Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Sales Manager

Company: Cloudbeds

Location: Canada

Posted Nov 22, 2025

The role of a Sales Manager at Cloudbeds involves expanding the company's presence by identifying and acquiring new business opportunities, building relationships with prospects, and showcasing how Cloudbeds' industry-leading SaaS solutions are transforming the hospitality space. The position requires a self-motivated, results-oriented mindset with experience in selling technology solutions into the hotel or hospitality industry, excellent communication skills, and a passion for business development.

Technical Lead

Company: Nearform

Location: Romania

Posted Nov 22, 2025

This job posting highlights Nearform's opportunity for a Technical Lead in Romania, emphasizing collaboration with leading enterprises, innovative digital solutions, and a commitment to technical excellence. The role involves leading development teams, translating business requirements into applications, and adhering to agile methodologies. The company values continuous learning and diversity, offering a dynamic environment for experienced engineers.

Sales Director

Company: Cloudbeds

Location: North America

Posted Nov 22, 2025

The Sales Director role at Cloudbeds involves leveraging expertise in hospitality technology to drive high-value ARR, build relationships, and position Cloudbeds as the go-to solution for independent hotels. The role focuses on acquiring new clients, creating sales forecasts, and collaborating across teams to deliver the best solutions while enjoying the journey of transforming hotel tech.

Senior Research Program Manager - Information Sharing

Company: Netflix

Location: Remote

Posted Nov 22, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Consumer Insights team plays a crucial role in uncovering and sharing deep human insights to guide innovations across Netflix. The role involves working with researchers, data practitioners, and leaders to ensure insights have optimal business impact. Strong communication, storytelling, and collaboration skills are essential.

Client Happiness Servicing Associate

Company: Earnest

Location: USA

Posted Nov 22, 2025

This job description outlines a Client Happiness Servicing Associate role with responsibilities including customer support, product promotion, payment assistance, and team collaboration. It specifies qualifications like customer service experience, communication skills, and familiarity with financial processes, with a start date of January 12, 2026.

Clinical Educator

Company: Lingraphica

Location: Remote

Posted Nov 22, 2025

Lingraphica seeks a Clinical Educator to provide training and support for speech-language pathologists, focusing on AAC technology. The role involves demos, webinars, and collaboration with teams. Benefits include competitive pay, comprehensive benefits, and career growth opportunities.

Senior/Staff Product Designer

Company: Grow Therapy

Location: USA

Posted Nov 22, 2025

This job posting highlights a senior-level Product Designer role focused on mental health tech, emphasizing strategic impact, cross-functional collaboration, and leadership in design excellence. The position offers opportunities to shape innovative solutions, drive product strategy, and work on high-impact projects with significant user reach.

Senior Technical Recruiter

Company: Grafana Labs

Location: USA

Posted Nov 22, 2025

Grafana Labs is seeking a Senior Technical Recruiter to support their RampD teams and leaders in technical and product hiring. The role involves full-cycle recruitment, engaging with passive and active talent, and generating offers. The position is remote and requires experience in technical recruiting, high-volume hiring, and sourcing. The contract is for 6 months with a targeted daily compensation of $450-$500.

Marketing Specialist

Company: Fortive

Location: Sweden

Posted Nov 22, 2025

The text outlines the responsibilities and requirements for a role involving global product launches, cross-functional collaboration, and strategic planning in the medical device industry. It emphasizes the need for strong communication, interpersonal skills, and the ability to travel internationally.

Senior Content Creator - Test Prep and ELA

Company: Khan Academy

Location: USA

Posted Nov 22, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer a wide range of educational content and practice materials for PreK-12th grade and early college core academic subjects, with a focus on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, particularly those in historically under-resourced communities. They are looking for a Senior Content Creator to manage and drive development in the Test Prep domain, specifically focusing on SAT, with responsibilities including expanding test prep offerings, developing high school ELA courses, and working cross-functionally with various teams.

Partnerships & Sales Operations Manager, Khan Kids

Company: Khan Academy

Location: USA

Posted Nov 22, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, particularly in historically under-resourced communities.

Senior Python Software Engineer

Company: Nearform

Location: Romania

Posted Nov 22, 2025

Nearform seeks a Senior Python Engineer for a remote contract or perm role. The position involves designing applications, collaborating with teams, and leveraging AI. The company emphasizes innovation and offers a collaborative environment with opportunities for growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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