Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior Android Developer

Company: Storyteller

Location: Lithuania

Posted Dec 05, 2025

This job offers a competitive salary, remote work, and benefits. It's part of a high-growth SaaS company with opportunities to work on innovative tech. Responsibilities include improving technical practices and leading projects, requiring strong Android expertise and experience with modern tools.

Lead .NET Engineer (Platform Architecture)

Company: Prodigi Group

Location: UK

Posted Dec 05, 2025

Prodigi is a leading global print-on-demand platform founded in 2014. They are hiring a senior technical leader to shape the architecture of their core platform, focusing on correctness, robustness, data integrity, and long-term simplicity. The role involves defining the technical blueprint for Prodigi's next decade and influencing their shipping engine, global routing logic, product creation pipelines, and public API.

Senior Android Developer

Company: Storyteller

Location: Romania

Posted Dec 05, 2025

The job posting is for a full-time, fully remote Android Developer position with Storyteller, a high-growth B2B SaaS platform. The role offers a competitive salary, 33 days of paid leave, and the opportunity to work with the latest hardware tech stack and tools. The company works with leading global sports brands and provides an end-to-end platform for integrating Stories into owned and operated platforms, boosting user engagement and driving advertising revenue.

Staff Data Engineer

Company: Henry Schein One

Location: USA

Posted Dec 05, 2025

The job posting is for a Staff Engineer position at Henry Schein One, a global leader in dental management analytics communication and marketing software. The role involves developing and enhancing ETL processing of large data sets, troubleshooting and resolving customer issues, monitoring and improving observability of reporting solutions, mentoring junior software engineers, and collaborating with senior leaders. The company offers competitive compensation, excellent benefits, and a great place to work with fantastic people.

SEO Country Lead

Company: Canva

Location: UK

Posted Dec 05, 2025

The job description highlights opportunities to lead SEO strategies for the UK market, collaborate with cross-functional teams, and offers benefits like equity packages, flexible leave, and a supportive work environment.

Medical Information Client Manager / Team Lead - (German and English speaking)

Company: EVERSANA

Location: Europe,UK

Posted Dec 05, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and building an inclusive culture. The company offers a variety of roles, including Medical Information, which supports the safe and effective use of pharmaceutical products by providing evidence-based information to healthcare professionals, patients, caregivers, and payers.

Creative Director - Campaigns

Company: Canva

Location: UK

Posted Dec 05, 2025

Canva is seeking a Campaigns Creative Director to lead advertising and integrated campaign development across Europe. The role involves creating bold, culturally relevant work, building an always-on creative capability, and elevating storytelling and design. The ideal candidate should have lead creative experience, a strong understanding of consumer tech and direct-to-consumer brands, and a standout portfolio showcasing excellence in storytelling and advertising craft.

Head of Systems Implementation – Pricing & Market Access (NAVLIN)

Company: EVERSANA

Location: UK

Posted Dec 05, 2025

EVERSANA is a global company with over 7000 employees committed to creating and delivering next-generation commercialization services to the life sciences industry. They serve clients ranging from biotech startups to established pharmaceutical companies. The company values diversity, inclusion, and patient-centricity, and is looking for a leader to head their NAVLIN Market Access & Pricing Systems Implementation Services practice.

Social Media Coordinator

Company: Storm Ideas

Location: South Africa

Posted Dec 05, 2025

The job posting describes a fully remote position at Storm Ideas, a company that works with globally recognized brands in US TV and entertainment. The role involves coordinating social media posts, delivering strategic recommendations, scheduling and reviewing content, and assisting with calendar planning. The company offers cutting-edge tools and tech, encourages ideas and innovation, and has a fast, agile, and adaptive culture. They value strong organizational skills, attention to detail, and excellent communication skills.

Associate Software Engineer – Hardware Emulation (Virtual)

Company: Boeing

Location: USA

Posted Dec 05, 2025

The Boeing Company is seeking an Associate Software Engineer for their Hardware Emulation Virtual team in Berkeley, Missouri. The role involves designing, developing, testing, and integrating software models to emulate hardware components and systems. The ideal candidate should have experience in software development, virtualization technologies, and hardware emulation. The position offers a competitive pay range and benefits.

Sr. SW Engineer - Rules

Company: Visa

Location: Brazil

Posted Dec 05, 2025

Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and fintech, collaborating with Visa to address legacy system challenges. The company emphasizes innovation, security, and scalability, with a remote engineering role requiring expertise in AWS, microservices, and distributed systems.

Data Product Manager

Company: InPost

Location: Poland

Posted Dec 05, 2025

InPost is a leading European ecommerce parcel delivery platform with a network of automated parcel machines and pickup/dropoff points. They are seeking an exceptional Product Manager to join their Data & AI domain, focusing on designing and scaling data-driven products and leveraging AI for business impact.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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