Jobs at Impact
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VP of Sales Development
Company: Impact
Location: New York City, NY
Posted Nov 29, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This will include leveraging new technologies, improving messaging tactics, social engagement strategy, motivating the team, and more. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. An established company with a cool, high-velocity work ethos, where each person can make a difference! Salary Range: $200K base + variable compensation plan (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant. As a VP, Sales Development, you will focus on managing the global team responsible for creating engagement with brands. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com. impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. 5+ years of experience managing a sales development organization Proven record of results - hitting/exceeding sales goals Exceptional communication skills in both verbal and written Proven history of developing and executing creative business development campaigns General knowledge of ecommerce marketing, sales, recruiting, and assessing result Excited to work with the team in our New York office in person Benefits (Perks): Medical, Dental and Vision insurance Unlimited responsible PTO Flexible work hours Parental Leave Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
Sales Manager
Company: Impact Networking
Location: Other US Location
Posted Nov 24, 2023
Desired Skills - 3-5 years of sales management experience preferred - Experience in a consultative and full cycle sales environment preferred - Previous sales experience in IT, Cyber Security, technology or Digital Transformation sales preferred - College Degree preferred - Strong leadership skills - Strong communication skills - High degree of self-motivation - Ability to work under pressure - Ability to work on your own initiative and as part of a team - Results oriented Benefits - 20 days of PTO - 12+ paid holidays - Flexible Sick Day Policy - Paid Maternity & Paternity Leave - Comprehensive Health, Disability Life, Dental and Vision Plans - Discretionary 401(K) match & retirement plans - Continued education reimbursement - On-going training & development opportunities If you are passionate about technology, possess a deep understanding of IT, Cybersecurity, and related solutions, and are ready to take on a leadership role in a dynamic and rewarding environment, we encourage you to apply. In conjunction, new Sales Executives receive one-on-one field mentoring, online class certifications, eLearning modular trainings, and team assimilation within their first 30 days. Over the duration of the Program, the ILI facilitates 1:1 Wellness Checks, Refresher Workshops, and advancing Sales Courses for Sales Professionals to accelerate sales process mastery, sales skills, solution and industry expertise to springboard them to their highest potential. - Collaborate with the sales team to promote and sell IT and cybersecurity solutions, including managed services, software, hardware, and consulting services. - Provide guidance, coaching, and mentorship to the sales team to enhance their performance. - Conduct thorough needs assessments and propose tailored solutions to clients. Classroom instruction begins at onboarding with an extensive and rigorous one-week course called Foundations, in which Sales Executives learn go-to-market strategy, solution portfolio, objection-handling and prospecting techniques. Things We Are Looking For The ideal candidate will be be passionate about the ever-changing landscape of technology, possess a strong understanding of IT, Cyber Security, and other technology related solutions and demonstrate strong leadership skills. - Stay updated on the latest technology and cybersecurity trends and incorporate them into the sales strategy.- Develop a deep understanding of client needs and market trends - Meets or exceeds budgeted revenue, gross profits, and expense goals - Reviews each month's performance and revises goals accordingly - Manage accounts and design appropriate solution based on clients' needs - Present the Impact value proposition to decision makers with Account Executives - Write proposals and negotiate terms of contracts with sales reps - Coach Account Executives to build long-term relationships with clients - Conduct one-on-one review with all Account Executives to build more effective communications, to more clearly understand training and development needs and to provide insights to each individual as to how to improve his/her sales and activity performance - Provide timely feedback to the general sales manager/VP of Sales regarding individual Account Executive activities/ performance and sales forecasts - Provide to general sales manager/VP of Sales and corporate end of the month reports that clearly communicate the final results What employees get out of a career at Impact - A clear path of career advancement and upward mobility based on transparent performance benchmarks - Mentoring from industry leaders - Transparent communication of financial goals and results - Recognition and promotion based on performance - Thorough training for confident, empowered quick-minded in-field decisions - Open-door policy encourages direct interaction with C-level colleagues - Work with a winning team-Impact is largest independent business process optimization solutions provider in the Midwest - Competitive compensation plan, including base salary plus commission Professional Development Professional development and education are staples of the Impact culture, as evidenced by the conception of the Impact Leadership Institute (ILI). Services include:Managed IT & Cybersecurity - Digital Transformation Solutions - Managed Marketing - Managed Print Services - Develop and execute strategic sales plans to achieve or exceed sales targets and revenue goals.
Copywriter (Marketing)
Company: Impact Networking
Location: Chicago, IL
Posted Dec 01, 2023
Benefits - 20 days of PTO - 12+ paid holidays - 7 Paid Sick Days - Paid Maternity & Paternity Leave - Comprehensive Health, Disability Life, Dental and Vision Plans - 401(K) match & retirement plans - Student Loan reimbursement - On-going training & development opportunities LI-Onsite Our solutions include: - Website Design & Development - Automation - SEO - Content Marketing - Photography and Video - Digital Branding - Market Research & Analysis - Paid Media & Paid Search - App Design & Development - Business Consulting Responsibilities - Write creative and compelling copy for a diverse range of marketing materials, including print, digital, social media, and experiential campaigns - Collaborate with the Creative Director, Art Directors, and other team members to develop and execute integrated marketing campaigns that align with our clients' objectives - Adapt writing style and tone to suit various formats, including headlines, body copy, scripts, and social media posts, ensuring consistency in messaging - Assist in presenting creative work to clients, incorporating feedback as needed to refine and improve copy - Stay current on industry trends, emerging technologies, and best practices in copywriting and content marketing - Manage multiple projects simultaneously, effectively prioritizing tasks and meeting deadlines Things We Are Looking For - Bachelor's degree in English, Journalism, Communications, or a related field - 2+ years of experience in an agency or in-house creative team, with a focus on copywriting and content creation - Strong portfolio showcasing a variety of writing styles and formats, including print, digital, and experiential projects - Excellent writing, editing, and proofreading skills, with a keen eye for detail and a commitment to delivering high-quality work - Solid communication skills, with the ability to work effectively in a collaborative team environment - Understanding of marketing principles and strategies, with a focus on audience segmentation and message development - Ability to work well under pressure and manage multiple projects with tight deadlines Candidates must submit a portfolio to be considered for the role, and should expect to deliver a portfolio review as part of the interview process. Once an Impact client, our clients have full access to our entire team of creatives, strategists, and analysts. As our clients' goals and needs evolve throughout the relationship, have peace of mind knowing that we have the skills, experience and services to help serve them with whatever they need. We provide our clients with a strategic plan at the start of the engagement which may include any mix of the following tactics, all based upon our clients' goals. The ideal candidate will have a strong background in copywriting, a passion for crafting compelling narratives, and a keen understanding of how to connect with various target audiences. The Team Behind Your Brand's Success: Impact Managed Marketing About Impact's Managed Marketing Division We are positioned to be a full-service agency for all marketing needs. It is suggested that you have a link to your portfolio on your resume. We are currently seeking an experienced and talented Copywriter to join our creative team. Description Impact is hiring a Copywriter to join our nationally ranked Best and Brightest workplace!
Account Executive, Enterprise
Company: Impact
Location: New York City, NY
Posted Nov 23, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. An established company with a cool, high-velocity work ethos, where each person can make a difference! Minimum of 5 years of closing sales experience, within SaaS. Salary Range: $210K-$260K potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant. If this is you, we offer competitive compensation with generous benefits, a flexible remote working policy, and a supportive and committed team around you! If you are excited about using your creativity, strategic, project management, and consultative selling skills to generate new business then this role will allow you to thrive and succeed. Bachelor's Degree. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com. Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled Flexible spending accounts and 401(k) An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
Staff Accountant - Reporting
Company: Impact XM
Location: Dayton, OH
Posted Nov 22, 2023
A.) Impact XM Benefits - US Impact XM offers a comprehensive benefit package including: Medical, Dental, Vision, Life, LTD,401(k), Flexible Time Off and Holiday pay as well as competitive salaries and the opportunity for growth within our exciting industry! From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software and Microsoft Office Word Processing software, Microsoft PowerPoint and Outlook. REQUIREMENTS & SKILLS: Bachelor's degree (B. About Impact XM Impact XM is a global event and experiential marketing agency that empowers brands to power business-and has nearly 50 years in business to prove it. This ensures we live up to our name by making a positive impact on people's lives and our clients' business. Prepares Weekly Sales and Working Capital Reports for management. Writes monthly reports summarizing departmental financial performance. Develops departmental budgets for 2023 and updates periodically.
Marketing Traffic Coordinator
Company: Impact Networking
Location: Chicago, IL
Posted Dec 01, 2023
- Comprehensive Health, Disability, Life, Dental, and Vision Plans. - Continued education reimbursement. - Paid Parental Leave. - 12+ paid holidays. - Flexible Sick Day Policy. - Ongoing training & development opportunities. Benefits - 20 days of PTO. - Ability to thrive in a fast-paced, deadline-driven environment. - Excellent communication and interpersonal skills. - 401(K) discretionary match & retirement plans.
Copywriter (Marketing)
Company: Impact Networking
Location: Chicago, IL
Posted Dec 01, 2023
Benefits - 20 days of PTO - 12+ paid holidays - Flexible Sick Day Policy - Paid Parental Leave - Comprehensive Health, Disability, Life, Dental, and Vision Plans - 401(K) discretionary match & retirement plans - Continued education reimbursement - Ongoing training & development opportunities LI-Onsite Our solutions include: - Website Design & Development - Automation - SEO - Content Marketing - Photography and Video - Digital Branding - Market Research & Analysis - Paid Media & Paid Search - App Design & Development - Business Consulting Responsibilities - Write creative and compelling copy for a diverse range of marketing materials, including print, digital, social media, and experiential campaigns - Collaborate with the Creative Director, Art Directors, and other team members to develop and execute integrated marketing campaigns that align with our clients' objectives - Adapt writing style and tone to suit various formats, including headlines, body copy, scripts, and social media posts, ensuring consistency in messaging - Assist in presenting creative work to clients, incorporating feedback as needed to refine and improve copy - Stay current on industry trends, emerging technologies, and best practices in copywriting and content marketing - Manage multiple projects simultaneously, effectively prioritizing tasks and meeting deadlines Things We Are Looking For - Bachelor's degree in English, Journalism, Communications, or a related field - 2+ years of experience in an agency or in-house creative team, with a focus on copywriting and content creation - Strong portfolio showcasing a variety of writing styles and formats, including print, digital, and experiential projects - Excellent writing, editing, and proofreading skills, with a keen eye for detail and a commitment to delivering high-quality work - Solid communication skills, with the ability to work effectively in a collaborative team environment - Understanding of marketing principles and strategies, with a focus on audience segmentation and message development - Ability to work well under pressure and manage multiple projects with tight deadlines Candidates must submit a portfolio to be considered for the role, and should expect to deliver a portfolio review as part of the interview process. Once an Impact client, our clients have full access to our entire team of creatives, strategists, and analysts. As our clients' goals and needs evolve throughout the relationship, have peace of mind knowing that we have the skills, experience and services to help serve them with whatever they need. We provide our clients with a strategic plan at the start of the engagement which may include any mix of the following tactics, all based upon our clients' goals. The ideal candidate will have a strong background in copywriting, a passion for crafting compelling narratives, and a keen understanding of how to connect with various target audiences. The Team Behind Your Brand's Success: Impact Managed Marketing About Impact's Managed Marketing Division We are positioned to be a full-service agency for all marketing needs. It is suggested that you have a link to your portfolio on your resume. We are currently seeking an experienced and talented Copywriter to join our creative team. Description Impact is hiring a Copywriter to join our nationally ranked Best and Brightest workplace!
Sales Manager
Company: Impact Networking
Location: North Suburbs
Posted Dec 04, 2023
Desired Skills - 3-5 years of sales management experience preferred - Experience in a consultative and full cycle sales environment preferred - Previous sales experience in IT, Cyber Security, technology or Digital Transformation sales preferred - College Degree preferred - Strong leadership skills - Strong communication skills - High degree of self-motivation - Ability to work under pressure - Ability to work on your own initiative and as part of a team - Results oriented Benefits - 20 days of PTO - 12+ paid holidays - Flexible Sick Day Policy - Paid Parental Leave - Comprehensive Health, Disability Life, Dental and Vision Plans - Discretionary 401(K) match & retirement plans - Continued education reimbursement - On-going training & development opportunities If you are passionate about technology, possess a deep understanding of IT, Cybersecurity, and related solutions, and are ready to take on a leadership role in a dynamic and rewarding environment, we encourage you to apply. In conjunction, new Sales Executives receive one-on-one field mentoring, online class certifications, eLearning modular trainings, and team assimilation within their first 30 days. Over the duration of the Program, the ILI facilitates 1:1 Wellness Checks, Refresher Workshops, and advancing Sales Courses for Sales Professionals to accelerate sales process mastery, sales skills, solution and industry expertise to springboard them to their highest potential. - Collaborate with the sales team to promote and sell IT and cybersecurity solutions, including managed services, software, hardware, and consulting services. - Provide guidance, coaching, and mentorship to the sales team to enhance their performance. - Conduct thorough needs assessments and propose tailored solutions to clients. Classroom instruction begins at onboarding with an extensive and rigorous one-week course called Foundations, in which Sales Executives learn go-to-market strategy, solution portfolio, objection-handling and prospecting techniques. Things We Are Looking For The ideal candidate will be be passionate about the ever-changing landscape of technology, possess a strong understanding of IT, Cyber Security, and other technology related solutions and demonstrate strong leadership skills. - Stay updated on the latest technology and cybersecurity trends and incorporate them into the sales strategy.- Develop a deep understanding of client needs and market trends - Meets or exceeds budgeted revenue, gross profits, and expense goals - Reviews each month's performance and revises goals accordingly - Manage accounts and design appropriate solution based on clients' needs - Present the Impact value proposition to decision makers with Account Executives - Write proposals and negotiate terms of contracts with sales reps - Coach Account Executives to build long-term relationships with clients - Conduct one-on-one review with all Account Executives to build more effective communications, to more clearly understand training and development needs and to provide insights to each individual as to how to improve his/her sales and activity performance - Provide timely feedback to the general sales manager/VP of Sales regarding individual Account Executive activities/ performance and sales forecasts - Provide to general sales manager/VP of Sales and corporate end of the month reports that clearly communicate the final results What employees get out of a career at Impact - A clear path of career advancement and upward mobility based on transparent performance benchmarks - Mentoring from industry leaders - Transparent communication of financial goals and results - Recognition and promotion based on performance - Thorough training for confident, empowered quick-minded in-field decisions - Open-door policy encourages direct interaction with C-level colleagues - Work with a winning team-Impact is largest independent business process optimization solutions provider in the Midwest - Competitive compensation plan, including base salary plus commission Professional Development Professional development and education are staples of the Impact culture, as evidenced by the conception of the Impact Leadership Institute (ILI). Services include:Managed IT & Cybersecurity - Digital Transformation Solutions - Managed Marketing - Managed Print Services - Develop and execute strategic sales plans to achieve or exceed sales targets and revenue goals.
Account Manager
Company: Impact XM
Location: Dayton, OH
Posted Nov 22, 2023
Impact XM Benefits Impact XM offers a comprehensive benefit package including: Medical, Dental, Vision, Life, AD&D, LTD, RRSP & DPSP, Flexible Time Off and Holiday pay as well as competitive salaries and the opportunity for growth within our exciting industry. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. About Impact XM Impact XM is a global event and experiential marketing agency that empowers brands to power business-and has nearly 50 years in business to prove it. This ensures we live up to our name by making a positive impact on people's lives and our clients' business. or B.S.) RESPONSIBILITIES: Implementation: Support the management of your assigned clients Experiential Marketing portfolio Serve as the primary point of contact with Impact XM clients contact on project deliverables Engage Global Estimating when required and support estimating efforts where appropriate Prepare written correspondence and proposals Prepare workback schedules and project plans, communicate action times to supporting personnel, monitor adherence to deadlines Possess strong operational knowledge of Impact XM systems, tools & processes as it relates to project workflow, engage and manage effectively Drive collaboration with Impact XM Fulfillment Centers, Operational departments & personnel to ensure project deliverables are completed effectively and efficiently Collaborate with Impact XM Field Services to effectively manage required show services and schedule Installation & Dismantle labor for your projects Observe deadlines, prioritize workload and operate under limited time constraints Manage approval processes and ensure all solutions follow abide the show specific rules & regulations Act as liaison between clients, agencies, appropriate 3rd parties and all Impact XM departments Work effectively and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environment Proficient in Microsoft Office in order to prepare client correspondence, proposals and presentations Account Management: Able to manage multiple mid-size clients (each $250K - $500K annual revenue) Consistently demonstrate ability to support problem-solving efforts when challenges or concerns arise Recognize and support development of new business opportunities with existing clients Build and maintain relationships with the clients that we support Elevate new prospect opportunities to sales leadership Proactively contribute ideas to projects and regularly make recommendations to client contact and Account Director on how to strengthen our relationships Actively participate in internal brainstorming sessions by offering ideas on project deliverables Participate in capabilities presentations, sales presentations, pitches and proposal generation for existing client base and prospects Clearly represent their client's needs, while guiding internal teams with their knowledge and insights of the client and the client's business throughout the project life cycle, from concept development through delivery and final billing Manage all account related needs including, but not limited to: Inventories Show site expectations Quality assurance Estimating, proposals & invoicing Financial Responsibility / Management: Maintain and update project information, including financial within Impact XM systems Demonstrate project and meeting fiscal responsibility Monitor and ensure consistent delivery of ≥40% gross margin on average Responsible for estimating repeat projects; working with Global Estimating on new builds, large activations or specialty projects Ensure all costs/ items are accounted for within Impact XM systems, client quotes, proposals and invoices Review all invoice drafts for accuracy prior to billing Follow-up directly with client, as required, to resolve unpaid invoices in a timely fashion Contribute to regular business review reports with Account Director Leadership: Train and develop individual skill set, expanding client services, business and marketing expertise Resolve problems / conflicts within team within reason Complete all work with some supervision and direction REQUIREMENTS & SKILLS: Passionate about working with people and be customer-centric Experience in the face-to-face experiential marketing or a creative solutions-based agency Thrives in an entrepreneurial and independent environment Is impervious to limits or roadblocks Embodies flexibility, open-mindedness and receptivity Actively works out solutions Identifies something valuable in being part of a team and ability to effectively collaborate Effective communication skills are required: including the ability to make effective and persuasive presentations; prepare written documentation including proposals, quotations and letters; maintain accurate and complete client and project files Ability to develop excellent rapport with existing and prospective clients Demonstrates a good "business sense" Exhibits the ability to multi-task, sell, and operate under severe time constraints and deadlines Good organization, detail and follow-up skills are required with the ability to manage and reset priorities in a rapidly changing environment Bachelor's degree (B.A. from four-year college or university; and 2+ years' experience as an Account Coordinator or similar experience successfully executing projects and programs and/or training; or equivalent combination of education and experience. The Account Manager takes all appropriate and necessary actions to ensure clients regard Impact XM in high esteem and have significant confidence in the support provided. An Account Manager supports Impact XM Account Directors on the strategic aspect of the client relationship and drives the tactical aspects of all project deliverables. An Account Manager is responsible for maintaining and growing assigned Impact XM clients as it relates to their Experiential Marketing portfolios.
Machine Learning Operations (MLOps) Engineer II
Company: Impact
Location: Columbus, OH
Posted Dec 03, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Familiarity with DevOps practices and tools such as Kubernetes, Docker, Jenkins, Git Benefits (Perks): Medical, Dental and Vision insurance Unlimited PTO Flexible work hours Maternity/Paternity leave Free Affiliate & Partnerships Industry Fundamentals Certification by PXA Catered lunch every Thursdays, a healthy snack bar, and great coffee to keep you fueled Flexible spending accounts and 401(k) An employee-led culture team that plans our happy hours, parties, and other events to celebrate our many successes An established company with a cool, high-velocity work ethos, where each person can make a difference! To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oréal, Fanatics and Levi’s, visit www.impact.com. 2+ years of experience in MLOps and Data engineering Experience in Databricks preferred Experience in all DS libraries Google Cloud environment certifications a plus Collaboration with squads, leadership role Exposure to deep learning approaches and modeling frameworks (PyTorch, Tensorflow, Keras, etc.) impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. Masters in Computer Science, Data Science preferred Minimum of 2 years experience in developing and deploying machine learning models in a production environment. Own production pipeline for all DS jobs Work closely with data science on new pipelines Create monitoring solutions around all aspects of pipeline Scale solutions around data volumes, budget, SLAs, infrastructure CI/CD pipeline ownership Help Architect necessary data handoffs to other squads Develop and mentor best practices within Impact Interface with external systems to extract data Operate independently, research new technologies, champion solutions Collaborate cross squad to develop various data handoffs What you will be doing: Strong DevOps mentality: Knowledge of making a complicated pipeline simple and easy to maintain, with proven experience of Terraform/Spark Continuous Learner Cloud / GCP experience Big Data experience Highly organized, proven ability to work on multiple projects at once Problem Solving Does this sound like you? If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you! We are an equal opportunity employer and value diversity at our company.
Senior Project Manager
Company: Impact XM
Location: Dayton, OH
Posted Nov 22, 2023
Embodies flexibility, open-mindedness, and receptivity. Impact XM Benefits Impact XM offers a comprehensive benefit package including: Medical, Dental, Vision, Life, AD&D, LTD, RRSP & DPSP, Flexible Time Off and Holiday pay as well as competitive salaries and the opportunity for growth within our exciting industry. Respect is Given - We understand, acknowledge, and appreciate the perspective and actions of others. Good organization, detail and follow-up skills are required. Actively works out solutions. ABC Always Be CURIOUS - We explore the possibilities, discover innovative solutions, and learn from experience. Effective communication skills are required. Trust is Earned - We are defined by our actions and held accountable to our co-workers, clients, and outcomes. Ability to travel to onsite deliverables when appropriate. We>Me Collaboration and transparent communication creates our best work.
Senior Account Manager (English & French speaking)
Company: Impact XM
Location: Dayton, OH
Posted Nov 22, 2023
Impact XM Benefits - Canada Impact XM offers a comprehensive benefit package including: Medical, Dental, Vision, Life, AD&D, LTD, RRSP & DPSP, Flexible Time Off and Holiday pay as well as competitive salaries and the opportunity for growth within our exciting industry. Ability and desire to coach Account Managers & Account Coordinators in areas of expertise. RESPONSIBILITIES Implementation: Support and provide leadership regarding the management of your assigned clients Experiential Marketing portfolio Serve as the lead Account Manager and primary point of contact with Impact XM clients contact on project deliverables as it relates to Account Management Engage Global Estimating when required and support estimating efforts where appropriate Prepare high-level written correspondence and proposals to clients & client leadership Prepare workback schedules and project plans, communicate action times to supporting personnel, monitor adherence to deadlines Possess mastery level operational knowledge of Impact XM systems, tools & processes as it relates to project workflow, engage and manage effectively Drive collaboration with Impact XM Fulfillment Centers, Operational departments & personnel to ensure project deliverables are completed effectively and efficiently Collaborate with Impact XM Field Services to effectively manage required show services and schedule Installation & Dismantle labor for your projects Observe deadlines, prioritize workload and operate under limited time constraints Manage approval processes and ensure all solutions follow abide the show specific rules & regulations Act as liaison between clients, agencies, appropriate 3rd parties and all Impact XM departments Work effectively and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environment Proficient in Microsoft Office in order to prepare client correspondence, proposals and presentations Utilize IXM systems to document and communicate project details, activities, and actions Account Management: Able to manage multiple large clients (each +five-hundred thousand in annual revenue) Ability to manage projects simultaneously from start to finish (from creative development, to proposal approvals, to implementation, to reconciliation) Consistently demonstrate ability to support problem-solving efforts when challenges or concerns arise Recognize and support development of new business opportunities with existing clients Build and maintain relationships with the clients that we support Elevate new prospect opportunities to sales leadership Proactively contribute ideas to projects and regularly make recommendations to client contact and Account Director on how to strengthen our relationships Drive internal brainstorming sessions by offering ideas on project deliverables Participate in capabilities presentations, sales presentations, pitches and proposal generation for existing client base and prospects Clearly represent their client's needs, while guiding internal teams with their knowledge and insights of the client and the client's business throughout the project life cycle, from concept development through delivery and final billing Manage all account related needs including, but not limited to: Inventories Show site expectations Quality assurance Estimating, proposals & invoicing Ability to include project documentation Travel approximately 30% of the time, supporting client deliverables; global travel may be required Exceptional time management and reporting Financial Responsibility / Management: Ability to forecast client financial activity with Impact XM on a 12-month rolling calendar Maintain and update project information, including financial within Impact XM systems Demonstrate project and meeting fiscal responsibility Monitor and ensure consistent delivery of ≥40% gross margin on average Responsible for estimating repeat projects; working with Global Estimating on new builds, large activations or specialty projects Ensure all costs/ items are accounted for within Impact XM systems, client quotes, proposals and invoices Review all invoice drafts for accuracy prior to billing Follow-up directly with client, as required, to resolve unpaid invoices in a timely fashion Contribute & develop regular business review reports with Account Director & Sales Leadership Leadership Identify areas of personal expertise and share learnings with Global Account Management Train and develop individual skill set, expanding client services, business and marketing expertise Coach Account Managers & Account Coordinators in areas of expertise Resolve problems / conflicts within organization where appropriate Complete all work and responsibilities with minimal supervision and direction Desired Characteristics: Must be fluent in English and French Passionate about working with people and be customer-centric Experience in the face-to-face experiential marketing or a creative solutions based agency Thrives in an entrepreneurial and independent environment Is impervious to limits or roadblocks Embodies flexibility, open-mindedness and receptivity Actively works out solutions Identifies something valuable in being part of a team and ability to effectively collaborate Effective communication skills are required: including the ability to make effective and persuasive presentations; prepare written documentation including proposals, quotations and letters; maintain accurate and complete client and project files Ability to develop excellent rapport with existing and prospective clients Demonstrates a good "business sense" Exhibits the ability to multi-task, sell, and operate under severe time constraints and deadlines Good organization, detail and follow-up skills are required with the ability to manage and reset priorities in a rapidly changing environment Solution oriented Global and digital experience are highly desired EDUCATION and/or EXPERIENCE Bachelor's degree (B.A. from four-year college or university; and 2+ years' experience as an Account Manager or similar experience successfully executing projects and programs and/or training; or equivalent combination of education and experience. or B.S.) A Senior Account Manager supports Impact XM Account Directors on the strategic aspect of the client relationship and manages tactical aspects of project deliverables. The Senior Account Manager takes all appropriate and necessary actions to ensure clients regard Impact XM in high esteem and have significant confidence in the support provided. A Senior Account Manager is responsible for maintaining and growing profitable revenue for assigned Impact XM clients as it relates to their Experiential Marketing portfolios. Senior Account Manager Impact XM develops solutions for virtual and live events. We are looking for a Senior Account Manager who is fluent in English and French to join our team.