Jobs at Upside
393,388 open positions
Director, Marketing Operations
Company: Upside
Location: Chicago, IL
Posted Dec 17, 2023
We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Upside, we believe that diversity drives innovation. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners. What you need: 10+ years working in marketing technology and operations at growth companies and 3+ years directly leading a marketing ops team Expert-level experience in HubSpot and Salesforce CRM, database management/SQL experience preferred Deep understanding of the marketing technology landscape, including MarTech, AdTech, and WebTech. Everyone is welcome here. Proactively address potential issues with deliverability, automation, or data quality Ensure that our marketing operations strategy evolves in collaboration with Revenue Operations to meet the needs of Marketing and is clearly communicated to internal partners Identify funnel optimizations, select new technologies, improve data workflows, and help marketing drive demand and sales pipeline by identifying what works (or what doesn’t) Define, build, map, and document key marketing processes and proactively identify gaps and optimizations for our current processes Lead the MarTech portfolio including the selection, implementation, integration, maintenance, and adoption of new technology Own and lead marketing automation platform, including the development and execution of lead processing strategies, campaign management, and maintenance of data hygiene Lead the marketing operations and insights team by prioritizing, allocating resources, and serving as the subject matter authority on marketing operations and marketing automation guidelines Collaborate with Finance to lead budget tracking and management for the marketing team. About the job: As the Director of Marketing Operations, you will support marketing efficiency, effectiveness, and business contribution by building and continually improving our processes, data, infrastructure, access, and measurement. You and your team will be responsible for developing and documenting marketing workflows, handling marketing data, analyzing performance, and aligning cross-functionally with RevOps. Regularly advise key partners across marketing, sales, finance, and the executive team on marketing performance to ensure cross-functional alignment on the best possible data-driven marketing strategy Conduct performance retrospectives on a quarterly basis, develop insights and incorporate takeaways in future programs to continue to improve performance. Ability to collaborate across teams and drive and influence business growth Strong understanding of Customer Lifecycle and Lead lifecycle management Deep knowledge of and hands-on experience using marketing automation tools to implement programs, design automation workflows, and manage databases The fine print: Location: This role is a hybrid role and required to work from our Chicago, IL office 2 days/week.
Senior Software Engineer II, Payments
Company: Upside
Location: Remote
Posted Mar 07, 2024
<p><strong>Meet Upside<strong><p> <p>We created Upside to transform brickandmortar commerce Our technology uses the sophistication of online retailprofit measurement attribution and incrementalityto provide users with more value on their everyday purchases and brickandmortar businesses with new profitable customers Weve helped millions of users earn 2 to 3 times more cashback than any other product and hundreds of thousands of brickandmortar businesses earn measurable profit Billions of dollars in commerce run through the Upside platform every year and that value goes directly back to our retailer partners the consumers they serve and important sustainability initiatives<p> <p><strong>The Impact Youll Make<strong><p> <p>Youll join a team of closeknit and fastlearning engineers who believe in our mission to help communities Youll report into the Director of Engineering and build new functionality to facilitate payments processing that integrates with our existing software ecosystem<p> <ul><li>Write Python or Java code and participate in peer code reviews<li> <li>Design technical architecture and communicate with nontechnical audiences<li> <li>Collaborate with Engineers Product Managers Security and our PMO<li> <li>Lead projects from design to done<li> <li>Monitor and support live systems<li> <li>Mentor junior engineers<li> <ul><p><strong>What You Should Have<strong><p> <ul><li>5+ years of software engineering within a collaborative and agile environment<li> <li>Bachelors degree in Computer Science or Engineering or equivalent experience<li> <li>Expertise in Python or Java and proficiency with AWS Lambda<li> <li>Experience with distributed systems<li> <ul><p><strong>Tools we use<strong><p> <ul><li>Python<li> <li>AWS eg Lambda DynamoDB<li> <li>GitHub Actions<li> <li>Java<li> <li>Terraform<li> <ul><p><strong>The Fine Print<strong><p> <ul><li><strong>Location <strong>This is a fully remote role that may work anywhere in the United States Youre still welcome to come work at any of our DC NYC Austin or Chicago offices<li> <li><strong>Notice to recruiters and placement agencies <strong>This is an inhouse search with a dedicated recruiter Please do not submit resumes to any person or email address at Upside Upside is not liable for and will not pay placement fees for candidates submitted by any party or agency other than its approved recruitment partners<li> <ul><p>At Upside we believe that diversity drives innovation Our differences are what make us stronger Were passionate about building a workplace that represents a variety of backgrounds skills and perspectives and we do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status Everyone is welcome here<p> <p><strong>Why Join Upside<strong><p> <p>Our mission values and dedication to inclusivity guide our team of more than 300 people worldwide and the quality of our culture is reflected in the impact weve had on the people and businesses we work with But dont just take our word for it In 2023 Upside was included as a Top Workplace in the USA received six Best Places to Work awards from Built In was named a Top Workplace for Perks amp Culture by The Muse and was listed second year in a row on the Deloitte Fast 500<p> <p>LIRemote<p>
Staff Software Engineer, Payments
Company: Upside
Location: Remote
Posted Apr 09, 2024
Upside is a technology company that aims to revolutionize brick-and-mortar commerce by applying online retail strategies such as profit measurement, attribution, and incrementality. They offer users substantial cashback and provide brick-and-mortar businesses with new profitable customers. The company has a significant impact, processing billions of dollars in commerce annually. They are seeking a software engineer with 8+ years of experience in a collaborative and agile environment, proficient in Python or Java and AWS Lambda, to join their team. The role is fully remote within the United States, with opportunities to work in their offices. Upside values diversity and inclusivity, and has been recognized as a top workplace in recent years.
Human Resources Business Partner
Company: Upside
Location: New York City, NY
Posted Dec 24, 2023
Upside is seeking a Human Resources Business Partner to support the Go To Market function. The ideal candidate will work closely with GTM line managers to achieve business goals through coaching, change management, employee engagement, and talent management. The role involves championing HR initiatives, providing guidance, driving people strategies, and managing performance reviews and employee relations. The candidate should have a Bachelor's degree in HR or related field, 3+ years of experience as a HRBP in a fast-growing company, and strong knowledge of labor laws. The role is based in the NYC office on a hybrid basis.
Staff Software Engineer, Payments
Company: Upside
Location: Remote
Posted Mar 10, 2024
<p><strong>Meet Upside<strong><p> <p>We created Upside to transform brickandmortar commerce Our technology uses the sophistication of online retailprofit measurement attribution and incrementalityto provide users with more value on their everyday purchases and brickandmortar businesses with new profitable customers Weve helped millions of users earn 2 to 3 times more cashback than any other product and hundreds of thousands of brickandmortar businesses earn measurable profit Billions of dollars in commerce run through the Upside platform every year and that value goes directly back to our retailer partners the consumers they serve and important sustainability initiatives<p> <p><strong>The Impact Youll Make<strong><p> <p>Youll join a team of closeknit and fastlearning engineers who believe in our mission to help communities thrive Youll report into the Director of Engineering and build new functionality to facilitate payments processing that integrates with our existing software ecosystem<p> <ul><li>Write Python or Java code and participate in peer code reviews<li> <li>Design technical architecture and communicate to nontechnical audiences<li> <li>Collaborate with Engineers Product Managers Security and our PMO<li> <li>Lead projects from design to done<li> <li>Monitor and support live systems<li> <li>Mentor junior engineers<li> <ul><p><strong>What You Should Have<strong><p> <ul><li>10+ years of software engineering within a collaborative and agile environment<li> <li>Bachelors degree in Computer Science or Engineering or equivalent experience<li> <li>Expertise in Python or Java and proficiency with AWS Lambda<li> <li>Experience with distributed systems<li> <ul><p><strong>Tools We Use<strong><p> <ul><li>Python<li> <li>AWS eg Lambda DynamoDB<li> <li>GitHub Actions<li> <li>Java<li> <li>Terraform<li> <ul><p><strong>The Fine Print<strong><p> <ul><li><strong>Location <strong>This is a fully remote role that may work anywhere in the United States Youre still welcome to come work at any of our DC NYC Austin or Chicago offices<li> <li><strong>Notice to recruiters and placement agencies <strong>This is an inhouse search with a dedicated recruiter Please do not submit resumes to any person or email address at Upside Upside is not liable for and will not pay placement fees for candidates submitted by any party or agency other than its approved recruitment partners<li> <ul><p>At Upside we believe that diversity drives innovation Our differences are what make us stronger Were passionate about building a workplace that represents a variety of backgrounds skills and perspectives and we do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status Everyone is welcome here<p> <p><strong>Why Join Upside<strong><p> <p>Our mission values and dedication to inclusivity guide our team of more than 300 people worldwide and the quality of our culture is reflected in the impact weve had on the people and businesses we work with But dont just take our word for it In 2023 Upside was included as a Top Workplace in the USA received six Best Places to Work awards from Built In was named a Top Workplace for Perks amp Culture by The Muse and was listed second year in a row on the Deloitte Fast 500<p> <p>LIRemote<p> <p>LISJ<p>
Partner Solutions Implementation Specialist
Company: Upside
Location: Washington DC
Posted Mar 06, 2024
Upside is a company that aims to revolutionize traditional retail by integrating online retail technologies such as profit measurement, attribution, and incrementality. They offer users increased cashback and provide brick-and-mortar businesses with new profitable customers. The Partner Solutions Implementation Specialist role involves working with merchants, value-added resellers, and POS vendors to implement Upside's products, design software solutions, and build for scalability. The role requires 4+ years of experience in retail technologies, willingness to learn, adapt, and strong communication skills. Upside values diversity and inclusivity, and has been recognized as a top workplace in the USA.
Director, Marketing Operations
Company: Upside
Location: New York City, NY
Posted Dec 17, 2023
We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Upside, we believe that diversity drives innovation. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners. What you need: 10+ years working in marketing technology and operations at growth companies and 3+ years directly leading a marketing ops team Expert-level experience in HubSpot and Salesforce CRM, database management/SQL experience preferred Deep understanding of the marketing technology landscape, including MarTech, AdTech, and WebTech. Everyone is welcome here. Proactively address potential issues with deliverability, automation, or data quality Ensure that our marketing operations strategy evolves in collaboration with Revenue Operations to meet the needs of Marketing and is clearly communicated to internal partners Identify funnel optimizations, select new technologies, improve data workflows, and help marketing drive demand and sales pipeline by identifying what works (or what doesn’t) Define, build, map, and document key marketing processes and proactively identify gaps and optimizations for our current processes Lead the MarTech portfolio including the selection, implementation, integration, maintenance, and adoption of new technology Own and lead marketing automation platform, including the development and execution of lead processing strategies, campaign management, and maintenance of data hygiene Lead the marketing operations and insights team by prioritizing, allocating resources, and serving as the subject matter authority on marketing operations and marketing automation guidelines Collaborate with Finance to lead budget tracking and management for the marketing team. About the job: As the Director of Marketing Operations, you will support marketing efficiency, effectiveness, and business contribution by building and continually improving our processes, data, infrastructure, access, and measurement. You and your team will be responsible for developing and documenting marketing workflows, handling marketing data, analyzing performance, and aligning cross-functionally with RevOps. Regularly advise key partners across marketing, sales, finance, and the executive team on marketing performance to ensure cross-functional alignment on the best possible data-driven marketing strategy Conduct performance retrospectives on a quarterly basis, develop insights and incorporate takeaways in future programs to continue to improve performance. Ability to collaborate across teams and drive and influence business growth Strong understanding of Customer Lifecycle and Lead lifecycle management Deep knowledge of and hands-on experience using marketing automation tools to implement programs, design automation workflows, and manage databases The fine print: Location: This role is a hybrid role and required to work from our New York, NY office 2 days/week.
Associate Product Marketing Manager
Company: Upside
Location: Washington DC
Posted Apr 03, 2024
Upside is a company that aims to revolutionize traditional retail by integrating online retail technologies such as profit measurement, attribution, and incrementality. Their platform offers users increased cashback and provides brick-and-mortar businesses with new profitable customers. The Product Marketing team at Upside is crucial in connecting products to retailers and driving growth. They are seeking a Product Marketing expert with 2+ years of experience in product marketing, management consulting, or investment banking. The role involves developing strategies for expanding the merchant base, creating product collateral, and supporting new product launches. Upside values diversity and inclusivity, and has been recognized as a top workplace in the USA.
Senior Account Manager, Strategic Accounts
Company: Upside
Location: Remote
Posted Mar 07, 2024
Upside is a technology company that aims to revolutionize brick-and-mortar commerce by providing users with increased cashback and businesses with new customers. The company has a dedicated Account Management Team, particularly the Fuel Accounts Team, which supports over 30,000 merchants across 48 states. Upside is seeking a Senior Account Manager to lead strategic account plans, improve retention, and grow relationships with major fuel and c-store industry brands. The role involves collaborating with various internal teams, maintaining account health, and identifying expansion opportunities. The ideal candidate should have 7+ years of client-facing experience, strong public-speaking skills, and proficiency in sales technology tools.
Senior Manager, Product Design
Company: Upside
Location: New York City, NY
Posted Dec 23, 2023
We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Upside, we believe that diversity drives innovation. The position reports to the Head of Design, and together, with the rest of the Design Team, you’ll work to optimize our process, and tools, and help uplevel Design Culture at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners. Everyone is welcome here. What you’ll do: Lead and grow a team of Product Designers, run team ceremonies and design sprints Contribute, build, and present artifacts such as user journeys, wireframes, detailed UX flows, prototypes, UI mockups, sketches, visuals, decks, and explanations that promote understanding and alignment with leadership and cross-functional teams Liaise with Product Manager and Research partners to apply consumer and business insights and turn them into tangible customer experience Be a part of our product development life-cycle, from strategy through pixel-perfect delivery Collaborate with Engineering to understand feasibility and optimize designs, coming up with creative solutions to help us ship faster while adhering to our design craft standards Explore concepts, optimize processes and tools, iterate on feedback, and narrow to the best solution while maintaining momentum Present your work across the organization, inclusive of executives and partners Advocate for Design Culture and Best Practices What you need: 7+ years as a Product Designer and 3+ years of management experience Proactive, self-starter work ethic, entrepreneurial personality Has a Human-Centered approach to Design A high level of empathy - for both our customers and internal collaborators Comfort working within some ambiguity in a fast-paced environment Be committed to delivering pixel-perfect designs Ability to back decisions with data and research Proficiency in Figma Experience with and working within Design System frameworks Expert at articulating the reasoning behind your design decisions A love of results-driven experimentation The fine print: Location: This role is a hybrid role and required to work from our New York City office 2 days/week. About the job: The Senior Manager, Product Design will lead Product Designers and enhance our consumer product experiences. Our differences are what makes us stronger. Come join us! This is a wonderful opportunity to contribute and continue to craft the Design practice for a hyper-focused, high-growth team!
Senior Product Manager, Payments
Company: Upside
Location: New York City, NY
Posted Mar 15, 2024
<p><b><strong>Meet Upside<strong><b> <p><p>We created Upside to transform brickandmortar commerce Our technology uses the sophistication of online retailprofit measurement attribution and incrementalityto provide users with more value on their everyday purchases and brickandmortar businesses with new profitable customers Weve helped millions of users earn 2 to 3 times more cashback than any other product and hundreds of thousands of brickandmortar businesses earn measurable profit Billions of dollars in commerce run through the Upside platform every year and that value goes directly back to our retailer partners the consumers they serve and important sustainability initiatives<p> <p><b> <b><b><strong>Meet the Product Management team<strong><b> <p><p>Our Product team at Upside is composed of motivated individuals with a diverse set of experiences all working diligently to ensure that our product delivers as much value as possible for our merchants and consumers Whether partnering with Engineering Design Marketing or Sales were committed to taking an experimentled approach to guarantee that data drives decisions<p> <p><b> <b><b><strong>About the job<strong><b> <p><p>Upside has recently embarked on a journey to transform how our Merchants realize the value our Users bring to their locations by building out new Payments capabilities We are seeking a passionate Senior Product Manager Card issuing and Processing to join our payments team As a member of the payments team you will spearhead the development and execution of our card product and features ensuring they exceed customer needs stay competitive comply with payment industry regulations and launch successfully to meet performance goals<p> <p>We are in search of a highly motivated individual with a fervor for payments robust problemsolving abilities and a commitment to continuous learning and enhancement The ideal candidate will possess a deep understanding of issuing processing<p> <p><br ><b><strong>What youll do<strong><b> <p><ul><li>Leverage your fintech and payment industry experience to plan implement and launch new payment products and support growth tactics<li> <li>Conduct indepth market research and user analysis to identify opportunities for payments products<li> <li>Lead the development process from ideation to launch including requirement gathering technical specifications user testing and launch strategy<li> <li>You will facilitate alignment across large groups of stakeholders and drive product strategy<li> <li>Work closely with engineering and design teams to ensure products are built to meet user needs technical feasibility and security standards<li> <li>Collaborate with marketing and sales teams to develop gotomarket strategies and drive product adoption amongst various customer segments<li> <li>Partner with operations and risk teams to ensure smooth implementation and ongoing operational efficiency<li> <li>Monitor key performance indicators KPIs and track product performance to measure success identify areas for improvement and optimize product offerings<li> <li>Stay uptodate on emerging technologies and trends in the card issuing and processing landscape<li> <li>Skillfully prioritize and strike a balance between user experience retailer experience and platform performance and protection within the ecosystem<li> <ul><p><b> <b><b><strong>What you need<strong><b> <p><ul><li>5+ years of experience working in payments or fintech<li> <li>Built APIs products and complex systems at scale<li> <li>Proven track record of successfully launching and managing payments products in a competitive environment<li> <li>Experience working across the card wallets ACH and payments processing ecosystem <li> <li>Excellent problemsolving analytical and influencing skills with proven ability to take initiative and build strong positive relationships<li> <li>Experience working with complex or highly regulated products especially those that depend on external partners to deliver the desired features<li> <li>Ability to drive significant outcomes in a fastpaced environment<li> <li>Experience partnering with crossfunctional teams of engineers designers sales marketing operations and data scientists to deliver outstanding products<li> <li>BABS degree<li> <ul><p><b><strong>The fine print<strong><b> <p><ul><li><strong>Location<strong> This is a hybrid role and required to work from one of our DC Austin Chicago New York City or San Francisco offices 2 daysweek<li> <li><strong>Notice to recruiters and placement agencies<strong> This is an inhouse search with a dedicated recruiter Please do not submit resumes to any person or email address at Upside Upside is not liable for and will not pay placement fees for candidates submitted by any party or agency other than its approved recruitment partners<li> <ul><p>At Upside we believe that diversity drives innovation Our differences are what makes us stronger Were passionate about building a workplace that represents a variety of backgrounds skills and perspectives and do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status Everyone is welcome here Come join us<br >LINE1<p>
Manager, Product Design
Company: Upside
Location: San Francisco, CA
Posted Apr 03, 2024
Upside is a company that aims to transform brick-and-mortar commerce by providing users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. The company is looking for a Manager, Product Design to lead a team of Product Designers and enhance consumer product experiences.