Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Banking and Treasury Analyst

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

Insights is a global learning and development company that partners with leading organizations worldwide. They offer preference-based learning solutions that have impacted millions of lives. The company is dedicated to creating an inclusive culture and values diversity, belonging, and wellbeing. They offer a comprehensive benefits package and encourage employee growth and development.

Senior Technical Engagement Manager

Company: Vercel

Location: USA

Posted Nov 28, 2025

The Technical Engagement Manager role at Vercel involves providing technical and operational leadership for post-sales delivery of professional services. The role requires collaborating with account teams, managing cross-functional delivery teams, and contributing to the growth of Vercel's professional services. The ideal candidate has 7+ years of experience in consulting, technical delivery, or customer-facing roles, with a focus on platform migrations, frontend web implementations, AI, or business process transformation.

Tax and Finance Assistant

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

Insights is a global learning and development company that partners with leading organizations worldwide. They offer preference-based learning solutions that have impacted millions of lives. The company is dedicated to creating an inclusive culture and values diversity, inclusion, belonging, and wellbeing. They offer a wide range of benefits and employee discounts.

Backend Product Software Engineer

Company: Dropbox

Location: Poland

Posted Nov 28, 2025

The role of a Product Engineer at Dropbox involves shaping the future of collaboration and file sharing by developing and enhancing Dropbox products. The position requires collaborating with cross-functional teams, designing scalable software, and contributing to company culture. Dropbox is focused on expediting the creation and implementation of AI-enabled products.

VISUAL DESIGNER SPECIALIST

Company: Teachable

Location: Brazil

Posted Nov 28, 2025

The Brand + Content team at Teachable is seeking a highly creative and results-oriented Brand Designer to join their team. The role involves building and extending visual identity systems, creating thoughtful expressions of the brand across digital and physical touchpoints, and providing mentorship to junior designers. The ideal candidate should have 5+ years of visual design experience, strong skills in Adobe Creative Suite and Figma, and a strong portfolio showcasing diverse design projects, including motion design.

Regional Sales Manager

Company: BlueVoyant

Location: Germany

Posted Nov 28, 2025

BlueVoyant is seeking an experienced Enterprise Account Manager to join their team and grow high-velocity business relationships with Microsoft Security Solutions and strategic resellers. The role involves building relationships, simplifying messaging, developing joint pipeline, leveraging existing relationships, building business plans, and working closely with sales leadership and marketing. The ideal candidate should have expertise in Microsoft Security Business, recent experience as a Microsoft seller or security partner, and strong communication skills.

Senior Product Researcher / Senior UX Researcher

Company: ApprovalMax Limited

Location: Serbia

Posted Nov 28, 2025

ApprovalMax is a platform that automates financial controls and streamlines money out processes for businesses. The company recently secured a £10 million growth investment and is looking for a researcher to shape their customer research practice. The role offers high autonomy and influence on product strategy in a growing B2B SaaS company.

Technical Sourcer

Company: ElevenLabs

Location: USA

Posted Nov 28, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a creative platform and agents platform powered by proprietary AI models. They are seeking a technical sourcer to identify and engage top engineering talent globally.

Enterprise Solutions Engineer - PreSales

Company: Sanity

Location: Europe

Posted Nov 28, 2025

Sanity.io is an AI-powered content operating system that helps companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew automate and streamline their content operations. The company is seeking an Enterprise Solutions Engineer to lead complex product demonstrations, educate users, develop showcase implementations, and provide expert guidance on implementing Sanity across various complex verticals and advanced use cases.

Principal Engineer

Company: Hostaway

Location: Europe

Posted Nov 28, 2025

Hostaway is a market-leading SaaS scaleup transforming the vacation rental industry. They are seeking a Principal Engineer to lead the transformation of their platform, shaping its evolution to support hundreds of integrations, complex workflows, and a rapidly growing customer base. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership approach.

Field Marketing Manager

Company: One Model

Location: USA

Posted Nov 28, 2025

The Field Marketing Manager role at One Model involves driving field marketing execution for events and sales enablement, as well as managing the Evangelist Advocacy Program by connecting with industry influencers and coordinating partnerships. The role requires a mix of hands-on execution, team coordination, and strategic program management to ensure seamless event delivery, sales support, and influencer engagement.

Home Equity Sales Consultant

Company: Hometap

Location: USA

Posted Nov 28, 2025

Hometap is seeking ambitious and empathetic Home Equity Sale Consultants to join their sales team. The role involves connecting with homeowners considering a Hometap investment, educating them on the product, and guiding them through the application process. The company provides training, feedback, and coaching, and is looking for team members who want to contribute to the growth of a new financial product and company.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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