Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Manager, Legal Operations Support(HYBRID)

Company: Gucci

Location: Washington DC

Posted Oct 01, 2024

GEICO is seeking an experienced Legal Operations Support Senior Manager to supervise support functions of the Legal Department and help improve or develop processes and procedures. The ideal candidate will have excellent communication and organizational skills, be a process improvement specialist, and have experience managing project staff.

Legislative Assistant

Company: Greenberg Traurig

Location: Washington DC

Posted Oct 01, 2024

Greenberg Traurig is offering a full-time employment opportunity for a Legislative Assistant in their Washington DC office. The role involves providing research and practice-specific assistance to support several team members, conducting thorough research on legislative issues, and assisting in the development and implementation of advocacy strategies.

Lead Graphic Designer

Company: Viderity Inc.

Location: Washington DC

Posted Oct 02, 2024

Viderity is an award-winning consulting firm seeking a Lead Graphic Designer for a temporary full-time position. The ideal candidate will have a strong portfolio, expertise in Adobe Creative Suite, and experience in managing and mentoring a design team.

Data Platform Engineer

Company: Spreetail

Location: Washington DC

Posted Oct 02, 2024

Spreetail is a company that propels brands to increase their ecommerce market share while improving operational costs. They are looking for a Data Platform Engineer to drive impactful results and build scalable end-to-end ETL pipelines. The company offers a flexible work culture, celebrates accomplishments, and provides opportunities for growth and development.

Senior Drupal Developer

Company: Viderity Inc.

Location: Washington DC

Posted Oct 02, 2024

Viderity is a consulting firm specializing in IT creative services and outreach services. They are looking for a Senior Drupal Developer to design and set up scalable Drupal architectures. The role requires 12+ years of experience in Drupal development and expertise in various technologies.

Assistant Landfill Manager

Company: Veolia UK

Location: Washington DC

Posted Oct 02, 2024

Veolia is looking for an experienced Assistant Landfill Manager to join their team in Beaconsfield. The role involves providing financial, operational, and developmental support to the Landfill Site Manager. The company offers a range of benefits, including 25 days of annual leave, access to a company pension scheme, and ongoing training and development opportunities.

Sr. Business Manager, Strategic Planning - Capital One Shopping (Remote-Eligible)

Company: Capital One

Location: Washington DC

Posted Oct 02, 2024

The job posting is for a Sr Business Manager position at Capital One, responsible for leading strategy definition, data analysis, and executive-level messaging. The ideal candidate should have a strong business background, analytical skills, and experience in people management and project management.

Mid-Level DevOps Engineer

Company: Two Six Technologies

Location: Washington DC

Posted Oct 02, 2024

Two Six Technologies is seeking a talented and experienced MidLevel DevOps Engineer to join their team. The ideal candidate will have a strong background in managing multiple networks and implementing Continuous IntegrationContinuous Deployment CICD pipelines.

Territory Manager-Remote

Company: Priority1

Location: Washington DC

Posted Oct 02, 2024

Priority1 is a dynamic nationwide company seeking transportation professionals for business-to-business products and services sales in Washington DC. The company offers a great working environment, competitive salary, and benefits, and is committed to the success of its team members.

Senior Financial Systems Analyst

Company: Crowell & Moring

Location: Washington DC

Posted Oct 01, 2024

The job description is for a Senior Financial Systems Analyst at Crowell amp Moring LLP. The role involves overseeing the technical operations of the firm's financial systems, managing system integrations, and leading financial systems projects. The position requires a bachelor's degree in information science, accounting, finance, or business, and a minimum of five years of related experience.

Group Manager, Lifecycle Marketing

Company: Zendesk

Location: Washington DC

Posted Oct 02, 2024

Zendesk is seeking an experienced Group Manager Lifecycle Marketing to lead strategy and a growing team. The role involves setting vision, developing comprehensive lifecycle marketing strategies, and overseeing execution of campaigns to engage and move customers.

Finance Manager

Company: Bisnow Media

Location: Washington DC

Posted Oct 02, 2024

The job posting is seeking a Manager of Financial Planning and Analysis to provide financial analysis and assist with other capital markets-related and operational activities. The ideal candidate is highly organized, adaptable, and has strong analytical and problem-solving skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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