Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

WordPress Webmaster - Site Builder - (Ops)

Company: Ekwa Marketing Inc.

Location: Remote

Posted Nov 09, 2025

Job posting for WordPress developer converting Adobe XD designs into themes without plugins, focusing on SEO, accessibility, and remote work with competitive salary and benefits.

Support Engineering Manager

Company: Canonical

Location: Remote

Posted Nov 09, 2025

Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with team sprints and personal development opportunities. The company is seeking managers for their Cloud Support Group and Devices Support Group, looking for individuals with extensive Linux experience, leadership skills, and a customer-focused mindset.

Portfolio Management Consultant

Company: Visa

Location: Brazil

Posted Nov 09, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company helps customers innovate and build next-generation banking and payment solutions. Pismo joined Visa in 2024 and leverages Visa's solutions to address technological challenges faced by large banks, marketplaces, and fintech companies in migrating from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow while maintaining high security and availability standards.

Technical Project Manager

Company: Pitchup.com

Location: Remote

Posted Nov 09, 2025

Pitchup is seeking a Technical Project Manager to lead software development projects, offering competitive salaries, remote work, and a dynamic environment. The role involves managing teams, ensuring project success, and contributing to a growing travel platform with global reach.

Account Manager

Company: Fortive

Location: USA

Posted Nov 09, 2025

Fortive Corporation is a global industrial technology innovator that makes the world safer and more productive. ASP, a subsidiary of Fortive, is a leading provider of sterilization and disinfection solutions, supporting healthcare facilities in protecting patients against hospital-acquired infections.

Creative Merchandising Specialist

Company: CD PROJEKT RED

Location: Poland

Posted Nov 09, 2025

The company aims to create revolutionary story-driven RPGs that resonate with gamers. They seek a Creative Merchandising Specialist to bring their IP and corporate brands to life through high-quality merchandising products. The role involves collaborating with partners, teams, and licensing teams to create visually compelling work that strengthens the brand identity across merchandising lines and partnerships.

Enterprise Account Executive

Company: Canonical

Location: Remote

Posted Nov 09, 2025

Canonical is seeking talented individuals for global sales roles, emphasizing open-source innovation, enterprise software solutions, and a distributed work environment with opportunities for professional growth and competitive compensation.

Software Engineer - Infrastructure

Company: Figma

Location: Remote

Posted Nov 09, 2025

Figma is seeking experienced infrastructure engineers to help design, build, and operate scalable systems that power their real-time collaborative design tools used by millions worldwide. The role involves architecting distributed systems, improving developer experience, collaborating across teams, and shaping platform strategy. Figma offers a competitive compensation package and values continuous learning and growth.

QA Analyst - LiveOps - Star Trek Fleet Command

Company: Scopely

Location: USA

Posted Nov 09, 2025

Scopely is seeking a QA Analyst for their Star Trek Fleet Command team. The role involves supporting quality efforts, collaborating with internal and external teams, and ensuring high quality standards for live operations releases. The company values diversity, communication, and a proactive approach.

Software Engineer - AI Product

Company: Figma

Location: Remote

Posted Nov 09, 2025

Figma is seeking an experienced AI Product Engineer to lead their AI efforts from inception to implementation. The role involves developing early-phase AI systems, collaborating with cross-functional teams, and contributing to the growth of the team. The company offers competitive compensation and benefits.

Quickbase Developer/ Consultant

Company: VeilSun, Inc.

Location: Remote

Posted Nov 09, 2025

VeilSun is seeking a LowCode Developer with project management skills to join their team. The role involves developing, customizing, and optimizing lowcode applications, primarily using Quickbase, while also managing project delivery to meet business objectives. The company offers a competitive salary and benefits package, and emphasizes a consulting mindset, client collaboration, and identifying opportunities for additional value.

Medical Physicist Associate

Company: Fortive

Location: USA

Posted Nov 09, 2025

The job posting is for a medical physicist to perform surveys of medical imaging equipment, provide radioactive materials license support, and conduct radiation protection program audits. The role requires a bachelor's degree in a relevant field, experience in imaging physics, and eligibility for registration in North Carolina, Virginia, and South Carolina.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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