Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Cloud Bookkeeper

Company: System Six

Location: Remote

Posted Dec 06, 2025

System Six seeks a Senior Bookkeeper for a remote, fast-growing cloud accounting firm offering competitive benefits, flexibility, and a positive work environment focused on employee well-being and growth.

Senior Accounts Receivable Specialist

Company: VSP Vision

Location: Remote

Posted Dec 06, 2025

The job description outlines the responsibilities and requirements for an Accounts Receivable and Collections role in a distributed workforce environment. The position involves providing support to customers, resolving billing and collection inquiries, executing collection activities, and maintaining data integrity. The ideal candidate should have relevant experience, strong problem-solving skills, and excellent communication abilities.

Microstrategy Developer

Company: Data Meaning

Location: Remote

Posted Dec 06, 2025

This job posting seeks experienced MicroStrategy Developers for short-term remote positions with US-based clients. The role requires expertise in MicroStrategy development, SQL, data modeling, and Agile methodologies, with preferences for cloud deployments and automation skills. Data Meaning, a BI consulting firm, emphasizes collaboration and innovation in their global remote team.

Blue Yonder Solutions Architect

Company: Longbow Advantage

Location: Remote

Posted Dec 06, 2025

Longbow Advantage is a warehousing strategy company that leverages real-time data and provides consulting services. They offer a holistic approach to warehousing, understanding that technology is only one piece of the solution. Blue Yonder Architects play a pivotal role in implementing and optimizing Blue Yonder solutions for clients, providing expert consulting, technical guidance, and support throughout the project lifecycle.

Global Account Director

Company: Flex

Location: Remote

Posted Dec 06, 2025

Anord Mardix, a global manufacturer of switchgear and associated products, is seeking a Global Account Director to support their growing client base. The role involves strategically developing and managing multiple customers, building relationships, and driving revenue growth. The ideal candidate will have strong technical sales experience, the ability to manage key accounts, and excellent communication skills.

Solution Architect - Identity Management

Company: Netwrix

Location: Remote

Posted Dec 06, 2025

The Identity Management Solution Architect role involves partnering with sales to design and implement tailored IAM solutions, serving as a technical expert, leading presales engagements, providing training and support, collaborating crossfunctionally, representing the company as a thought leader, staying current on industry trends, and ensuring seamless handoff to delivery teams. The position requires a bachelor's degree, 8+ years of experience in technical presales or a related role, deep knowledge of security and compliance standards, proficiency with major cloud platforms, strong foundation in IAM PAM encryption and network security technologies, proven ability to align technical solutions with business objectives, excellent communication and presentation skills, creative problem-solving skills, and experience with API integration scripting languages and DevOps principles.

Sales Development Representative Careers at Xplor Technologies

Company: Xplor

Location: Remote

Posted Dec 06, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. They offer intuitive software and payment processing platforms for industries like fitness, wellness, and field services. Xplor values making life simple, building for people, moving with purpose, and creating lasting communities. They are looking for a Sales Development Representative to join their high-growth sales team.

Senior Implementation Project Manager

Company: iRhythm

Location: Remote

Posted Dec 06, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is currently seeking a Senior Implementation Project Manager to lead complex EHR integrations and digital solutions services with health systems across the country. The role requires technical integration expertise, customer-facing leadership, and strategic project management skills.

Inpatient Coding Compliance Coordinator

Company: Guidehouse

Location: Remote

Posted Dec 06, 2025

The job posting describes a position assisting coders with complex patient care cases by analyzing documentation and discussing correct code assignment. The role requires a university degree and relevant experience, with knowledge of Microsoft Suite. The position offers competitive compensation and a comprehensive benefits package.

Staff Engineer - Tech Lead (All Genders)

Company: Dailymotion

Location: Remote

Posted Dec 06, 2025

Dailymotion is a video platform that aims to broaden users' horizons and create a better, safer internet. The company values opening perspectives, making bold moves, building a safer world, and creating meaning. They are seeking a Staff Engineer Technical Lead to lead the technical strategy and execution for internal tools migration and legacy system transition as part of their strategic platform evolution.

Blue Yonder Solutions Architect

Company: Longbow Advantage

Location: Remote

Posted Dec 06, 2025

Longbow Advantage is a warehousing strategy company that leverages real-time data and provides consulting services. They offer a holistic approach to warehousing, understanding that technology is only one piece of the solution. Blue Yonder Solutions Architects play a pivotal role in driving successful implementation and optimization of Blue Yonder solutions for clients, providing expert consulting, technical guidance, and support throughout the project lifecycle.

Blue Yonder Solutions Architect

Company: Longbow Advantage

Location: Remote

Posted Dec 06, 2025

The text is a job description for a Blue Yonder Solutions Architect position at Longbow Advantage. It outlines the responsibilities, required skills, and benefits of the role. The position involves providing expert consulting, technical guidance, and support for Blue Yonder supply chain software solutions. The company offers a supportive work environment, competitive salary, and various benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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