Travel Jobs in Buffalo, NY
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Senior Customer Success Manager
Company: Own Company
Location: New York City, NY
Posted Apr 11, 2024
<div> <p>Own is the leading data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses Own empowers customers to ensure the availability security and compliance of missioncritical data while unlocking new ways to gain deeper insights faster By partnering with some of the worlds largest SaaS ecosystems such as Salesforce ServiceNow and Microsoft Dynamics 365 Own enables customers around the world to truly own the data that powers their business<p> <p>Its their platform Its your data Own it<p> <div> <p><b><strong>The Job<strong><b> <p><p>Own Company is seeking a highly motivated and experienced <strong>Senior Customer Success Manager<strong> to join our Customer Success organization In this crucial role you will play a key part in shaping the overall customer experience working diligently to guarantee that our valued customers derive maximum value from the software and services they have acquired Your commitment to driving differentiated value realization will set new standards for excellence in customer success Your success will be measured by key performance indicators including customer retention renewal rates upsell crosssell expansion and customer satisfaction<p> <p><b><strong>Your DaytoDay Role<strong><b> <p><ul><li>Customer Relationship Management Develop and nurture strong longlasting relationships with key customer stakeholders understanding their business needs and objectives<li> <li>Customer Onboarding Collaborate with cross functional teams to ensure seamless onboarding and training for new customers <li> <li>Customer Outcome Objectives and Success Plans Collaborate with Account Executives and Solution Engineers to understand client business drivers and outcome objectives and partner with client to develop success plans and outline value expectations<li> <li>Renewal and Retention Management Proactively manage the renewal process to ensure customer retention targets are met and exceeded<li> <li>Mitigate Churn Monitor product usage and adoption and identify potential areas of concern and develop mitigation plans ensuring a high renewal rate<li> <li>Upsell Identify opportunities for additional licenses features and services within existing Own user accounts and actively lead these efforts to successful closure<li> <li>CrossSell and Expansion Work with crossfunctional teams to identify opportunities for selling additional products and services<li> <li>Customer Advocacy Identify and recruit satisfied customers to become advocates participate in case studies and user communities and refer Own solutions to others<li> <li>Product Expertise Demonstrate an indepth understanding of Own solutions enabling you to provide expert guidance and insights on how to maximize the value of our offerings <li> <li>PreSales Support Provide support to Account Executives during the presales process and position Owns Customer Success framework as a differentiator<li> <li>Data Analysis Utilize datadriven insights to monitor customer health identify trends and implement proactive measures to enhance customer success<li> <li>Thought Leadership Demonstrate and inspire thought leadership which drives cross functional collaboration improvements to Customer Success practices and accelerated customer value realization<span> <span><li> <ul><p><b><strong>Your Work Experience<strong><b> <p><ul><li>Bachelors degree and 5+ years of relevant experience<li> <li>Proven experience in customer success within the SaaS industry<li> <li>Demonstrated experience developing customer success plans and enabling customer defined value to be realized<li> <li>Understanding of backup recovery archive and other data management and protection technologies preferred<li> <li>Salesforce end user proficiency is required and Salesforce administration experience is preferred<li> <li>Experience using Gainsight as a Customer Success tool is preferred<li> <li>Ability to manage a portfolio of accounts of various sizes in a fastpaced dynamic environment<li> <li>Able to operate effectively both independently and within a team<li> <li>Takes initiative intellectually curious and has a strong desire to learn<li> <li>Excellent communication negotiation and presentation skills<li> <li>Strong analytical and problemsolving abilities<li> <li>Resultsdriven with a track record of meeting and exceeding customer success targets<li> <ul><p><b><strong>Important Details<strong><b> <p><p><span>This is a fulltime position The ideal candidate will work out of our <span><span>Englewood Cliffs NJ<span><span> office a minimum of 3 days per week to maximize collaboration and interaction with the business Travel may be required<span><p> <p>Own is dedicated to creating an environment where employees thrive which is why base pay is only one part of the total compensation package that is provided to compensate and recognize employees for their work This role may also be eligible for unlimited PTO generous medical benefits a 401k savings plan with a 4 employer match discretionary bonusesincentives and stock options We also offer catered lunches in the office five days a week a full fitness center and free shuttle bus service to and from New York City<p> <p>Creating an environment where employees thrive also means making sure every employee feels accepted As we scale to help all types of companies protect precious data our team must reflect the diversity we serve Own is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day We strive to be one team and one culture that builds trust through transparency We do not discriminate based on race color religion sex sexual orientation gender identity age national origin protected veteran status or disability status<p> <p>Learn more at owndatacom<p> <p><span><strong>LIOnsite<strong><span><p>
Coverage Associate - Xtrackers Sales
Company: Deutsche Bank
Location: New York City, NY
Posted Apr 11, 2024
DWS Group is seeking a Coverage Specialist for the Xtrackers Sales team in New York. The role involves managing a select client base, providing secondary coverage for senior colleagues, prospecting for clients, preparing sales material, and collaborating with the global Xtrackers sales team. The ideal candidate should have at least 4 years of experience, be self-motivated, articulate, and have strong macroeconomic awareness and product/capital markets knowledge. DWS offers a competitive salary, matched 401K savings plan, generous paid time off, health and life insurance plans, and a hybrid working model. The company values diversity, equity, and creating an inclusive culture.
Systems Manager
Company: Consolidated Edison Company Of Ny
Location: New York City, NY
Posted Apr 11, 2024
The text describes a mission statement and core responsibilities for a Business Relationship Manager (BRM) role at Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET). The BRM serves as the primary point of contact between the IT organization and business stakeholders, ensuring IT services meet business priorities and needs. They facilitate a two-way flow of information, act as a catalyst for new IT demand, and provide oversight of IT services. The role involves developing strategic relationships, managing demand planning, and ensuring funding sources for IT work. The BRM also participates in project boards, steering committees, and governance groups, and requires a Bachelor's or Master's degree, relevant work experience, and leadership or managerial experience. Preferred skills include experience in business/IT consulting/management roles, a strong understanding of the utility business, and successful track record in working across multiple business segments.
Community Lending Coordinator
Company: Emigrant Bank
Location: New York City, NY
Posted Apr 10, 2024
Emigrant Mortgage Company is seeking a Community Lending Coordinator for their Queens and East NY territory. The role involves loan processing, relationship building with community agencies, and promoting the bank's products and services. The ideal candidate should have experience in mortgage loan software, secondary markets, and regulatory requirements. They should possess strong coordination, counseling, and communication skills, and be able to work independently and under deadlines. The position is full-time, exempt, and based in Jericho, NY with a pay range of $75,000—$85,000 USD.
Senior Account Executive, Social Impact
Company: Sunshine Sachs Morgan & Lylis
Location: New York City, NY
Posted Apr 11, 2024
Sunshine Sachs Morgan & Lylis is seeking a Senior Account Executive with experience in promoting social impact issues and non-profit organizations. The ideal candidate should have a passion for doing good, strong writing skills, and a growing list of media relationships. They should be a strategic thinker, organized, and willing to work evenings/weekends and travel when necessary. The company offers competitive benefits and a supportive work environment.
Solutions & Implementation Manager
Company: Payoneer
Location: New York City, NY
Posted Apr 11, 2024
Payoneer is seeking a Solutions & Implementation Manager with 7+ years of experience in technical support, solution architecture, and client onboarding. The role involves structuring and implementing technical solutions, conducting discovery sessions, and documenting solutions. The ideal candidate should have strong communication skills, strategic thinking, and experience with APIs, SaaS products, and technologies. Payoneer offers comprehensive benefits, a flexible work schedule, and a supportive office culture.
Director, Development
Company: Fairstead
Location: New York City, NY
Posted Apr 11, 2024
Fairstead is hiring a Director of Development for their affordable housing projects across the US. The role involves acquisition, rehabilitation, and development of projects, with a focus on Section 8 and LIHTC. The ideal candidate should have a background in real estate development, strong analytical skills, and excellent communication abilities. The compensation package includes a salary of $150,000 - $200,000, health benefits, PTO, and additional perks.
Tax Analyst (Remote, USA)
Company: KAYAK
Location: New York City, NY
Posted Apr 11, 2024
KAYAK, a leading travel search engine, is seeking a Tax Analyst to join its global finance operation. The role involves supporting daily tax operations, preparing income tax provisions, and working cross-functionally with various departments. The ideal candidate should have 2-3 years of work experience, a degree in Accounting, Finance, Economics, or a related field, and strong analytical and problem-solving skills. Benefits include generous paid vacation, health insurance, retirement plans, and more. The company values diversity and inclusion.
Director Sales, Agency Partnerships
Company: FORTUNE
Location: New York City, NY
Posted Apr 11, 2024
Fortune Media US is seeking a dynamic and results-driven Director of Sales, Agency Partnerships for a full-time position in New York. The role involves developing and executing strategies to establish and strengthen partnerships with agency holding companies, focusing on mutual growth and value creation. The ideal candidate should have a proven track record in sales, business development, or partnership management, preferably within the media or advertising industry. They should possess excellent communication, negotiation, and interpersonal skills, and be proficient in Microsoft Office Suite and CRM software. The compensation includes a base salary plus commission, targeting a total of $150,000.00 - $250,000.00.
Staff Software Engineer
Company: CLEAR
Location: New York City, NY
Posted Apr 11, 2024
CLEAR, a leader in digital and biometric identification, seeks an experienced Staff Software Engineer to build the next generation of products. The role involves designing, implementing, testing, and deploying applications, focusing on privacy, security, data modeling, and architecture. The ideal candidate will have 9+ years of software development experience, proficiency in cloud-based application development, and familiarity with AWS, Docker, Kubernetes, and collaboration tools. CLEAR offers a competitive salary range of $180,000 - $225,000, along with comprehensive benefits and a flexible work environment.
Senior Manager of Workplace Experience
Company: Own Company
Location: New York City, NY
Posted Apr 11, 2024
Own is a fast-growing organization that is looking for a Workplace Experience Leader to develop and lead their North America Workplace organization. The ideal candidate will have 7+ years of relevant workplace experience and be able to lead a team responsible for the end-to-end management of the workplace lifecycle.
Creative Internship, Summer 2024
Company: Edelman
Location: New York City, NY
Posted Apr 11, 2024
Edelman is offering a 10-week summer internship program for copywriter and art director interns, starting June 10 and ending August 16, 2024. The program provides real client projects, mentorship, and exposure to Edelman's award-winning Creative team. Interns will work onsite 3 days a week at the New York office, earning $20/hour for a full-time schedule. The role requires proficiency in design tools and excellent communication skills. Edelman is committed to diversity, equity, and inclusion.