Technical Support Jobs
1,350,924 open positions · Updated daily
With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.
Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.
Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.
Customer Success Manager
Company: Dropbox
Location: Japan,Singapore
Posted Nov 27, 2025
The role of a Customer Success Manager at Dropbox involves owning post-sale customer deployment, adoption, and product education. The successful candidate will build strong relationships with customers, drive product value realization, and collaborate with internal teams to ensure customer satisfaction and growth. The position requires 4+ years of experience in B2B SaaS Customer Success, strong relationship management skills, technical aptitude, and native-level fluency in Japanese.
Member of Technical Staff - GPU Optimization
Company: Runway
Location: North America,Europe
Posted Nov 27, 2025
The role is for a Machine Learning Engineer to develop multimodal AI systems for media generation. The ideal candidate has strong engineering skills, experience in machine learning projects, and thrives in a fast-paced environment. The position offers a competitive salary range of $260,000 to $325,000.
Senior Manager - Customer Experience Automation
Company: OpenTable
Location: Canada
Posted Nov 27, 2025
OpenTable, a leader in the restaurant industry, empowers restaurants and diners with its world-class technology. The company values its employees and their impact on the organization. The role described involves leading strategic initiatives, managing teams, and leveraging AI technologies to improve customer experience and efficiency.
Automation Specialist
Company: DevRev
Location: Philippines
Posted Nov 27, 2025
The company is a young, innovative global AI SaaS company founded in 2020. They are expanding their technical team in the Philippines and seeking talented senior QA Engineers. The role is a Mid-level Test Automation Specialist, focusing on test case design, AI-driven test automation, and test framework governance.
Psychometrician
Company: Khan Academy
Location: USA
Posted Nov 27, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.
Senior Javascript Engineer
Company: Nearform
Location: India
Posted Nov 27, 2025
This job posting highlights a remote permanent Senior JavaScript Engineer role at Nearform, emphasizing opportunities to work on AI-enabled solutions, collaborate with global teams, and access benefits like flexible working, training allowances, and healthcare. The position requires expertise in JavaScript frameworks and agile practices while offering career growth and impactful projects.
AI Research Manager
Company: Goodnotes
Location: Asia,Europe
Posted Nov 27, 2025
Goodnotes is seeking an LLM Research Manager to lead a team of researchers in building advanced AI systems for their productivity and note-taking platform. The role involves leading research direction, designing and scaling RAG systems, shaping a new multimodal medium, mentoring a team, partnering with engineering, and driving execution in a fast-paced environment. The company values innovation, collaboration, and user obsession.
Senior Software Engineer - AI
Company: Webflow
Location: USA
Posted Nov 27, 2025
Webflow is building an AI-native Digital Experience Platform as a remote-first company. They aim to bring development superpowers to everyone, from entrepreneurs to global enterprises. The company values trust, transparency, creativity, and a high bar for technical quality. They are looking for a Senior Software Engineer AI to lead architecture and design for AI features, collaborate with teams, and stay updated on AI advancements.
Senior Software Engineer - Rust - Onchain
Company: Kraken
Location: USA
Posted Nov 27, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support, and seek talented engineers to build high-quality enhancements and bring new on-chain utility to Kraken.
(S)VP of Product
Company: Buildout
Location: USA
Posted Nov 27, 2025
Buildout is a family of CRE software products that help brokers find, win, and transact properties to maximize their deal efforts. The company is seeking a Senior Vice President of Product to drive innovation and development of their established products, with a focus on AI and exceptional user experience. The ideal candidate will have a deep understanding of commercial real estate and workflow automation, a proven track record in product and design management, and the ability to lead cross-functional teams in a fast-paced environment.
Member of Technical Staff - Applied Research
Company: Runway
Location: North America,Europe
Posted Nov 27, 2025
The role is for an Applied Research Scientist to develop cutting-edge computer vision and generative models for creative tools. The position requires 4+ years of experience in machine learning, computer vision, and graphics, as well as expertise in programming languages and deep learning frameworks. The team values strong communication, collaboration, and the ability to bring research to production and integrate it with user interfaces.
Producer - Event Technology
Company: HubSpot
Location: USA
Posted Nov 27, 2025
HubSpot is seeking an Event Technology Producer to lead the implementation and maintenance of event technology across their portfolio. The role involves end-to-end execution of event tech solutions, managing vendor relationships, collaborating with cross-functional teams, and providing customer support. The ideal candidate should have strong technical problem-solving skills, experience with event technology tools, and the ability to manage projects effectively.