Jobs at First Advantage

Q: How many jobs are open at First Advantage?

Check our First Advantage page for the latest count of open positions. New jobs are added as First Advantage posts transparent listings.

Q: Does First Advantage offer remote positions?

Many positions at First Advantage may offer remote or hybrid arrangements. Check individual job listings for details on work location flexibility.

Q: What is it like to work at First Advantage?

Browse our First Advantage job listings to see salary transparency, sentiment analysis of job descriptions, and key insights to help evaluate the company.

people-first culture diverse thinkers digital transformation

Hybrid Senior Data Analyst (Geo-Spatial)

Company: First American Title

Location: Orange County

Posted Mar 20, 2024

First American, a company with a people-first culture, is seeking a Senior Geospatial Analyst for its Underwriting Innovation Team. The role involves using GIS techniques to analyze geographic data, design software solutions, and provide customer support. The ideal candidate should be proficient in GIS software, have a strong analytical background, and possess domain-specific geospatial knowledge. The company offers a comprehensive benefits package and fosters an inclusive workplace.

View Details Apply on BuiltIn

people are at the heart of everything empower each other to be their authentic selves treat all with respect

Sales Representative (Outbound) - Infinite ID

Company: First Advantage

Location: Other US Location

Posted Mar 21, 2024

First Advantage is a company that values its employees and customers, and is looking for self-motivated and collaborative individuals to join its team. The company is going through a technology transformation and is seeking experts who are excited to work with advanced technologies and provide best-in-class user experiences.

View Details Apply on BuiltIn

leading business advisory and information management consultancy experienced senior leaders and dedicated consultants Contract-to-Hire position

Sales Support Intern

Company: First San Francisco Partners

Location: Remote

Posted Mar 21, 2024

First San Francisco Partners (FSFP) is a reputable business advisory and information management consultancy, offering services such as data management, data governance, Collibra implementation, data architecture, data quality, and more. Founded in 2007 by Kelle O'Neal, FSFP is known for its experienced leaders and dedicated staff. The company serves clients across the U.S., including large consumer brands and financial institutions. FSFP's culture emphasizes teamwork, respect, and delivering measurable results. They are currently seeking Sales Support Interns for a Contract-to-Hire position, offering competitive compensation and remote work opportunities. The role involves supporting sales operations, data governance, and various administrative tasks. The ideal candidate should possess strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. FSFP values creativity, critical thinking, and effective communication skills.

View Details Apply on BuiltIn

Supervisor Customer Care (Hybrid)

Company: First Advantage

Location: Other US Location

Posted Mar 20, 2024

We are seeking a Supervisor Customer Care Hybrid in the United Kingdom who can work from in office West Bridgford Nottingham as well as from home At First Advantage Nasdaq FA people are at the heart of everything we do From our customers and partners to our greatest asset our team members Operating with empathy and compassion First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products Our team members empower each other to be their authentic selves and treat all with respect integrity and fairness Say hello to a rewarding career and come join a leading provider of missioncritical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands First Advantage is changing the face of the background screening industry With CEO Scott Staples at the helm were driving innovation by listening to our customers and implementing agile development and designbased If you are looking to grow your career in a culture that is ready for innovative thinkers First Advantage is the place for you What We Do We are on the frontline of recruitment enabling organizations to Hire Smarter Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent Leveraging an advanced global technology platform First Advantage builds fully scalable configurable screening programs that meet the unique needs of over 33000 clients across the world Headquartered in Atlanta GA and with an internationally distributed workforce spanning 19 countries with about 5500 employees First Advantage serves 35000+ customers and performs over 93 million screens in over 200 countries and territories annually And with the industrys largest global footprint we are truly a worldwide organisation Who You Are <ul><li>Selfmotivated you love to lead others but are also ready to roll up your sleeves You can spearhead a project and see it through from start to completion <li> <li>A team player you navigate crossfunctional teams and work well with team members across groups toward a common goal While you are an independent contributor you appreciate the value in collaboration <li> <li>An innovator you see gaps in current processes or workflows as an opportunity to improve and try something new <li> <li>A lifelong learner you seek opportunities to learn and upskill you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people process and technology <li> <ul>What Youll Do The Supervisor of Customer Care manages the overall staffing structure and workflow of a Customer Care team comprised of 1525 Customer Care agents supporting a large client including daytoday employee management as well as customer relationship management As a supervisory role this position will get involved resolving escalated team issues and is expected to consistently meet departmental expectations on metrics related to deliverables This role will maintain departmental quality and compliance standards by identifying and implementing ongoing improvements in the areas of people access and systems to achieve defined performance metrics This role requires a high level of knowledge working in call center protocol along with the ability to direct the Customer Care team to success to successfully meet departmental performance expectations Decisionmaking and problemsolving are key components of this role All remote employees must be on camera for all training sessions including new hire orientation and meetings with leaders and clients Working at home requires internet speeds that can support the FA systems a minimum download speed of 120mps and 10mbp upload is required Computers must be hard wired to a router We provide equipment This is a Hybrid position individual must be in United Kingdom and will be required to work from in office West Bridgford Nottingham as well as from home <ul><li>Working with both Sales ManagersDirectors develop a clear understanding of different sector requirements and how our services deliver value to these markets<li> <li>Work collaboratively with Marketing to create effective and regular outreach campaigns<li> <li>Proactively identify suspects and prospects and create an activity plan to achieve targets<li> <li>Quickly become familiar with FAs products and services and competently demonstrate features and benefits via scheduled client meetings mainly virtual<li> <li>Proactively appointment set larger value enquiriesidentified leads to the most appropriate sales representative<li> <li>Consistently achieve individual targets and contributes positively to team goals<li> <li>Thoroughly and accurately document activity pipeline forecast and contacts in CRM<li> <li>Respond to inbound enquiries via telephone and email where appropriate in a timely manner with the aim of converting them to contracted business<li> <li>Create individual brand on social media to nurture targets and build network<li> <li>Provide a highquality level of customer care <li> <li>Recognise the wider impact of their role within the business<li> <li>Contribute to the continuous improvement of systems processes and procedures<li> <li>Support Other Teams on ad hoc initiatives and projects<li> <li>Work closely with line manager to maximise own strengths improve weaknesses and support own career development<li> <li>Complete mandatory technical and on the job training as required to enhance skills and develop knowledge including GDPR and privacy training <li> <li>Operate in line with all policies and procedures<li> <li>Ensure all data protection and privacy legislation is adhered too <li> <li>Demonstrate Company Values and contribute to a positive culture<li> <ul> What You May Need to be Successful <ul><li>Call center or related field experience is required Experience in a lead or supervisory role is preferred Call center certifications are a plus <li> <li>Strong computer navigation skills<li> <li>Strong problemsolving and analytical skills utilizing creativity and innovation<li> <li>Excellent communication skills including the ability to tailor communication to the audience to achieve desired results<li> <li>Must be able to see the project decisions and processes in terms of the big picturecrossdepartmental impacts<li> <ul> Other Knowledge Skills Abilities or Certifications <ul><li>Communicate in a clear and concise manner<li> <li>Ability to work in a logical flow to isolate causes of problems and determine potential solutions<li> <li>Ability to multitask type notes into appropriate systems while assisting customers via phone work within multiple screens and platforms while assisting customers andor researching issues<li> <li>Ability to effectively prioritize and perform multiple tasks in a dynamic fastpaced environment<li> <li>Ability to quickly connect with people establish a rapport express empathy and project confidence<li> <li>Ability to work collaboratively in a team environment<li> <li>Prior experience with Microsoft Windows Operating Systems and ISPs required and prior Customer Care andor background services work related experience preferred<li> <ul> Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation We are looking for experts who are excited to work with advanced technologies and provide bestinclass user experiences drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact Additional benefits offered to our eligible people include <ul><li>Health amp Wellbeing Medical Vision Dental Bike2Work Scheme Employee Assistance Programme<li> <li>Personal Financial Planning Pension with employer contribution Life Assurance and Financial and Legal Helpline<li> <li>Personal amp Family Leave Holidays PTO Enhanced Maternity Leave Sick Pay<li> <li>Career Development Mentoring Programme SOAR Programme Manager development and Annual Performance Reviews<li> <ul>Our Culture Code <ul><li>Do the right thing honesty consistency responsibility<li> <li>Show respect for the individual environment of dignity brings out potential<li> <li>Put the client first outsidein approach<li> <li>Innovate and create outofthebox thinking<li> <li>Collaborate and appreciate one another teamoriented<li> <ul> What Are You Waiting For Apply Today You have learned a little about us today we want to learn about you If you think this position and our company are a great fit for your areas of interest and expertise tell us about you by applying now First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices We value all our candidates employees and clients and place great emphasis on hiring and supporting qualified individuals in each role We are an equal opportunity employer We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other area protected by applicable law

View Details Apply on BuiltIn

Associate Screening Specialist (Hybrid)

Company: First Advantage

Location: Other US Location

Posted Mar 20, 2024

We are seeking a Associate Screening Specialist Hybrid in the United Kingdom who can work from in office West Bridgford Nottingham as well as from home At First Advantage Nasdaq FA people are at the heart of everything we do From our customers and partners to our greatest asset our team members Operating with empathy and compassion First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products Our team members empower each other to be their authentic selves and treat all with respect integrity and fairness Say hello to a rewarding career and come join a leading provider of missioncritical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands First Advantage is changing the face of the background screening industry With CEO Scott Staples at the helm were driving innovation by listening to our customers and implementing agile development and designbased If you are looking to grow your career in a culture that is ready for innovative thinkers First Advantage is the place for you What We Do We are on the frontline of recruitment enabling organizations to Hire Smarter Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent Leveraging an advanced global technology platform First Advantage builds fully scalable configurable screening programs that meet the unique needs of over 33000 clients across the world Headquartered in Atlanta GA and with an internationally distributed workforce spanning 19 countries with about 5500 employees First Advantage serves 35000+ customers and performs over 93 million screens in over 200 countries and territories annually And with the industrys largest global footprint we are truly a worldwide organisation Who You Are <ul><li>Selfmotivated you love to lead others but are also ready to roll up your sleeves You can spearhead a project and see it through from start to completion <li> <li>A team player you navigate crossfunctional teams and work well with team members across groups toward a common goal While you are an independent contributor you appreciate the value in collaboration <li> <li>An innovator you see gaps in current processes or workflows as an opportunity to improve and try something new <li> <li>A lifelong learner you seek opportunities to learn and upskill you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people process and technology <li> <ul>What Youll Do The Associate Screening Specialist is responsible for providing administrative operational and support activities for all products and services as required within the KnowYourPeople product range This is a Hybrid position individual must be in United Kingdom and will be required to work from in office up to 23 days a week West Bridgford Nottingham as well as from home <ul><li>Process internal post and handle accordingly<li> <li>Take ownership for a variety of customer requirements and progress applications within agreed service level agreements SLAs across the KnowYourPeople product range<li> <li>Provide timely customer support and system assistance by monitoring and responding to customer operational queries via email<li> <li>Assist develop and maintain internal support documentation as processes and products evolve <li> <li>Collaborate with data suppliers to continuously improve and develop working relationships <li> <li>Additional tasks as directed by your line manager or other team members<li> <ul>Hours 08301630 Monday Friday What You May Need to be Successful <ul><li>Excellent data entry skills with a keen eye for detail and quality ensuring all process delivery data compliance and eligibility rules are adhered to<li> <li>Effective prioritisation of conflicting tasks and the ability to manage your own time to reflect team priorities and business requirements<li> <li>PC literate including full use of Microsoft Office products<li> <li>Flexible and adaptable <li> <li>An individual that takes ownership of problems and uses initiative to proactively identify and resolve customer challenges<li> <li>The desire to learn grow and embrace change in a technologically advanced environment<li> <li>Supports others and puts people first working effectively both as an individual and as a wider team member <li> <li>Behaves consistently with clear personal values that complement those of the organisations culture<li> <li>Action orientated individual selfmotivated and an awareness of the need for urgency<li> <ul> Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation We are looking for experts who are excited to work with advanced technologies and provide bestinclass user experiences drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact Additional benefits offered to our eligible people include <ul><li>Health amp Wellbeing Medical Vision Dental Bike2Work Scheme Employee Assistance Programme<li> <li>Personal Financial Planning Pension with employer contribution Life Assurance and Financial and Legal Helpline<li> <li>Personal amp Family Leave Holidays PTO Enhanced Maternity Leave Sick Pay<li> <li>Career Development Mentoring Programme SOAR Programme Manager development and Annual Performance Reviews<li> <ul>Our Culture Code <ul><li>Do the right thing honesty consistency responsibility<li> <li>Show respect for the individual environment of dignity brings out potential<li> <li>Put the client first outsidein approach<li> <li>Innovate and create outofthebox thinking<li> <li>Collaborate and appreciate one another teamoriented<li> <ul> What Are You Waiting For Apply Today You have learned a little about us today we want to learn about you If you think this position and our company are a great fit for your areas of interest and expertise tell us about you by applying now First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices We value all our candidates employees and clients and place great emphasis on hiring and supporting qualified individuals in each role We are an equal opportunity employer We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other area protected by applicable law

View Details Apply on BuiltIn

leading regional financial services company dedicated to helping clients communities

Senior Project Manager

Company: First Horizon Bank

Location: Memphis, TN

Posted Mar 20, 2024

First Horizon Corp., a leading regional financial services company with approximately $90 billion in assets, is dedicated to helping clients, communities, and associates unlock their potential with capital and counsel. The company offers a wide range of financial services, including commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers and a Top 10 Most Reputable U.S. Bank. The senior marketing project manager orchestrates creative projects from concept ideation through asset delivery and performance monitoring, ensuring positive business value for stakeholders. Key responsibilities include directing marketing projects, defining and tracking project milestones, assigning resources, communicating with executive leadership, identifying and mitigating project risks, and maintaining project status documents.

View Details Apply on BuiltIn

Marketing Coordinator West Bridgford Nottingham

Marketing Coordinator (UK)

Company: First Advantage

Location: Other US Location

Posted Mar 20, 2024

First Advantage, a leading provider of background screening solutions, is seeking a Marketing Coordinator in the United Kingdom. The role involves coordinating marketing campaigns, managing projects, and assisting in the development of marketing materials. The company values innovation, collaboration, and diversity, offering a rewarding career with competitive benefits. The ideal candidate is self-motivated, a team player, an innovator, a lifelong learner, and has experience in marketing coordination.

View Details Apply on BuiltIn

rewarding career industry leader advanced global technology platform

Quality Assurance Specialist

Company: First Advantage

Location: Other US Location

Posted Mar 20, 2024

First Advantage is seeking a Quality Assurance Specialist with at least 2 years of experience in software development and quality assurance. The role involves conducting thorough QA testing, identifying and documenting issues, and collaborating with the development team. The company is undergoing a technology transformation and offers remote work with occasional travel, comprehensive benefits, and opportunities for growth. The ideal candidate is self-motivated, a team player, innovative, and a lifelong learner.

View Details Apply on BuiltIn

Director of Treasury Interest Rate Risk Liquidity

Director of Treasury

Company: First Command Financial Services, Inc.

Location: Dallas-Fort Worth, TX

Posted Mar 21, 2024

The Director of Treasury will play a crucial role in managing the Bank's Interest Rate Risk, Liquidity, and Investment reporting and analysis. This position involves developing an understanding of NII/EVE models, reviewing user reporting, analyzing model inputs and outputs, supporting governance processes, maintaining ALM model parameters, preparing various reports, developing a Funds Transfer Pricing framework, assessing liquidity impacts, participating in Model Risk Management discussions, interacting with vendors and regulators, reviewing policies, supporting statistical analyses projects, conducting peer analysis, and performing research and financial analysis.

View Details Apply on BuiltIn

People First Culture continuous learning culture SAFe Agile Team

Lead Product Analyst - Digital Channels

Company: First American Title

Location: Orange County

Posted Mar 19, 2024

First American Trust is seeking a Product Analyst to join their team, supporting their digital banking platform. The role involves working in a SAFe Agile Team, delivering new capabilities, and maintaining applications. Key responsibilities include building relationships with internal partners, reviewing SaaS products, eliciting and capturing business requirements, and managing implementation of product updates. The ideal candidate should have a Bachelor's degree in a technical discipline, 7+ years of experience as a business systems analyst, and a strong understanding of Agile methodologies. Preferred skills include experience with Bottomline Digital Banking IQ, Digital Banking platforms, and SAFe framework.

View Details Apply on BuiltIn

transforming Consumer Lending nCino Consumer Loan Origination System competitive salary

nCino Administrator/Developer

Company: First Citizens Bank

Location: Raleigh-Durham, NC

Posted Mar 21, 2024

First Citizens Bank is seeking developers for the nCino Consumer Loan Origination System. The role involves developing, administering, and enhancing the system, with responsibilities ranging from declarative administration to Apex/REST API development. Preferred skills include nCino administration/development, Salesforce configuration, Apex development, and experience with Agile methodologies. The position offers a competitive salary and flexibility in remote/hybrid/in-person work. The ideal candidate will have strong communication skills, agency, and adaptability.

View Details Apply on BuiltIn

submit your resume and cover letter potential opportunities within the First Media team review your work experience

Don't see your perfect role? Apply here!

Company: First Media

Location: Los Angeles, CA

Posted Apr 03, 2024

The text encourages job seekers to submit their resume and cover letter for potential opportunities within First Media. The company will review their work experience and reach out with suitable positions.

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Jobs at First Advantage

Hybrid Senior Data Analyst (Geo-Spatial)

Sales Representative (Outbound) - Infinite ID

Sales Support Intern

Supervisor Customer Care (Hybrid)

Associate Screening Specialist (Hybrid)

Senior Project Manager

Marketing Coordinator (UK)

Quality Assurance Specialist

Director of Treasury

Lead Product Analyst - Digital Channels

nCino Administrator/Developer

Don't see your perfect role? Apply here!

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