Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Technical Consultant-Application Security

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include application security testing, secure coding practices, and threat modeling. Preferred qualifications include a Masters degree, experience with SAST/DAST/SCA tools, and knowledge of secure coding standards.

Technical Consultant-IoT & Edge Computing

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The OSI PI Consultant is responsible for developing OSI PI Historian solutions in the mining industry, configuring and troubleshooting OSISOFT PI Historian systems, and migrating large-scale legacy historians to OSI PI historian. Required skills include SQL database experience, knowledge of OSIsoft PI products and tools, and excellent communication skills.

Technical Consultant-Security Intel & Operations Consulting Svcs

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a Senior SOC Analyst role. The role involves monitoring, triaging, analyzing, and escalating incidents and events in the technology environment. The position requires skills in email security, system event network event log analysis, and knowledge of common IT and security technology concepts. Preferred experience includes knowledge in CyberArk, Azure SSO, and enterprise web technologies security.

Technical Architect-Red Hat Platform

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text appears to be a job description for a role in IBM Consulting Client Innovation Centers Delivery Centers. It mentions collaboration between hiring managers and recruiters to create relevant verbiage, required education, and technical expertise.

Entry Level Hire Remote Technical Support - Hardware and Software Products 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM's infrastructure solutions emphasize collaboration and innovation, requiring technical expertise in areas like cloud computing and problem-solving. The role involves supporting clients globally and contributing to product improvements through analytical skills and cross-team cooperation.

Security Consultant - Exposure Management - Melbourne - 11.9 Months

Company: IBM

Location: MELBOURNE, AU

Posted Dec 04, 2025

IBM is a leading technology and consulting company with a global presence. They are seeking a Network Security Tower Lead for a 119-month contract in Melbourne. The role involves leading and mentoring a team, coordinating with vendors, and driving process improvements.

Oracle OIC & Fusion Technical Architecture Lead

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role that involves technical integration for Oracle Cloud implementation projects. The role requires extensive experience with Oracle Fusion Cloud, OIC integration, and various integration technologies. The position offers the chance to work with visionaries across industries, accelerate impact, and make meaningful change for clients.

Executive Content Strategist

Company: Qualia

Location: Remote

Posted Dec 03, 2025

Qualia is a leading B2B real estate technology company that provides a shared digital closing platform for homebuyers, sellers, lenders, title and escrow agents, and real estate agents. They are seeking an Executive Content Strategist to amplify their thought leadership across social platforms and drive market positioning by transforming data insights into compelling social content.

Functional Medicine Physician (MD or DO)

Company: Everlywell

Location: Remote

Posted Dec 03, 2025

Everly Health is a company dedicated to transforming lives through modern diagnostics-driven care. They are seeking a board-certified physician with functional medicine training to provide telehealth consultations and develop personalized treatment plans. The ideal candidate should have experience in integrative and holistic medicine and be comfortable with telehealth platforms.

Sourcer for campus hiring

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text describes IBM's human resources career, which is based on building trust, improving employee engagement, and creating a workplace environment where people can grow. It highlights the importance of passion and curiosity for success in this role. The position involves supporting the selection process and handling local administrative tasks for new graduate recruitment in Japan. Required skills include experience in recruitment or administrative support, accuracy, attention to detail, excellent communication skills, time management, and proficiency in Microsoft Office.

Technical Consultant-Cloud Security Services

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include supporting the full software development cycle, managing SaaS application configuration settings, building compliance requirements, and performing continuous monitoring of applications to identify and address security vulnerabilities.

Telehealth MD with Multi-state Licensure

Company: Everlywell

Location: Remote

Posted Dec 03, 2025

Everlywell focuses on transforming healthcare through innovative diagnostics and telehealth, offering accessible care and expanding access via a nationwide network. They seek board-certified physicians for telehealth roles.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages