Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

H&M Sales Advisor

Company: H&M

Location: Washington, DC

Posted Oct 02, 2024

The Sales Advisor role at H&M involves providing excellent customer service, guiding customers through the store, promoting products, and maintaining a clean sales floor. The job requires fashion and product knowledge, sales experience, and a passion for fashion. H&M values diversity and offers benefits such as a staff discount, incentive program, and comprehensive wellbeing support.

Account Coordinator

Company: Ascent Global Logistics

Location: Washington DC

Posted Oct 02, 2024

Ascent Global Logistics is a leading provider of expedited logistics solutions, with a strong commitment to excellence and customer satisfaction. The company offers a range of services, including air charter, ground expedited solutions, and truckload and less-than-truckload global forwarding. The Account Coordinator role is responsible for managing customer import brokerage and freight forwarding needs, and requires strong communication and problem-solving skills.

General Urologist

Company: Northwest Permanente, P.C.

Location: Vancouver, Washington

Posted Oct 02, 2024

Northwest Permanente, P.C. is recruiting a Urologist for a general urology practice. Specialization in sexual medicine is beneficial but not required. The new Urologist will join a team of 22 Urologists offering full spectrum Urology care. The practice is known for its collegial, hardworking, and compassionate team. The new Urologist's office will be in Cascade Park, Vancouver, Washington. The position offers a projected annual total rewards value of $443,000 - $543,000, including a salary of $365,670 - $415,530, a 21% employer contribution to retirement programs, and a 90%+ employer paid health plan.

Dynamics BC Solution Architect

Company: MorganFranklin Consulting

Location: Washington DC

Posted Oct 02, 2024

The job posting is looking for a leader to manage Business Central implementations, with a focus on customer requirements, project execution, and team collaboration. The ideal candidate has experience with Dynamics Business Central, is a self-starter, and can work well in a team environment.

Enterprise Architect with SAP infra, App and Integration Knowledge- C2C- HYBRID

Company: TMS LLC

Location: Washington DC

Posted Oct 02, 2024

The job description is for an Enterprise Architect with SAP infrastructure and integration knowledge. The role involves designing, implementing, and maintaining SAP systems, aligning with business goals. The job requires collaboration with stakeholders, identifying opportunities for process improvements, and ensuring smooth executions.

Software Engineer

Company: G2 Ops, Inc.

Location: Washington DC

Posted Oct 02, 2024

G2 Ops is seeking a highly motivated team-oriented Software Engineer to work on various aspects of software development, including analysis of system requirements, interface definitions, and synthesis of system design. The company offers competitive pay, benefits, and a collaborative office environment.

Sr. Sales Architect (Global Starlink Enterprise Sales)

Company: SpaceX

Location: Washington, DC

Posted Oct 02, 2024

SpaceX, a company founded on the belief of human exploration of the stars, is seeking a Sr. Sales Architect for its Starlink Enterprise Sales team. The role involves supporting revenue targets, technical sales engagement, identifying new markets, and contributing to channel strategy. The ideal candidate should have a STEM degree or equivalent experience, extensive technical sales experience, and hands-on experience in enterprise network infrastructure. Preferred skills include strong interpersonal and analytical skills, deep computer networking experience, and proficiency in programming/scripting languages. The role requires availability for extended hours, weekend work, and approximately 50% travel. The compensation package includes a base salary, potential long-term incentives, and comprehensive benefits.

VP of Operations

Company: Call Your Mother Deli

Location: Washington DC

Posted Oct 02, 2024

Call Your Mother is a neighborhood bagel shop and deli looking for a VP of Operations to oversee operational excellence, drive efficiency, and create exceptional guest and team experiences. The ideal candidate will have expertise in multi-unit restaurant operations, strong leadership, and a passion for delivering an exceptional guest experience.

Lab Support Technician I - Full Time Nights

Company: Mercy

Location: Washington, Missouri

Posted Oct 02, 2024

Mercy is offering a Lab Support Technician position with a $1,000 sign-on bonus. The role involves supporting laboratory functions, acquiring specimens, and ensuring HIPAA confidentiality. Mercy values compassionate care, professionalism, and a positive outlook. They offer great benefits including health coverage, PTO, tuition reimbursement, and retirement funds. Mercy is committed to innovation and excellent care, providing opportunities for career growth and community impact.

Lead Data Scientist - BCG X & BCG Fed

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Oct 02, 2024

Boston Consulting Group (BCG) is seeking a Data Scientist with at least 6-10 years of experience for a role primarily in the US Public Sector, but also open to commercial and private sector engagements. The ideal candidate should have US Citizenship, active security clearance, and prior expertise with portfolio and project management of US federal government agencies in a technology consulting context. The role involves applying data science methods and analytics to real-world business situations, collaborating on interdisciplinary teams, and developing thought leadership in scientific communities. The first-year base compensation is $225,000, with additional benefits including comprehensive health, dental, and vision coverage, gym membership reimbursement, and paid parental leave.

Advanced Practice Provider Neurosurgery (0.75 FTE)

Company: Commonspirit Health

Location: Tacoma, Washington

Posted Oct 02, 2024

Virginia Mason Franciscan Health, a new health system formed by Virginia Mason and CHI Franciscan Health, is seeking an experienced Advanced Practice Provider (PA) for their Neurosurgery practice in Tacoma, WA. The PA will work under the supervision of Neurosurgeons and team Medical Director, providing medical services and contributing to high-quality, cost-effective patient care. The position involves clinic-based work with hospital rounding duties, working 3-4 days per week. St. Joseph Medical Center offers state-of-the-art resources and a strong network of neuroscience physicians. Qualifications include a Bachelor's and Masters (PA-C), at least 1-2 years of Advanced Practice Provider experience, Washington State License, National certification, and BLS/CPR certification. The pay range is $63.11 - $80.26 /hour.

Executive Assistant - Human Resources

Company: Danaher Corporation

Location: Washington DC

Posted Oct 02, 2024

Danaher Corporation is seeking a dynamic and highly organized Executive Assistant to join their Corporate HR team at their Washington DC headquarters. The ideal candidate will be a self-starter with a proven ability to navigate and thrive in a fast-paced multifaceted environment. The company offers a comprehensive package of benefits, including paid time off, medical, dental, vision insurance, and 401k to eligible employees.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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