Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Full Stack Developer

Company: Guidehouse

Location: USA

Posted Dec 14, 2025

This job posting seeks a FullStack Developer with expertise in cloud technologies and Agile practices for a role involving modernization projects and AWS cloud solutions. The position offers competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive work environment.

ServiceNow Business Analyst

Company: Guidehouse

Location: USA

Posted Dec 14, 2025

This job posting highlights a Software Development and Support role requiring a Secret clearance, with responsibilities including ServiceNow project leadership, technical collaboration, and process improvement. The position offers competitive compensation ($92,000-$153,000), a comprehensive benefits package, and opportunities for professional growth. It emphasizes teamwork, technical expertise, and alignment with federal regulations and innovation.

Music Data Analyst (Spanish)

Company: 1021 Creative

Location: USA

Posted Dec 14, 2025

This job posting describes a bilingual Music Data Analyst role with responsibilities in data management, quality control, and client support. It outlines required skills in Spanish and English, organizational abilities, and benefits like remote work and health insurance.

Software Engineer Infrastructure Supercomputing

Company: xAI

Location: Palo Alto

Posted Dec 13, 2025

xAI seeks motivated engineers to contribute to AI systems and GPU clusters. The role involves Kubernetes, Rust, and cloud infrastructure in the Bay Area. Candidates must demonstrate technical expertise and align with the company's mission of advancing AI through innovation.

Senior Engineering Manager - Population Health & AI

Company: Form Health

Location: USA

Posted Dec 14, 2025

Form Health is expanding its cardiometabolic health platform with AI-driven solutions, seeking a Software Engineering Manager to lead innovative healthcare technologies. The role emphasizes patient-centric care, engineering excellence, and cross-functional collaboration in a remote, high-growth startup environment.

Account Executive - Large Enterprise

Company: Zapier

Location: North America

Posted Dec 14, 2025

Zapier is seeking a Large Enterprise Account Executive to drive strategic adoption of automation and AI solutions for large organizations. The role involves collaborating with executives and technical teams, navigating complex sales cycles, and contributing to product strategy. The company emphasizes a remote work culture, diversity, and growth opportunities while promoting responsible AI use.

Director, Medical Portfolio Lead - Women's Health

Company: Viatris

Location: USA

Posted Dec 14, 2025

Viatris Specialty LLC emphasizes empowering people worldwide through healthcare innovation and stability. The role of the US Womens Health Medical Portfolio Lead involves ensuring safe medicine use, strategic planning, and stakeholder engagement while maintaining independence from commercial influence. The position requires expertise in medical affairs, strong communication skills, and alignment with company objectives.

Customer Success Director (Technology Vertical)

Company: First Advantage

Location: USA

Posted Dec 14, 2025

This job posting highlights a Customer Success Director role at First Advantage, emphasizing strategic account management, revenue growth, and collaboration with global clients. The position offers remote work flexibility, competitive compensation, and comprehensive benefits, positioning it as a rewarding career opportunity within a forward-thinking company committed to innovation and employee growth.

Data Analyst

Company: Form Health

Location: USA

Posted Dec 14, 2025

Form Health is a telemedicine obesity treatment clinic offering high-quality care through a multidisciplinary team. They seek a Data Analyst to drive data-driven decisions across product development and operations, with a focus on improving healthcare outcomes. The role includes building dashboards, collaborating with cross-functional teams, and working remotely. The company emphasizes patient-centric care, innovation, and a diverse, inclusive workplace with competitive benefits.

Product Design Senior Manager

Company: Abbott

Location: USA

Posted Dec 14, 2025

Abbott offers impactful healthcare solutions and comprehensive employee benefits, including medical coverage, retirement plans, and career growth opportunities, positioning itself as a top employer globally.

Social Media Manager

Company: Gratitude Driven LLC

Location: Anywhere

Posted Dec 13, 2025

This job description seeks a Social Media Manager to build a creator brand focused on mindset and productivity content. The role involves strategy development, content creation, analytics, and community engagement across platforms like TikTok, Instagram, and YouTube. The employer emphasizes growth potential, flexibility, and collaboration while valuing creativity, punctuality, and detail-oriented work.

Software Development Engineer II - API

Company: Mapbox

Location: USA

Posted Dec 14, 2025

Mapbox is a leading platform for location-aware businesses, offering tools for navigation and customization. The company seeks innovative Software Development Engineers to join their teams, emphasizing collaboration, technical excellence, and diverse growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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