Jobs at Zayo
1,921 open positions
Project Manager, Service Delivery
Company: Zayo
Location: Remote
Posted Sep 21, 2023
Partner with PM teams to identify new metrics and tracking to drive improvementsCommunicate and coordinate plans and strategies with other functional areas including sales, product, engineering, procurement, network operations and field operations.Preferred Qualifications and ExpertiseSystems and ProcessesThorough knowledge of systems/tools, processes, and application of project management methodology at strategic and tactical levels.Knowledge of Fiber Engineering, Outside Plant, and field operations processes required for each project inclusive of budget, design, engineering, permitting, construction, splicing, and scheduling. Communication, Relationship, and LeadershipExceptional project leadership and critical thinking skills; Excellent customer management skills (verbal and written) including risk analysis, conflict management/resolutionAbility to influence teams to action that are not in a direct reporting relationship to drive toward company goalsSelf driven and motivated to provide exceptional customer serviceAbility to see and close personal gaps/growth areas; desire to continually improve and move up in the organizationQualifications5-10 years of experience in managing Telecom services projectsBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We appreciate your interest in joining Zayo!Job DescriptionThe Project Manager, Service Delivery position manages Lit and Dark Fiber services Customer projects in one or more of the following product areas:Waves services, Ethernet Services, IP ServicesDark Fiber metro and/or Long Haul servicesFiber to the Tower (FTT) services for Dark Fiber and Lit ServicesThe Project Manager candidate possesses the following skills and expertiseSubject Matter advocate for process and program management and driving improvementsExcellent project leadership, critical thinking skills, ability to manage projects to the customer's technical specifications and contract requirements.Excellent customer management skills (verbal and written) including prioritization, risk analysis, conflict management/resolutionStrong system and process knowledge in Lit and Fiber services implementation.Strong internal and external collaboration and relationship skills across Zayo teams, partners, and all levels of customer organizations supported.Known as a go to person/trusted advisor that willingly assists other team members.Ability to define project dependencies, manage project milestones, meet and exceed project KPIs.Key Project Leader collaborating cross-functionally with Customers, Sales, Sales Leadership at a Project, Market, Product/Services level nationally.ResponsibilitiesEnd-to-End Project ownership to include project kick off meetings with stakeholders, scheduling, scope and budget tracking, project management of internal and external team members.Orchestrate internal and external customer project communication dependencies, timeline, milestones and progressProvide Service Delivery Performance metrics and analysis to support cross-functional Customer Business Reviews.Customer ownership and advocacy; the PM provides 'Voice of the Customer' project feedbackDevelop and maintain customer project plans based on contractual requirements and service designsBudget ownership including monitoring, forecasting and gap closure planning with Outside Plant when applicable.Perform and oversee daily PM operational tasks working cross-functionally.Build, maintain, and report operational metrics for end-to-end milestone management.Manage existing reports and dashboards to provide weekly and quarterly forecasting, metrics and deliverables. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.About UsZayo is a dynamic and growing organization that is always on the lookout for talented individuals to join our team. When a specific opening becomes available, qualified candidates from this evergreen pool will be considered. We often have openings for Project Manager roles to support our Service Delivery organization.This is an evergreen requisition, meaning we accept applications on an ongoing basis for Project Manager positions. Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers.
Director of Security
Company: Zayo
Location: Greater Denver Area
Posted Sep 26, 2023
This role will collaborate extensively with legal, HR, and audit departments to ensure security measures align with legal requirements, personnel management practices, and audit protocols.Responsibilities:Develop and implement a comprehensive corporate security strategy that encompasses physical security, risk management, compliance, and governmental security in line with Zayo's operational objectives.Collaborate closely with legal, HR, and audit departments to integrate security considerations into legal compliance, personnel management, and audit procedures.Identify, assess, and mitigate multifaceted risks that impact regulatory compliance, personnel safety, and governmental interactions.Foster a proactive culture of preparedness and response to ensure Zayo's resilience against operational disruptions and unforeseen challenges.Establish and maintain strong relationships with relevant governmental entities in both the US and Canada to align Zayo with governmental security priorities.Integrate security considerations into decision-making processes to enhance transparency, accountability, and informed decision-making throughout the organization.Lead a team of security professionals, providing mentorship, guidance, and strategic direction to ensure effective execution of security initiatives.Stay informed about emerging security trends, regulations, and best practices to continually enhance Zayo's security program.Qualifications:Bachelor's degree in Security Management, Business Administration, or related field; Master's degree preferred.Minimum of 8 years of progressive experience in security management, with at least 3 years in a leadership role.Strong knowledge of physical security, risk management, compliance, and governmental security practices.Proven ability to collaborate effectively with legal, HR, and audit departments to integrate security considerations.Excellent communication and interpersonal skills, with the ability to build relationships and influence at all levels of the organization.Demonstrated experience in leading and managing security teams, fostering a culture of excellence and collaboration.In-depth understanding of regulatory requirements and legal considerations across the US and Canada.Professional certifications such as Certified Protection Professional (CPP), Certified Information Systems Security Professional (CISSP), or equivalent, are a plus.Strong analytical and problem-solving skills, with the ability to make sound decisions in complex situations.Base pay range: $143,500- $200,000, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.The Director of Corporate Security will be a strategic leader responsible for overseeing and integrating various security functions critical to safeguarding Zayo's assets, operations, and reputation. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers.
Senior Data Engineer
Company: Zayo
Location: Greater Boulder Area
Posted Sep 26, 2023
Include any relevant certifications or portfolio items as well.Base pay range: $105,000 - $150,000, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.Zayo is seeking a highly skilled and motivated Senior Data Engineer with expertise in Azure, dbt, Azure Data Factory (ADF), Snowflake, data pipelines, and data integration frameworks. The ideal candidate will play a key role in our data engineering team, working on designing, developing, and maintaining data pipelines to support our data-driven decision-making processes.Responsibilities:Design, develop, and maintain data pipelines using Azure Data Factory (ADF) for efficient data extraction, transformation, and loading (ETL) processes.Collaborate with data scientists, analysts, and other stakeholders to understand data requirements and ensure data pipelines meet business needs.Develop data transformations and modeling using dbt (Data Build Tool) to ensure data quality, consistency, and efficiency.Implement data integration solutions on Snowflake data warehouse, including schema design, data loading, and performance optimization.Develop and maintain source-to-target data mappings, ensuring data lineage and documentation are up-to-date.Monitor and troubleshoot data pipelines to ensure data integrity and availability, proactively resolving any issues that may arise.Collaborate with the data architecture team to define and implement data governance policies and best practices.Participate in the evaluation and selection of new data technologies and tools to enhance data engineering capabilities.Mentor and provide guidance to junior data engineers to help them grow and develop their skills.Stay up-to-date with industry trends and best practices in data engineering and continuously improve your technical skills.Qualifications:Bachelor's degree in Computer Science, Information Systems, or a related field (Master's degree preferred).Proven experience as a Data Engineer with a focus on Azure, dbt, ADF, Snowflake, and data integration.Strong knowledge of data engineering best practices, data modeling, and ETL processes.Proficiency in SQL, Python, or other relevant programming languages.Experience with cloud-based data platforms, particularly Azure.Familiarity with data integration frameworks and tools.Excellent problem-solving and communication skills.Ability to work effectively in a collaborative team environment.Strong attention to detail and commitment to delivering high-quality work.Preferred Qualifications:Microsoft Azure certifications (e.g., Azure Data Engineer, Azure Developer).Experience with version control systems (e.g., Git).Knowledge of data warehousing concepts and best practices.Experience with data orchestration and scheduling tools.Familiarity with CI/CD pipelines for data engineering.Experience with big data technologies (e.g., Hadoop, Spark) is a plus.If you are a passionate and skilled Senior Data Engineer with expertise in Azure, dbt, ADF, Snowflake, and data pipelines, we invite you to join our dynamic team. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. You will have the opportunity to work on challenging projects and make a significant impact on our organization's data capabilities.To apply, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society.
Technical Support Tech II
Company: Zayo
Location: Remote
Posted Sep 21, 2023
Ability to write reports, business correspondence, and procedure manuals. The employee must occasionally lift and/or move up to 10 pounds.Work Environment: The noise level in the work environment is usually moderate.Work Hours:Company hours accommodate our customers' needs, which may require coverage on a rotating weekend schedule.Base pay range: $18.00- $22.00/hour, commensurate with experience Benefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Ability to communicate technical concepts to mix of non-technical and technical people.Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Demonstrate the ability to multi-task between customers, vendors, peers, and management while showing the ability to independently resolve customer incidents. Requires experience working in a dynamic, customer service-oriented, team environment resolving multiple technical issues. The requirements listed below are representative of the knowledge, skill, and/or ability required. The position requires the ability to learn and be flexible with existing and new technology and procedures as it develops and enhances ENA's offerings to our customers.Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures. Equipment being monitored includes Cisco routers, Brocade switches, AeroHive access points and switches, and Data Center components. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience:6 months to 1 ½ years of experience in a customer service call center or helpdesk, NOC or support desk role resolving issues through interactions over the phone, ticketing system, and through email.Must excel at customer service and maintain a strong dedication to putting the customer first by providing prompt support and complete resolutions.Requires experience working in a dynamic, customer service-oriented, team environment resolving multiple technical issues.Demonstrate the ability to multi-task between customers, vendors, peers, and management while showing the ability to independently resolve customer needs.The position requires the ability to learn and be flexible with existing and new technology and procedures as it develops and enhances ENA's offerings to our customers.Network related certifications such as Network +, A+ or CCENT is a plusExperience working with routers/switches (Cisco preferred), High Speed circuits (Cable Modems, T1 to Fiber), TCP/IP network protocols, and LAN/WAN network troubleshooting is a plusMust have a demonstrated passion for customer service and a strong dedication to putting the customer first and providing prompt support and complete resolutions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.Physical Demands: While performing the duties of this Job, the employee is regularly required to sit and talk or hear.
Human Resources Business Partner Director
Company: Zayo
Location: Greater Denver Area
Posted Sep 24, 2023
Develops approach, questions, and leads investigation interviews. Proven organizational, human resource and team leadership experience.Experience supporting a global operations organization, along with experience in the telecommunications industry, preferred.In-depth knowledge of HR laws, practices, regulations, employee relations, recruitment, and compensation.Self-motivated multitasker, who is extremely organized, with exceptional attention to detail.Ability to work independently and take initiative in handling routine and non-routine situations.Able to lead discussions, influence and negotiate, and effectively engage and communicate with all levels of the organization.Ability to understand the need for change and adjust accordingly.Ability to handle all responsibilities with a high level of diplomacy and discretion and safeguard confidential and proprietary company and employee information.Proficient in Microsoft Office products including Excel, Word, PowerPoint.Proficient in Gmail, Google Docs, Google Calendar.Experience in Workday and Salesforce, preferred.Base pay range: $130,000-$150,000, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Master's degree in HR, Business, or closely related field, preferred.PHR/SPHR certification strongly preferred.Minimum of ten (10) years' prior work experience in human resources. You'll get to work in a hybrid capacity (working 3 days/week in office with 2 days/week remotely; flexing to the needs of the business).ResponsibilitiesProvides value-added HR support and counsel to employees, managers and senior business leaders to enable the success of strategic and operational business objectives.Provides coaching to senior leaders and people managers on leadership and management skills.Implements communications programs to increase employee engagement and morale.Assists managers with successful onboarding for new employees and off-boarding for exiting employees.Partners with HR Team on various activities including: Hires, Transfers, Promotions, Separations, Retirements, Disability, FMLA, Unemployment, Workers Compensation, Benefits, etc.Manages communications/coordination of company programs and initiatives.Consults with employees and managers to address root causes of issues and resolves through a systematic and analytical approach.Collaborates with HR Team to meet department goals and support initiativesAssists in the maintenance of electronic team member files, ensuring accuracy, compliance, and confidentialityConsults with management team to analyze and assess employee needs and issues and develops and implements appropriate action plans.Conducts internal investigations related to employee complaints of unlawful discrimination or other issues of a serious nature. A successful HRBP Director will assess and anticipate HR related needs, develop integrated solutions, and engage in collaborative approaches to champion the needs of the business. They will engage with executive leadership and management to provide strategic HR consulting, coaching, operational guidance, and solutions in the areas of employee and manager development, program development and implementation, employee engagement, oversee administration of various programs and ensure legal compliance.This role will have the ability to pivot between strategy and tactical execution seamlessly and will be able to communicate needs proactively. Documents results, reviews with Legal and recommends appropriate action.Assures compliance with all applicable laws and corporate policies/guidelines and identifies opportunities to develop and implement new practices/guidelines to achieve business goals.Adheres, analyzes and coaches management and employees on Company directed compensation program.Uses data and analytics to ensure business leaders make fact based decisions.Qualifications Bachelor's degree in Human Resources or Management. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.Reporting to the Vice President of Global Human Resources, the Human Resource Business Partner (HRBP) Director will guide a team of human resources professionals who implement and administer a variety of human resource programs as advisors and strategic partners. The HR Business Partner Director will utilize HR knowledge to manage and support throughout the employee life-cycle.
Sr Global Reach Product Manager
Company: Zayo
Location: Remote
Posted Sep 20, 2023
Detail-oriented with excellent time management skillsDemonstrated ability to be flexible, outgoing and positive, and to exercise independent judgment when making decisions.Travel as needed.Base pay range: $83,300 - $124,950, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Support GR backbone asset and capacity managementLead Global Reach Vendor Management, developing and maintaining strategic relationships with our global vendors and managing vendor performanceManage contract negotiations with vendors - MSAs, NDAs, SOFs, and other partnership agreements including commercials/pricingOwnership of business cases for network expansions & improvements, working closely with marketing and commercial teams to sell into these network investmentsCollaborate with cross-functional teams to develop pricing strategies, forecast demand, and optimize revenueProject management across different Global initiatives, including GR Rate Increase Initiative and Secondary Market Exit, GR Vendor and Market Gating Process, and Type II RFQ processManage GR internal and external pricing and design resourcesBe the subject matter expert internally and externally at Zayo for our Global backbone and Global Access strategy, including attending customer meetings and industry conferencesSupport key stakeholders and cross-functional teams, such as Deal Management, Sales, Engineering, Service Delivery, NOC, Optimization, AP, Legal and Tax, with project initiatives and escalationsStay up-to-date with industry trends, emerging technologies, and best practices in global/subsea telecommunications and network optimizationQualifications5 years of relevant industry experience.Bachelor's degree in Business or related field. MBA is a plus.Experience as a Product Manager or Vendor Manager with excellent negotiations and contract management skills.Ability to act independently yet in alignment with department and firm goals to achieve optimal outcomes for a range of stakeholders (sales, finance, customer, vendor, network engineering & operations)Excellent communication and interpersonal skills and ability to interface with all levels of employees, clients and vendorsDesire to understand processes, identify improvements and implement change as well as great knowledge of global market price points.Ability to establish credibility and rapport with key internal and external stakeholders.Advanced skills in G-suite and salesforce.Ability to work with deadlines, and under pressure in a fast paced environment.Strong administrative, problem solving and organizational skills. The Global Access leader works closely with engineering, product managers, operations and go-to-market teams to guide services from concept to launch. Responsibilities Directly responsible and accountable for Zayo's broader Global Reach Off-Net Access and backbone strategy and implementationManage GR backbone initiatives on cost savings through renewals, procurement, discos and optimization. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.The "Sr Global Reach Product Manager " is responsible for managing Zayo's Global Off Net Access products, relationships and strategies. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. The "Global Reach Product Manager Sr" will perform as a functional bridge amongst external vendors as well as internal stakeholders to understand business needs, manage risks, impediments, and dependencies to ensure delivery of business and financial commitments.Experience managing vendors and products in a fast-paced, high-technology, multifaceted environment is crucial to your success as well as strong negotiation skills and financial acumen. You will work with a diverse set of internal and external partners, building and maintaining relationships with strategic vendors/partners in order to deliver on Zayo's business objectives as well as own the product roadmap. Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society.
Service Desk Manager
Company: Zayo
Location: Greater Denver Area
Posted Sep 26, 2023
)Working knowledge of enterprise level monitoring tools and ticketing systemsStrong personal drive for ensuring client success with a proactive focusStrong background in a dynamic, problem solving, client service environmentFlexibility, integrity and creative analytical problem-solving skillsAbility to work in a fast-paced environment with multiple projects under tight deadlines with a can-do attitudeAbility to articulate technical issues in a meaningful way to both team and executive level managementStrong interpersonal client service and communications skills (written and oral) are requiredAbility to maturely lead and direct technical staff through crisis and escalated situationsAdaptability, ability and willingness to learn new technologiesBase pay range: $97,800 - $122,200, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.Zayo is seeking a Service Desk Manager who will be responsible for the day-to-day management of a 24x7 internal-facing technical support team to deliver service excellence via the strong knowledge of client service best practices.Responsibilities:Provide effortless supportSLAs for delivering laptopsManaging AssetsManaging Vendor RelationshipsManaging BudgetEmail administrationEnforcing Security policiesCommunication of outages internally and point of escalation for IT issues and outage handlingResponsible for communication between groups to ensure high customer service levelsOnboarding/off-boarding of employees and contractorsImplementation of ITSM best practicesAssistance in all acquisitions for systems and hardwareCollaborating with other IT teams on Architecture/Technology/SecurityHire, develop, and manage a 24x7 Service Desk team to include staffing, coaching, and trainingReporting on all daily functions and any major issues impacting usersProvide metrics and statistics on IT service delivery and support ticketsMonitors workloads and recommend changes in staffing levels including the maintenance of the daily shift/work scheduleEnsures effective processes (such as categories of services; prioritization models; Incident/Problem/Request Management) and roles are in place for the team to identify and resolve technology issues that impact usersResponsible for meeting SOX controlsMonitor lower priority tickets for timely and accurate resolutions to minimize impact to the businessFacilitate Problem Management with key stakeholders across the company ensuring both reactive root cause analysis and proactive trending as well as incident/problem preventionQualifications:Minimum of 5 years' client service experienceMinimum of 2 years' supervisory experienceITILv3 or later certification, Computer Science/Engineering BA degree, or equivalent work/industry experienceExperience must include knowledge of Linux and/or Microsoft commands/utilities, virtualization, storage administration, firewalls and networking, backup technologies, security and general hosting/network servicesKnowledge of Apache or IIS, FTP, telnet, SSH, SMTP, POP and IMAPFamiliarity with most basic system administration tools and processesOther technology industry certifications highly desired (e.g., MCITP, CCNA, RHCE, VCP, ITIL, PMP, etc. Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers.
Software Engineer Specialist
Company: Zayo
Location: Greater Boulder Area
Posted Sep 26, 2023
Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.As a Software Engineer Specialist on the network automation team, you would be responsible for developing provisioning interfaces, back office integration, network adapters, and APIs to deliver network automation to internal users and customers.Responsibilities Collaborate on a cross-functional Agile team to develop network automation softwareIterate existing automation, orchestration, and web service platformsValidate internally and externally developed application codeEvaluate 3rd party applications and platformsHelp establish good development patterns, practices and testingDefine the best development paths, with the business, to achieve stakeholder goalsQualificationsComputer science degree or equivalent practical experience in software developmentExperience with any of the following: Python, Node.js, JSON, HTML, ReactGood understanding of microservices architectureSelf-motivated and demonstrates a strong attention to detailPassionate about delivering high-quality products to our stakeholdersWorks well in a collaborative environment, adaptable, and an excellent communicatorAdvanced knowledge:RESTful API development and consumptionUnderstanding of data networking principlesYAML, TOSCA, JinjaGit workflow including general code management, branching, committing and mergingExperience with SQL based databasesExperience in the service provider (telecom) spaceDemonstrated ability to:Be a strong independent contributor who works well with inter and intra team membersWrite reusable, sustainable and performant codeWrite tests and defensively solution problems to create stable deliverablesDeliver code in a timely manner as defined by our Agile processChallenge existing code patterns, propose alternatives and justify the value gainUnderstand how existing systems will be impacted by proposed solutionsCritically analyze the code of others as well as their own, provide constructive feedbackProactively ask for assistance when hindered by roadblocks or requirement issuesActively seek or take on complex problems within a project or domainBase pay range: $87,500- $125,00, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers.
Director, Long Haul Implementation (Southwest)
Company: Zayo
Location: Austin, TX
Posted Sep 20, 2023
).Approved to work in the United States.Base pay range: $125,000 - $186,900, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Business degree/acumen a plus.10 years+ successful direct report people leadership in a high scale network deployment setting.10 years+ successful overall project management responsibility of large-scale network deployments, ideally related to OSP, Ethernet and/or wireless networks.10+ years OSP construction management experience, preferably with specific long haul construction experience.10+ years of relevant experience managing engineering, planning and operations teams for wireline carriers.Proven ability to manage large, complex technical projects and associated budgets.Experience administering NTIA (or similar) program requirements such as Davis-Bacon, BABA and EA.Specific experience in complex permitting situations including NEPA, Section 106, Tribal, etc.Working knowledge of construction standards, fiber specifications and optical network design principles.Working knowledge of fiber test and acceptance criteria and practices.Strong understanding of the current carrier network landscape in the US a plus.Demonstrated exceptional problem solving skills.Ability to communicate technical topics clearly and effectively with both internal and external customers.Ability to manage and effectively prioritize multiple projects simultaneously in a demanding, fast-paced environment.Working knowledge of GIS-based tools such as MapInfo, ArcView or Google Earth.Strong knowledge of MS Office (Excel, Word, etc.) The Director reports directly to the SVP, Network Implementation.ResponsibilitiesCollaborate with business partners to identify, qualify, develop and creatively solve new long haul route opportunities.Critically assess and qualify route requirements (routing, fiber counts, hut spacing, etc.) and Google Suite products.Experience with project management software such as Sitetracker a plus.Familiarity with Salesforce is a plus.Ability to read and interpret fiber optic test results a plus (EXFO Fastreporter).Travel as required (10% estimated) for critical meetings (permitting agency, vendor/customer escalations, etc. Proactively mitigate risks to stay within budget constraints.Build the project milestone-level project schedule and accurately maintain throughout the course of the project.Proactively identify and mitigate project risks and develop contingency plans.Act as an escalation point for significant project issues and drive issues to closure.Lead the collaborative management with the working teams on complex regulatory/permitting issues such as NEPA, Section 106, Tribal, etc.Plan and manage project major materials including planning, ordering, receiving and dispersal.Evaluate field resources and production rates, assist Project Managers in developing recovery or expedite plans as needed.Develop RFPs for the engineering and construction of the route. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.The Director, Long Haul Implementation (Southwest Region) is responsible for the development, planning, engineering, construction and delivery of new long haul routes primarily in the southwestern US. Diligently manage the contract terms throughout the life of each contract.Provide project-level and executive-level project reporting and metrics including regular updates to our key customers.Ensure routes are delivered on time, on budget and as per construction standards.Deliver project as-builts to the support teams in a timely manner to ensure route is protected and properly captured in inventory systems.Coordinate and collaborate with the OSP teams within the regions to ensure alignment between long haul projects and local objectives.Serve as a mentor to direct reports to help them develop into Zayo leaders.Education, Experience & QualificationsBachelor's Degree, preferably in Engineering or other related technical field, or equivalent work experience. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Manage budgets and maintain accurate spend forecasts throughout project execution. to ensure route objectives are clearly defined and meet stakeholder requirements.Complete route feasibility planning to appropriately define and de-risk project scope, schedule and budget.Identify and negotiate third party partner build and asset acquisition opportunities to complement our construction plans.Develop and refine project cost estimates to develop a baseline budget.
Senior Manager, Waves Engineering
Company: Zayo
Location: Remote
Posted Sep 21, 2023
Excel/Visio/Word) and programming/scripting skills preferred.• Excellent written and verbal communication/negotiating skills required toward technical/non-technical audiences.• Ability to work with minimal supervision while being a constructive contributor to a team.Benefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Ethernet/OTN/SONET/SDH/SAN).• Familiarity with the following optical transport platforms&9675; Ciena &9675; Infinera &9675; Nokia &9675; Cisco &9675; ADVA Fujitsu• Familiarity with Metasolv/M6 database.• Understanding of telemetry (DCN) network design, IP subnetting, and routing protocols (i.e. Business Units, Engineering, Operations, Tier III, Field Services, and Architecture) in the service delivery process. OSPF).• Experience with data center and carrier hotel connectivity and telecommunications facility environments.• MS Office application capabilities required (i.e. Projects may encompass greenfield builds, capacity augments, grooms, or decommission of circuits/systems. Having an aptitude to prioritize tasks and timelines, while building strong relationships, are attributes we seek in qualified applicants.Responsibilities• Manage the team to finish projects on or before revenue commitment dates that are driving the projects.• Track all-in progress implementation orders and their dependencies with a readout on their specific timelines.• Organize team to strong production levels using and reporting on metrics and SLAs.• Develop strong and supportive relationships with internal partners to drive delivery of projects on time.• Coach team on project management and ownership of projects.• Hold weekly/daily calls to readout to internal partners on progress of in-flight orders.• Develop efficiencies in process with internal and external partners to improve SLAs.• Design, engineer, and recommend hardware solutions to support network projects in progress as needed.• Serve as network project point-of-contact and escalation.Interface between equipment vendor(s) and Zayo stakeholders as needed to validate technical specifications, hardware andsoftware interoperability, and hardware delivery timelines.• Key interface between equipment vendor(s) and Zayo stakeholders for escalation on new turn ups.• Facilitate cross-functional communications amongst team members to foster timely resolution of project obstacles.Qualifications• Bachelors' degree in Telecommunications, Electrical Engineering, Computer Science, or 10+ years' of relevant telecommunications engineering experience.• Minimum 5 years of experience managing technical personnel.• Advanced knowledge of optical fiber technical specifications, testing, and link engineering fundamentals.• Advanced knowledge of DWDM network architectures (i.e. A successful candidate must possess a strong project management background, a desire to learn optical transport technologies, excellent communication skills, excellent team management against productivity SLA's as wellas thrive in a fast-paced, cross-functional organization. FOADM/ROADM/PON/fixed and flex grid) and signal flow.• Advanced familiarity with telecommunications service protocol structure and testing (i.e. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.About UsZayo is a dynamic and growing organization that is always on the lookout for talented individuals to join our team.
Manager Facilities & Environment
Company: Zayo
Location: Greater Denver Area
Posted Sep 22, 2023
or one or two years related experience and/or training, or equivalent combination of education and experience.Extreme attention to detailExcellent communicator; willing to write, speak, and communicate with all levels of organization.Proficient with Microsoft Office, specially Word, Excel, and Powerpoint.Ability to take data and turn into reports / dashboards / presentations.Strong time management and organizational skillsTroubleshooting skillsAbility to prioritize with good time management skills.Ability to multi-task and manage competing requests in a professional mannerBase pay range: $81,200 - $97,000, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. to ensure all parties perform as a cohesive unit.Key contact for all employee communication and highlights related to office updates/ closures/ and openings, specifically for HQ (Boulder, Denver, Tulsa, and Canada). This role will have a real impact and enjoy visibility into many of Zayo's key efforts and interactions that support office culture, collaboration, and community.ResponsibilitiesManage all new and existing office openings for the entire organization, including, but not limited to, project management of vendor relations, tracking project costs, and developing updates (as needed) to leadership and employees.Identify and execute any potential office closures in order to drive Company savings.Develop and forecast budget for the Facilities organization - tracking maintenance and vendor costs, and identifying any areas for budget savings.Develop, manage, and create all powerpoint presentations, reports, and templates based on data analytics per project specification/ assignment.Assist with all facilities, and upgrades to support a safe, collaborative, and productive office environment.Maintain an effective communication flow with cross-functional teams (Real Estate, HR, IT/Security, etc.) Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Manage Office Coordinators /general office administration and communications Ensure office environments support Zayo culture prioritizing in collaboration and efficiencyQualificationsBachelor's degree (B.A.) Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.An effective Facilities and Environment Manager within the People & Culture team is responsible for overall management of day to day operations of the facilities team. This position will play a key role in managing all new and existing office openings and closures for the entire organization by maintaining vendor relationships, tracking/forecasting project costs, and communicating updates to both leaders and employees. Manager Facilities and Environment with any facilities related issues in order to support a safe and collaborative office environment. The right candidate will possess advanced analytical and decision management skills in order to drive business strategy. This role will also assist the Sr.
Service Delivery Design and Engineering Specialist
Company: Zayo
Location: Greater Denver Area
Posted Sep 24, 2023
Replenish inventory as stocking levels pass thresholds to ensure equipment availability for the growth of production network.Undertake any other ad hoc duties as deemed appropriate by the appropriate Manager / Director.Willingness to drive towards a goal and do what it takes to get a job done, which may include off hours and weekend work.QualificationsBachelor of Science degree (B. S.) or equivalent from four-year University or technical school2 to 4 years related experienceWorking knowledge of the Layer 2 and Layer3 networking including STP, G.8032, MPLS/VPLS, and VLANs.Strong understanding of Microsoft Office, Salesforce, Metesolv (M6), Visio as these applications are critical for day to day functions.Comfortable working with equipment such as Cisco, Juniper, Accedian, Cyan and other carrier-class hardware.Great organization skills are a must.Knowledge of the MEF service specifications and terminology is a huge plus.Good understanding of CWDM, DWDM networks and Optical standards.Ability to manage a high-volume workload efficiently and effectively, while maintaining a precise attention to detail in an interrupted work environment.Solution oriented analytical problem solving skills.Self-initiated to gain the knowledge necessary to perform job duties at a high level in a technically changing environment.Base pay range: $64,700 - $86,300, commensurate with experienceBenefits, Rewards & WellnessExcellent Health, Dental & Vision InsuranceRetirement 401(k) Savings PlanFitness membership discountsGenerous paid time off policy including paid parental leaveZayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Majority of projects will be related to new service engineering, but special projects may include network audits, network configuration/inventory verification, the creation of network tools & reports, and other projects as assigned.Engineer will be responsible for creating and updating network documentation and drawings. This individual will be responsible for gathering engineering information, creating/updating designs, equipment logistics, and dispatching field engineers with a detailed statement of work. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.Zayo is seeking a highly motivated and experienced DIA/IP Engineer to join this team and gain experience as an individual contributor in many areas of engineering as part a Tier 1 service provider. Candidate should have strong Visio and written skills. Candidate should be detail oriented and a great deal of attention to detail and accuracy.Coordinate moving deployable equipment between markets and maintain accurate stocking levels. Other responsibilities may include network optimization and processing customer disconnects and change orders. ResponsibilitiesEngineer is responsible for managing and completing projects as assigned in a timely manner. Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society.