Jobs at Aisera
12,803 open positions
Director of Customer Success
Company: Aisera
Location: Peninsula
Posted Dec 15, 2023
Excellent communication, interpersonal, and negotiation skills. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. Proficiency in CRM and customer success software. Develop and distribute relevant resources, updates, and newsletters to customers. Problem-solving and conflict resolution skills. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. Basic Qualifications: 8+ years of proven experience in customer success, account management, or a related role. Role: For this role, our current base pay ranges is: BASE SALARY: $175,000-$225,000 This role may also be eligible for benefits, bonuses, and equity. Strong leadership and team management skills. Customer Advocacy: Promote customer advocacy and references through case studies, testimonials, and referrals.
Software Engineering Technical Lead, UI
Company: Aisera
Location: Peninsula
Posted Nov 10, 2023
Aisera, a leading provider of AI Copilot solutions, is seeking a Technical Lead (UI) with extensive experience in CSS, HTML, and JavaScript. The role involves driving UI projects, developing high-quality software solutions, and collaborating with cross-functional teams. The ideal candidate should have a strong background in software development, system architecture, and performance optimization. The position offers a competitive base salary ranging from $150,000 to $210,000, along with potential benefits, bonuses, and equity.
Sales Engineer - NY
Company: Aisera
Location: New York City, NY
Posted Dec 07, 2023
Ability to understand customer challenges, pains and opportunities, and articulate Aisera's value accordingly. Bachelor’s or higher degree in computer science, engineering, or related technical field Hands-on experience with java, javascript, python, or other scripting/programming languages Experience with IT, IT Automation, and Technical Support systems is a big plus Familiarity with AI/ML and related technologies This is a small, but very important team. Sales Acumen: Required to be an active partner to AEs in the sales process. You’ll be expected to be resourceful, a selfless team player, and regularly go above and beyond your “day job”. The Role: At Aisera, we’re building a world-class Sales Engineering team, where each individual loves to move fast, be challenged, and win. What You'll Do: Active participant in the sales process, with an emphasis on technical discovery diligence Own the technical product overview and objection handling aspects Build and deliver compelling demos to showcase the art of the possible Define, build, and execute Proof of Concepts Troubleshoot issues and/or escalate to necessary teams during demo prep and POCs Lead coordination of additional Aisera technical resources to help secure the deal Participate in necessary onboarding activities: work closely with CSMs, CSEs, SAs for onboarding, education, workshops, escalation management and other activities to ensure successful customer launch Own collecting and driving product feedback What You'll Need: 5+ years of experience as a Sales Engineer or Solutions Architect working with enterprise software solutions. Team Player: Required to collaborate closely with all necessary stakeholders - both internal and external - to help drive successful close of deals and to help launch customers into production successfully. This role sits squarely between Sales and Engineering. Outstanding Presentation and Communication Skills: Must be able to present to various persona and levels within our prospect and customer organizations.
Large Enterprise Account Executive - France
Company: Aisera
Location: Remote
Posted Nov 17, 2023
Strong communications and interpersonal skills; ability to be personable yet persistent. The Team: Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. Experience selling CRM SaaS a plus 3-10yrs of experience in Enterprise Account management and sales Aisera Benefits Medical, dental, and vision benefits Holidays and flexible PTO Paid family leave 401(k) plan Stock Options Employment Assistance Program Our team members operate with a high degree of empathy for our customers and each other. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. What you'll do: Qualify new sales opportunities through inbound lead follow-up for enterprises with revenues greater than $2B Prospect cold leads to generate interest and new contacts to fill your funnel Research accounts, identify key players and build relationships Demonstrate our innovative AI Service Management solution and align value to customers pain points Close sales with a $1.5M quota Maintain and expand your list of assigned prospects What You’ll Need: Proven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goals Competitive team player who wants to be the MVP and help the entire team succeed An Avid learner of Technology who can learn the basics quickly and apply them to business situations Proven ability to build positive relationships and influence. Our seasoned founding team has led companies through several prior successful startups and acquisitions. Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry. Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.
Software Engineer, UI
Company: Aisera
Location: Peninsula
Posted Nov 10, 2023
Aisera, a leading provider of AI Copilot solutions, is seeking a Senior Software Engineer with CSS, HTML, and JavaScript experience. The ideal candidate will develop high-quality UI software in a cloud-native environment, collaborate with cross-functional teams, and participate in code reviews. The role offers unbound growth opportunities and is based in Palo Alto, CA. Basic qualifications include 5+ years of hands-on experience in software development using HTML5, CSS3, and JavaScript, proficiency with CSS preprocessors, and experience with React, Webpack, and Node.js.
Sales Engineer- EMEA
Company: Aisera
Location: Remote
Posted Nov 17, 2023
Role: For this role, our current base pay ranges is: BASE SALARY: $115,000-$150,000 This role may also be eligible for benefits, bonuses, and equity. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. Ability to understand customer challenges, pains and opportunities, and articulate Aisera's value accordingly. Bachelor’s or higher degree in computer science, engineering, or related technical field Hands-on experience with java, javascript, python, or other scripting/programming languages Experience with IT, IT Automation, and Technical Support systems is a big plus Familiarity with AI/ML and related technologies Compensation: At Aisera, we strive to design equitable and explainable compensation programs. This is a small, but very important team. Sales Acumen: Required to be an active partner to AEs in the sales process. You’ll be expected to be resourceful, a selfless team player, and regularly go above and beyond your “day job”. The Role: At Aisera, we’re building a world-class Sales Engineering team, where each individual loves to move fast, be challenged, and win. What You'll Do: Active participant in the sales process, with an emphasis on technical discovery diligence Own the technical product overview and objection handling aspects Build and deliver compelling demos to showcase the art of the possible Define, build, and execute Proof of Concepts Troubleshoot issues and/or escalate to necessary teams during demo prep and POCs Lead coordination of additional Aisera technical resources to help secure the deal Participate in necessary onboarding activities: work closely with CSMs, CSEs, SAs for onboarding, education, workshops, escalation management and other activities to ensure successful customer launch Own collecting and driving product feedback What You'll Need: 5+ years of experience as a Sales Engineer or Solutions Architect working with enterprise software solutions. Team Player: Required to collaborate closely with all necessary stakeholders - both internal and external - to help drive successful close of deals and to help launch customers into production successfully.
Software Engineer, UI
Company: Aisera
Location: Peninsula
Posted Nov 10, 2023
Aisera, a leading provider of AI Copilot solutions, is seeking a Senior Software Engineer with CSS, HTML, and JavaScript experience. The ideal candidate will develop high-quality UI software in a cloud-native environment, collaborate with cross-functional teams, and participate in code reviews. The role offers unbound growth opportunities and is based in Palo Alto, CA. The compensation range is $125,000-$175,000. Aisera has received numerous recognitions for its innovative work and diverse team.
Manager, Quality Engineering
Company: Aisera
Location: Peninsula
Posted Nov 11, 2023
Aisera, a top-tier VC-funded startup, is seeking a Quality Engineering Manager with 7+ years of experience in planning, designing, and executing tests for enterprise cloud-based services. The role involves becoming an expert in Aisera's AI suite, defining test strategies, and leading a team to ensure high-quality product releases. The company offers a dynamic work environment and numerous recognitions, including Forbes AI50 and Gartner Cool Vendor.
Product Marketing Manager
Company: Aisera
Location: Remote
Posted Nov 16, 2023
data sheets, white papers, videos, case studies, solution briefs, product pitch decks, etc.). We offer a competitive salary, benefits package, and a fun and dynamic work environment. playbooks, competitive battle cards, ring-the-bell sales win alerts, product newsletters, use case presentations and demo scripts), conduct product and sales enablement training, and contribute to sales support that helps enable the Sales team to qualify or close opportunities. If you're a motivated, experienced professional with a passion for product marketing, we want to hear from you. The Product Marketing Manager will be part of the marketing team and will work closely with executives, sales, product management, development, and customer success. The role involves understanding customers, target markets, and competitors, and working closely with cross-functional teams such as sales, product management, and customer success. The ideal candidate must be passionate, experienced, motivated, and comfortable with autonomy and multitasking. What You’ll Do: Work closely with product management, corporate marketing, customer success, and sales to gather information about and understand the marketing needs for your products Create messaging, positioning, content (e.g. What You’ll Need: Solid understanding of technology and business backed by a Bachelor’s or MBA degree At least 5-8 years of medium to large B2B enterprise SaaS product marketing with some or all of that in IT Service Management, Customer Service Experience, and IT Operations Strong communication, product messaging, writing and presentation creation skills Self-starter with high levels of initiative, accountability, and team leadership with prior technology startup experience and/or references that can vouch for this Ability to manage multiple projects, set priorities, and meet deadlines with a sense of urgency Knowledge of the sales process; preferably with solution-selling approaches Public speaking skills and knowledge of AI/ML are a major plus At Aisera, we are passionate about our customers and our team. Lead cross-functional GTM team to ensure successful product launches.
Large Enterprise Account Executive - New York
Company: Aisera
Location: New York City, NY
Posted Dec 07, 2023
We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. Role: For this role, our current base pay ranges is: BASE SALARY: $150,000 This role may also be eligible for benefits, bonuses, and equity. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. Experience selling CRM SaaS a plus 3-10yrs of experience in Enterprise Account management and sales Aisera Benefits Medical, dental, and vision benefits Holidays and flexible PTO Paid family leave 401(k) plan Stock Options Employment Assistance Program Compensation: At Aisera, we strive to design equitable and explainable compensation programs. Strong communications and interpersonal skills; ability to be personable yet persistent. The Team: Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. Our team members operate with a high degree of empathy for our customers and each other. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. What you'll do: Qualify new sales opportunities through inbound lead follow-up for enterprises with revenues greater than $2B Prospect cold leads to generate interest and new contacts to fill your funnel Research accounts, identify key players and build relationships Demonstrate our innovative AI Service Management solution and align value to customers pain points Close sales with a $1.5M quota Maintain and expand your list of assigned prospects What You’ll Need: Proven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goals Competitive team player who wants to be the MVP and help the entire team succeed An Avid learner of Technology who can learn the basics quickly and apply them to business situations Proven ability to build positive relationships and influence.
National Account Manager, Partnerships
Company: Aisera
Location: Peninsula
Posted Nov 10, 2023
Aisera, a leading provider of AI Copilot solutions, is seeking a National Partner Manager to develop and nurture strategic partnerships with CDW and other partners. The role involves building and managing relationships, collaborating on joint business plans, and driving revenue growth. The ideal candidate should have 8-15 years of SaaS sales experience, a strong understanding of CDW's business model, and proven experience in partner development. The position offers a dynamic work environment with a high degree of responsibility and ownership.
Technical Lead, UI
Company: Aisera
Location: Peninsula
Posted Nov 10, 2023
Aisera, a leading provider of AI Copilot solutions, is seeking a Technical Lead (UI) with extensive experience in CSS, HTML, and JavaScript. The role involves driving UI projects, developing high-quality software solutions, and collaborating with cross-functional teams. The ideal candidate should have a strong background in software development, system architecture, and performance optimization. Aisera, recognized by numerous awards, offers a dynamic work environment with unbound growth opportunities.