Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Sales Representative - D.C. West - ENT

Company: Stryker

Location: Washington, DC

Posted Oct 03, 2024

Stryker is seeking sales representatives who are challengers, teammates, charismatic networkers, strategic closers, customer-oriented achievers, and game changers. The role involves promoting and selling Stryker ENT products, conducting product evaluations, tracking territory progress, and managing sample inventory. Stryker offers field sales training, in-house product training, and comprehensive benefits. The company is a global leader in medical technologies, impacting over 130 million patients annually.

Director of Privacy

Company: CoStar Group

Location: Washington DC

Posted Oct 03, 2024

The job description is for a Director of Privacy at CoStar Group, a leading global provider of commercial and residential real estate information analytics and online marketplaces. The role involves leading the company's global privacy compliance and risk management program, developing strategy, monitoring regulatory landscape, and overseeing privacy operations and controls.

Leasing Consultant

Company: Bozzuto

Location: Washington, DC

Posted Oct 03, 2024

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are seeking a Sales & Marketing Associate who is customer-focused, communicative, and passionate about social media. The role involves converting leads into community tours, conducting personalized tours, building brand loyalty, and working weekends. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, tuition reimbursement, and a diverse range of employee resource groups.

Business Expert

Company: Apple

Location: Washington, DC

Posted Oct 03, 2024

The Business Expert role at the Apple Store involves collaborating with businesses to help them thrive using Apple solutions. This role requires knowledge of business technology needs, comfort with phone interactions, and the ability to facilitate in-store experiences. Preferred qualifications include experience selling in the business market, strong communication skills, and flexibility with scheduling. The role offers a competitive base pay range, employee stock programs, comprehensive benefits, and potential for bonuses or commission payments.

Grants Accountant

Company: Addison Group

Location: Washington, DC

Posted Oct 03, 2024

A prominent Educational organization in the DC Metro Area is seeking a Grants Accountant with 1-5 years of experience. The role involves managing all grant and contract functions, including budgeting, billing, revenue calculation, collections, reporting, site visits, and close-out. The Grants Accountant will also assist in general accounting activities such as preparing the annual operating budget, monthly general ledger reconciliations, timesheets review, and indirect cost proposal submission. The ideal candidate should have knowledge of federal regulations related to sponsored programs, balance and income sheet reconciliation experience, and advanced Excel skills. Excellent written and oral communication skills, diplomacy with respect to funders, and the ability to work with minimal supervision are also required.

Technology Partner Specialist- DC Market

Company: IBM

Location: US Washington

Posted Oct 03, 2024

The role of a Technology Partner Specialist at IBM involves working with clients to craft solutions to their complex technology challenges. The job requires deep technical expertise, business domain knowledge, and strong communication skills. The role involves building relationships, providing thought leadership, and driving sales to and through clients.

Supervisory Clerical

Company: Leidos

Location: Washington, DC

Posted Oct 03, 2024

Leidos is currently seeking a Clerical Supervisor to work in the Civil Rights Division in Washington, DC. The role involves overseeing clerical staff in tasks such as photocopying, courier services, document retrieval, and faxing. The position is a hybrid role, requiring at least two days onsite in the office. Key responsibilities include quality control, generating complex documents, tracking progress, maintaining office equipment, and organizing correspondence files. The ideal candidate should have a high school diploma or GED, strong typing skills, and experience in the legal field. Familiarity with Microsoft Office features is highly desired. Leidos offers competitive pay and has been recognized as one of the 'World's Most Ethical Companies' by the Ethisphere Institute.

Backend Data Analyst #24313

Company: Aeyon

Location: Washington DC

Posted Oct 03, 2024

Aeyon is seeking a motivated individual to assist in building a robust data infrastructure. The successful candidate will have experience in data integration and management, and excellent analytical and communication skills.

Strategic Account Executive, Enterprise

Company: Xometry

Location: Washington DC

Posted Oct 03, 2024

Xometry is a company that powers industries by connecting people with big ideas to manufacturers. They are looking for a Strategic Account Executive to prospect, qualify, and generate new business for existing enterprise customers.

HR Manager - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Oct 03, 2024

The Human Resources Manager position at Aramark involves providing HR support for corporate staff, managing HR processes, and engaging in employee engagement initiatives. The role requires proficiency in Microsoft Office, HR planning experience, and a minimum of 5-7 years of HR experience. Aramark offers competitive benefits and a salary range of $70,000 to $80,000, with potential for additional compensation. The company values diversity and equal employment opportunities.

Information Technology Cybersecurity Specialist - Direct Hire Authority

Company: U.S. Department of State

Location: Washington, DC

Posted Oct 03, 2024

This is a job announcement for a position in the Risk Solutions Branch Division of Global Information Technology Risk, Enterprise Chief Information Security Office, Bureau of Diplomatic Technology (DT/E-CISO/GITR/RS) in the U.S. Department of State (DOS). The role involves performing risk reviews, facilitating the identification of security control recommendations, developing and implementing process improvement controls, coordinating major cyber risk assessments and IT projects, and leading working groups. Applicants must be U.S. citizens, obtain and maintain a Top Secret security clearance, and pass the E-Verify employment verification check. Qualifications include IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills, as well as at least 1 year of specialized experience in analyzing and assessing IT systems security, developing risk assessment reports, and performing risk reviews.

Manager, Systems Engineering Specialist

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 03, 2024

Palo Alto Networks is seeking a Solution Architects (SA) Manager for Prisma Cloud. The role involves leading a team of technical experts to help customers securely deploy applications across public and private cloud infrastructures. The manager will coach and mentor the team, provide technical leadership, and influence product direction. The ideal candidate has 2+ years of pre-sales experience, 6+ years as a Senior Solutions Architect, and expertise in cloud security technologies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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