Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Software Engineer - Clinical CMS

Company: labcorp

Location: USA

Posted Dec 12, 2025

This job posting highlights Labcorp Genetics' mission to advance genetic healthcare through innovative technology. The role requires leadership in developing scalable solutions for genetic testing while offering competitive compensation and comprehensive benefits. The company emphasizes collaboration, professional growth, and impactful work in transforming healthcare through genetic research.

Portfolio Scrum Master

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 12, 2025

This role offers impactful work in modernizing insurance tech at Liberty Mutual, emphasizing innovation, employee growth, and an inclusive culture with competitive benefits.

Analytics Engineer (L4) - Ads

Company: Netflix

Location: USA

Posted Dec 12, 2025

Netflix seeks an Analytics Engineer to design metrics and dashboards for their Ads business, offering competitive compensation and comprehensive benefits in a diverse, inclusive culture.

Regional Sales Director

Company: Fortive

Location: USA

Posted Dec 12, 2025

The text outlines a sales role in healthcare technology, requiring expertise in consultative selling, account planning, product mastery, and compliance. It lists qualifications, experience, and tools like Salesforce and SFDC.

Director Regional Sales - MED

Company: GitLab

Location: Europe

Posted Dec 12, 2025

This job description outlines a leadership role focused on expanding GitLabs presence in the MED region through strategic sales growth, team development, and cross-functional collaboration. It emphasizes structured processes, market expansion, and building relationships with key accounts.

Human Resources Business Partner

Company: Fortive

Location: USA

Posted Dec 12, 2025

The text describes HR talent management responsibilities including problem-solving, performance management, workforce planning, and manager capability development. It outlines required skills in organizational design, employee relations, and project management, along with experience requirements and technical proficiencies like Oracle HCM systems.

Senior Software Engineer - Platform InfraSec

Company: Grafana Labs

Location: UK

Posted Dec 12, 2025

This remote UK role involves automation and security for Grafana Cloud, requiring collaboration and expertise in Kubernetes, IAM, and cloud security. Growth opportunities and competitive compensation are highlighted, with emphasis on teamwork, learning, and shared ownership in the company's success.

Senior Test Engineer (L5) - Games Platform Quality

Company: Netflix

Location: USA

Posted Dec 12, 2025

This text describes Netflix's Games Platform team mission, a Senior Test Engineer role with technical requirements and responsibilities, and details about compensation and benefits. It balances professional information with neutral organizational details.

Chief of Staff CPG

Company: Levo Naturals

Location: USA

Posted Dec 12, 2025

This job description outlines a Chief of Staff role requiring strategic leadership, operational expertise, and organizational excellence. It emphasizes key qualities like business acumen, resilience, and influence while detailing responsibilities spanning executive support, project management, and cross-functional collaboration. The compensation package includes competitive salary, bonuses, benefits, and equity opportunities.

Product Manager - Cloud

Company: Hammerspace

Location: USA

Posted Dec 12, 2025

This job posting seeks a Technical Product Manager to lead cloud and containerized data platform productization, requiring hands-on technical expertise and collaboration across teams. Key responsibilities include cloud adaptation, requirement definition, and integration workflows. Qualifications emphasize cloud provider knowledge and hardware experience, with competitive compensation and benefits.

Bilingual Recruitment Specialist (English/French)

Company: NXTThing RPO

Location: USA

Posted Dec 12, 2025

NXTThing's mission is to transform talent acquisition through innovative RPO solutions combining technology and human expertise. The role involves candidate engagement, onboarding support, and administrative tasks with qualifications emphasizing bilingual communication, organizational skills, and adaptability in a fast-paced environment.

Intermediate Development Engineer

Company: ActiveState

Location: Latin America

Posted Dec 12, 2025

ActiveState promotes secure, efficient development with open-source tools. The role involves building products, collaborating via GitHub and Jira, and contributing to open-source. Benefits include remote work and impactful projects.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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