Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Cytogenetic Analyst

Company: labcorp

Location: Remote

Posted Dec 13, 2025

Labcorps seeks a remote Cytogenetic Analyst for a full-time role with benefits like medical, dental, and 401k. Responsibilities include FISH analysis and chromosome testing. Requirements include a degree, experience, and ASCP certification. Apply by November 11, 2025.

Director People Ops

Company: DuckDuckGo

Location: Remote

Posted Dec 13, 2025

DuckDuckGo seeks a Director People Operations to enhance organizational performance through talent development and performance systems. The role offers competitive compensation, flexible work, and a focus on trust and inclusivity. The company emphasizes transparency, diversity, and asynchronous collaboration while requiring background checks and occasional travel.

Engineering Manager - MapGPT

Company: Mapbox

Location: USA

Posted Dec 13, 2025

Mapbox is a leading platform for location-aware businesses, offering innovative solutions like MapGPT. The role involves managing an engineering team to develop cutting-edge technologies while prioritizing customer needs and operational excellence.

GM - AI Foundation

Company: Spotify

Location: North America

Posted Dec 13, 2025

Spotify's Personalization team develops AI-driven experiences to enhance user engagement. They seek a leader to advance personalized recommendations and maintain their position as a tech innovator.

Clinical Training Lead

Company: Form Health

Location: USA

Posted Dec 13, 2025

This job description outlines the Clinical Training Lead role at Form Health, emphasizing responsibilities like designing onboarding programs, developing training materials, and collaborating across teams. It highlights qualifications and expectations for ensuring standardized, high-quality clinical training while supporting organizational growth and scalability.

Senior Product Manager

Company: Immersive

Location: UK

Posted Dec 13, 2025

Immersive, a leading cyber resilience platform, is hiring a Senior Product Manager. They emphasize innovation, customer-centricity, and offer flexible work options. The company highlights growth and a supportive culture.

Solutions Engineer

Company: Allium

Location: USA

Posted Dec 13, 2025

Allium addresses blockchain data challenges by providing accessible, standardized solutions inspired by Bloomberg and Google's data organization models. The company serves analysts and engineers with reliable blockchain data, emphasizing innovation and industry impact through customer success stories and a mission-driven culture.

Customer Success Manager

Company: Allium

Location: USA

Posted Dec 13, 2025

Allium simplifies blockchain data access by addressing industry challenges, inspired by Bloomberg and Google's data organization. Their mission serves analysts and engineers with reliable, scalable solutions, supported by enterprise customers and a strategic customer success role.

Mid C# Fullstack Developer

Company: Zipdev

Location: Remote

Posted Dec 13, 2025

Zipdev is seeking a Mid C Fullstack Developer to join their remote team, focusing on backend development, API integration, and digital advertising solutions. The role offers flexible work arrangements, professional growth opportunities, and competitive benefits including remote work, health care reimbursement, and learning bonuses.

People Operations Business Partner

Company: Reserv

Location: Remote

Posted Dec 13, 2025

Reserv is an insurtech company focused on automating claims processes with AI and automation. They seek a People Operations Business Partner to create a supportive employee experience, emphasizing strategic HR partnerships, performance management, and remote-first culture. The role offers competitive benefits including health insurance, 401k matching, and remote work flexibility.

Group Copy Supervisor (must have pharma agency exp)

Company: EVERSANA

Location: Remote

Posted Dec 13, 2025

EVERSANA INTOUCH is a global life sciences marketing agency focused on patient care and innovation. They emphasize diversity, offer competitive roles like Group Copy Supervisor, and prioritize inclusive hiring practices while combating recruitment fraud.

Licensed Mental Health Therapist Oregon

Company: Ascend Healthcare

Location: Oregon

Posted Dec 13, 2025

Ascend Healthcare emphasizes integrated psychiatric and behavioral health services with a focus on compassion, affordability, and improved patient outcomes. Their 'no wrong door' approach prioritizes accessibility and collaboration with partners to deliver seamless care while maintaining operational excellence and equity in mental health access.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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