Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Director, Cybersecurity Public Policy

Company: Adobe

Location: Washington, DC

Posted Oct 03, 2024

Adobe is seeking a cybersecurity public policy leader to join their team in Washington, DC. The role involves advancing global cyber policy objectives, developing strategic outreach initiatives, building relationships with government officials, and collaborating with internal teams. The ideal candidate should have extensive cybersecurity knowledge, political competence, and a proven track record in policy development. The position offers a competitive salary range of $165,000 to $311,200 annually.

Front End Engineer- Active TS/SCI Required

Company: Deloitte

Location: Washington, DC

Posted Oct 03, 2024

Deloitte's Core Business Operations (CBO) portfolio offers an opportunity to work with C-suite and program leaders to transform organizations using emerging technologies and innovative business models. The role involves defining, assigning, and resolving bugs, features, and tasks in an agile software development team. Key responsibilities include modifying frontend user interface components, participating in weekly agile development sessions, performing pre-release testing, and maintaining the look and feel of the user interface. The ideal candidate should have a Bachelor's degree in computer science or related fields, active TS/SCI security clearance, and 6+ years of JavaScript and React development experience. Preferred qualifications include AWS Developer associate certification, experience with software testing, Python, and backlog management tools like Confluence and Jira.

IT Program Manager

Company: BAE Systems

Location: Washington DC

Posted Oct 03, 2024

BAE Systems is a leading defense and aerospace company that offers a range of products and services, including engineering integration and sustainment support for critical military platforms and systems. The company is looking for an experienced Technology Operations Lead to join its IT program, supporting a key government customer in a fast-paced and challenging environment.

Regional Sales Manager

Company: Brilliant Earth

Location: Washington, DC

Posted Oct 03, 2024

Brilliant Earth is seeking a Regional Sales Manager to lead and develop high-performing teams in a luxury retail environment. The role involves driving sales performance, managing operations, and fostering a positive customer experience. The ideal candidate should have multi-unit management experience, strong analytical skills, and a passion for diversity and inclusion. The company offers competitive compensation, benefits, and opportunities for career growth.

Luxury Sales Associate

Company: Brilliant Earth

Location: Washington, DC

Posted Oct 03, 2024

Brilliant Earth is seeking a full-time Jewelry Consultant for their Washington, D.C. - Georgetown showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and strong communication skills. The role involves guiding customers through the purchasing process, managing sales leads, and enforcing showroom policies. Brilliant Earth offers competitive compensation, a robust benefits package, and opportunities for career growth.

Regional Sales Manager, Central US

Company: Wallbox

Location: Washington DC

Posted Oct 03, 2024

Wallbox is a company dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. They are expanding their sales team and looking for a Regional Sales Manager to represent their sales team in the Central US.

Regional Sales Manager

Company: Sunbelt Rentals

Location: Washington DC

Posted Oct 03, 2024

Sunbelt Rentals is a successful national company looking for talented individuals to support its growth. The company offers competitive benefits, extensive on-the-job training, and a comprehensive equipment offering. The Regional Sales Manager position is responsible for coaching and developing sales representatives to drive revenue within the region.

IT Implementation Program Manager

Company: Pivot Path Solutions

Location: Washington DC

Posted Oct 03, 2024

Pivot Path Solutions is seeking an experienced IT Implementation Program Manager to lead and manage the deployment of IT solutions for federal government clients. The ideal candidate will have a background in Human Resources Information Systems (HRIS) and experience managing IT implementation projects in the government contracting space.

Enterprise Fall Intern

Company: Sol Systems

Location: Washington DC

Posted Oct 03, 2024

Sol Systems is seeking a Fall Intern to support the Enterprise team in renewable energy solutions. The company is a leading solar energy firm dedicated to building a sustainable future. The Enterprise Intern will assist in project development, financial modeling, and proposal creation.

Retail Banker II (Howard Shaw)

Company: TD Bank

Location: Washington, DC

Posted Oct 03, 2024

TD Bank is offering a Retail Banker II position in the United States with a salary range of $24.50 - $33.25 USD. The role involves delivering TD's brand promise by providing financial expertise and consultative advice to customers. The ideal candidate should have 2+ years of related experience, superior customer service skills, and proficiency in Microsoft Office. The position requires full proficiency gained through job-related training and the ability to work independently and within deadlines. The role involves delivering legendary customer experiences, understanding and supporting the bank's customer service strategy, and acting as a customer advocate. The position also requires compliance with company guidelines and regulations, promoting the full suite of products and services, and ensuring the timely and accurate completion of business processes.

Incident Handler

Company: Rapid7

Location: Washington DC

Posted Oct 03, 2024

Rapid7 is looking for people with a passion for investigation and forensic analysis to join their MDR SOC team. As an Incident Handler, you will work with MDR SOC Analysts and Incident Responders to investigate incidents, and provide analysis assistance to Rapid7's Incident Responders.

Senior US Field Marketer – Federal, DOD

Company: Cloudflare

Location: Washington, DC

Posted Oct 03, 2024

Cloudflare is seeking a Sr. Manager for Federal & DOD to lead high-impact pipeline generation programs. The role involves planning and executing quarterly plans, monitoring performance, aligning with sales leaders, and developing market presence. The ideal candidate should have 7-10 years of Federal & DOD marketing experience in a BtoB technology organization, with a proven track record in generating leads and closed business. Cloudflare is known for its commitment to protecting the free and open Internet, offering initiatives like Project Galileo, Athenian Project, and 1.1.1.1.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages