Jobs at Norfolk Southern Corporation
119,756 open positions
Norfolk Southern Corporation is one of the largest freight rail carriers in North America, known for integrating advanced technology into rail logistics. The company deploys real‑time tracking systems, predictive maintenance analytics, and digital freight platforms to improve safety, reliability, and customer service.
Norfolk Southern hires a wide range of tech professionals, from software engineers and data scientists to cybersecurity analysts, GIS specialists, and cloud architects. New hires typically participate in structured onboarding, collaborate with cross‑disciplinary teams, and work on projects that directly influence freight operations and customer experience.
By reviewing Norfolk Southern’s listings on Job Transparency, you gain access to exact salary ranges, bonus structures, and employee sentiment scores. This data lets you compare roles, set realistic salary expectations, and negotiate with confidence.
Senior Application Development Engineers
Company: Centene Corporation
Location: Other US Location
Posted Sep 15, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development. MINIMUM REQUIREMENTS: PRIMARY REQUIREMENTS: Bachelor's degree in Electrical and Electronic Engineering, Computer Science, Engineering, Statistics, Mathematics or related, and 4 years of relevant work experience. JOB SITE: 7700 Forsyth Boulevard, St. Louis, MO 63105 WORK HOURS: Monday-Friday, 40 hours/week [8:00 am to 5:00 pm] To apply, please visit Centene's web page at http://jobs.centene.com/careers. • Implement enhancements, bug fixes, utilities, performance tuning, and security as needed.• Lead teams in design, conduct architecture of Pega, mentor team members, and work with management on planning, future integrations, framework, tool evaluations, effort estimations, project sizing and development endeavors on Pega platform. In addition, experience with the following skills is required: (1) Using Pega Robotics manager (Pega automation tool) to automate business flows for regression testing; (2) Working in relationship databases including Oracle, SQL, Pega out of the box (OOTB) reporting table structures, Amisys Core Tables; (3) Writing SQL statements/scripts including complex statements using multiple joins (including outer and inner joins), writing to temp files; (4) Working with SOAP UI/REST to test/debug service failures and uncover data issues; (5) Designing and developing small enhancements on Pega applications, including Encounters Workflow, Enterprise Encounters Workflow, ClaimsPath, Claims Intake Fallout, Business Operations Process Management, CWS Quality Audit; and (6) Using Pega Deployment Manager (PDM) to aid in automated deployments through all environments. • Configure routing criteria, priority order, LOBs, Letter Templates, Classes, Security, and Architecture for these new States. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. • Act as Release Manager to support all development teams, ensuring successful deployments of quality code.• Position reports to Centene headquarters at 7700 Forsyth Boulevard, St. Louis, MO 63105 and various unanticipated worksites throughout the U.S. Telecommuting permitted 100% of the time. • Work closely with QA teams to ensure quality of the product delivered, test planning and automations.
Senior Full-Stack Developer (Angular .Net)
Company: Southern Glazer's Wine & Spirits
Location: Miami, FL
Posted Sep 14, 2023
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more. This can include taking technical specifications and developing an application or integration of data between applications, testing, as well as, completing the appropriate technical documentation. Specialized Skills and Technologies Angular 3-5 + years experience.Net C 3-5 + year experience1 + TSQL1 + JavaScriptKnowledge of Net CORE WebELK (Elastic, Kibana, Logstash) a plusApigee API a plusASP.NET Razor a plus Primary Responsibilities Serve in a team leader capacity with large-scale Application Development projects / programs Drive technical validity of solution Coordinate issues resolution activities with varied stakeholders Drive the development of business and technical process documentation and training materials Review entire problem logs, identify recurring problems, and complete steps for long-term resolution Provide coaching and development to more junior Application Developers Coordinate the work of 3rd party development teams Participate in Agile teams Drive Behavior-Driven-Design (BDD) process Perform other job-related duties as assigned Minimum Qualifications Bachelor's Degree or a combination of work experience and education Five (5)+ years in an application development or comparable experience Experience developing and supporting production applications including limited experience coordinating and leading development teams/projects Experience working in large complex technology projects including those with offshore teams Strong team player with ability to work with multiple stakeholders across a variety of functions as well as able to work independently Excellence in communicating and presenting complex information to technical and nontechnical stakeholders Strong analytical, mathematic, and problem-solving skills Ability to develop and manage an action plan including strong attention to detail Ability to demonstrate the Agile delivery values of Openness, Commitment, Respect, Courage, and Focus Physical Demands Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs EEO Statement Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges. As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. If you're looking to fill your glass with opportunity, come join our FAMILY. We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. Overview The Sr Developer's role is to develop and enhance in-house software applications or extensions by coding with a technical language to meet business requirements and business objectives.
Senior Product Owner, Supply Chain
Company: Rich Products Corporation
Location: Buffalo, NY
Posted Sep 14, 2023
The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $135,920.00 - $203,880.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. Technical / Analytical Skills:• Expert knowledge of BY (JDA) LDE, D360, IO, ESP, BTL, and Sequencing tools, utilizing them to drive operational excellence.• Deep understanding of inventory optimization engine and parameters, optimizing inventory levels.• Proficiency in data analytics, enabling data-driven decision-making and insights.• Expert problem-solving skills, addressing complex supply chain challenges with innovative solutions.• Familiarity with IT Software Development Lifecycle, facilitating smooth implementation of software solutions.• Proficient in scenario planning, preparing for various supply chain contingencies.• Familiarity with Project Management and Agile / SaFe Methodologies, supporting efficient project delivery.• Familiarity with SaaS and Cloud Infrastructure, leveraging modern technologies to enhance supply chain capabilities.• Expert in data-driven insight generation, using data to identify opportunities and drive improvements.• In-depth knowledge of end-to-end supply chain and operations, understanding the entire value chain. o Participates in industry, supply chain and technology forums and bring best practices around end-to-end supply chain planning, planning strategy, industry trends and share lessons with the team. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. o Manages Planning COE roles to ensure best practices, prioritization of enhancements, ongoing education, shared learnings etc. Soft Skills:• Proficient negotiation skills for effective stakeholder management and decision-making.• Expert in collaborative decision-making, fostering teamwork and consensus-building across the organization.• Proficiency in people and team development, nurturing talent and building high-performing teams.• Excellent communication skills, including verbal and written, to facilitate clear and impactful interactions.• Expertise in presentation and storytelling, enabling effective communication of complex concepts and ideas.• Demonstrated ability in change enablement, guiding teams through organizational transformations.• Proficient in decisiveness and risk-taking, making sound judgments in challenging situations. o Participates in recurring Agile ceremonies including Sprint Planning, daily standups, sprint demos, backlog refinement etc. CORP123 LI-BE2 COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. KEY ACCOUNTABILITIES/OUTCOMES o Drives Blue Yonder solutions and technical support for Demand Planning, Supply Planning, Fulfillment Planning, Sequencing and Inventory Optimization o Ensures connectivity of process and application with upstream and downstream functions (Marketing, Sales, Demand, Fulfillment, etc.)
IT Change Manager
Company: ZOLL Medical Corporation
Location: Pittsburgh, PA
Posted Sep 15, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Essential Functions Assess and document current change management processes, identify areas of improvement, and create alignment of goals, objectives, and strategic initiatives.Identify and manage adoption, usage, and reinforcement of change.Provide leadership and direction to enhance effectiveness of change.Identify, analyze, and prepare risk-mitigation tactics.Develop and publish change management SOPs and maintain all change documentation (policies, procedures, templates, etc. ).Develop, coordinate, and perform post change review of scheduled changes.Utilizing newly established guidelines, assist IT department with technical writing for SOP's, how-to's, and other required documents.Work closely with compliance, internal and external audit teams to drive HIPPA, PWC and HITRUST initiatives. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Required/Preferred Education and Experience Bachelor's Degree computer science, information systems, business administration or other industry-related curriculum preferred4-6 years Proven experience in incident, problem and change management required1-3 years Technical writing experience required required1-3 years Experience working with application, infrastructure, and IT support teams requiredITIL foundations v3 certification or higher is a plus Preferred Knowledge, Skills and Abilities Familiar with a variety of the field's concepts, standards, practices, and procedures Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Job Summary The IT Change Manager will help develop, document, and implement ITIL and applications change management methodology and tools on projects and initiatives throughout the organization. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. Standing - OccasionallyWalking - OccasionallySitting - ConstantlyTalking - OccasionallyHearing - OccasionallyRepetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. To date, the LifeVest WCD has been worn by hundreds of thousands of patients and saved thousands of lives.
Marketing Manager, Chem/IA
Company: Danaher Corporation
Location: Washington DC
Posted Sep 14, 2023
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. If you've ever wondered what's within you, there's no better time to find out. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization. When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. MBA or Advanced degree preferred.Excellent communications, problem solving, project management and planning / analytical skills. You will report into the Director, Marketing, Chem/IA at Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Customer Success Representative-Remote
Company: Rich Products Corporation
Location: Remote
Posted Sep 14, 2023
The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $52,955.00 - $71,645.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. KNOWLEDGE/SKILLS/EXPERIENCE• HS or equivalent. Bachelors degree desired.• No prior travel experience required but appreciation for travel encouraged.• 2-5 years of experience in a related customer facing role with emphasis on technology • Competence in enterprise technology applications: MS Word/Excel/Teams, Salesforce, MailChimp, Canva, etc.• High-touch customer service skills• Strong presentation, multi-tasking, organization and communication skills C ORP123 LI-RT1 COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. To learn more, visit www.richentertainmentgroup.com . KEY ACCOUNTABILITIES/OUTCOMES• Establish and maintain relationships for a designated client portfolio, pursuing regular engagement with assigned clients.• Support customers in all areas of the travel teams service/product capabilities including technology adoption, supplier sourcing, program development, general issue resolution, etc.• Identify, recommend, and support program growth opportunities and program improvement including business consolidation and sale of travel teams products and services for profitable value-adds. • Maintain customer information in CRM database for assigned portfolio.• Participate in a variety of industry groups and networking events where appropriate.• Assist with other projects or duties as assigned either virtually or in-person as required.• Express passion and energy within the organization and always act according to company Ethics, Values, and Compliance guidelines. • Monitor customer issues at a program-level and address them in partnership with internal business partners as needed and in a timely manner.• Review and understand client data and reports; generate basic reports as needed • Support the development and implementation of technologies or processes to improve Account Management value delivery• Assist with Corporate Communication generation and distribution• Participate in sales initiatives and support new client implementation process as directed. The Travel Team , our esteemed full-service travel provider, delivers exceptional travel experiences to corporate, group and leisure customers around the world.
Setup Analyst I
Company: CorVel Corporation
Location: Dallas-Fort Worth, TX
Posted Sep 14, 2023
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. The Setup Analyst supports the goals of the Setup department, personal growth, and of CERiS. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. KNOWLEDGE & SKILLS: Proficient in Microsoft applicationsDetail OrientedAbility to QC personal work product and correct when applicableExceptional organizational skillsThe ability to work independently, as well as with a teamThe ability to work in a fast paced/production environmentAbility to investigate and obtain answers independentlyEffective and professional communication skillsDemonstrated problem solving skills and analytical skill EDUCATION/EXPERIENCE: High school diploma or equivalentMinimum 1 year office experienceData Entry experience About CERiS CERiS, a division of CorVel Corporation, a certified Great Place to Work® company, offers incremental value, experience, and a sincere dedication to our valued partners. ESSENTIAL FUNCTIONSAND RESPONSIBILITIES: Ensure bill is eligible for MCS reviewHandle / organize bills to be entered in a timely fashionEnter bill proficiently and accurately into internal systemCommunicate any special handling of each claimMaintains production standards and production requirementsComply with standard protocol for processing problem claimsResponsible for high profile clients, including production, QC, communications, etc.Train new employeesFunction as back-up for filter or filter leadsRequires punctual and consistent attendanceMust be willing and able to work overtime as requiredAssist co-workers, supervisor and management in accomplishing production goals.Maintain HIPAA compliance in all aspects of communications and performance of dutiesOther duties as assigned. CERiS in Fort Worth, TX is seeking a full time Setup Analyst. The Setup Analyst is responsible for receiving and entering medical claims while maintaining accuracy and meeting turnaround requirements.
Senior Director, Business Operations
Company: Centene Corporation
Location: Other US Location
Posted Sep 15, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. 10+ years of business operations and systems integration experience for call center, enrollment, billing, payment processing, or similar operations applications. Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development. Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff. Direct the identification, development, and implementation programs centered on quality and operations excellence Develop and monitor service levels to ensure compliance with state, federal, and company metrics and standards Initiate ongoing and special projects including process improvement evaluations and analysis, department business development, ROI analysis, and annual satisfaction initiatives Direct all membership related initiatives including identification of business need, strategy recommendation, project outline, management of deliverables, and ROI Work collaboratively to facilitate the design, development and implementation of policies, procedures and practices related to service operations Establish and maintain working relationships with external sources such as CMS for regulatory and compliance guidance Develop and maintain collaborative relationships with health plans, other business units, IT partners, and oversee training and business processes as necessary Direct and oversee continuous improvement of multiple systems for critical operations to enable business objectives Education/Experience: Bachelor's degree in Business or related field or equivalent experience. Health insurance and program management experience preferred. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. Manage service levels; identify service opportunities, new business implementations and product expansions. Position Purpose: Direct and oversee health insurance operations programs in multiple service areas including as billing and enrollment, call center, customer service, etc. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Revenue Mapping Analyst
Company: CorVel Corporation
Location: Dallas-Fort Worth, TX
Posted Sep 14, 2023
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Not excluding providing assistance in training of new incoming employees KNOWLEDGE & SKILLS: Medical Terminology knowledge helpfulProficient in Microsoft Office suite, mainly Outlook and ExcelDetail OrientedExceptional organizational skillsThe ability to work independently, as well as, with a teamThe ability to work in a fast paced/production environmentEffectively communicate with others EDUCATION & EXPERIENCE: High school diploma or equivalentMinimum 1 year office experienceData Entry experience ABOUT CERiS: CERiS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. I.e. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. Patient Name, DOS, Bill Charges, etcMeet production and turnaround time requirementsAssist co-workers, supervisor or management to accomplish product goals and identify any potential issues in a pro-active mannerMaintain HIPAA compliance in all aspects of communicationsProvides general supportRequires punctual and consistent attendanceAdditional duties as assigned. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Conversion of the Summary of Adjusted Report results into a UB formatted documentApplies QC protocols to ensure accuracy of conversionApplies individual line results by UB Revenue CodeEnsures specified Patient Demographic(s) matches original UB information. The Revenue Mapping Analyst is responsible for the conversion of Enhanced Bill Review results into a UB formatted document that is indicative of the results by Revenue Code lines.
Bec Dx Test Engineering Intern
Company: Danaher Corporation
Location: Miami, FL
Posted Sep 14, 2023
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization. If you've ever wondered what's within you, there's no better time to find out. When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .
Customer Success Representative-Remote
Company: Rich Products Corporation
Location: Buffalo, NY
Posted Sep 14, 2023
Bachelors degree desired.• No prior travel experience required but appreciation for travel encouraged.• 2-5 years of experience in a related customer facing role with emphasis on technology • Competence in enterprise technology applications: MS Word/Excel/Teams, Salesforce, MailChimp, Canva, etc.• High-touch customer service skills• Strong presentation, multi-tasking, organization and communication skills C ORP123 LI-RT1 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. KNOWLEDGE/SKILLS/EXPERIENCE• HS or equivalent. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. KEY ACCOUNTABILITIES/OUTCOMES• Establish and maintain relationships for a designated client portfolio, pursuing regular engagement with assigned clients.• Support customers in all areas of the travel teams service/product capabilities including technology adoption, supplier sourcing, program development, general issue resolution, etc.• Identify, recommend, and support program growth opportunities and program improvement including business consolidation and sale of travel teams products and services for profitable value-adds. To learn more, visit www.richentertainmentgroup.com . • Maintain customer information in CRM database for assigned portfolio.• Participate in a variety of industry groups and networking events where appropriate.• Assist with other projects or duties as assigned either virtually or in-person as required.• Express passion and energy within the organization and always act according to company Ethics, Values, and Compliance guidelines. • Monitor customer issues at a program-level and address them in partnership with internal business partners as needed and in a timely manner.• Review and understand client data and reports; generate basic reports as needed • Support the development and implementation of technologies or processes to improve Account Management value delivery• Assist with Corporate Communication generation and distribution• Participate in sales initiatives and support new client implementation process as directed. The Travel Team , our esteemed full-service travel provider, delivers exceptional travel experiences to corporate, group and leisure customers around the world. Celebrating WNY's picturesque waterfront, we manage Canalside and Outer Harbor , which host a variety of arts, cultural, entertainment and fitness activities. Please contact Rich's Human Resources department at [email protected] if you need assistance completing this application or to otherwise participate in the application process.
Director, Business Operations
Company: Centene Corporation
Location: Other US Location
Posted Sep 15, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff. 7+ years of business operations (call center, enrollment, billing, payment processing, or similar operations) experience preferably in a managed care and/or Medicare environment. Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development. • Process Optimization and Standardization Develop and implement programs centered on quality and operations excellence Develop and monitor service levels to ensure compliance with state, federal, and company metrics and standards Initiate ongoing and special projects including process improvement evaluations and analysis, department business development, ROI analysis, and annual satisfaction initiatives Direct all membership related initiatives including identification of business need, strategy recommendation, project outline, management of deliverables, and ROI Work collaboratively to facilitate the design, development and implementation of policies, procedures and practices related to service operations Establish and maintain working relationships with external sources such as CMS for regulatory and compliance guidance Develop and maintain collaborative relationships with health plans, other business units, IT partners, and oversee training and business processes as necessary Experience/Experience: Bachelor's degree in Business or related field or equivalent experience. Health insurance and project management experience preferred. Must effectively communicate upwards, laterally and downwards throughout the organization as well with external constituencies.• Shared Service Program benefit realization• Region-wide efforts to reduce complaints, grievances and appeals. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. Ensuring follow-through on the part of key players, and sustaining momentum needed to drive these initiatives. • Team responsible for ensuring Executives understand current performance, trajectory and expected results.