Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Cyber Threat Intelligence Technical Analyst

Company: Merrill

Location: Washington, DC

Posted Oct 03, 2024

Bank of America is seeking a Cyber Threat Intelligence Technical Analyst with 5+ years of experience in cyber threat intelligence. The role involves collecting, analyzing, and actioning threat intelligence to defend the bank, collaborating with defensive control owners, threat research, and incident response. The candidate must have extensive knowledge of tactics, techniques, and procedures associated with various threat actors and demonstrate expertise in offensive security tactics. The role requires strong experience with threat intelligence tools and defensive tools for actioning threat intelligence. The position offers a competitive salary and benefits package, along with opportunities for career growth and making a significant impact on the bank's cyber security posture.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Oct 03, 2024

CVS Health is seeking a dedicated and caring Pharmacy Technician to join their team. The role involves delivering compassionate care to patients, ensuring medication needs are met, and maintaining high ethical standards. The Pharmacy Technician will work in a fast-paced environment, providing excellent customer service and demonstrating problem-solving skills. The position requires completion of a comprehensive training program and adherence to state board of pharmacy guidelines. The company offers competitive pay, benefits, and opportunities for career growth.

Medical Director (National Accounts)

Company: CVS Health

Location: Washington, DC

Posted Oct 03, 2024

CVS Health, through its subsidiary Aetna, is seeking a Medical Director for a remote role based in North Carolina. The role involves overseeing medical policy implementation, developing and evaluating clinical programs, and providing clinical expertise to support medical management programs. The ideal candidate should have 2 or more years of experience in health care delivery, an active and current state medical license in NC, and board certification in a recognized specialty. The pay range is $174,070.00 - $374,920.00, and the company offers a comprehensive benefits package.

Not For Profit Audit Senior Associate

Company: WithumSmith+Brown

Location: Washington, DC

Posted Oct 03, 2024

Withum is a forward-thinking, technology-driven advisory and accounting firm that empowers clients with innovative tools and solutions. The firm is known for its commitment to work-life balance and fostering a culture where talent thrives. Withum's Auditing and Attest Engagement services are the cornerstone of the firm, providing audit services, review and compilation services, and other agreed-upon procedures to a variety of clients. The Audit Senior role in the Not-for-Profit Industry team involves leading engagement teams, overseeing day-to-day operations, and collaborating with managers and partners on client issue resolution. The ideal candidate should have a Bachelor's degree in accounting or finance, CPA or CPA eligible, at least 2 years of public accounting experience, and excellent analytical, technical, and auditing skills. The compensation for this position in Washington D.C. ranges from $80,000 - $100,000 annually.

Senior iOS Engineer

Company: BetterUp

Location: Washington DC

Posted Oct 03, 2024

The company BetterUp is looking for a driven iOS engineer who cares deeply about their craft and wants to use their skills to bring about positive change in the world. The job description highlights the company's mission to human transformation and its focus on providing a fulfilling work experience.

Club Concessions Stand Manager - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Oct 03, 2024

The job description for a Food Service Worker at Aramark involves assisting with food preparation, portioning meals, and serving customers. The role requires teamwork, organization, focus, accountability, and a positive attitude. The hourly rate is $17.69, and benefits include medical, dental, vision, and work/life resources. Responsibilities include food preparation, maintaining cleanliness, and handling customer complaints. Leadership, supervisory, and food service experience are preferred. The role may involve physical demands and requires uniforms and PPE. Aramark is committed to equal employment opportunities and fostering professional growth.

iOS Engineer

Company: The Washington Post

Location: Washington DC

Posted Oct 03, 2024

The Washington Post is looking for an iOS Engineer to support their flagship apps engineering team. The job requires strong iOS and Swift skills, passion for delivering high-quality products, and experience with agile software development practices.

Veterinary Assistant - Part Time (DC Adams Morgan)

Company: Banfield Pet Hospital

Location: Washington, DC

Posted Oct 03, 2024

The Veterinary Assistant plays a crucial role in supporting veterinarians and technicians to ensure high-quality pet care. They act as additional support, communicate effectively with all hospital staff, and provide exceptional service to clients. Their responsibilities include educating clients about pet health, maintaining accurate medical records, ensuring safety protocols, and assisting with surgeries. They also mentor other paraprofessionals and perform other duties as assigned.

Relationship Banker - Washington, DC Market - Bilingual in English/Spanish Required

Company: Merrill

Location: Washington, DC

Posted Oct 03, 2024

Bank of America is seeking a motivated individual to engage clients in the lobby, educate them on self-service resources, and assist with transactions. The role involves building relationships, understanding clients' financial priorities, and connecting them with suitable solutions. Key responsibilities include processing cash transactions, adhering to established processes, and driving the client experience. The ideal candidate should be a self-starter with a strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. Bilingual in English and Spanish is preferred. The role offers a competitive salary, benefits, and opportunities for career growth.

Sr Manager, Software Engineering

Company: Disney

Location: Washington, DC

Posted Oct 03, 2024

Disney Entertainment & ESPN Technology is reimagining viewing experiences for beloved stories and transforming Disney's media business. They are building the future of Disney's media business, reaching millions of consumers daily through platforms like Disney+, Hulu, and ESPN+. The Commerce, Growth & Identity (CGI) team is dedicated to transforming Disney's media business through innovative products and techniques. As a Sr Manager, Software Engineering, you will lead the delivery of cloud technology solutions, set technical direction, and mentor engineering fleet leaders. The role requires a minimum of 10 years of related work experience, familiarity with DevOps methods, and experience with designing and operating globally resilient deployments.

Manager, Data Analytics

Company: Disney

Location: Washington, DC

Posted Oct 03, 2024

The DTC Content Analytics team is seeking a Manager for the Sports Content vertical, supporting the ESPN business unit. The role involves leading the team, setting strategic vision, and managing relationships with stakeholders across ESPN and DTC business units. Key responsibilities include developing roadmaps for sports content analysis, overseeing operational dashboards, and driving team development. The ideal candidate should have at least 8 years of relevant data analytics experience, a proven track record in team leadership, and expertise in data wrangling, visualization tools, and interpreting data trends. Familiarity with the streaming media industry and data platforms is a plus.

Senior Technical Lead - Web Applications TS/SCI with Poly REQUIRED

Company: CGI

Location: Washington, DC

Posted Oct 03, 2024

CGI Federal is seeking a Technical Lead for cloud and container-based web application solutions. The ideal candidate should have a strong background in web technologies, system architecture, and deployment automation. They will lead development, provide technical leadership, mentor team members, and manage project timelines. The role requires a strong presence in the National Capital Region and a hybrid working model. Required qualifications include a Bachelor's degree in a technical discipline, experience leading web application development teams, knowledge of cloud services, web app development technologies, containerization technologies, data security regulations, and IT infrastructure tasks. Excellent communication skills are also necessary.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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