Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Senior/Lead 2D Animator

Company: Innovecs

Location: Ukraine,Poland

Posted Nov 16, 2025

Innovecs Play seeks a Senior 2D Animator to join their creative team. The role offers flexible hours, competitive pay, and a supportive work environment with opportunities for growth. Applicants should submit their CV.

Engineer - Full Stack (Revenue Zone)

Company: Zapier

Location: North America

Posted Nov 16, 2025

Zapier seeks a Full Stack Engineer to build and evolve infrastructure for their Revenue Zone, focusing on payments, subscriptions, and customer experiences. The role involves modernizing systems, collaborating across teams, and contributing to scalable solutions that impact millions of users.

Regional Sales Manager

Company: BlueVoyant

Location: Germany

Posted Nov 16, 2025

This job posting seeks an experienced Enterprise Account Manager to grow business relationships with Microsoft Security Solutions and resellers. Responsibilities include building partnerships, simplifying messaging, and developing joint sales strategies. Qualifications require expertise in cybersecurity sales and Microsoft security platforms. The role emphasizes collaboration with internal teams and delivering measurable business outcomes.

Director - Homeowners Countrywide Analytics

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 16, 2025

The job description outlines a leadership role for managing a team of 4 analysts to monitor and analyze operational metrics for a countrywide Personal Lines Home business. The role involves collaborating with stakeholders, generating insights, and driving operational decisions to improve profitability and growth. The ideal candidate should have strong analytical skills, actuarial experience, and the ability to lead and develop a diverse team.

Sourcing & Production Lead | Chinese Speaking

Company: Trafilea

Location: USA

Posted Nov 16, 2025

Trafilea is a dynamic and innovative tech e-commerce group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They are looking for a Sourcing & Production Lead to strengthen vendor partnerships, streamline production terms, and drive operational excellence across apparel categories.

2D Production Coordinator

Company: Glitch Productions

Location: USA

Posted Nov 16, 2025

Glitch Productions is an independent animation studio based in Australia with over 17 million YouTube subscribers. They are looking for an experienced Production Coordinator to support their production and post-production departments. The company values passion, innovation, teamwork, and integrity, and offers a competitive salary, flexible work arrangement, and a fun office environment.

Platform Engineer - Senior

Company: Blackbaud

Location: India

Posted Nov 16, 2025

The platform engineer role involves managing Windows systems infrastructure, collaborating with cross-functional teams, and ensuring reliability, security, scalability, and performance. The ideal candidate should have 5+ years of experience in Windows automation, knowledge of cloud platforms, experience with IaC tools, and proficiency in programming languages like Python and PowerShell.

Account Executive - Direct Mail (Nonprofit)

Company: MissionWired

Location: USA

Posted Nov 16, 2025

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create effective fundraising strategies. They have a strong track record of converting over $45 billion in donations and have worked with various well-known organizations. The company values diversity, inclusion, and social change, and is seeking a full-time Account Executive to develop and manage integrated marketing, fundraising, and communications strategies for their nonprofit clients.

Senior Software Engineer II - Messaging Platform

Company: HubSpot

Location: UK

Posted Nov 16, 2025

The text describes HubSpot's messaging infrastructure team and their critical role in maintaining reliable, scalable email systems. It highlights the team's responsibilities, technical challenges, and the importance of their work in supporting customer communication and business success.

Support Agent

Company: Airtm

Location: Latin America

Posted Nov 16, 2025

Airtm is a financial infrastructure company empowering digital entrepreneurs in the Global South by providing a swift and comprehensive platform for low-value cross-border payments and local cashouts. The company aims to build the necessary infrastructure for the online work economy, giving individuals, communities, and countries the tools to control their financial destinies.

Senior Customer Success Manager

Company: Tines

Location: USA

Posted Nov 16, 2025

The Senior Customer Success Manager role at Tines is a remote position based in EST or CST. The role involves driving strategic success planning and engagement across enterprise accounts, fostering champions, and supporting customers throughout their journey. The position requires 8+ years of experience in technical account management or customer success at a technology company, with a focus on SaaS solutions for technical teams. The role partners with various internal teams to drive deeper partnerships and successful customer outcomes.

Principal Security Engineer

Company: Canva

Location: Australia,New Zealand

Posted Nov 16, 2025

Canva is a company that redefines how the world experiences design. They offer flexible work options, a collaborative environment, and a focus on security. The company is looking for a Principal Security Engineer to drive strengthening Canvas security foundations and drive meaningful risk reduction across the business.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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