Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Senior Attorney Advisor (Presiding Official)

Company: Department of Transportation - Pipeline and Hazardous Materials Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Pipeline and Hazardous Materials Safety Administration (PHMSA) is responsible for transportation-related programs, including hazardous materials safety and pipeline safety.

Attorney-Advisor (General)

Company: Department of Homeland Security - DHS Headquarters

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position provides advice and counsel on Government ethics matters and supports the DHS HQ Ethics Program.

Senior Test Engineer

Company: Pivot Path Solutions

Location: Washington DC

Posted Sep 29, 2024

Pivot Path Solutions is seeking a Senior Test Engineer to lead and manage testing activities for Health IT systems. The role involves developing test strategies, mentoring test analysts, and ensuring timely completion of test events.

IT SPECIALIST (INFOSEC) (STEM)

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

Public Affairs Specialist, NB-1035-V

Company: Department of the Treasury - Office of the Comptroller of the Currency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The job involves creating content for media relations and public affairs events.

ENGINEERING TECHNICIAN (MECHANICAL)

Company: Department of the Navy - Naval Sea Systems Command

Location: Keyport, Washington Keyport, Washington

Posted Sep 29, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Interested applicants must follow the directions in the How to Apply section of this flyer to be considered.

Food Service Worker

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 29, 2024

The incumbent performs various tasks in a food service setting, including setting up counters, serving food, and maintaining a clean environment.

Licensed Professional Mental Health Counselor (HUD-VASH)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Sep 29, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments. To be eligible, you must meet specific requirements and submit your application within four months of appointment.

Supervisory Program Specialist (CYS) NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

This is a Regular Full-Time position at Joint Base Lewis-McChord Washington with Lewis North School Age Center. The position is eligible for the NAF benefits package and leave accrual. Relevant transcripts are required to support eligibility.

Hostess/Cashier

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 29, 2024

The Morale Welfare and Recreation department provides fitness, recreation, lodging, and food and beverage programs for service members and their families. The primary function of the incumbent is to perform cashiering tasks.

Administrative Specialist (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Maritime Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

This position is established to assist in providing and obtaining management services for the Office of the Maritime Administrator.

CHILD AND YOUTH PROGRAM ASSISTANT (ENTRY / INTERMEDIATE / TARGET LEVEL)

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 29, 2024

This job posting is for a position at the 92 Force Support Squadron Child Development Center Fairchild AFB. The job offers a salary based on experience and education, with three different levels: Target Level, Intermediate Level, and Entry Level.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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