Jobs at Genesys
3,547 open positions
DevOps Administrator - Cloud
Company: Genesys
Location: Indianapolis, IN
Posted Feb 27, 2024
Genesys, a global company with over 6,000 employees, offers an AI-powered experience orchestration platform, Genesys Cloud, to enhance customer and employee experiences. The ROC Administrator role involves overseeing Operational Resilience, including Business Continuity, Service Availability, and Crisis & Incident Management. Key responsibilities include system monitoring, incident response, technical support, documentation, and automation. The role requires a good understanding of cloud technologies, hands-on experience with Windows/Linux/K8S, and coding/scripting skills. The compensation is market-competitive, with a base salary range of $68,850.00 - $135,050.00, and benefits include medical, dental, vision insurance, flexible work schedules, and career growth opportunities.
Development Manager (Twin Cities)
Company: Genesys Works
Location: Minneapolis–Saint Paul, MN
Posted Nov 23, 2023
Self-driven, can work well independently on a team, and cross-functionally. As such, we seek to recruit, support, develop, and retain high caliber talent from a diverse candidate pool that both complements and reflects the students we proudly serve. For more information about Genesys Works and our programming, please visit our website at www.genesysworks.org. Comprehensive benefits package includes health coverage, paid time off, and (10) company holidays; a 403(b) retirement plan with company match, validated parking near the Genesys Works office in downtown St. Paul, and a communication allowance. Interested applicants should apply via the Genesys Works website https://genesysworks.org/about-us/careers/ Priority deadline is Sunday, December 4th. Alignment with Genesys Works values and excitement for the mission Demonstrated commitment to diversity, equity, inclusion, and experience working work with individuals from diverse backgrounds. Ability to work a flexible schedule, including some evenings and weekends. We believe that diversity, equity, and inclusion among our staff and corporate partners are essential to successfully executing our organizational mission. Assist individual giving campaigns, donor prospecting, data analysis, and reporting in collaboration with Revenue Team Commitment to database use, management, maintenance, and reporting. Bachelor's degree strongly preferred.
Product Management Director
Company: Genesys
Location: Indianapolis, IN
Posted Dec 16, 2023
We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Demonstrated ability to collaborate and influence executives and cross-functional teams across a matrix-style organization to achieve company-product, engineering, UX, sales, partners, customer success, legal, HR, finance, and marketing. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. Visit www.genesys.com. $158,700.00 - $311,400.00 Benefits: Medical, Dental, and Vision Insurance. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Extensive experience with industry-leading CRM providers such as Salesforce, ServiceNow, Microsoft, Zendesk, HubSpot, Oracle, and others; with a strong understanding of core customer use cases, values, and business strategy. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. Bachelor's degree in Computer Science, Engineering, Mathematics, or related fields, Advanced degree preferred LI-PS1 remote Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below.
Sr. Product Marketing Manager (Remote)
Company: Genesys
Location: Remote
Posted Nov 27, 2023
We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Visit www.genesys.com. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. $88,400.00 - $183,600.00 Benefits: Medical, Dental, and Vision Insurance. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Deliver persuasive presentations at internal leadership meetings, analyst briefings, industry events, webinars, and trade shows. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. About Genesys: Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.
Sales Development Representative - GCNow
Company: Genesys
Location: Indianapolis, IN
Posted Nov 26, 2023
Visit www.genesys.com. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. $40,400.00 - $79,200.00 Benefits: Medical, Dental, and Vision Insurance. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Business-related application skills (e.g., Outlook, Word, Excel, PowerPoint) Savvy with social selling, blogging, video, as well as all digital collaboration tools is a plus. About Genesys: Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. Genesys is an equal opportunity employer committed to diversity in the workplace.
Sales Development Representative - GCNow
Company: Genesys
Location: Indianapolis, IN
Posted Nov 26, 2023
Visit www.genesys.com. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. $40,400.00 - $79,200.00 Benefits: Medical, Dental, and Vision Insurance. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Business-related application skills (e.g., Outlook, Word, Excel, PowerPoint) Savvy with social selling, blogging, video, as well as all digital collaboration tools is a plus. About Genesys: Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. Genesys is an equal opportunity employer committed to equity in the workplace.
Senior Manager of Institutional Giving
Company: Genesys Works
Location: Minneapolis–Saint Paul, MN
Posted Dec 17, 2023
Priority deadline is Sunday, November 26. Please provide a resume, cover letter, and a writing sample. For more information about Genesys Works and our programming, please visit our website at www.genesysworks.org. Incorporate diversity, equity, inclusion, and accessibility values in advancement strategies and ethical storytelling. As such, we seek to recruit, support, develop, and retain high caliber talent from a diverse candidate pool that both complements and reflects the students we proudly serve. Comprehensive benefits package includes health coverage, paid time off, and (10) company holidays; a 403(b) retirement plan with company match; validated parking near the Genesys Works office in downtown St. Paul, and a communication allowance. Please use the provided link to apply via the Genesys Works website. Genesys Works utilizes a hybrid structure, with an expectation that employees work both remotely and in-person at our downtown St. Paul office. We believe that diversity, equity, and inclusion among our staff and corporate partners are essential to successfully executing our organizational mission. Partner intently with program, finance, and operations colleagues to gather accurate grant materials (for proposals and reports) including budgets, data, and stories.
Lead Development Representative
Company: Genesys
Location: Indianapolis, IN
Posted Dec 16, 2023
We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Visit www.genesys.com. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. $40,400.00 - $79,200.00 Benefits: Medical, Dental, and Vision Insurance. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. About Genesys: Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. Genesys is an equal opportunity employer committed to equity in the workplace. This form is designed to assist job seekers who seek reasonable accommodation for the application process.
Senior Software Engineer
Company: Genesys
Location: Indianapolis, IN
Posted Feb 19, 2024
Genesys, a global company with over 7,500 clients in 100+ countries, is seeking a Senior Full Stack Engineer for their Platform User Services Team. The role involves designing, developing, and testing features for the Genesys Cloud Core Platform, building and maintaining integration ecosystems, and creating intuitive user interfaces and supportable backend APIs. The ideal candidate should have strong experience in Java and backend REST APIs, and be a problem solver with a curiosity for new tools and technologies. The company offers competitive compensation, benefits, and opportunities for growth and development.
Manager, Digital & AI Sales, Tech Lead
Company: Genesys
Location: Indianapolis, IN
Posted Dec 11, 2023
We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Visit www.genesys.com. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. $120,050.00 - $235,650.00 Benefits: Medical, Dental, and Vision Insurance. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. • Ensure accurate and timely sales forecasting, reporting, and pipeline management. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. • Prepare regular sales reports and presentations for senior management, highlighting key performance indicators and sales results. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. Sales Strategy and Planning: • Analyze market trends, customer needs, and competitor activities to identify sales opportunities and potential risks.
Sr. Financial Analyst - Customer Success
Company: Genesys
Location: Indianapolis, IN
Posted Dec 03, 2023
We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Visit www.genesys.com. Excellent communication, interpersonal, collaboration and consultative skills. Proficient in PowerPoint, business intelligence (Tableau/PowerBI), planning, ERP, Workday Adaptive, and reporting systems. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. $61,100.00 - $126,900.00 Benefits: Medical, Dental, and Vision Insurance. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Key Qualifications BS/BA or equivalent in Finance, Economics, Accounting, Data Science, or related field. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale.
Strategic Sourcing Category Lead - Technology
Company: Genesys
Location: Indianapolis, IN
Posted Nov 22, 2023
We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Visit www.genesys.com. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. $83,600.00 - $164,000.00 Benefits: Medical, Dental, and Vision Insurance. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. About Genesys: Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. Excellent presentation skills Highly proficient with Microsoft Office programs including Word, Excel and PowerPoint Experience with Procurement/Sourcing solutions Key Interfaces, Internal/External: This important position will require establishing and managing relationship(s) across many layers of internal and external interfaces Reports to the Director of Strategic Sourcing, Technology within the Procurement team Interfaces with stakeholders at Director, Sr. Director, Vice-President, and Senior Executive levels within Genesys from all functions including but not limited to Technology, Marketing, Engineering, Finance, IT, and Sales Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. General Traits: High-energy, high-integrity individual with the ability to work independently, with minimal supervision, on multiple, concurrent projects of varying complexity and priorities Communication skills: Thorough written and verbal communication.