Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Data Center (Hyperscale) Design Execution Project Manager

Company: CBRE

Location: Washington, DC

Posted Oct 03, 2024

CBRE is seeking a Design Project Manager with a solid understanding of data center design and construction. The role involves leading a multi-disciplinary team through design milestones, including issuance of construction drawings. Post-IFC responsibilities include providing design support through construction administration, bulletin management, and close-out. The manager will independently facilitate the creation of a shared plan for execution and ensure oversight of construction administration services provided by the external design team. The ideal candidate should have a Bachelor's degree in construction management, engineering, architecture, or a related field, with professional licensure (PE, NCARB, RA) strongly preferred or significant professional experience (+10 years). Prior experience with data center design and/or construction is preferred. CBRE offers competitive benefits, including 401K, Medical, Dental and Vision benefits, and a supportive work environment.

Data Analyst

Company: Team Carney

Location: Washington DC

Posted Oct 03, 2024

Team Carney is seeking a Senior Data Analyst to support a government client in the Intelligence area. The position requires extensive knowledge and experience in data collection, analysis, and reporting, as well as a minimum of 4 years of experience with relevant undergraduate andor specialized training.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 03, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Assistant Store Manager (US)

Company: TD Bank

Location: Washington, DC

Posted Oct 03, 2024

TD Bank is seeking an Assistant Store Manager with 2+ years of customer service or sales experience. The role involves leading a team to grow and deepen customer relationships, providing financial advice, and managing day-to-day operations. The candidate should possess strong communication skills, sales and operational management abilities, and knowledge of banking products. The position requires proficiency in Microsoft Office and a Notary License is preferred. The role falls under the definition of Loan Originator as per Regulation Z of the Truth in Lending Act and the SAFE Act. The candidate must pass a criminal background check and credit report check. TD Bank offers a comprehensive Total Rewards package and is committed to colleague development and training.

Cyber Threat Intelligence Senior Analyst

Company: Bank of America

Location: Washington, DC

Posted Oct 03, 2024

Bank of America is seeking a Cyber Threat Intelligence Senior Analyst with at least 10 years of InfoSec experience. The role involves conducting in-depth research, documentation, and intelligence analysis of key cyber threats. The analyst will work in a tactical/strategic role, cultivating intelligence sources, analyzing information, creating intelligence, and hunting for exposures or related incidents. They will also research current and emerging threats, malware analysis, campaign assessment, data collection and analysis, and maintain knowledge of the threat landscape. The ideal candidate should have excellent organizational and analytical skills, strong communication skills, and the ability to work in a fast-paced environment. A bachelor's or higher degree is desired, and foreign language fluency is a plus.

Multifamily LIHTC Advisor (Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 03, 2024

Fannie Mae is seeking a Multifamily LIHTC Advisor (Hybrid) to manage relationships with syndicator partners, analyze portfolio data, and mitigate financial and credit risk. The role involves owning and managing the relationship with syndicator partners in the development, construction, and operation phases of LIHTC investments. The candidate will also be responsible for analyzing Multifamily portfolio data, identifying trends, and presenting position to management and external stakeholders. The ideal candidate will have 6 years of related experience in relationship management, risk assessment and management, and operational excellence. A Bachelor's degree in Finance, Economics, Accounting, or a related field is preferred. Fannie Mae offers a comprehensive benefits package and an inclusive work environment.

Senior Instructional Systems Designer

Company: Team Carney

Location: Washington DC

Posted Oct 03, 2024

The job posting is seeking a Senior Level Instructional Systems Designer to support a client program in the area of Intelligence. The responsibilities include analyzing, designing, developing, and maintaining instructional content, as well as nurturing client partnerships. The position requires an active TSSCI clearance and a minimum of 6 years of experience in instructional design.

Information Systems Security Officers (ISSO)

Company: Leidos

Location: Washington, DC

Posted Oct 03, 2024

The Health and Civil Sector are actively seeking an Information Systems Security Officer (ISSO) with at least 10 years of experience. The role involves supporting Accreditation and Authorization (A&A) projects at the Group organizational level, developing and reviewing security policies, performing Certification & Accreditation (C&A), System Assessment & Authorization (SA&A), and managing risks associated with information systems. The candidate must be a US Citizen with a Public Trust level 4 clearance and local to the DC Metro area for onsite meetings. The role primarily involves telecommuting with occasional onsite requirements. The candidate should have BA/BS degree, previous ISSO experience, and certifications like CISSP or GSLC. The pay range is $101,400.00 - $183,300.00.

Platform Services Engineer

Company: IBM

Location: US Washington

Posted Oct 03, 2024

The text describes a career opportunity in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. The role involves working with clients across multiple industries to improve their hybrid cloud and AI journey. The company culture emphasizes curiosity, knowledge, and empathy, and offers opportunities for career growth and development.

IT Specialist

Company: Compass

Location: Washington, DC

Posted Oct 03, 2024

Compass is seeking an experienced IT end-user support specialist with a solutions-driven attitude and expert proficiency in Mac, Microsoft, and mobile operating systems. The role involves providing support for both Compass staff and real estate agents, maintaining up-to-date documentation, and assisting with new employee onboarding. The company offers competitive compensation, robust benefits, and a collaborative, inclusive culture.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Oct 03, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising the store's crew, and assisting customers with their questions, problems, and complaints. The company culture emphasizes human-centric health care, innovation, and affordability. Upon successful completion of the training program, trainees are eligible for promotion to Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, computer skills, and advanced communication skills. The pay range is $18.25 - $26.00, and the company offers a comprehensive benefits package.

Vision System Technician

Company: McCain Foods

Location: Washington DC

Posted Oct 03, 2024

The job posting is for a Vision System Technician position at McCain Foods. The job involves providing maintenance and technical support for various equipment, as well as training operators and ensuring equipment is ready for startup. The company offers a range of benefits and a competitive hourly wage.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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