technical knowledge and experience to improve capacity planning, cloud infrastructure architecture, and leverage engineering solutions to solve operational problems.

Senior Digital Forensics Incident Response Consultant, Data & Technology, Cybersecurity (Remote)

Company: Ankura

Location: Washington DC

Posted Oct 03, 2024

Ankura is a team of excellence that offers cybersecurity services, including incident response, cyber resilience, and managed advisory services. The company is composed of leaders from the intelligence community and provides customized solutions to clients.

Advisory Pre-Sales Solution Consultant- Federal Healthcare

Company: ServiceNow

Location: Washington DC

Posted Oct 04, 2024

The job description is for a Solution Consulting role at ServiceNow, requiring 7+ years of presales solution consulting or sales engineering experience, proficiency with the ServiceNow platform, and experience working collaboratively with product management and partners.

Division Financial & Business Operation (F&BO) Manager

Company: Leidos

Location: Washington DC

Posted Oct 03, 2024

Leidos National Security sector is seeking a Division Financial and Business Operation Manager to lead a team of Program Finance Analysts. The role requires a bachelor's degree in Finance and 8+ years of experience in finance operations, with a focus on financial planning, budgeting, and cash flow management.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages