Travel Jobs in East Lansing, MI
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Reflash Software Engineer
Company: APTIV
Location: Detroit, MI
Posted Oct 16, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law. Join the movement and together, let's change tomorrow. Some see technology. Everyday our diverse team comes together, drives innovation, pursues solutions, and meets challenges using their unique abilities, perspectives and talents, changing what tomorrow brings. Today there are more than 180,000 of us globally, located in 44 countries, and united by one mission. At Aptiv, we don't just see the world differently; we work to change reality. Some see differences. Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates Aptiv is an equal employment opportunity employer. We see a way to make connections. When you join our team, you'll get encouraged to think boldly, express your viewpoint and innovate as a matter of habit.
Director, Diversity, Equity and Inclusion
Company: Rock Central
Location: Detroit, MI
Posted Oct 14, 2023
Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group. As with everything in life, things change. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS. We're passionate about the work we do, and it shows. The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. In collaboration with leadership, you'll enhance the organization's competitive position and utilize relevant data as well as market trends to create a DEI strategy focused on the strategic pillars of talent, culture, marketplace, and community. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.
Experienced Tanks Designs Engineer
Company: Chevron
Location: East Bay
Posted Oct 13, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, medical condition, reproductive health decision-making, military or veteran status, political preference, marital status, citizenship, genetic information or other characteristics protected by applicable law. The selected candidate's compensation will be determined based on their skills, experience, and qualifications.Chevron offers competitive compensation and benefits programs which includes, but is not limited to, variable pay, health care coverage, retirement plan, protection coverage, time off and leave programs, training and development opportunities and a range of allowances connected to specific work situations. If you need assistance or an accommodation, please email us at [email protected]. There are world class cultural centers (San Francisco, Los Angeles), scenic beaches (Monterrey, Santa Cruz, Marin), world renown epicurean centers (San Francisco, Napa, Berkeley), more than a million acres of protected land (National Parks: Yosemite, Point Reyes; State Parks and Regional Parks) and hiking and skiing in California's Sierra Nevada mountains only a few hours away. Details are available at http://hr2.chevron.com/. Richmond is also in proximity of two international Airports, providing options for longer distant travel. Chevron participates in E-Verify in certain locations as required by law. Many folks living in the Bay Area remark on the natural beauty of the surrounding areas, temperate year-round weather, and fabulous weekend trips. Location: This position is located at Chevron's Richmond Refinery, in the San Francisco Bay Area. Regulatory Disclosure for US Positions: Chevron is an Equal Opportunity / Affirmative Action employer.
Senior Product Manager, Consumer Marketing
Company: Abbott
Location: East Bay
Posted Oct 09, 2023
Abbott is an Equal Opportunity Employer, committed to employee diversity. The SPM will generate consumer demand by executing strategies and plans to drive Awareness, Consideration, Trial, and Retention. What You'll Work On Transforming the Freestyle Libre Brand into a mega-brandDevelop and execute seamless, well-integrated marketing plans and tactics across Paid Search and DisplayManage multiple agencies seamlessly ensuring integration while inspiring agency teams to deliver outstanding Creative for DisplayServe as product expert and stay up to date on competitive activity and recommend appropriate strategies for mitigating the impact of competitionPartner with Legal, Medical, and Regulatory, to ensure development and approval of compliant and effective promotional tacticsIn-depth knowledge of digital advertising platforms like Google AnalyticsManage planning and execution of Paid Search including keyword research, cross functional keyword management, competitive benchmarking, Ad campaign development, tagging and web page coordination, ongoing performance analysis and optimization, testing, reporting, and budget trackingLead strategy, planning, and execution of Digital Display Media including creative rotations, media placements & partnerships, performance tracking & optimizations, testing, reporting, and budget management. JOB FAMILY: Product Management DIVISION: ADC Diabetes Care LOCATION: United States > Alameda : Plaza 6 Building ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 20 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. Able to easily create presentations with clear storylines and presents well.Self-motivated and Pro-active with a strong work ethic and an appreciation for a team-oriented, highly collaborative culture.Assertive, Emotionally Intelligent, Confident with high level of integrity and professionalismStrong problem-solving skills, Leadership skills, and Team orientationAgility to manage through ambiguity and changing conditionsKnowledge of applicable regulatory standards and requirements for medical devices or Rx products preferred. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf The base pay for this position is $118,100.00 - $236,100.00 In specific locations, the pay range may vary from the range posted. Use data to provide media insights and media recommendations [optional/already somewhere else]Drive direct response acquisition KPI's including CPA, CTR, conversion, and ROIDrive campaign optimization by testing new techniques, analyzing performance data, and shifting resources to top performing campaign elementsDemonstrated ability to synthesize, prioritize and drive results with a high sense of urgency and an ability to think creatively, strategically, and quickly and to learn and act quickly Major Responsibilities: Develop media strategies for the digital Display and Paid Search media channelsOversee development of creative campaigns and messaging within the Display media channelAnticipate and identify problems and develop solutions using creativity and innovationExperience managing 6+ figure budgets and campaigns across multiple digital advertising channels including Paid Search and DisplaySet & Own end-to-end channel strategy and innovation roadmaps in partnership with the Marketing Manager, Paid MediaDeep dive into the weekly performance, to understand trends and identify successes and opportunity as well as forecasting future channel performancesEvaluate, negotiate with, and select media publishers, vendors, and platforms that align with Consumer goalsManages continuous testing plan which delivers consistent channel growth and performance improvements against key metricsConsistently reviews web analytics, marketing mix and attribution modeling, and agency reporting platforms to identify trends and provide optimization Required Qualifications Bachelors Degree with at least 4-6 years related experience, with at least one year of experience in marketing or product management, or MBA with 1-3 years of related experience. Ability to work through barriers and Regulatory constraints is a must.Proven ability to identify/define business questions and issues and develop strategic, analytical and financial frameworks to conduct analysisKnowledge of all aspects of brand marketing to include positioning, branding, campaign development and channel mixStrong analytical skills to effectively utilize research and media performance data to shape strategies and tacticsMinimum of 6 years of digital media, marketing, or advertising experience that includes proven results in developing and optimizing's campaigns to meet business objectives1-3 years of Performance media experiences with programmatic buying, high volume retargeting and prospecting display campaignsExperience in Paid Search media with ability to articulate data and strategic rational to Sr leadership Apply Now * Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan.
Senior Executive Assistant
Company: Caribou Biosciences, Inc.
Location: East Bay
Posted Oct 06, 2023
This represents the present low and high end of the Company’s pay range for this position. Actual pay will vary based on various factors, including but not limited to location, skill, experience, and performance. Comprehensive compensation package, which includes stock options and an employee stock purchase program for all employeesGenerous paid vacation time, in addition to company-observed holidaysExcellent medical, dental, and vision insurance401(k) retirement savings plan, which includes matching employer contributionsTuition reimbursement programCaribou is an equal opportunity employer and does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical conditions, veteran status, sexual orientation, gender (including gender identity and gender expression), sex (which includes pregnancy, childbirth, and breastfeeding), genetic information, taking or requesting statutorily protected leave, or any other basis protected by law. This position requires a high level of professionalism, judgement, adaptability, and the capacity to work in a fast-paced, dynamic environment. In addition, Caribou prohibits the harassment of any individual on any of the bases listed above or any other characteristics protected under federal, state, or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information about Caribou, visit www.cariboubio.com and follow the company @CaribouBio. The position will report to the CEO and the CBO.Responsibilities:Provide executive support to the CEO and CBOWork closely with the CEO, CBO, executive leadership, and other teams to facilitate effective communication and collaborationManage the CEO's and CBO’s calendars, scheduling meetings and appointmentsPrioritize and optimize the CEO's daily schedule to ensure maximum efficiencyCoordinate all travel arrangements including flights, accommodations, and logisticsPrepare expense reports for the CEO and CBOInterface with the Board of Directors, including managing their travel arrangements as neededServe as a primary point of contact between the CEO and internal/external stakeholders, screening as appropriateHandle confidential and sensitive information with utmost discretionPrepare and edit reports, presentations, and other documents for the CEO and CBOConduct research and provide information to assist the CEO in making informed decisionsPrepare agendas and materials for meetings, such as board meetings, company meetings, and executive leadership team meetingsAttend meetings with the CEO, take notes, and follow up on action itemsProvide backup support for other administrative staff during periods of increased workload or time out of the officeServe as a host and a central resource for key visitorsPlan and organize company events, conferences, and special gatherings as directed by the CEOSeek creative and cost-effective solutions in daily activities and projectsManage projects and other duties as assignedQualifications:10+ years of proven experience in a similar role, preferably as an Executive Assistant to a high-level executive in small- to mid-sized companies including experience working with a Board of DirectorsExcellent organizational, time management, multitasking abilities, and project management skillsStrong written and verbal communication abilitiesSignificant attention to detailMastery of productivity tools and software (e.g., Microsoft Office Suite, Outlook, and Zoom)Ability to maintain a high level of confidentiality and professionalismStrong analytical and problem-solving skillsAdaptability and the ability to thrive in a fast-paced environmentExceptional interpersonal skills and the ability to build relationships at all levelsStrategic thinking and the capacity to anticipate the CEO's and CBO’s needsFlexibility to work outside regular business hours when necessaryAbility to prioritize tasks, meet deadlines, and be flexible with changing prioritiesAbility to work independently and take initiative with minimal supervisionAbility to apply sound judgment in managing the CEO’s and CBO’s schedulesDesirable:BA/BS degreeExperience in the life science industryExperience supporting a CEOExperience managing electronic recordsCaribou compensation and benefits include:Salary range: $130,000 to $150,000 per year. The ideal candidate will possess exceptional communication skills, the ability to handle sensitive information with discretion, and a proactive approach to managing the CEO's and CBO’s schedule and priorities. This role will be hybrid, with the expectation that the EA will be on-site in Berkeley as needed. Legal authorization to work in the United States is required. Members of the herd work from our headquarters in Berkeley, California, or remotely.Caribou is seeking a highly organized and experienced Senior Executive Assistant to support the Chief Executive Officer and the Chief Business Officer. We proudly assert that teams do their best work when their members are personally engaged, their ideas are taken seriously, and contributions are recognized.
Technical Project Manager - Autonomy Deployments
Company: May Mobility
Location: Ann Arbor, MI
Posted Oct 13, 2023
Check out our website!May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! Engineering, Computer Science or highly technical degree preferred, or equivalent work experienceA minimum of 2+ years of prior experience as a software, data, robotics engineer or other highly technical AI or robotics-driven areasA minimum of 7+ years of technical project management experience, project planning, status updating, and risk management. Detailed tracking and follow-up is a must. Consolidate input from autonomy, engineering, safety, legal, and business teams to produce and distribute project work plans; Requests for Procurement, Statements of Work, Program Plans, and Gantt charts. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. Work will include leading teams to deeply analyze and understand problems through data, clarifying fuzzy requirements and prioritizing competing technical tasks, assessing and aggressively mitigating risks, and detail-oriented status tracking. Technical project managers at May coordinate frequently and effectively across all company functions including autonomy, vehicle engineering, software, product, finance, and operations. This opportunity is a hybrid role, where office work is located at May Mobility HQ in Ann Arbor, Michigan. Ideally, this experience is at least partially in fast pace research and development software-based projects.Ability to clarify and document fuzzy requirements and challenges such that a software team can efficiently and effectively solve problems.An ability to clearly and concisely communicate technical concepts including root cause analysis, technical challenges, and their solutions, and results backed by data.An ability to communicate effectively with both technical and non-technical people and teams.Excellent understanding of software development life cycles, data infrastructure/pipeline, AI product development, integration processes, and test/validation complexity, emphasizing SDLCPast experience in autonomy systems idealUnderstanding of startup's fast cycle and vision to balance the long-term goalsPreferred Qualifications:Working-level knowledge of the autonomous vehicle industry10+ years of Project / Program management experienceStart-up experienceDon’t meet every single requirement? If you believe that you will need any type of accommodation, please let us know.Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes.
Senior Application Engineer- Autonomy/Sensors-REMOTE
Company: Ansys
Location: Detroit, MI
Posted Oct 16, 2023
Ansys is seeking an Application Engineer for the ADAS industry to support global business development of radar applications for Ansys AVxcelerate. The candidate will work with OEMs, mobility providers, and Tier 1 suppliers to deliver innovative validation software for autonomous vehicles. Key responsibilities include providing technical support, training classes, and professional services. The ideal candidate should have a BS or MS in software engineering, electrical engineering, or a related field, with a strong physics background and experience in ADAS sensor modeling, measurement, and operation. Fluent English and the ability to travel up to 25% are required. Ansys values diversity, inclusion, and offers competitive benefits and a prestigious work environment.
Cost Accounting Manager
Company: Esperion Therapeutics
Location: Ann Arbor, MI
Posted Oct 14, 2023
Preferred Location: Remote - US Essential Duties and Responsibilities* Responsible for the end-to-end accounting of the Company's inventory, including collaboration with the Technical Operations and Financial Planning and Analysis teams, and all financial controls associated with inventory, including sales of the Company's inventory to third-party collaborators Maintenance of Standard Cost System, including purchased supply costs, development, and analysis of labor and overhead rates, as well as variances to actuals. Assists the Finance team with day-to-day accounting and finance tasks such as month-end procedures, financial reporting, internal controls, and analyses. Position is full-time. This is likely to require annual travel to these locations *additional duties and responsibilities as assigned Qualifications (Education & Experience) Bachelor's Degree in Accounting, Finance or related areaStrong knowledge of GAAP and internal testing controls SOX 404 Minimum of 3 years of experience in Cost Accounting or inventory-related Public Accounting roleMinimum of 5 years of experience in an Accounting or Finance related roleAdvanced knowledge of spreadsheets (Excel) and accounting software (ERP)CPA or public accounting experience preferred but not requiredAbility to be proactive, self-motivated, and work in a fast-paced environmentMust be detail-orientated with strong organization and communication skills Remote Reconcile general ledger to perpetual inventory systemPerform annual/quarterly inventory valuationAssist with quarter-end reviews and year-end audits, including internal controls testing (SOX 404), particularly where it relates to the supply chain and inventory areas Responsible for month-end close activities such as the accounting for the commercial and R&D supply costs, as well as other account reconciliations and journal entries as assignedAssist with the development, design and implementation of new ERP system for fast growing company Collaboration with supply chain and auditors for completion of physical year-end inventory counts at contract manufacturers and contract 3PL and warehouse locations. Position reports to the Assistant Controller. Designs and develops procedures and policies for the cost accounting systems. Position Title: Cost Accounting Manager The Cost Accounting Manager manages the activities of the cost accounting function. Collaborates closely with internal supply chain team to appropriately account for and track the companies' activities at third-part storage locations and manufacturing locations that produce the Company's commercial product. The Company offers a competitive salary including a performance-based bonus program and stock-based compensation, a comprehensive benefits package including a 401(k) matching plan and health insurance, and paid time off and holidays.
Manager - INP
Company: Dürr
Location: Detroit, MI
Posted Oct 17, 2023
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, marital or veteran status, the presence of a medical condition or disability, height, weight, or any other protected status. Any resumes submitted from unapproved vendors will be considered unsolicited, and Durr will not be obligated to pay a referral fee. Outlook, Word, Excel, and PowerPoint)Must possess valid driver's licenseAbility to travel internationallyA thorough knowledge of Paint Circulation systems is preferred.Working knowledge of the following industries is beneficial:Industrial Processing Industrial CoatingsChemical Processing Plastics & Other PolymersMachinery & EquipmentTransportationHighway & Bridge Composites Appliances AG/Lawn & Garden Equipment Automotive Refinish Life SciencesMarine Metals, Minerals & GlassTextiles & Nonwovens Physical Demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit; and use hands and arms. Note to all Staffing Agencies: Durr has a team of dedicated Human Resources professionals who are responsible for all hiring needs. Specific vision abilities required by the job include close vision and distance vision. We maintain a drug-free work place and perform pre-employment drug and alcohol testing. Employee must occasionally lift and/or move up to 50 pounds. Our practice is to partner and work with our approved vendors on an as needed basis. Other market segments include, for example, the mechanical engineering, chemical and pharmaceutical industries and the woodworking industry. Location: Southfield Position Summary: The INP (Industrial Products) Manager is responsible for the rollout and organization of Durr's INP product line to the general industry.
Sales Support Specialist
Company: LG Electronics
Location: Detroit, MI
Posted Oct 17, 2023
LG Electronics, USA Inc., LG Mobile Research USA LLC, LG Electronics, Alabama, Inc.,LG Electronics Vehicle Components U.S.A., LLC, and Zenith Electronics LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the Company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Become a part of LG's innovative technologies, unique products, and cutting-edge designs that are an investment in the future A high-tech work environment with an exciting, collaborative and highly impactful role that will work closely with cross-functional teams An environment that enables colleagues to demonstrate their capabilities, focus on their work and create value At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill - and equal, merit-based opportunities across the board Flexible work environment for all employees providing the freedom to balance work and personal life Our objective is to provide our employees the tools necessary to live a balanced life, experience a rewarding work environment and contribute to our surrounding communities LG Electronics is honored by a variety of awards and recognition as one of the most sustainable and responsible organizations We have been selected as an "Industry Leader" in Leisure Equipment & Products and Consumer Electronics of the Dow Jones Sustainability Indices and we ranked on the Davos World Economic Forum's Global 100 Most Sustainable Corporations in the World Your Total Rewards Package will include: A comprehensive benefits package that includes leading medical, dental, vision and prescription benefits with no-cost employee premiums to you and your eligible dependents in 2023 - Remaining among less than 4% of companies in the country to offer no-cost employee premiums A competitive 401(k) Retirement Savings Plan and you're immediately vested in the company matching contributions Tuition Reimbursement effective Day 1 of Service Shutdown over the holidays and generous Paid Time Off Performance based Incentives Employee Product Discount on many of our Products To learn more about our business and company culture, connect with us on our LinkedIn Page: Vehicle Solutions LinkedIn . Responsibilities: Working across many internal and external departments, the main goal of this position is to ensure customer satisfaction while learning the different commercial aspects of a customer project. A leading provider of core components for global car manufacturers, VS Company is supporting the emerging trend of the vehicle industry. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. Commercial negotiation presentation preparation Understand quote breakdowns Update and maintain master price file for each product Setup new customers in LGE internal system Support coordination of engineering changes Business plan understanding and submission support Understand and report monthly variance to business plan to management Manage all prototype, pre-production and service requirements Resolve any overdue invoices Resolve any chargebacks that were not LGE responsibility Supplier portal management Supplier ratings monitoring and improvement plans (quality & delivery) Packaging Understanding and Proposal Submission Capacity Study understanding and submission Tooling management Qualifications: Bachelor's Degree 1 years of related experience Travel up to 25% Preferred: Automotive experience What is in it for you? Driving better future mobility VS (Vehicle component Solutions) Company (https://www.lg.com/global/mobility) of LG Electronics focuses on commercializing environmentally responsible automotive components and core solutions based on LG's proprietary technologies. Put simply, we offer the latest innovations to make "Life Good" - from home appliances, consumer electronics and B2B solutions to innovations in digital signage, air conditioning, solar and vehicle components. LI-hybrid
Ignition Automation Engineer
Company: Sandalwood Engineering & Ergonomics
Location: Detroit, MI
Posted Oct 10, 2023
Education Required: B.S. Two years of Python/Jython development experience. Two years of Javascript and\or Java experience preferred. Willingness to travel as required (up to 20%). User training as required. Three years of IIoT project experience in manufacturing environments. Requirements Two years of practical Ignition experience including custom development and integration services. Information Systems, Electrical Engineering, Computer Science or equivalent work experience in the requested field Benefits Health Care Plan (Medical, Dental & Vision) HSA and FSA Accounts Retirement Plan (401k) 50% Company Match of the First 6% of Employee Contribution Short Term & Long Term Disability Premiums 100% Company Paid Employee and Dependent Life Insurance and AD&D Premiums 100% Company Paid Paid Time Off (2-5 weeks) Company Paid Holidays Training & Development (Tuition Reimbursement and Certifications) Additional Voluntary Benefits Sandalwood is an Equal Opportunity Employer and participates with e-verify Ability to establish priorities, work both independently and in team settings. Successful candidates will have the following attributes: Experience in manufacturing production processes, and protocols.
Print Specialist
Company: Ricoh USA, Inc.
Location: Detroit, MI
Posted Oct 13, 2023
Serviceable device types include printers and multi-functional devices as well as other assets supported as part of RICOH's Service Advantage program (thermal print, lockers, robots, etc.) Capable of device set-up and installation, preventative maintenance, and routine service of assigned RICOH and 3rd party manufacturer devices. POSITION PROFILE The Field Representative I, Services Onsite Technician is responsible for the daily support, service, repair and availability of RICOH managed devices within a specified geographic area. Documents all service calls and requests using RICOH OFSC and customer provided (when applicable) systems. JOB DUTIES AND RESPONSIBILITIES Responsible for the daily monitoring of device service and supply alerts, responding to and resolving service requests so device availability meets service level agreementsPerforms a full range of servicing and repair service procedures including troubleshooting, diagnostics, installation, component replacement, device hot swap, removal, and retrofits on assigned equipmentUtilizes remote support resources to resolve service issues and minimize dispatchEscalates issues to Level 2 and technician resource support as necessaryPerforms basic and advanced installations, sets up IP addresses, downloads printer drivers and provides customer training on supported devicesDocuments all service call and request activity using OFSC and other applications when applicableReplenishes and replaces consumables and supplies for devices at assigned locationsResponsible for the accurate management and maintenance of their parts, supply, and asset inventoriesMonitor and return unused and excess RICOH owned supplies as PAR levels dictateAdheres to IMACD process, supporting functional tasks and communicating statuses in a timely mannerDemonstrates technical expertise and good customer relation skillsAchieves expected productivity levels associated with assigned workload and level of experienceProactively communicates to the customer the status of problem resolutionProvides regular updates including fleet status and performance to the Service Delivery fleet manager(s)Adherence to all RICOH and Customer safety and security measuresPerform meter read or meter captures at appropriate intervals for accurate billingMay travel between customer's buildings and locations within a specified geographic areaManages device inventory and spares by assuring all records and required mapping is up-to-dateCompletes technical training on new equipment as assignedSupports equipment trainingSupports inventory and implementation effortsCompletes all required administrative tasks in an accurate and timely mannerExhibits a professional appearance and positive demeanorPerforms other duties as assigned Job Description Continued QUALIFICATIONS (Education, Experience, and Certifications) Typically requires:High School Diploma (or equivalent) with additional education preferredRequires a valid state driver's license and minimum level of auto insurance coverage per company policy for position entails extensive use of personal car while on company business.Completed classes and experience involving computers, electronics, mechanics, etc. is desired.IT Help Desk Support experience (application - hardware support) preferred Ricoh USA Benefits Click Here to view Ricoh USA Benefits Works to ensure that the service level agreements between the customer and RICOH are achieved. Invest in yourself At Ricoh, you can: Choose from a broad selection of medical, dental, life, and disability insurance options.Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.Augment your education with team member tuition assistance programs.Enjoy paid vacation time and paid holidays annually.Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development. Responds to service requests and device alerts as well as technical support and training with a focus toward customer service. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.