Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Clinical Pharmacist (PharmD)

Company: Scene Health

Location: USA

Posted Dec 12, 2025

The text describes a healthcare program focused on improving medication adherence through innovative solutions, highlighting benefits like competitive salary, remote work, and impactful patient outcomes. It outlines a Clinical Pharmacist role with responsibilities in medication reviews, patient engagement, and team collaboration, emphasizing career growth and professional development opportunities.

RCMI Senior Solution Technical Expert – Forms & Documentation

Company: Guidehouse

Location: USA

Posted Dec 12, 2025

Guidehouse seeks RCM professionals for Military Health System projects, offering competitive salaries and benefits. Candidates need experience with Oracle/Cerner EHR and public trust clearance. The role involves workflow optimization, data governance, and collaboration with stakeholders.

Director - Executive & Commercial Talent Acquisition

Company: Flex

Location: USA

Posted Dec 12, 2025

This job posting outlines a Director Executive & Commercial Talent Acquisition role at Flex, requiring 10+ years of executive recruitment experience and leadership in global talent strategies. The position involves sourcing top-tier talent, developing workforce plans, and supporting DEI initiatives. Benefits include comprehensive healthcare, retirement plans, and tuition reimbursement.

Technical Marketing Manager

Company: Hammerspace

Location: USA

Posted Dec 12, 2025

This job posting seeks a Technical Marketing Engineer to bridge technical and marketing expertise, creating demos, content, and representing the company at events. Responsibilities include product demos, white papers, benchmark analysis, and competitive research. Qualifications require VMware expertise, AI experience, and collaboration skills. The role offers remote work and impactful opportunities with competitive compensation and benefits.

Client Service Representative

Company: labcorp

Location: USA

Posted Dec 12, 2025

This job posting highlights a Client Service Representative role with comprehensive benefits, remote work flexibility, and opportunities for growth. The position emphasizes customer-centric support, professional development, and a commitment to diversity and inclusion. Qualifications include experience in client-facing roles and proficiency with CRM tools.

Senior Frontend Developer

Company: Sanctuary Computer

Location: Remote

Posted Dec 12, 2025

This job post seeks a Senior Frontend Developer for a creative collective with a focus on innovation and sustainability. The role involves building high-performance web applications, with competitive pay and a collaborative work environment.

Hematology/Oncology Account Manager

Company: Massive Bio, Inc.

Location: Remote

Posted Dec 12, 2025

Massive Bio seeks a HematologyOncology Account Manager in Colombia to expand their clinical trial services. The role involves managing provider networks, patient engagement, and partnerships, requiring sales experience and local expertise.

Client Service Representative

Company: labcorp

Location: USA

Posted Dec 12, 2025

This job posting outlines a Client Service Representative role with remote work options, comprehensive benefits, and requirements including experience in customer service and familiarity with medical laboratory workflows. The position emphasizes professionalism, attention to detail, and opportunities for growth in a dynamic environment.

Events Senior Associate

Company: Guidehouse

Location: USA

Posted Dec 12, 2025

This job posting describes a marketing role focused on event management, digital marketing, and business development for the Communities Energy & Infrastructure segment. The position requires experience in event execution, project management, and B2B marketing, with a competitive salary range of $680,000-$1,130,000. The role offers a comprehensive benefits package including medical insurance, retirement plans, and flexible work arrangements.

Customer Success Lead

Company: n8n

Location: Germany,Spain,UK

Posted Dec 12, 2025

n8n showcases its growth as an AI orchestration platform with a strong community, notable achievements, and a job opening for a Customer Success Lead. The company emphasizes innovation, scalability, and a positive work culture with competitive benefits.

Staff Software Engineer - Vector Storage

Company: Reddit

Location: Remote

Posted Dec 12, 2025

This job description outlines a software engineering role focused on cloud infrastructure, storage technologies, and large-scale systems. It emphasizes collaboration, automation, and expertise in specific programming languages and vector storage technologies. The position offers comprehensive benefits and equity opportunities.

Sales Development Representative

Company: Blackbaud

Location: Remote

Posted Dec 12, 2025

This job posting highlights a Sales Development Representative role with opportunities for growth, upskilling, and a supportive remote work environment. The position emphasizes collaboration, professional development, and competitive benefits, appealing to candidates seeking career advancement in software sales.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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