Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Lead DevOps Engineer

Company: Ollion

Location: India

Posted Nov 14, 2025

Ollion is a company that connects businesses and capabilities globally to help ambitious organizations transform while maintaining independence. They value diversity, inclusion, and equity, and focus on creating innovative solutions for clients. Ollion seeks a Lead DevOps Engineer to lead a team in evolving cloud infrastructure for their data product, Datapipes, with a focus on AWS, Kubernetes, and automation.

Sr. Software Engineer - Backend (Integration Quality)

Company: Zapier

Location: North America

Posted Nov 14, 2025

Zapier is hiring a Sr Backend Engineer to enhance integration quality and automation, emphasizing AI, remote work, and high-impact projects. The role involves improving reliability, mentoring, and collaborating across teams to scale quality improvements.

DevOps Engineer (GitHub Migration Projects)

Company: Atmosera

Location: USA

Posted Nov 14, 2025

Atmosera offers advanced tech solutions and seeks skilled engineers for GitHub Enterprise Cloud migration projects, emphasizing collaboration and innovation. They prioritize diversity and equal opportunity in hiring.

Head of Insights

Company: Leonardo.Ai

Location: Australia

Posted Nov 14, 2025

LeonardoAi is seeking a Head of Insights to build a unified insights function across teams, leveraging data to drive growth and creativity. The role involves shaping metrics, enhancing user understanding, and fostering a culture of data-driven decision-making in a fast-growing AI platform.

Principal AV Behavior and AI Safety Engineer: Technical Lead

Company: General Motors

Location: USA

Posted Nov 14, 2025

The role involves leading AV safety strategies using AI/ML, aligning with GM's vision of zero crashes and emissions. It offers opportunities in a dynamic team environment with competitive compensation and benefits.

Full Stack Developer

Company: Xenith Solutions

Location: USA

Posted Nov 14, 2025

Xenith Solutions is a small family-focused business that provides superior service to Federal Civilian Defense and Intelligence organizations. They offer unmatched benefits and are seeking a Full Stack Developer with agile methodology experience to join their team in support of a Customs and Border Protection contract.

Senior DevOps Engineer - Overture Maps Foundation

Company: Linux Foundation

Location: USA

Posted Nov 14, 2025

The Linux Foundation is a global organization that supports open source technology development and adoption. Overture Maps Foundation, under the Linux Foundation, develops open map data and seeks a Senior DevOps Engineer to ensure reliability and automation of data pipelines across cloud environments.

Technical Lead - API Team

Company: Leonardo.Ai

Location: Australia

Posted Nov 14, 2025

This job posting highlights LeonardoAi's commitment to inclusive culture, flexible work environments, and empowering growth for technical leaders. The role emphasizes technical leadership, team care, and impactful work on AI innovation, with benefits including equity, parental leave, and professional development opportunities.

Accounts Receivable Specialist

Company: First Advantage

Location: Philippines

Posted Nov 14, 2025

The Accounts Receivable Specialist role involves managing end-to-end billing and collections processes to ensure timely and accurate invoicing, prompt payment posting, and effective resolution of outstanding balances. The role requires strong attention to detail, communication skills, and proficiency in systems like Oracle. The company offers a remote work arrangement, competitive benefits, and a day shift schedule.

Senior Director - AML Screening & Reporting

Company: Green Dot Corporation

Location: USA

Posted Nov 14, 2025

Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. The company is transitioning to a permanent Work from Anywhere model to attract top talent and promote a strong culture. The Screening and Reporting Senior Director role is responsible for overseeing AML screening, suspicious activity reporting, and regulatory compliance across Green Dot's issued accounts and third-party programs.

Conversational AI Designer

Company: TTEC Digital

Location: UK

Posted Nov 14, 2025

TTEC Digital is a company that focuses on coaching clients to ensure their employees feel valued and supported, as they believe exceptional customer experiences begin with empowered employees. They are a Google Cloud Contact Center AI launch partner, delivering AI-powered solutions that transform service and support across voice and digital channels. TTEC Digital is seeking a Conversational AI Designer to design and develop conversational AI solutions using Google CCAI, interface with clients, create sample dialogs and prototypes, and apply concepts related to NLP, sentiment analysis, intent classification, and more.

Lead – Data Engineer I

Company: Ollion

Location: India

Posted Nov 14, 2025

Ollion is a company that connects businesses and capabilities globally to help organizations make the most of their transformation while maintaining independence. They focus on innovation, risk-taking, and making a difference. Ollion offers a collaborative work environment, competitive benefits, and opportunities for learning and growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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