Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Senior AI Engineer
Company: Apollo.io
Location: India
Posted Nov 27, 2025
The text describes a Senior AI Engineer role at Apollo, focusing on building advanced AI systems using Large Language Models (LLMs) and intelligent agents. The role involves working on critical capabilities such as AI Assistant, Autonomous AI Agents, Deep Research Agents, Conversational Assistant, Semantic Search, Search Personalization, and AI Power Automation features. The mission is to leverage Apollo's massive scale data and cutting-edge AI to understand and predict user behaviors, personalize experiences, and optimize the customer journey through intelligent automation.
Staff Software Engineer - Infrastructure
Company: Gusto, Inc.
Location: USA
Posted Nov 27, 2025
Gusto is seeking a forward-thinking technical leader to shape the next generation of their compute Kubernetes and networking service mesh platforms. The role involves defining the long-term vision for how services run and communicate at Gusto, ensuring reliability, scalability, and developer delight. The ideal candidate will have extensive experience in infrastructure platform or site reliability engineering, deep expertise in Kubernetes and service mesh technologies, and a strong bias toward action.
Senior Cyber Threat Intelligence Analyst
Company: ExtraHop
Location: USA
Posted Nov 27, 2025
This job posting seeks a Senior Cyber Threat Intelligence Analyst with expertise in cybersecurity and content creation. Responsibilities include threat research, intelligence analysis, and developing marketing materials. Required qualifications emphasize experience with threat frameworks and tools, while preferred skills include networking knowledge and scripting proficiency. The position offers a competitive salary range of $150,000–$180,000 plus bonus and benefits.
Staff DevOps Engineer
Company: Hostaway
Location: Europe
Posted Nov 27, 2025
Hostaway is a market-leading SaaS scaleup transforming the vacation rental industry. They are seeking a Staff DevOps Engineer to join their Platform Engineering group and help keep their systems secure, reliable, and enable fast iteration for developers. The role involves collaborating across multiple teams, shaping technical strategy, leading architectural design, and driving initiatives across core engineering topics.
Applied Research Lead - Generative Audio
Company: Runway
Location: North America,Europe
Posted Nov 27, 2025
Runway is seeking a Research Team Lead to lead their Applied ML Research team. The role involves managing projects, collaborating with engineering and product teams, and translating business objectives into technical strategies. The company values diversity, pay equity, and offers a competitive salary range.
Staff Backend Engineer
Company: Cloudbeds
Location: Europe,Latin America
Posted Nov 27, 2025
The text describes the role of a Staff Software Engineer at Cloudbeds, focusing on delivering exceptional product experiences for customers worldwide. The position involves working on the Payments team, building secure and efficient payment systems. The ideal candidate should have extensive experience in Java, PHP, and PostgreSQL/MySQL, along with knowledge of event-driven services, IaC, Kubernetes, and Terraform. The role requires strong technical skills, collaboration, and a focus on security, compliance, and continuous learning.
Sr. Product Designer
Company: MyFitnessPal
Location: USA
Posted Nov 27, 2025
MyFitnessPal is a company that provides tools and resources to help users reach their health goals. The MyFitnessPal Design Team fosters an experience-first culture, collaborating across teams to transform user insights into innovative designs for mobile and web platforms. The Senior Product Designer role involves leading design for new experiences, owning end-to-end design, and making data-informed decisions to improve engagement, retention, and subscriptions.
Senior Software Engineer - Detection & Response Engineering
Company: Grafana Labs
Location: UK
Posted Nov 27, 2025
This is a remote Senior Software Security Engineer position in the UK for the Detection & Response Engineering team. The role involves building advanced security tools, conducting detection research, and automating response processes using Go, TypeScript, Python, and the Grafana observability stack. The ideal candidate should have 4+ years of software engineering experience, knowledge of security concepts, and experience with public clouds, Kubernetes, and container ecosystems.
Senior Software Engineer - Detection & Response Engineering
Company: Grafana Labs
Location: Germany
Posted Nov 27, 2025
This job posting is for a Senior Software Security Engineer position at Grafana Labs, a remote role based in Germany. The role involves designing and maintaining internal detection systems, developing detection as code capabilities, working with product teams, leading response tooling development, and guiding cross-functional teams. The ideal candidate should have significant experience in software engineering, core security concepts, and public clouds. The compensation includes a base range of EUR 94208 to EUR 113050, along with Restricted Stock Units (RSUs).
Senior Software Engineer - Detection & Response Engineering
Company: Grafana Labs
Location: Sweden
Posted Nov 27, 2025
This job posting is for a Senior Software Security Engineer position at Grafana Labs in Sweden. The role involves designing and maintaining internal detection systems, developing detection as code capabilities, working with product teams to ensure effective telemetry, leading response tooling development, and guiding cross-functional teams in integrating telemetry detections and response procedures. The ideal candidate should have significant experience in software engineering, core security concepts, and public clouds. The position offers a competitive compensation range and RSUs.
Vice President of DoD
Company: Oddball
Location: USA
Posted Nov 27, 2025
Oddball seeks a Vice President of DoD with expertise in Air Force programs and modernization efforts, emphasizing mission credibility, product delivery, and collaboration. The role involves translating challenges into software solutions while aligning with federal acquisition processes. The company highlights competitive compensation, remote work flexibility, and commitment to diversity.
Senior Business Operations Manager - Global Enterprise
Company: Sprout Social
Location: USA
Posted Nov 27, 2025
Sprout Social is hiring a Senior Business Operations Manager for the Revenue Operations team. The role involves collaborating with senior leadership, leading sales operational strategies, developing dashboards, and partnering with cross-functional teams. The ideal candidate has 6-8+ years of experience in sales operations, strong leadership skills, and a track record of driving change and improvement.