Jobs at Aisera

Positions 12,803

Aisera is a leading AI‑powered customer service platform headquartered in Austin, Texas. The company builds automated virtual assistants that integrate with IT service management (ITSM) and help‑desk tools, enabling enterprises to deliver instant, context‑aware support at scale.

Aisera hires across a spectrum of technical and business functions. Software engineers work on natural language processing, cloud infrastructure, and API integrations. Data scientists and AI researchers develop reinforcement‑learning models that power the assistant’s decision logic. Product managers, sales engineers, and marketing strategists collaborate to shape product roadmaps and drive adoption in Fortune 500 accounts. Candidates can expect an agile work environment, continuous learning opportunities, and competitive equity packages.

Listing Aisera jobs on Job Transparency gives you a clear view of base salaries, bonus potential, and employee sentiment scores. This data allows you to benchmark offers against market averages and assess cultural fit before submitting an application.

Distribution Channel Director

Company: Aisera

Location: Peninsula

Posted Dec 21, 2022

Aisera is a top-tier startup that offers AI-driven service experience solutions for IT, Sales, and customer service. They are seeking a Distribution Channel Director to manage and grow key distribution partners.

Escalation Manager

Company: Aisera

Location: Peninsula

Posted Nov 15, 2022

This job description outlines a highly visible and growth-oriented role as an Escalation Manager at Aisera. The role involves working closely with various teams to handle customer escalations, define best practices for resolution, and serve as a central resource for internal and external stakeholders. The ideal candidate should have a bachelor's degree in a technical field, 3-5 years of consulting experience, and knowledge of SSO, REST APIs, AWS, and software integrations.

Senior Manager FP&A, Finance

Company: Aisera

Location: Peninsula

Posted Nov 14, 2022

Aisera is a top-tier startup that offers AI-driven service experience solutions, automating operations and support for IT, Sales, and customer service. The company has received numerous recognitions and is looking for a new team member to facilitate its rapid growth.

Mid-Market Account Executive - New York

Company: Aisera

Location: Brooklyn NY

Posted Nov 18, 2022

Aisera is a company that helps businesses and customers with AI Service Management, providing a personalized and proactive experience for users. The company has a seasoned founding team and offers a range of benefits to its employees.

Senior Manager, Accounting

Company: Aisera

Location: Peninsula

Posted Nov 14, 2022

Aisera is a top-tier, VC-funded startup offering an AI-driven service experience solution for IT, Sales, and customer service. They have secured significant funding and have received numerous recognitions. The company has a small but passionate team of 200+ based in the Bay Area, with a focus on empathy for customers and employees. The role involves managing sales and use tax compliance, accounting, and reporting, as well as software tool implementation and maintenance.

Mid-Market Account Executive - Seattle

Company: Aisera

Location: Remote

Posted Jan 01, 2023

Aisera is a company that helps businesses and customers by offering a consumer-like user experience for support and operations. They have built the world's first AI Service Management solution for various industries. The company is looking for sales representatives to educate customers on the value of Aisera and manage multiple customers simultaneously.

Sales Development Representative - Remote

Company: Aisera

Location: Remote

Posted Nov 16, 2022

Aisera is a company that helps businesses and customers by offering a consumer-like user experience for support and operations. They are looking for an SDR to work closely with prospect companies and help them understand the value of their solution.

Senior Technical Project Manager , East Coast or Central USA

Company: Aisera

Location: Peninsula

Posted Dec 19, 2022

Aisera is a company that helps businesses and customers by offering a consumer-like user experience for support and operations. They are building a world-class Customer Success team and are looking for a Technical Project Manager to partner with internal teams and help customers achieve their desired business outcomes.

Enterprise Account Executive - Los Angeles

Company: Aisera

Location: Remote

Posted Nov 20, 2022

Aisera is a company that helps businesses and customers with support and operations by offering a consumer-like user experience. They have built a solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. The company is looking for sales representatives to qualify new sales opportunities, prospect cold leads, and close sales.

Paid Acquisition Marketing Manager

Company: Aisera

Location: Remote

Posted Nov 14, 2022

The text is about Aisera, a company offering an AI & Automation platform that is growing rapidly and is favored by top investors and enterprises. They are looking for a Paid Acquisition Marketing Manager to drive customer and ROI growth. The role involves strategy, best practices, and optimization of paid search marketing efforts.

Senior Product Manager - AIOps

Company: Aisera

Location: Peninsula

Posted Nov 12, 2022

Aisera is a company that provides AI Service Management (AISM) solutions for various industries. They have a team of 200+ people and have built the world's first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. The company is looking for a Product Manager to join their team.

Senior Product Manager - Workflows

Company: Aisera

Location: Peninsula

Posted Nov 12, 2022

Aisera is a company that provides AI Service Management (AISM) solutions for various industries. They have a team of 200+ people and have built the world's first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. The company is looking for a Product Manager to join their team.

Frequently Asked Questions

What’s it like to work at Aisera?
Employees describe Aisera as fast‑paced yet collaborative, with a strong focus on AI ethics and user privacy. The company offers flexible remote options, quarterly hackathons, and a comprehensive benefits package that includes health, dental, vision, and a 401(k) match.
What types of positions are available at Aisera?
Aisera’s open roles span software engineering, data science, AI research, product management, sales engineering, marketing, customer success, and operations. Positions are located in Austin, remote U.S. locations, and select international hubs.
How can I stand out as an applicant for Aisera?
Tailor your resume to highlight experience with NLP, cloud platforms (AWS, Azure, GCP), and AI model deployment. Showcase measurable impact, such as reducing ticket resolution time by a percentage or improving model accuracy. Include a portfolio or demo of relevant projects and prepare to discuss your approach to ethical AI design during interviews.

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