Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Dir, Policy & Government Affairs

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 04, 2024

Palo Alto Networks is seeking a Director of Public Policy & Government Affairs to collaborate on legislation, policies, and programs at the Federal level. The role involves engaging with government officials, establishing trusted relationships, and advocating for the company's interests in cybersecurity and related tech policy communities. The ideal candidate should have 10+ years of relevant public policy experience, a strong background in cybersecurity, and excellent communication skills.

Intelligence FMV Analyst (Training Offered)

Company: BAE Systems

Location: Washington DC

Posted Oct 04, 2024

BAE Systems is looking for candidates to join their Full Motion Video (FMV) Analyst team. The role involves learning FMV tradecraft, producing graphic products, and compiling intelligence materials. The company offers a range of benefits, including paid time off, education benefits, and career advancement opportunities.

Senior Director of CRM, Lifecycle, and Retention

Company: Upside

Location: Washington DC

Posted Oct 04, 2024

Upside is a company that helps brick-and-mortar businesses earn more cashback and provides a platform for customers to earn rewards. The company is looking for a Senior Director of CRM Lifecycle and Retention to lead a team in developing and executing holistic multichannel lifecycle strategies.

Account Executive

Company: Dow Jones

Location: Washington, DC

Posted Oct 04, 2024

Dow Jones, a global provider of news and business information, is seeking an Account Executive to manage a book of business and prospect for new business. The role involves retaining and growing existing contract revenue, initiating sales activity with new buying centers, and maintaining strong customer relationships. The ideal candidate should have a proven track record of at least 5 years in selling information to large enterprise accounts, strong time management skills, excellent communication skills, and exceptional negotiation and closing skills. Dow Jones offers comprehensive healthcare plans, paid time off, retirement plans, and other benefits.

ISP/OSP, IT Specialist Jr, - Diego Garcia

Company: Leidos

Location: Washington DC

Posted Oct 04, 2024

The job posting is for an IT Specialist to support the OCONUS Piers support portion of the NGENR Service Management Integration and Transport SMIT contract. The candidate will provide connectdisconnect service to vessels, maintain fiber optic cables, and perform other related duties.

Financial Planning & Analyst I

Company: Precision Medicine Group

Location: Washington DC

Posted Oct 04, 2024

The job posting is for a Financial Planning and Analyst Position at Precision Medicine Group. The role involves supporting the organization's transformation, developing and standardizing reporting, and collaborating with the business team. The job requires a bachelor's degree, 1-2 years of experience, and intermediate to advanced Microsoft Excel skills.

Senior Data Analyst II

Company: BlueLabs Analytics

Location: Washington DC

Posted Oct 04, 2024

BlueLabs is a leading provider of analytics services and technology dedicated to helping partners do the most good with their data. The company has worked with over 400 organizations and has developed innovative tools in analytics, media optimization, reporting, and influencer outreach.

Technical Project Manager

Company: CoreWeave

Location: Washington DC

Posted Oct 04, 2024

CoreWeave is a cloud provider delivering GPU compute resources, seeking a Technical Project Manager for data center deployment projects, with a focus on project planning, stakeholder management, and quality assurance.

Senior Manager, Product Marketing and Programming

Company: ATPCO

Location: Washington DC

Posted Oct 04, 2024

ATPCO is a company that provides pricing and retailing data tools and services to airlines, and is looking for a Senior Manager of Product Marketing and Programming to contribute to the overall integrated product strategies.

Staff Technical Program Manager

Company: IonQ

Location: Washington DC

Posted Oct 04, 2024

IonQ is developing a powerful quantum computer, and they are looking for a Technical Program Manager to lead the development of their quantum computers. The role requires a strong background in physics, computer science, or a related field, and experience in managing complex projects.

J.P. Morgan Wealth Management - Private Client Advisor - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Oct 04, 2024

J.P. Morgan Chase is seeking a Private Client Advisor in Chase Wealth Management. The role involves offering comprehensive financial planning and advice to individuals and families, with a focus on relationship management and digital innovations. The ideal candidate should have at least 2 years of Financial Advisor experience, demonstrated success in client acquisition, and relevant licenses. The company values diversity and inclusion, and offers a competitive total rewards package, including benefits like health care coverage, retirement savings, and tuition reimbursement.

Associate, Cybersecurity, Penetration Tester

Company: Ankura

Location: Washington DC

Posted Oct 04, 2024

Ankura is a team of excellence founded on innovation and growth. They are looking for a handson penetration tester to support their clients in identifying vulnerabilities and recommending remediation strategies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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