Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Operations Coordinator - GSA

Company: Censeo Consulting Group

Location: Washington DC

Posted Oct 03, 2024

Censeo Consulting Group is a management consulting firm that helps public sector and nonprofit clients build operational excellence. They are seeking an Operations Coordinator to support the General Services Administration with project management and process improvement tasks.

Project Manager

Company: Red River

Location: Washington DC

Posted Oct 03, 2024

The Project Manager will manage customer projects, provide exceptional customer service, and maintain high standards of professionalism. The role requires strong communication skills, project planning, and risk management. The ideal candidate should have a CAPM or PMP certification and experience with HWSW professional services projects.

IAM Security Analyst

Company: Cloudflare

Location: Washington, DC

Posted Oct 03, 2024

Cloudflare, a leading company in the Internet infrastructure sector, is seeking an Identity and Access Management (IAM) Security Analyst. The role involves managing user identities and access across the enterprise, automating provisioning and deprovisioning processes, designing and implementing IAM policies, and conducting access certifications. The company offers competitive compensation, benefits, and a commitment to diversity and inclusiveness. Cloudflare is also known for its social responsibility initiatives, such as Project Galileo and the 1.1.1.1 public DNS resolver.

Front End Developer (Remote)

Company: Loginsoft

Location: Washington DC

Posted Oct 03, 2024

The job posting is seeking a motivated Frontend Developer to enhance their dynamic team. The ideal candidate is a team player who works well with others and is able to work independently. The role involves building scalable services, REST APIs, and state-aware workflows in cloud environments.

Systems Support Engineer I (Sun-Thurs 8:30 to 5:00)

Company: Red River

Location: Washington DC

Posted Oct 03, 2024

The job posting is for a Systems Support Engineer I at Red River, responsible for handling customer technical support requests, troubleshooting, and providing exceptional customer service. The ideal candidate should have IT experience, strong troubleshooting and communication skills, and be able to work in a team-based environment.

Executive Assistant/ Analyst 1099

Company: Red Carrot

Location: Washington DC

Posted Oct 03, 2024

The job posting is seeking an Analyst to provide administrative support to a federal government client. The responsibilities include managing day-to-day administrative operations, providing high-level administrative support, and handling communications. The ideal candidate should have a bachelor's degree or equivalent experience, 2+ years of experience as an Executive Assistant, and proficiency in MS Office Suite.

Meetings & Workplace Sales Executive

Company: Convene

Location: Washington DC

Posted Oct 03, 2024

Convene is a global lifestyle hospitality company that is looking for a Sales Executive to join their team in the Washington DC Metro area. The company values diversity and inclusivity and is committed to creating an equitable workplace. The Sales Executive will be responsible for building the Convene brand, developing business relationships, and driving revenue across all properties in the Convene portfolio.

Senior Contracts Administrator

Company: Simple Technology Solutions

Location: Washington DC

Posted Oct 03, 2024

Simple Technology Solutions is a company that values innovation, employee-centricity, and collaboration. They offer a range of benefits, including a flexible work environment, opportunities for professional growth, and a commitment to diversity and inclusion. The company is seeking a Senior Subcontracts Administrator to join their team.

Security Monitor - TS/SCI

Company: IDS International

Location: Washington DC

Posted Oct 03, 2024

IDS International is seeking Security Monitors to support a federal agency escort program on active construction sites. The job requires verifying personnel, reporting concerns, and adhering to site security requirements. The company is an equal opportunity employer.

Risk Adjustment Operations Manager, Remote

Company: Aledade

Location: Washington DC

Posted Oct 03, 2024

Aledade is a public benefit corporation that empowers independent primary care practices to deliver better care to patients and thrive in value-based care. The company is looking for a Risk Adjustment Program Manager to lead the day-to-day execution of strategic risk adjustment program engagements and manage project team members.

Product Manager

Company: T-Mobile

Location: Washington DC

Posted Oct 03, 2024

The job overview and responsibilities of the Product Manager at TMobile are described. The role involves creating and managing product vision and roadmap, conducting market research, and partnering with stakeholders to deliver products. The job also requires strong analytical and communication skills, as well as experience in Agile methodologies and project management.

Senior Subcontracts Administrator

Company: Amentum

Location: Washington DC

Posted Oct 03, 2024

Amentum is seeking a Senior Subcontracts Administrator to work remotely, supporting a Department of Defense contract. The role requires strong communication and critical thinking skills, with experience in subcontract risk management and procurement. The company offers a competitive benefit package and a dynamic work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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