Technical Support Jobs

1,350,924 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

AI Business Operations Graduate

Company: Storyteller

Location: Hungary

Posted Nov 08, 2025

The job posting is for a graduate role at Storyteller, a high-growth B2B SaaS platform. The role involves coordinating cross-team projects, partnering with sports organizations and global brands, exploring emerging tools like AI and automation, and helping build efficient processes. The company offers a fully remote position in Hungary with a competitive salary, 33 days of paid leave, and benefits. They are looking for a curious, adaptable graduate with an interest in technology innovation and problem-solving.

Enterprise Customer Success Manager

Company: Datadog

Location: Thailand

Posted Nov 08, 2025

The role of an Enterprise Customer Success Manager at Datadog involves proactively driving product adoption, building strong relationships with strategic customers, collaborating cross-functionally, and serving as a trusted advisor to help customers achieve their business goals. The position requires customer-centric skills, experience in customer success or account management, and fluency in Thai and English.

Staff Software Engineer - Host Pricing & Settings

Company: Airbnb

Location: USA

Posted Nov 08, 2025

Airbnb is seeking a Staff Software Engineer to help develop tools for Airbnb hosts. The role involves designing data workflows, building real-time serving systems, collaborating with cross-functional teams, and mentoring team members. The ideal candidate has 9+ years of experience, expertise in distributed data processing frameworks, and experience with the ML model lifecycle.

Technical Product Enablement Facilitator

Company: HubSpot

Location: Australia

Posted Nov 08, 2025

HubSpot is seeking a Product Trainer Facilitator to join the GoToMarket Enablement team. The role involves delivering product training to Sales, PreSales, Customer Success, and Support teams, with a focus on incorporating AI and AI Agents. The ideal candidate will have empathy for customer-facing employees, strong communication skills, and experience with GTM Enablement frameworks. They will work autonomously, build relationships across departments, and act as a Subject Matter Expert for new content development.

SEO Manager

Company: Market My Market

Location: USA

Posted Nov 08, 2025

This job posting describes a full-time remote SEO Manager role with responsibilities including strategic development, collaboration, training, reporting, and team leadership. The position emphasizes data-driven strategies, client account management, and company values like transparency and growth. The company highlights its recognition as a Great Place to Work and offers benefits like PTO and health insurance.

Senior Network Engineer

Company: Cendyn

Location: EMEA

Posted Nov 08, 2025

The Sr Network Engineer role involves managing and maintaining network infrastructure, including Citrix NetScaler, Cisco UCS, SAN, switching, routing, VMware, Palo Alto firewalls, and AWS/Azure cloud platforms. The position requires strong technical expertise, collaboration with cross-functional teams, and proactive network performance optimization. The ideal candidate should have relevant certifications, excellent problem-solving skills, and the ability to work effectively under pressure.

Sr. ServiceNow Developer

Company: 3GC Group

Location: Philippines

Posted Nov 08, 2025

The Sr ServiceNow Developer role involves supporting continuous improvement projects for an enterprise's ServiceNow implementation. The successful candidate will collaborate with a diverse workforce, communicate effectively with stakeholders, and provide expert configuration of ServiceNow. Requirements include 3+ years of IT service operations experience, 2+ years of ServiceNow development experience, excellent communication skills, and experience with Agile frameworks and integrations.

Enterprise Account Executive

Company: Sanity

Location: Norway,Denmark

Posted Nov 08, 2025

This text promotes Sanity.io's Account Executive role, highlighting opportunities to drive revenue growth, work with major clients, and leverage a supportive team environment. It emphasizes the company's innovative content platform, global expansion, and competitive benefits.

Sales Account Executive

Company: re:Members

Location: USA

Posted Nov 08, 2025

The job posting for a Sales Account Executive at reMembers highlights the company's mission to empower nonprofit organizations with powerful solutions. The role involves executive sales strategy, collaboration with marketing, and cross-functional work with other departments. The company offers competitive compensation, benefits, and a collaborative work environment.

Email Lifecycle Marketing Manager

Company: GrowthAssistant

Location: Philippines

Posted Nov 08, 2025

The company is seeking an Email Lifecycle Marketing Manager to join their growth marketing team. The role involves managing and optimizing lifecycle marketing programs, collaborating with creative and operational teams, and tracking performance metrics. The position offers a $400 sign-on bonus and benefits such as work from home, paid holidays, and health insurance. The ideal candidate should have 3+ years of experience in lifecycle marketing, email, and CRM, preferably in the mortgage or financial services industries. Strong project management skills, analytical skills, and communication skills are required.

Lifecycle Marketing Manager

Company: Shippo

Location: Remote

Posted Nov 08, 2025

Shippo is a shipping platform that provides merchants with world-class shipping solutions and competitive rates. They are hiring a Lifecycle Marketing Manager to own and scale their communication strategy across the entire customer journey, focusing on driving user engagement and business growth. The role involves defining and executing the lifecycle marketing strategy, developing and optimizing email marketing campaigns, and managing transactional email systems. Shippo offers a comprehensive benefits package, including healthcare coverage, flexible working arrangements, and professional growth opportunities.

Customer Enablement

Company: ElevenLabs

Location: USA

Posted Nov 08, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Enablement Specialist to design learning programs and drive product adoption.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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