Jobs at Bonterra
455 open positions
Compensation Analyst
Company: Bonterra
Location: Remote
Posted Dec 15, 2023
Opportunities to learn, develop, network, and connect We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law. Required Knowledge, Skills, and Abilities:Experience with Workday required. Demonstrated customer-orientation, including ability to identify and target pain points for the business. Provide support for Total Rewards Leadership team including, but not limited to scheduling meetings, project planning and tracking. Up to 15 paid company holidays including some commemorating social justice events and self-care Paid volunteer time Resources for savings and investments Paid parental leave Paid sick leave Health, vision, dental, and life insurance with additional access to health and wellness programs. Proficiency in MS Office applications with emphasis on Microsoft Excel (VLOOKUPS, IF Statements, Pivot Tables and modeling). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.US Base Salary Range: $74,600-$134,200Our Culture:Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. Experience managing company equity programs is a plus. Support in developing training materials for HRBPs, HR Services, and the business when deploying new Total Rewards programs. Ability to lead a work team and communicate program goals clearly.
Senior Business Data Analyst- Customer Support
Company: Bonterra
Location: Austin, TX
Posted Mar 06, 2024
<p>Bonterra exists to propel every doer of good to their peak impact We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2 to 3 by 2033 We know that this goal is lofty but we are confident that the right technology and expertise will strengthen trust in the sector allowing the social good industry to accelerate growth and reach peak impact Bonterras differentiated endtoend solutions collectively support a unique network of over 20000 customers including over 16000 nonprofit organizations and over 50 percent of Fortune 100 companies Learn more at bonterratechcom<br ><b>Summary<b><br >Bonterra is building a data platform to serve as the single source of truth for all data and reporting needs of its crossfunctional business teams The ideal candidate for this role will be someone with a passion for working with<b> Customer ServiceSupport<b> teams and data in a SaaS environment We are looking for someone who will improve and deploy our servicessupport reporting processes and working crossfunctionally with business and technical teams to understand and execute on data and insights needs for these functions<br ><b>What Youll Do<b><br ><p><ul><li>Business Process Documentation for key customer support systems integrations data flows amp models business rules amp transformations<li> <li>Document ongoing functional and technical data requirements for these business teams and developing datasets to meet those requirements<li> <li>Develop and maintain data dictionary and metric definitions for all customer support datasets metrics and KPIs and review them regularly for changes and updates<li> <li>Design Quicksight dashboards for insights and reporting when necessary<li> <li>Conduct data enablement sessions for these business teams by communicating new datasets metrics KPIs and processes<li> <ul><p><br ><b>Requirements<b><br ><p><ul><li>35 years minimum holding a role in operations working with customer support data<li> <li>Experience with data visualization tools Quicksight preferred<li> <li>A proven history of building data platforms and insights solutions for customer support teams within a SaaS organization<li> <li>Passionate about and focused on customer outcomes with the ability to translate business needs into functional and technical data requirements for the data engineering team<li> <li>Proficient in leveraging SaaS product and support data to develop actionable insights and storytelling to drive business impact<li> <ul><p><br ><b>Compensation<b><br >The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training<br >Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work and in addition to benefits this role may be eligible for discretionary bonusesincentives and equity<br >US base salary range $98600 $118000<br >Please note that the compensation range specified in this job posting is applicable to candidates based in the United States For international applicants actual salary offers may vary based on the local market compensation standards and will be determined in accordance with regional considerations including but not limited to applicable laws cost of living and industry norms<br ><b>Our Culture<b><br >Our team is made up of industry experts and advocates who are 100 committed to supporting the doers of social good We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community<br >Our comprehensive and competitive benefits include<br ><p><ul><li>Generous Flexible Time Off FTO Policy<li> <li>Equity for ALL regular fulltime employees from individual contributors to management share in our success<li> <li>Up to 15 paid company holidays including some commemorating social justice events and selfcare<li> <li>Paid volunteer time<li> <li>Resources for savings and investments<li> <li>Paid parental leave<li> <li>Paid sick leave<li> <li>Health vision dental and life insurance with additional access to health and wellness programs<li> <li>Opportunities to learn develop network and connect<li> <ul><p><br >We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race color religion sex pregnancy including childbirth lactation and related medical conditions national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information including characteristics and testing military and veteran status diversity of thought and any other characteristic protected by applicable law<p>
Enterprise Customer Success Manager
Company: Bonterra
Location: Remote
Posted Dec 15, 2023
Opportunities to learn, develop, network, and connect We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law. Up to 15 paid company holidays including some commemorating social justice events and self-care Paid volunteer time Resources for savings and investments Paid parental leave Paid sick leave Health, vision, dental, and life insurance with additional access to health and wellness programs. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.US Salary Range: $100,000 - $204,000.Our Culture:Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. This position will monitor the ongoing health and satisfaction of your book of clients and establish a cadence for client interactions that ensure each client is fully optimized on their existing deployed solutions and successfully renewals.What You'll DoManage ongoing client relationships as a product and best practice expert for our top clients to effectively drive high client retention, loyalty and satisfaction Monitor client health and engagement using internal dashboards and regular health checks to proactively identify at-risk clients and establish retention and success plans moving forward Engage with client stakeholders to identify, define, track and measure the overall impact of our software to the organization Keep abreast of industry changes impacting top clients Provide visibility, internal awareness and advocacy regarding client health, drivers of attrition, and needs cross-departmentally Identify opportunities to better retain clients based on client size, length of service, and other factors Collaborate with the sales organization to map complex organizations and ensure a successful client lifecycle with opportunities for renewal, cross-sell and upsell Develop, prepare, and nurture clients for advocacy and referenceability Continuously improve internal processes, technologies, and workflow to enrich client experience, maximize efficiency of internal teams, and drive results RequirementsDemonstrated ability to thrive in a dynamic, fast-paced environment Exceptional ability to engage and communicate with clients, actively listen for feedback, and lead challenging conversations with clients toward positive outcomes Excellent organizational skills and a passion for process and business systems, as well as process improvement ideation Proven ability to collaborate and build strong relationships with mid- and senior level executives across functions within the client Exceptional communication and interpersonal skills for internal and external relationship building Able to travel for client onsite visits or events as required Experience with SFDC, Gainsight, or equivalent CRM systems CompensationThe range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Learn more at bonterratech.com.The Enterprise Client Success Manager will own the ongoing client experience, with a focus on ensuring the deep and successful adoption of our suite of SaaS products for our Corporate clients, and driving long-term value aligned with our clients' mission-focused outcomes. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.Our comprehensive and competitive benefits include:Generous Flexible Time Off (FTO) Policy Equity for ALL regular, full-time employees from individual contributors to management - share in our success! We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. Bonterra exists to propel every doer of good to their peak impact.
Senior Director, Partnerships - AWS
Company: Bonterra
Location: Austin, TX
Posted Dec 13, 2023
Bonterra is a company dedicated to maximizing the impact of social good organizations. They aim to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. Bonterra's unique solutions support over 20,000 customers, including nonprofits and Fortune 100 companies. They are seeking a Senior Director of Partnerships with a focus on AWS to develop and manage strategic partnerships, drive business growth, and collaborate with AWS for co-marketing and co-selling. The role requires extensive knowledge of the AWS ecosystem, strong relationship management, and strategic planning skills. The company offers a competitive compensation package and a positive work culture with comprehensive benefits.
EA-Client Support Specialist I
Company: Bonterra
Location: Remote
Posted Mar 15, 2024
<p>Bonterra exists to propel every doer of good to their peak impact We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2 to 3 by 2033 We know that this goal is lofty but we are confident that the right technology and expertise will strengthen trust in the sector allowing the social good industry to accelerate growth and reach peak impact Bonterras differentiated endtoend solutions collectively support a unique network of over 20000 customers including over 16000 nonprofit organizations and over 50 percent of Fortune 100 companies Learn more at bonterratechcom<br ><b>What youre good at<b><br ><p><ul><li>You are passionate about progressive causes are good with technology and are willing to work with lots of different organizations that need our help<li> <li>You have at least two years experience working with compliance fundraising andor email tools for political campaigns unions or nonprofits<li> <li>You have used Bonterras Fundraising amp Engagement tools NGP8 VAN or VoteBuilder or their competitors as part of your daytoday responsibilities either administering other users or playing a leadership role in a campaign or organization<li> <li>You have excellent oral and written communication skills and strong critical thinking logical problemsolving ability and a willingness to learn<li> <li>You have a professional phone manner and undying patience and proven ability to selfmotivate and demonstrated work ethic<li> <li>Youre detailoriented great at following up and dont let things slip through the cracks<li> <ul><p><br ><b>Bonus Points<b><br ><p><ul><li>Previous experience teaching or training including activities such as mentoring tutoring andor software support<li> <li>Experience in customer relations or an equivalent field though not required is valued<li> <li>Experience in HTMLCSS or SQL<li> <ul><p><br >This position is part of a bargaining unit represented by CWA Local 1400 2336 or 13000<br ><b>Compensation<b><br >The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training<br >Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work and in addition to benefits this role may be eligible for discretionary bonusesincentives and equity<br >US base salary range $53000 $61000<br >Please note that the compensation range specified in this job posting is applicable to candidates based in the United States For international applicants actual salary offers may vary based on the local market compensation standards and will be determined in accordance with regional considerations including but not limited to applicable laws cost of living and industry norms<br ><b>Our Culture<b><br >Our team is made up of industry experts and advocates who are 100 committed to supporting the doers of social good We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community<br >Our comprehensive and competitive benefits include<br ><p><ul><li>Generous Flexible Time Off FTO Policy<li> <li>Equity for ALL regular fulltime employees from individual contributors to management share in our success<li> <li>Up to 15 paid company holidays including some commemorating social justice events and selfcare<li> <li>Paid volunteer time<li> <li>Resources for savings and investments<li> <li>Paid parental leave<li> <li>Paid sick leave<li> <li>Health vision dental and life insurance with additional access to health and wellness programs<li> <li>Opportunities to learn develop network and connect<li> <ul><p><br >We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race color religion sex pregnancy including childbirth lactation and related medical conditions national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information including characteristics and testing military and veteran status diversity of thought and any other characteristic protected by applicable law<p>
Senior Business Data Analyst- Professional Services
Company: Bonterra
Location: Austin, TX
Posted Mar 12, 2024
<p>Bonterra exists to propel every doer of good to their peak impact We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2 to 3 by 2033 We know that this goal is lofty but we are confident that the right technology and expertise will strengthen trust in the sector allowing the social good industry to accelerate growth and reach peak impact Bonterras differentiated endtoend solutions collectively support a unique network of over 20000 customers including over 16000 nonprofit organizations and over 50 percent of Fortune 100 companies Learn more at bonterratechcom<br ><b>Summary<b><br >Bonterra is building a data platform to serve as the single source of truth for all data and reporting needs of its crossfunctional business teams The ideal candidate for this role will be someone with a passion for working with Professional Services teams and data in a SaaS environment We are looking for someone who will improve and deploy our Professional Services reporting processes and working crossfunctionally with business and technical teams to understand and execute on data and insights needs for these functions <br ><b>What Youll Do<b><br ><p><ul><li>Business Process Documentation for key Professional Services systems integrations data flows amp models business rules amp transformations<li> <li>Document ongoing functional and technical data requirements for these business teams and develop datasets to meet those requirements<li> <li>Develop and maintain data dictionary and metric definitions for all Professional Services datasets metrics and KPIs and review them regularly for changes and updates<li> <li>Design Quicksight dashboards for insights and reporting<li> <li>Conduct data enablement sessions for these business teams by communicating new datasets metrics KPIs and processes<li> <li>Produce and deliver presentations to communicate metrics insights and recommendations related to Professional Services<li> <ul><p><br ><b>Requirements<b><br ><p><ul><li>35 years minimum holding a role in operations working with Professional Services data<li> <li>Experience with data visualization tools Quicksight preferred<li> <li>A proven history of building data platforms and insights solutions for Professional Services teams within a SaaS organization<li> <li>Passionate about and focused on customer outcomes with the ability to translate business needs into functional and technical data requirements<li> <li>Proficient in leveraging SaaS product and Professional Services data to develop actionable insights and storytelling to drive business impact<li> <ul><p><br ><b>Compensation<b><br >The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training<br >Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work and in addition to benefits this role may be eligible for discretionary bonusesincentives and equity<br >US base salary range $98600 $118000<br >Please note that the compensation range specified in this job posting is applicable to candidates based in the United States For international applicants actual salary offers may vary based on the local market compensation standards and will be determined in accordance with regional considerations including but not limited to applicable laws cost of living and industry norms<br ><b>Our Culture<b><br >Our team is made up of industry experts and advocates who are 100 committed to supporting the doers of social good We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community<br >Our comprehensive and competitive benefits include<br ><p><ul><li>Generous Flexible Time Off FTO Policy<li> <li>Equity for ALL regular fulltime employees from individual contributors to management share in our success<li> <li>Up to 15 paid company holidays including some commemorating social justice events and selfcare<li> <li>Paid volunteer time<li> <li>Resources for savings and investments<li> <li>Paid parental leave<li> <li>Paid sick leave<li> <li>Health vision dental and life insurance with additional access to health and wellness programs<li> <li>Opportunities to learn develop network and connect<li> <ul><p><br >We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race color religion sex pregnancy including childbirth lactation and related medical conditions national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information including characteristics and testing military and veteran status diversity of thought and any other characteristic protected by applicable law<p>
Director, Application Security
Company: Bonterra
Location: Remote
Posted Mar 09, 2024
<p>Bonterra exists to propel every doer of good to their peak impact We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2 to 3 by 2033 We know that this goal is lofty but we are confident that the right technology and expertise will strengthen trust in the sector allowing the social good industry to accelerate growth and reach peak impact Bonterras differentiated endtoend solutions collectively support a unique network of over 20000 customers including over 16000 nonprofit organizations and over 50 percent of Fortune 100 companies Learn more at bonterratechcom<br ><b>Summary<b><br >Do you love to stay up to date on the latest application security attacks trends and news Do you love to try and poke holes in applications Are you the type that tries to see if you can put a SCRIPT tag in a first name field Are you detail oriented passionate and committed to continual development If so read ahead<br ><b>What Youll Do<b><br ><p><ul><li>Report directly to the CISO while heading up Application Security to champion a comprehensive application security program founded on the same engineering principles as our RampD counterparts including secure development throughout the CICD pipeline<li> <li>This role will own Application Security across all of Bonterra and will span public cloud data center and hosting infrastructure security<li> <li>Work with the CISO to strategically develop a program to manage security across all the SaaS applications sold by Bonterra Build out a roadmap to address gaps in coverage staffing and future requirements as we scale the enterprise<li> <li>Utilize excellent communication and interpersonal skills to develop strong and productive partnerships with our key stakeholders especially RampD Product MampA and IT enabling the InfoSec teams to regularly leverage these partnerships to address critical and systemic Application risks as well as evangelizing and driving application security inside the company<li> <li>Scale our Application security programs through automation software tools training and initiatives vs being mostly dependent on scaling horizontally through large headcount asks<li> <li>Review and confirm risk and impact of application vulnerability findings from a variety of sources like SAST DAST IAST SCA pentest reports and bug bounty program submissions<li> <li>Perform activities such as threat modeling application security reviews thirdparty integration reviews source code level assessments security testing open and internal sourced component lifecycle management and vulnerability triage across various applications<li> <li>Become an expert at leveraging quantitative data and meaningful metrics to guide program decisions educate stakeholders measure program operations and overall application health<li> <li>Run centralized tracking and remediation of Application vulnerabilities including prioritization scheduling management and metrics reporting Work collaboratively and proactively with RampD Product amp Operations teams and drive issue resolution<li> <li>Identify recurring classes of security problems find the root cause and develop generalized and creative solutions to reduce the occurrence of application vulnerabilities at scale<li> <ul><p><br ><b>Requirements<b><br ><p><ul><li>57 years experience in software development roles with 23 years in a position of responsibility team lead etc including experience designing and building softwarebased solutions at scale using at least one popular programming language C Java Python Ruby etc <li> <li>An additional 57 years of experience in Application security with an emphasis on secure software development code analysis and application vulnerability management<li> <li>Excellent and professional communication skills written and verbal with an ability to articulate complex topics in a clear and concise manner<li> <li>You demonstrate excellent and pragmatic judgement in prioritizing security efforts to mitigate the appropriate risks<li> <li>Strong knowledge of secure design practices such as threat modeling and common software vulnerabilities such as CWE Top 25 and OWASP top 10 and using that knowledge to identify security issues through code review staticdynamic analysis and common security tools<li> <ul><p><br ><b>What sets you apart<b><br ><p><ul><li>Experience with and knowledge of securing cloud services such as those built on AWS andor Azure<li> <li>MampA Mergers and Acquisitions Product Security experience is a plus<li> <li>You have a strong application security background with a focus on scalable approaches to product security<li> <li>Experience with information security frameworks amp controls Knowledge of NIST ISO SOC 2 PCI andor CIS Controls<li> <ul><p><br ><b>Compensation<b><br >The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training<br >Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work and in addition to benefits this role may be eligible for discretionary bonusesincentives and equity<br >US base salary range $170000 $180000<br >Please note that the compensation range specified in this job posting is applicable to candidates based in the United States For international applicants actual salary offers may vary based on the local market compensation standards and will be determined in accordance with regional considerations including but not limited to applicable laws cost of living and industry norms<br ><b>Our Culture<b><br >Our team is made up of industry experts and advocates who are 100 committed to supporting the doers of social good We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community<br >Our comprehensive and competitive benefits include<br ><p><ul><li>Generous Flexible Time Off FTO Policy<li> <li>Equity for ALL regular fulltime employees from individual contributors to management share in our success<li> <li>Up to 15 paid company holidays including some commemorating social justice events and selfcare<li> <li>Paid volunteer time<li> <li>Resources for savings and investments<li> <li>Paid parental leave<li> <li>Paid sick leave<li> <li>Health vision dental and life insurance with additional access to health and wellness programs<li> <li>Opportunities to learn develop network and connect<li> <ul><p><br >We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race color religion sex pregnancy including childbirth lactation and related medical conditions national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information including characteristics and testing military and veteran status diversity of thought and any other characteristic protected by applicable law<p>
Collections Specialist
Company: Bonterra
Location: Remote
Posted Mar 12, 2024
<p>Bonterra exists to propel every doer of good to their peak impact We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2 to 3 by 2033 We know that this goal is lofty but we are confident that the right technology and expertise will strengthen trust in the sector allowing the social good industry to accelerate growth and reach peak impact Bonterras differentiated endtoend solutions collectively support a unique network of over 20000 customers including over 16000 nonprofit organizations and over 50 percent of Fortune 100 companies Learn more at bonterratechcom<br ><b>Collections Specialist<b> <br >Bonterra is seeking a detailoriented and resultsdriven Collections Specialist to join our Collections team As a Collections Specialist you will play a pivotal role in optimizing accounts ensuring timely payments and maintaining positive customer relationships Your primary duties include contacting delinquent clients negotiating payment plans and documenting all interactions <br ><b>Key Responsibilities <b><br ><p><ul><li>Engage with customers to discuss overdue payments providing professional and courteous assistance<li> <li>Resolve payment discrepancies and address customer inquiries regarding billing and collections<li> <li>Collaborate with internal teams to resolve discrepancies and prevent future issues<li> <li>Execute collections strategies in line with company policies and financial goals<li> <ul><p><br ><p><ul><li>Collaborate with team members to achieve individual and departmental targets<li> <li>Document and track customer commitments and payment arrangements<li> <li>Provide insights to management regarding potential risks associated with specific accounts<li> <li>Generate and analyze collections reports to monitor performance against targets<li> <li>Contribute to regular updates on collections activities and trends<li> <ul><p><br ><b>Who You Are <b><br >As a Collections Specialist you have a strong sense of responsibility you take pride in your ability to analyze outstanding customer balances assess financial situations and develop effective payment solutions Your organization is evident through your documentation of every interaction ensuring accurate records of collections activities <br ><b>Qualifications <b><br ><p><ul><li>Proven experience as a Collections Specialist or in a similar role<li> <li>Strong negotiation and communication skills<li> <li>Excellent organizational and time management abilities<li> <li>Ability to work independently and collaboratively within a team<li> <li>Proficient in using collection software and MS Office applications<li> <li>Experience with Sage Intacct a plus<li> <ul><p><br ><b>Compensation<b><br >The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training<br >Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work and in addition to benefits this role may be eligible for discretionary bonusesincentives and equity<br >US Base Salary Range $42600 $76000 <br >Please note that the compensation range specified in this job posting is applicable to candidates based in the United States For international applicants actual salary offers may vary based on the local market compensation standards and will be determined in accordance with regional considerations including but not limited to applicable laws cost of living and industry norms <br ><b>Our Culture<b><br >Our team is made up of industry experts and advocates who are 100 committed to supporting the doers of social good We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community<br >Our comprehensive and competitive benefits include<br ><p><ul><li>Generous Flexible Time Off FTO Policy<li> <li>Equity for ALL regular fulltime employees from individual contributors to management share in our success<li> <li>Up to 15 paid company holidays including some commemorating social justice events and selfcare<li> <li>Paid volunteer time<li> <li>Resources for savings and investments<li> <li>Paid parental leave<li> <li>Paid sick leave<li> <li>Health vision dental and life insurance with additional access to health and wellness programs<li> <li>Opportunities to learn develop network and connect<li> <ul><p><br >We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race color religion sex pregnancy including childbirth lactation and related medical conditions national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information including characteristics and testing military and veteran status diversity of thought and any other characteristic protected by applicable law<p>
BDR Manager
Company: Bonterra
Location: Remote
Posted Mar 01, 2024
Bonterra is a company dedicated to increasing the giving rate as a percentage of GDP from 2% to 3% by 2033. They offer end-to-end solutions to support over 20,000 customers, including nonprofits and Fortune 100 companies. The company is seeking an experienced Business Development Manager with 3+ years of inside sales experience and direct management experience. The role involves managing BDRs, coaching them, and ensuring compliance with processes. The company offers competitive compensation, comprehensive benefits, and a commitment to equal opportunity employment.
Business Development Representative - BDR (Candidate Pipeline)
Company: Bonterra
Location: Remote
Posted Mar 02, 2024
Bonterra is a leading social good software company aiming to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. They offer end-to-end solutions to over 20,000 customers, including nonprofits and Fortune 100 companies. Bonterra is seeking entry-level Business Development Representatives to educate potential clients on their software and services, manage leads, and schedule product demonstrations. The role is remote and offers a competitive compensation package, comprehensive benefits, and opportunities for career advancement.
Vice President of Accelerate (Mid-Market) Sales
Company: Bonterra
Location: Remote
Posted Dec 13, 2023
Opportunities to learn, develop, network, and connect We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law. Experience in developing and implementing sales processes, methodologies, and performance metrics. Excellent communication, negotiation, and interpersonal skills, including the ability to build rapport with clients and internal stakeholders. Exceptional coaching and mentoring skills with the ability to motivate, develop, and inspire a high-performing sales team. Qualifications:Proven track record in mid-market SaaS sales leadership, consistently exceeding revenue targets. This includes actively participating in prospect meetings such as key demo's, negotiation meetings, etc. Up to 15 paid company holidays including some commemorating social justice events and self-care Paid volunteer time Resources for savings and investments Paid parental leave Paid sick leave Health, vision, dental, and life insurance with additional access to health and wellness programs. Analyze market trends, competitor activities, and customer feedback to refine sales strategies and identify areas for improvement. Proficiency in using CRM software and sales analytics tools to track and manage sales activities. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.US Salary Range: $150,000 - $210,000 (This job is eligible for a 50/50 sales commission structure).Our Culture:Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good.
Real Specialist (Evergreen)
Company: Bonterra
Location: Remote
Posted Mar 15, 2024
<p>Bonterra exists to propel every doer of good to their peak impact We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2 to 3 by 2033 We know that this goal is lofty but we are confident that the right technology and expertise will strengthen trust in the sector allowing the social good industry to accelerate growth and reach peak impact Bonterras differentiated endtoend solutions collectively support a unique network of over 20000 customers including over 16000 nonprofit organizations and over 50 percent of Fortune 100 companies Learn more at bonterratechcom<br >As a Renewal Specialist you will play a crucial role in ensuring the continued satisfaction and retention of our clients You will be responsible for managing the renewal process fostering strong client relationships and identifying opportunities for upselling and crossselling The ideal candidate will possess strong communication skills both verbal and written an understanding of the contracts being renewed and a proactive approach to customer success<br >Interested in this position and joining Bonterra Please note this is an Evergreen position which is used to build our candidate pool but is not a role that is open at this time That said we encourage you to apply to be a part of our talent community By having your information on file we can reach out to you when this or a similar role officially opens <br ><b>What Youll Do<b><br ><p><ul><li>Own and manage the endtoend renewal process for account sizes smaller than $100K ARR primarily through written communication<li> <li>Report to Manager Global Renewals and will have a focus on customer retention and uplift<li> <li>Maintain accurate and uptodate records of client interactions and renewal statuses<li> <li>Provide regular reports regarding renewal pipeline risks and opportunities<li> <li>Execute against strategies to increase customer retention and reduce churn through the defined renewal processes<li> <li>Respond to questions that align to the frameworks for exceptions for approvals<li> <li>Work closely with Installed Based leadership finance legal amp Order Management to ensure all contracts are accurate while also verifying contracts data integrity of all quotes review terms and conditions<li> <li>Provide renewals administration support to Renewals Managers<li> <li>Ensure renewals are closed on a timely basis<li> <ul><p><br ><b>Qualifications<b><br ><p><ul><li>1 year of B2B SaaS renewals experience from a similar role such as customer success account management SDR BDR or a related role<li> <ul><p><br ><b>Preferred Skills<b><br ><p><ul><li>Experience in driving renewals with predictability and delivering against targeted gross retention rates<li> <li>Excellent time management skills excellent attention to detail<li> <li>Experience managing clients with Salesforcecom<li> <li>Ability to adapt quickly in a fastpaced environment but also an interest in helping build amp rollout sustainable processes<li> <li>Proactive attitude with a focus on problemsolving and exceeding client expectations<li> <ul><p><br >If you are a resultsdriven professional with a passion for customer success and retention we invite you to apply for this exciting opportunity to contribute to our renewal management team<br ><b>Compensation<b> <br >The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training <br >Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work and in addition to benefits this role may be eligible for discretionary bonusesincentives and equity <br >US Base Salary Range $6000070000<br >Please note that the compensation range and benefits specified in this job posting is applicable to candidates based in the United States For international applicants actual salary offers and benefit plans may vary based on the local market compensation standards and will be determined in accordance with regional considerations including but not limited to applicable laws cost of living and industry norms<br ><b>Our Culture<b><br >Our team is made up of industry experts and advocates who are 100 committed to supporting the doers of social good We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community<br >Our comprehensive and competitive benefits include<br ><p><ul><li>Generous Flexible Time Off FTO Policy<li> <li>Equity for ALL regular fulltime employees from individual contributors to management share in our success<li> <li>Up to 15 paid company holidays including some commemorating social justice events and selfcare<li> <li>Paid volunteer time<li> <li>Resources for savings and investments<li> <li>Paid parental leave<li> <li>Paid sick leave<li> <li>Health vision dental and life insurance with additional access to health and wellness programs<li> <li>Opportunities to learn develop network and connect<li> <ul><p><br >We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race color religion sex pregnancy including childbirth lactation and related medical conditions national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information including characteristics and testing military and veteran status diversity of thought and any other characteristic protected by applicable law<p>