Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Director - Sales Operations
Company: Hightouch
Location: USA
Posted Dec 05, 2025
Hightouch is hiring a Sales Operations leader to support their growth and scale their GTM organization. The role involves partnering with sales leadership, driving sales planning processes, supporting sales forecasting, developing data insights, and collaborating cross-functionally with GTM teams. The ideal candidate has 8+ years of experience in Sales Operations, 5+ years in people management, and deep expertise in sales planning, capacity modeling, territory design, quota setting, pipeline management, and forecasting.
Senior Product Manager - AI
Company: Hostaway
Location: Europe
Posted Dec 05, 2025
Hostaway is a SaaS startup transforming the vacation rental industry with innovative solutions and partnerships. They are seeking a Senior Product Manager AI to shape the AI product strategy, drive outcomes, and ensure seamless AI-powered features in their SaaS product. The role offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, and a dynamic team culture.
Staff Backend Engineer - Grafana k6
Company: Grafana Labs
Location: USA
Posted Dec 05, 2025
The job posting is for a Staff Backend Engineer position at Grafana Labs, working on Grafana k6 and Grafana Cloud Synthetics. The role involves designing and implementing scalable services, working with product teams, and contributing to the long-term strategy. The company values remote work, open-source culture, and offers competitive compensation and RSUs.
Americas Sales Director - ISV Embedded Solutions
Company: Canonical
Location: Remote
Posted Dec 05, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company offers Ubuntu, a widely used platform for various initiatives such as public cloud, data science, AI, and IoT. Canonical supports ISV customers and partners in building on Ubuntu and Ubuntu Pro, providing comprehensive support, security, and compliance. The company is hiring a Sales Director for ISV Embedded Solutions to drive partnerships and licensing for Ubuntu and Ubuntu Pro.
Account Executive - Corporate
Company: Sprout Social
Location: Remote
Posted Dec 05, 2025
Sprout Social is seeking a highly driven, collaborative, and tech-savvy Corporate Account Executive to join their Sales team in New South Wales or Victoria, Australia. The role involves prospecting, developing, and closing sales opportunities with new logos and existing customers in the corporate segment. The company offers a supportive environment for career growth, with a focus on customer-centricity and closing new business.
Data Quality Administrator
Company: Cendyn
Location: Singapore
Posted Dec 05, 2025
Knowland by Cendyn seeks a Market Data Administrator to manage data pipelines and client support across EMEA and APAC regions. The role involves data management, client support, documentation, and special projects. Ideal for those with experience in data management or customer service, offering opportunities in the SaaS industry.
Senior Data Scientist - Fraud
Company: Mercury
Location: USA
Posted Dec 05, 2025
Mercury is a fintech company building a financial stack for startups. They are hiring a Data Scientist to join their Fraud and Limits team to detect, monitor, and mitigate fraud while ensuring a smooth customer experience. The role involves developing dashboards, conducting analyses, building machine learning models, and collaborating with cross-functional teams.
Director - Data Science
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 05, 2025
The job description is for a Director II Data Science role at Liberty Mutual's US Retail Market Data Science Pricing Deployments team. The role involves leading a team to support the design and implementation of pricing program deployments across all retail lines nationwide. Key responsibilities include design excellence, best practices, process improvement, training, Earnix platform adoption, and community engagement. The ideal candidate should have experience in rating logic, predictive analytics, data science tools, project management, and communication.
Real Specialist
Company: Lightspeed Systems
Location: USA
Posted Dec 05, 2025
The role of Client Success Renewal Specialist at Lightspeed Systems involves managing client relationships, focusing on renewals, account updates, and licensing changes. The ideal candidate should have 1-2 years of client service experience, a pleasant disposition, excellent communication skills, and the ability to meet deadlines. Proficiency in Microsoft Office Suite and experience with Salesforce and the SaaS industry are preferred.
Study Design Lead – Clinical Research , Central Labs Services
Company: labcorp
Location: USA
Posted Dec 05, 2025
Labcorp is a leading global life sciences company that provides diagnostics and drug development services. They offer central laboratory services for global clinical trials and are seeking a Study Design Lead to join their team. The position involves interpreting sponsor protocol requirements, liaising with internal departments, and providing consultancy on study design choices.
Senior Database Automation Engineer
Company: Upwork
Location: Remote
Posted Dec 05, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and a data infrastructure team focused on database management and automation. The role involves designing and implementing Python-based automation frameworks, collaborating with infrastructure teams, and optimizing database performance. The position requires hybrid expertise, strong programming skills, database experience, SQL proficiency, cloud and DevOps familiarity, and an automation mindset.
Analyst - Credit Cards
Company: Sunbit
Location: USA
Posted Dec 05, 2025
Sunbit is a fintech company that offers financial technology solutions for real-life situations. They provide a fast, fair, and simple credit experience through their AI-native platform and mobile app. Sunbit is known for its high approval rates, zero consumer fees, and a people-centered culture. They have a nationwide network of over 30,000 in-person merchant locations and have been recognized as one of the fastest-growing and most admired fintech companies.