Bilingual Jobs in Austin, TX

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Public Involvement Specialist

Company: ICF

Location: Austin, TX

Posted Mar 15, 2024

<p><b>Public Involvement Specialist <b><p> <p>Location Austin Texas <p> <p>ICF is seeking a <b>Public Involvement Specialist<b> This person will support a broad range of public and private infrastructure projects by planning organizing and attending outreach events including Public Meetings and Hearings The ideal candidate would bring initiative inquisitiveness a comfort with ambiguity and an enthusiasm for understanding and solving problems in a teambased environment This position is based in our Austin Texas office and involves periodic travel <p> <p><b>Why you will love working here<b> <p> <ul><li><b>Quality of life<b> Flexible workplace arrangements worklife balance<li> <li><b>Investment of the community <b>Donation matching volunteer opportunities<li> <li><b>Investment in you <b>Tuition reimbursement access to professional development resources 401k matching Employee Stock Purchase Plan<li> <li><b>And many many more <b>Ask your recruiter for more details<li> <ul><p><b>What you will be doing<b> <p> <ul><li>Coordinate public outreach efforts for major projects<li> <li>Coordinate logistics for public outreach events including securing venues contacting newspapers and hiring technical support staff such as translators court reporters and audio technicians<li> <li>Participate in public outreach events<li> <li>Serve as a liaison between the projects technical and public involvement teams and work with varied groups and individuals<li> <li>Assist with the development and production of public information materials brochures exhibit boards presentations and summary reports<li> <li>Travel up to 25 of the time for outreach events and public meetings Some overnight travel required<li> <ul><p><b>What you need to have minimum qualifications<b> <p> <ul><li>BABS degree in communications public relations environmental sciences transportation planning environmental planning or similar discipline<li> <li>1+ years professional experience in outreach project management customer engagement administration andor related experience<li> <li>Must have valid drivers license and successfully pass a Motor Vehicle Records MVR check<li> <ul><p><b>What Wed Like You to Have preferred qualifications<b> <p> <ul><li>Experience preparing for and attending Public Meetings Public Hearings and Stakeholder Meetings<li> <li>Working knowledge of environmental regulations including NEPA<li> <li>EnglishSpanish bilingual<li> <li>TxDOT PreCertification<li> <ul><p><b>Professional Skills you will use<b> <p> <ul><li>Ability to work independently and strong time management skills<li> <li>Strong communication skills are required for both internal and external interaction<li> <li>Strong organizational skills and meticulous attention to detail including ability to prioritize and multitask under strict or competing deadlines<li> <li>Desire to take initiative and support the team in whatever ways are needed<li> <li>Strong problemsolving skills and demonstrated ability to succeed with new and challenging tasks<li> <li>Computer skills should include the MS Office Suite along with excellent technical writing and communication skills<li> <ul><p>We are the Environment amp Planning Division of ICF We are enthusiastic about doing what is right for our clients our people the communities where we live and work and the environment We are planners scientists program managers communicators economists technologists and strategists We are collaborative curious and committed to excellencethese are qualities we value that make us who we are and inspire us to grow If you perform well in a fastpaced engaging and collaborative environment and would like to work with a diverse team of industry professionals we encourage you to learn more about ICF wwwicfcom and consider applying to join our team <p> <p>This is an outstanding opportunity to work with talented and enthusiastic individuals and to grow with a firm that believes in nurturing talent and developing longterm career success ICF is a purpose driven company with a strong culture and underlying values that prize diversity opportunity equality and respect Our core values include Embracing Differences and we seek candidates who are enthusiastic about building a culture that encourages embraces and hires dimensions of differences <p> <p><b>Working at ICF<b> <p> <p>ICF is a global advisory and technology services provider but were not your typical consultants We combine unmatched expertise with cuttingedge technology to help clients solve their most complex challenges navigate change and shape the future <p> <p>We can only solve the worlds toughest challenges by building an inclusive workplace that allows everyone to thrive We are an equal opportunity employer committed to hiring regardless of any protected characteristic such as race ethnicity national origin color sex gender identityexpression sexual orientation religion age disability status or militaryveteran status Together our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals For more information please read our EEO amp AA policy <p> <p>Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals with sincerely held religious beliefs in all phases of the application and employment process To request an accommodation please email icfcareercentericfcom and we will be happy to assist All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations <p> <p>Read more about workplace discrimination rights the Pay Transparency Statement or our benefit offerings which are included in the Transparency in Benefits Coverage Act <p> <p><b>Pay Range<b> There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position The pay range for this position is <p> <p>$4914800 $8355200 <p> <p>AustinTX TX37<p>

Recruiter

Company: 48forty Solutions

Location: Houston, TX

Posted Mar 14, 2024

<p>48forty Solutions is the largest pallet management services company in North America We provide endtoend pallet solutions from supply to retrieval onsite services reverse logistics and packaging materials 48forty Solutions is truly Pallet Management Made Simple Our workforce is the heart and soul of our business<p> <p><strong>Summary<strong><p> <p>The Recruiter at 48forty will be responsible for working with Hiring Managers in different departments creating job descriptions posting requisitions sourcing prospects contacting applicants reviewing resumes and setting up interviews for salaried and corporate roles The Recruiter will also be responsible for representing and maintaining the Relogistics and 48forty brands and ensuring we attract and hire people who will contribute to the culture and growth of the organization<p> <p><strong>Essential Duties and Responsibilities<strong><p> <ul><li>Partner with hiring managers in various departments to define recruitment needs and plan the hiring process<li> <li>Track and measure recruitment objectives for all roles assigned<li> <li>Manage all communication with candidates from the moment they apply until they get onboarded<li> <li>Source candidates on job boards resume databases professional networks and through referrals<li> <li>Screen and qualify candidates over the phone virtually and face to face<li> <li>Provide top internal and external communication making sure that our company maintains a positive reputation as an employer of choice in all markets<li> <li>Generate daily weekly and monthly reports andor presentations for highlevel Executives<li> <li>Manage other projects related to job boards and job fairs as they arise<li> <li>Conduct meetings and or training sessions for Hiring Managers when required<li> <li>Implement strategies to reduce time to fill and increase quality of hire<li> <li>Provide a positive candidate experience to all applicants<li> <li>Provide constant status updates to Hiring Managers<li> <li>Prioritize workload according to company and hiring manager need<li> <ul><p><strong>Experience and Qualifications <strong><p> <ul><li>Bachelors Degree in Business or related vertical highly preferred<li> <li>Must have 3+ years of demonstrated success as an inhouse Corporate Recruiter or dedicated agency Recruiter<li> <li>25 years of experience with an ATS Greenhouse strongly preferred<li> <li>12 years of experience with sourcing candidates screeningqualifying candidates and building partnerships with hiring managers of all levels<li> <li>Must have experience with Microsoft Office and Outlook<li> <li>Experience in Supply Chain Logistics Industrial Manufacturing or Construction industries strongly preferred<li> <li>Understanding of HR practices and labor legislation<li> <li>Experience with job boards andor social media<li> <li>Must possess exceptional communication skills<li> <li>Must be comfortable working in a fastpaced environment<li> <li>Must be adaptable and possess a solutionoriented gogetter mentality<li> <li>Bilingual is a plus<li> <ul><p><strong>Benefits<strong><p> <ul><li>Competitive Pay<li> <li>Holiday Pay<li> <li>Referral Bonuses<li> <li>LongTerm Career Advancement <li> <li>Great Team Environment<li> <li>Paid Time Off<li> <li>Fulltime employees eligible for Medical Dental Vision Basic Life ADampD and ShortTerm amp LongTerm Disability insurance on the 1st of the month following 60 days of employment <li> <li>401k Retirement Plan after 90 days<li> <ul><p><strong>Work Environment<strong><p> <p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<p> <ul><li>Prolong periods sitting at a desk and working on a computer<li> <li>Must be able to lift up to 15 pounds as needed<li> <li>The noise level in the work environment is usually moderate<li> <li>This is a hybrid position working 3 days in the office and 2 days from home<li> <li>Ability to travel as needed<li> <ul><p><br ><p><p><strong>48forty Solutions<strong> is an equal opportunity employer<p> <div> <p>Privacy Policy<p> <p>CA Applicant<p> <p>CA Workforce<p> <p><br ><p><div>

Sales Support Representative: Bilingual: English & French

Company: TaskUs

Location: San Antonio, TX

Posted Mar 14, 2024

We welcome applicants of different backgrounds, demographics, and circumstances. TaskUs has employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. If you need reasonable accommodations in any part of the hiring process, please let us know. Requirements: Experience: Prefer 1 year or equivalent sales or business development experience (commission sales, appointment setting, inside or outside sales, previous experience in roles with a sales target / quota or a sales incentive program, contacting sales prospects, generating new sales leads, account management) or at minimum, show a propensity to upsell additional products or services to customers, using standard sales techniques and rebuttals. Use sales techniques, to offer products and services to customers or potential customers, mainly via telephone to cold, warm or hot leads. TaskUs is an equal opportunity employer. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people. TaskUs is committed to providing equal access to opportunities. As a Sales Support Representative, you will: Research and resolve issues reported by the client's end-users via phone, email, and chat support.

Inside Sales (Account) Representative | Fort Worth, TX

Company: Milwaukee Tool

Location: Dallas-Fort Worth, TX

Posted Mar 12, 2024

<p>TTI Inc is looking for an Inside Sales Account Representative for our Mexico Branch in Northwest Fort Worth TX <p> <p>The Account Representative sells company products and services via telephone internet email and fax Works in conjunction with Field Sales Representatives Product Management and Sales Management to increase customer penetration and sales opportunities Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements <p> <p>Headquartered in Fort Worth TX TTI Inc is the worlds leading authorized distributor of passive connector electromechanical and discrete components Celebrating more than 50 years this Berkshire Hathaway company is evergrowing and has over 100 locations in North America Europe and Asia Join a winning team in a growing global organization <p> <p><strong>ACCOUNTABILITIES<strong> <p> <ul><li>Sells products and services offered by TTI This includes but is not limited to product lines AIM programs quality and valueadded services The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customers needs This is measured through monthly sales reporting quality objectives and regular management reviews<li> <li>Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the branch or corporate product manager and the manufacturers to get the most competitive pricing by utilizing communication by telephone fax and email The Account Reps success is measured by booking the business at the highest gross profit margin<li> <li>Processes the customers order by entering it into the sales database for quote processing and delivery schedules Requires eye for detail proof reading for accuracy and maintaining quality expectations Failure to process and review in a timely manner can result to a loss of parts and lead time with factories This is measured by your customers on time delivery and RMA rate<li> <li>Expands product knowledge by utilizing all resources including product literature factory representatives product managers sales managers and other sales representatives to be able to discuss product options with customers and sell TTI strengths <li> <li>Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle following logical and systematic approaches while the goal being to reduce sales errors and uphold quality to the highest level This is measured by how many lines are shipped per sales person and determined how many lines were on time and crossed checked for errors<li> <li>Increases customer account base by compiling list of prospective customer leads from various sources and makes cold calls Number of new customers should grow based on this activity<li> <li>Provides management with information regarding sales marketing techniques new products and market strategy by preparing forecast and activity reports on account territory<li> <li>Participates and attends sales calls with Field Sales Representatives to develop sales relationship and trust with the customer and TTI Increased sales are result of good relationship sales<li> <li>If performing duties as a designated quality representative processes and resolves discrepant issues identified within the job function in an expeditious manner by researching the issue determining appropriate resolution and by providing disposition for nonconforming product to the appropriate parties<li> <li>Performs other related duties as assigned<li> <ul><p><strong>EDUCATION amp EXPERIENCE<strong> <p> <ul><li>Bachelors degree with one to three years of sales experience preferred or an equivalent combination of education and experience<li> <ul><p><strong>SKILLS amp CERTIFICATIONS<strong> <p> <ul><li>Exhibits exceptional knowledge of company products and services<li> <li>Demonstrates persuasiveness tenacity and strong selling skills<li> <li>Possesses excellent verbal and written communication skills including excellent presentation skills<li> <li>Exhibits strong analytical problem solving and negotiation skills<li> <li>Must be organized and able to prioritize and manage multiple tasks<li> <li>Ability to calculate discounts commissions proportions and percentages<li> <li>Ability to write reports and correspondence proficiently and professionally<li> <li>Reads analyzes and interprets business periodicals professional journals technical procedures and government regulations<li> <li>Able to work with minimum supervision and make responsible decisions<li> <li>Possesses working knowledge of company policies procedures and computer systems<li> <li>Ability to type 40 words per minute<li> <li>Knowledge of Microsoft Office applications Excel and Word at a basic level required<li> <li><strong>Bilingual EnglishSpanish highly preferred <strong><li> <ul><p>Please note that we do not offer relocation assistance for this position Candidates must be local or willing to relocate at their own expense <p> <p>Visa sponsorship is not available for this role Only candidates authorized to work in the United States will be considered <p> <p>This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations ITAR To perform the position you must be a US Person as defined by ITAR ITAR defines a US person as a US Citizen US Permanent Resident ie Green Card Holder Political Asylee or Refugee <p> <p>This is a summary of the primary accountabilities and requirements for this position The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities <p> <p><strong>What we offer our team members<strong> <p> <ul><li>A great benefits package that includes but is not limited to Medical Dental Vision 401kRoth plan with matching and Healthcare Savings Accounts<li> <li>Educational Assistance Tuition Reimbursement<li> <li>Ongoing training throughout your employment with opportunities to participate in professional and personal development programs<li> <li>A strong focus on giving back to our communities through philanthropic opportunities<li> <ul><p>Want to learn more Visit us at Working at TTI Inc <p> <p>TTI Inc is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race color sex including pregnancy sexual orientation gender identity age national origin religion physical or mental disability veterans status genetic information or any other characteristic protected by law <p> <p>Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <p> <p>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c<p>

Technical Support Receptionist

Company: Eagle Eye Networks

Location: Austin, TX

Posted Mar 11, 2024

<p><strong>About Us<strong><p> <p>Eagle Eye Networks is the global leader in cloud video surveillance delivering cybersecure cloudbased video with artificial intelligence AI and analytics to make businesses more efficient and the world a safer place The Eagle Eye Cloud VMS video management system is the only platform robust and flexible enough to power the future of video surveillance and intelligence Eagle Eye is based in Austin Texas with offices in Amsterdam Bangalore and Tokyo Learn more at eencom<p> <p><b>Summary<b><p> <p>Eagle Eye Networks is currently searching for a Full Time Technical Support Receptionist for our Austin Texas headquarters This individual provides positive courteous and prompt customer service in handling customer requests and inquiries including order entry account and billing inquiries and troubleshooting various customer requests<p> <p><strong>Responsibilities<strong><p> <p>As a Technical Support Receptionist you are responsible for handling Zoho Chats and answering calls from the Support phone queue The Technical Support Receptionist is responsible for triaging interactions creating support cases and transferring customers to Support agents via all channels Technical Support Reception provides positive courteous and prompt customer service and redirects clients appropriately to whomever will ultimately be providing the solution As the Support departments first responders the Technical Receptionist aims for firstcall resolution or else to quickly identify when it is not possible<p> <ul><li>Answer inbound calls and direct to relevant internal departments<li> <li>Enter and process all inbound customer requests for product support<li> <li>Answers Support phone calls performs initial triage and solves nontechnical cases assigns cases to agents<li> <li>Assist in CRM input to ensure accurate data entry and detailed activity<li> <li>Provide professional support to sales operations staff and other internal departments as needed<li> <li>Participate in departmental meetings on a regular basis<li> <li>Perform other duties as assigned<li> <ul><p><strong>Experience<strong><p> <ul><li>High School Diploma or equivalent<li> <li>Strong customer service orientation<li> <li>Excellent written and oral communication skills in English BilingualSpanish a plus<li> <li>Proven experience in computer applications GSuite MS Office and ticket management platform Zoho Salesforce<li> <ul><p><strong>Why work for Eagle Eye<strong><p> <p>Eagle Eye Networks is an innovative global startup building the only platform powerful enough to support the future of video surveillance and security Here your voice will be heard and talent respected We have proven leadership and financial backing of one of the worlds premier venture capital firms The work we do is essential in todays world as our systems are used to protect the health safety and welfare of people and property around the world Eagle Eye is a place where you can make a difference Bring your passion your drive a rollupyoursleevesandgetitdone work ethic and a collaborative mindset Be ready to work hard and have fun We also have great benefits and perks<p> <ul><li><strong>Medical Benefits<strong> We offer a competitive medical plan Company offsets premiums<li> <li><strong>100 paid<strong> employee dental and vision insurance<li> <li><strong>Taco Tuesdays<strong> Like breakfast tacos Youre at the right place because weekly breakfast tacos are provided<li> <li><strong>401k plan<strong> with company match<li> <li><strong>Weekly Lunch<strong> Food is love Especially when it is free<li> <li><strong>Snacks<strong> You will never go hungry<li> <li><strong>Culture<strong> Innovation drives our vibe<li> <li><strong>Diversity<strong> We embrace our global presence the diverse ideas and backgrounds of our team to improve our culture our products and grow our people and our business<li> <li><strong>Unlimited PTO<strong> We value our employees worklife balance and want you to spend the time off you need<li> <ul><p><strong>More About Eagle Eye Networks<strong><p> <p>Eagle Eye Networks is leveraging artificial intelligence on its true cloud platform to dramatically reshape the video surveillance and security industry The Eagle Eye Cloud Video Management System VMS is a smart cloud video surveillance solution purposebuilt to help businesses improve safety security operations and customer service Tens of thousands of companies in more than 90 countries around the globe have moved their video surveillance to the cloud with Eagle Eye VMS Customers including multifamily residences smart cities schools hospitals hotels logistics restaurants and retail shops trust Eagle Eye for actionable business intelligence and proactive security across multiple locations The Eagle Eye VMS has strong APIs for the secure integration of thirdparty systems and works with thousands of industry cameras so customers dont have to rip and replace their existing infrastructure Eagle Eye Cloud VMS is the only platform robust enough to power the future of video surveillance<p> <p>Eagle Eye Networks is an equal employment opportunity employer and values diversity Qualified candidates are considered for employment without regard to race religion gender gender identity sexual orientation national origin age military or veteran status disability or any other characteristic protected by applicable law<p>

Bilingual Inside Sales Rep

Company: United Rentals

Location: San Antonio, TX

Posted Mar 10, 2024

<p><b>Great company Great people Great opportunities<b> <p> <p>If youd like the chance to make your mark with the worlds largest equipment rental provider <b>come build your future with United Rentals <b> <p> <p>As an Inside Sales Rep at United Rentals you will serve as a key customer contact and consultant at our Trench Safety branch with responsibility for recommending solutions to the customer quoting selling and fulfilling orders for our equipment and services based on their needs You will be dedicated to underground trench safety equipment rental and supply needs Its a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service Youll multitask learn plenty and build your ability to drive sales and branch growth <p> <p><b>What youll do<b> <p> <ul><li>Process rental quotations reservations and contracts<li> <li>Establish new rental and sales accounts by serving walkin and callin customers generate leads for new business and communicate leads with Outside Sales Representatives<li> <li>Educate customers about proper equipment use<li> <li>Assist customers with the loading and unloading of equipment<li> <li>Dispatch delivery trucks and manage customer expectations regarding delivery<li> <li>Maintain a clean and presentable showroom sufficiently stocked with merchandise<li> <li>Other duties assigned as needed<li> <ul><p><b>Requirements<b> <p> <ul><li>Bilingual EnglishSpanish<li> <li>Bachelors degree preferred or equivalent experience<li> <li>Knowledge of trench safety related products and applications are preferred<li> <li>Exceptional relationshipbuilding and customer service skills<li> <li>Strong ability to multitask in a fastpaced environment<li> <li>Excellent teamwork interpersonal and communication skills<li> <li>Keen attention to detail and diligent attention to safety<li> <li>Valid drivers license with acceptable driving record<li> <ul><p>This position is deemed Safety Sensitive for purposes of United Rentals policies and procedures <p> <p><strong><b>Why join us<b><strong> <p> <p>We dont just talk the talk Were an awardwinning company recently named a Glassdoor Best Place to Work in 2023 that truly cares about our people Thats why we offer bestinclass benefits and perks that will support you and your family In addition to our health and financial plans we also offer <p> <ul><li>Paid Parental Leave<li> <li>United Compassion Fund<li> <li>Employee Discount Program<li> <li>Career Development amp Promotional Opportunities<li> <li>Additional Vacation Buy Up Program US Only<li> <li>Early Wage Access through Payactiv US Hourly Only<li> <li>Paid Sick Leave<li> <li>An inclusive and welcoming culture<li> <ul><p>Learn more about our full US benefit offerings here <p> <p>Mutual respect for the dignity and fundamental rights of all persons defines our culture United Rentals Inc is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law If you need a reasonable accommodation at any point of the application process please email careersurcom for assistance <p> <p>United Rentals consists of a wide variety of roles with different duties and responsibilities The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position education training experience skills and ability<p>

Bilingual Customer Care (English/Spanish), Remote

Company: Sutherland

Location: Houston, TX

Posted Mar 14, 2024

<p><b>Company Description<b> <p><p>Are you a selfmotivated and teamoriented individual ready to take on a new role within an exciting company Are you <strong>fluent in English and Spanish<strong> Do you deal with customers and colleagues with the same amount of positive energy and excitement Can you be productive <strong>working from home<strong> while effectively multitasking on a variety of projects and assignments<p> <p><strong>Choose Challenge<strong><p> <p><b>Job Description<b> <p><p>Were Sutherland and were now seeking <strong>Customer Service Reps <strong>to deliver exceptional service and solutions to customers of our customers through inbound calls and chat You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you Our hours of operation are MondayFriday 7A7P EST<p> <p><strong>What we offer<strong><p> <ul><li>Competitive hourly rate of $16hour includes language premium<li> <li>Medical dental and vision benefits<li> <li>Paid training amp PTO<li> <li>Advancement opportunities 80 of our frontline leaders have been promoted from within<li> <li>Monthly rewards amp recognition programs<li> <li>Employee Discounts<li> <li>EAP amp Health and Wellness programs including a personal trainer dedicated to Sutherland<li> <ul><p><b>Qualifications<b> <p><ul><li>Fluency in English and Spanish<li> <li>Ability to handle customer calls of varying types ie service requests billing questions energy conservation advice etc effectively and efficiently<li> <li>Strong communication and active listening skills as well as the ability to leverage probing questions to resolve issues<li> <li>Strong attention to detail and the ability to effectively multitask<li> <li>High school diploma or GED an Associates degree is a plus<li> <li>Know your way around a PC with strong keyboard skills and basic MS Office knowledge<li> <ul><p><strong>Requirements to work from home<strong><p> <ul><li>Excellent Internet connectivity <ul><li>Internet access speeds of 2 Mbps upload and 10 Mbps download the faster the better<li> <li>Hardwired internet connection <em>wireless andor satellite Internet Service Providers are not compatible with our systems<em><li> <ul><li> <li>A quiet and distractionfree secure place to work<li> <ul><p><strong><u>IMPORTANT NOTE<u> <strong><strong> <strong> This job is open only to residents of the United States and you must be authorized to work in the US in order to be considered for employment<p> <p><b>Additional Information<b> <p><p><strong><em>About Us<em><strong><p> <p><em>At Sutherland named a <strong>Great Place to Work <strong>we care for our customers customers and help to strengthen their brands We do this by improving how they work with their customers to deliver an extraordinary customer experience In other words behind every screen click or command are the people of Sutherland In business for over 35 years we are now nearly 40000 employees strong and work with h<em><em>undreds of companies in over 100 countries around the globe<em><p> <p><p> <p>EEOC and Veteran Documentation<br >During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status<br >At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements Periodic reports are made to the government on the following information The completion of the Administrative EEO record is optional If you choose to volunteer the requested information please note that all <br >Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file<br >Please note YOUR COOPERATION IS VOLUNTARY INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION<p>

Transition Project Manager - San Antonio

Company: Paycom

Location: San Antonio, TX

Posted Mar 10, 2024

<p><strong>Job Details<strong> <p> <p><strong>Level<strong> <p> <p>Experienced <p> <p><strong>Job Location<strong> <p> <p>San Antonio Office San Antonio TX <p> <p><strong>Position Type<strong> <p> <p>Full Time <p> <p><strong>Education Level<strong> <p> <p>Bachelors Degree <p> <p><strong>Travel Percentage<strong> <p> <p>Up to 50 <p> <p><strong>Job Category<strong> <p> <p>Client Setup amp Service <p> <p><strong>Description<strong> <p> <p>This position has a starting salary of $62500 per annum with an uncapped commission plan Paycom provides employees health insurance at an employee cost of $1 perpayperiod a 401k plan with company match available flexible spending accounts $50000 basic life and ADampD paid vacation holidays and sick leave employee stock purchase plan paid family leave and many other available benefits <p> <p>The Transition Project Manager internally known as Transition Specialist Representative leads the Paycom implementation by partnering with Outside Sales Reps Client Relations Representatives CRR Paycom Specialists PSD and New Client Setup NCS Specialists to ensure a successful implementation by guiding our clients to 100 usage and adoption of the Paycom solution They lead communications with internal and external stakeholders and project personnel ensuring timely and accurate completion of the project <p> <p><strong>RESPONSIBILITIES<strong> <p> <p><strong>Workload amp Project Management<strong> <p> <ul><li>Defines a detailed implementation plan for all customers which includes the goal of 100 employee usage<li> <li>Successfully implements newly released products with all clients<li> <li>Holds clients accountable to deadlines and drives projects to a successful and timely completion while achieving position metrics and customer satisfaction<li> <li>Achieving results by organizing time effectively and utilizing selfmanagement habits that lead to increased productivity<li> <li>Managing and allocating resources to ensure work is completed efficiently and effectively on or before deliverable deadlines<li> <li>Processes standard to complex payrolls under limited supervision amp coordinates payroll processing timelines with all clients to ensure payroll is submitted in accordance to Paycom submission deadlines<li> <li>Holds internal and external partners accountable to project objectives and timelines<li> <li>Provides technical and functional support to all internal and external parties with a Paycom Project Plan to collect outstanding data for each clients and ensure all deadlines are met<li> <li>Works with clients to map their current process understand client pain points and identify areas of improvement to maximize efficiencies through use of the Paycom solution and best practices<li> <li>Coordinates with clients to collect setup documentation of all applicable HCM products<li> <li>Ensures all open implementation tasks are completed clients acceptance meeting is successfully conducted and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the longterm care teams PSDCRR<li> <li>Consistently meets internal deadlines for reports trainings etc<li> <li>Leads the internal implementation team in the creation and execution of employee usage strategies <li> <ul><p><strong>Risk Management<strong> <p> <ul><li>Diagnoses researches and resolves customer concerns and requests<li> <li>Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures<li> <li>Submits all sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards<li> <li>Proactively anticipates clients needs and assesses risk<li> <li>Keeps management informed of any significant client problems<li> <ul><p><strong>Training amp Mentoring<strong> <p> <ul><li>Utilizes the Paycom Project Plan to record setup and trainings for all HCM products per clients<li> <li>Promotes the use of Paycom HCM products through training on site or via web meeting<li> <li>Ensures all trainings have client acceptance and meet all Paycom standards<li> <ul><p><strong>Change Management<strong> <p> <ul><li>Actively drives the company vision through the utilization of the Paycom solution<li> <li>Easily adapts to internal process changes and stays up to date on product developments<li> <li>Completes Paycom product training to stay abreast of new releases and functionality in order to successfully advise and direct clients on best practices to platform optimization<li> <li>Holds internal and external partners accountable to project objectives and timelines<li> <li>Demonstrates initiative by constantly looking for and recommending ways to improve the TSR role<li> <ul><p><strong>Communication<strong> <p> <ul><li>Monitors all communication channels including but not limited to email and telephone notifications providing prompt responses<li> <li>Answers standard to complex questions under limited supervision<li> <li>Communicates the importance of data validation and first payroll preparation requirements to all clients to ensure perfect first payrolls<li> <li>Ensures documentation of client processes and account notes are logged timely within Paycom Client Intelligence PCI<li> <li>Ensures proper meeting etiquette by paying attention to the correct posture inflection courtesy tone understandability and rate of speech<li> <li>Communicates effectively with clients and colleagues to establish cordialeffective working relationships<li> <li>Tactfully communicates critical feedback to clients colleagues and manager<li> <li>Assumes responsibility for establishing and maintaining effective communication and coordination with Paycom personnel and management<li> <li>Attends and leads meetings as required on site andor web meeting <li> <li>Maintains a positive attitude with all Paycom personnel and management<li> <li>Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook<li> <li>Communicates agendas and recaps for all meetings and trainings<li> <ul><p><strong>Travel <strong> <p> <ul><li>Up to 50 travel may include overnight on all avenues of transportation plane train andor automobile<li> <li>Required to attend in person New Hire Regional and Department training<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>EducationCertification<strong> <p> <ul><li>Bachelors degree<li> <ul><p><strong>Experience<strong> <p> <ul><li>At least 1 year of applicable experience in a customerfacing role <li> <ul><p><strong>PREFERRED QUALIFICATIONS<strong> <p> <p><strong>EducationCertification<strong> <p> <ul><li>Certifications such as Six Sigma White Belt Green Belt CAPM CSM PMP MBA or comparable program<li> <ul><p><strong>SkillsAbilities<strong> <p> <ul><li>Ability to work as part of a crossfunctional team<li> <li>Ability to perform job duties with moderate supervision<li> <li>Oral and written communication skills<li> <li>Bilingual preferred able to read write and speak Spanish andor French proficiently<li> <li>Public speakingpresentation skills with both small and large formats 50+ attendees <li> <li>Ability to build trust and collaborative relationships<li> <li>Consistently and effectively executes client meetings with business acumen<li> <li>Intermediate knowledge of the industry product and processes<li> <li>Intermediate computer skills in Excel MS Office Suite Outlook and Webbased Platforms<li> <li>Detail oriented and consistently delivers high quality results<li> <li>Intermediate project management and planning skills<li> <li>Interpersonal skills<li> <li>Maintains professional appearance and calm demeanor<li> <li>Ability to prioritize objectives<li> <li>Excellent time management skills<li> <li>Intermediate problem solving and conflict resolution skills<li> <li>Organizational skills<li> <li>Takes initiative to learn about a variety of client industries and expands knowledge base<li> <li>Able to operate in deescalation and key decisionmaking scenarios with guidance from direct supervisor<li> <li>Takes initiative to seek personal and professional development opportunities<li> <ul><p><strong>Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind Paycom makes employment decisions on the basis of business needs job requirements individual qualifications and merit Paycom wants to have the best available people in every job Therefore Paycom does not permit its employees to harass discriminate or retaliate against other employees or applicants because of race color religion sex sexual orientation gender identity pregnancy national origin military and veteran status age physical or mental disability genetic characteristic reproductive health decisions family or parental status or any other consideration made unlawful by applicable laws Equal employment opportunity will be extended to all persons in all aspects of the employeremployee relationship This policy applies to all terms and conditions of employment including but not limited to hiring training promotion discipline compensation benefits and separation of employment The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures Any questions or concerns should be referred to the Human Resources Department To learn more about Paycoms affirmative action policy equal employment opportunity or to request an accommodation Click on the link to find more information <strong><strong>paycomcomcareerseeoc<strong><p>

Client Support - Bilingual in Chinese

Company: Universal Processing LLC

Location: Houston, TX

Posted Mar 14, 2024

<p><strong>We are recognized as one of the top 5000 on Inc Magazines Annual List of Americas FastestGrowing Private Companies and one of the winners of USPAACCs Fast 100 Asian American Business Awards <strong><p> <p>Since 2003 we have dedicated ourselves to growing the unique needs of small and mediumsized<br >businesses by putting people before profits Within 10 years we emerged as one of the fastest<br >growing payments processing companies in the US Differentiated from the mega credit card processing providers our consultants and support team speak the languages our clients speak and we focus on ingenious customer service care support and reasonable pricing Our success story has seen us serving over 22000 clients across the nation<p> <p>We are seeking a highly motivated and enthusiastic Client Support to join the operation team The Client Support is a critical role that interacts directly with our clients and supports our sales effort <p> <p>Apply today if you are excited about this challenging and highlyrewarding position<p> <p>To learn more about us please visit us at httpwwwuprocessingcom<p> <p><strong>We are an EVerify employer<strong><p> <p><strong>Responsibilities included but are not limited to<strong><p> <ul><li>Processing client applications for different credit card processing services and inputs client information by using company client management system<li> <li>Listening and responding to customers concerns and needs identifies customers requirements and provides the appropriate solutions<li> <li>Checking to ensure that appropriate changes were made to resolve clients problems<li> <li>Keeping records of clients interactions recording details of inquiries complaints or comments as well as actions taken<li> <li>Contacting clients to respond to inquiries or to notify them of new regulations or any planned adjustments<li> <li>Serving as a liaison or translator between merchants and Priority Payment System or Firstdata to resolve funding or terminal issues<li> <li>Providing technical assistance and support for incoming queries and issues related to terminal hardware<li> <li>Scheduling work to ensure accurate phone coverage monitors priority of calls and shifts escalated calls to assure resolution of problems<li> <li>Assisting in planning and implementing department goals and makes recommendations to management to improve efficiency effectiveness<li> <ul><p><strong>You Should Apply If You Are<strong><p> <ul><li>Bilingual in English and Chinese is required<li> <li>Energetic fun and friendly <li> <li>Excellent in verbal communication skills<li> <li>Able to actively listen to clients and interact with clients in a friendly and patient manner<li> <li>Able to take initiative to solve problem effectively<li> <li>Selfmotivated to learn new systems and installation of products<li> <li>Able to accomplish tasks before deadlines and be detailoriented<li> <li>Able to work efficiently as part of a team and as an individual<li> <li>Proficient with Excel and Word<li> <li>Authorized to work in the US<li> <ul><p><strong>Training<strong><p> <p>Dont be intimidated by the terminologies or the industry if you are not familiar with them We will provide training for you to understand the industry full service line the company offers and how to do troubleshooting and customer service<p> <p><strong>Benefits<strong><p> <ul><li>We offer medical vision and dental insurance<li> <li>We offer 401k retirement plan with company match<li> <li>We offer quarterly performance review for potential quarterly salary increase<li> <li>We provide onthejob training to get you familiar with the industry and the job<li> <li>We have a very energetic and fun work environment surrounded by young entrepreneurial professionals<li> <li>H1B provided for employees showing great potential and commitment<li> <ul><p><strong>Compensation<strong><p> <ul><li>A monthly base salary ranging from $3000 in the beginning follow with the quarterly salary increase based on performance<li> <ul><p>This is a nonexempt position<p>

Treasury Management Technical Support Specialist II

Company: First Horizon Bank

Location: Dallas-Fort Worth, TX

Posted Mar 15, 2024

<p>This position is responsible for receiving inbound Treasury Management calls and assisting clients with the use of all TM services while seamlessly creating a high level of client satisfaction This includes effectively managing client issues identified in the production environment and ensuring all technical support needs are addressed in a timely fashion Specialist must be able to communicate with clients in a clear professional and articulate manner Specialist must be committed to timely resolution of simple and complex problems by using good judgment and applying integrative thinking skills Specialists must be well educated on the features and functionality of TM services Specialists are responsible for supporting Treasury Management Sales and Product team members <p> <p><strong><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES<strong><strong> <p> <ul><li>Take incoming calls to fulfill servicing requests and provide technical assistance<li> <li>Build rapport and deepen client relationships by resolving issues on the first call<li> <li>Maintain an advanced knowledge of Treasury Management tools and services from both an enduser and technical perspective<li> <li>Present needs based product recommendations to deepen the banking relationship<li> <li>Stay abreast of all changes developments and enhancements for all systems and products<li> <li>Ensure all audit and security policies and procedures are followed in accordance with Bank policies and Federal regulations<li> <li>Navigate effectively and efficiently through multiple systems<li> <li>Possess and demonstrate a high level of professionalism<li> <li>Communicate in a clear concise and professional manner<li> <li>Provide client focused solutions while being compliant with bank Policies and Procedures<li> <li>Partner with other departments within the organization to fulfill client requests<li> <li>Work closely with Treasury Management Sales Product and Implementation groups<li> <li>Track client issues to identify product and process improvements or clients at risk due to frequent problems<li> <li>Provide client training and support on the use of TM Products<li> <li>Other duties and projects as assigned<li> <ul><p><strong><strong>SUPERVISORY RESPONSIBILITIES<strong><strong> <p> <p>No supervisory responsibilities <p> <p><strong><strong>QUALIFICATIONS<strong><strong> <p> <p>To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skills andor abilities required <p> <ul><li>Bachelors degree BABS from fouryear college or university and three to four years related experience andor training equivalent combination of education and experience may be substituted for fouryear degree<li> <li>Excellent written and verbal communication skills including telephone skills strong interpersonal skills with managing technical issues<li> <li>Knowledge of commercial banking products including Treasury Management products and services<li> <li>Experience working directly within Treasury Management preferred<li> <li>Strong commitment to client satisfaction<li> <li>Bilingual in EnglishSpanish preferred<li> <ul><p><strong><strong>CERTIFICATES LICENSES REGISTRATIONS Ex CPA Series 6 or 7 license etc<strong><strong> <p> <p>CTP CCM or AAP preferred <p> <p>Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <p> <p>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c<p>

Customer Support Associate (Spanish Speaker)

Company: WISE

Location: Austin, TX

Posted Mar 15, 2024

<p><b>Company Description<b> <p><p>Wise is a global technology company building the best way to move and manage the worlds money Min fees Max ease Full speed<p> <p>Whether people and businesses are sending money to another country spending abroad or making and receiving international payments Wise is on a mission to make their life easier and save them money<p> <p>As part of our team you will be helping us create an entirely new network for the worlds money For everyone everywhere More about our mission<p> <p><b>Job Description<b> <p><p>Were looking for passionate bilingual Spanish and English speaking Customer Support Associate to join our team in Austin Texas Youll play a key role in helping our customers have a great experience with Wise as the link between our customers and internal teams<p> <p>Heres how youll be contributing to the Customer Support team<p> <ul><li>Help customers have the best experience possible with our product by showing empathy and patience and being resilient when needed<li> <li>Support customers by communicating with them via emails phone calls and chats<li> <li>Demonstrate flexibility Youll be covering a variety of shifts we work when our customers need us the most including early mornings day times afternoons late evenings weekends and public holidays as per business demand PS We make our schedules in advance so youll be able to plan your time accordingly<li> <li>Go above and beyond the call of duty solve problems working together with other teams<li> <li>Grow through mentoring and working with other teams developing your skills and figuring out how to have an impact on our customers<li> <ul><p><b>Qualifications<b> <p><ul><li>Your <strong>verbal and written English and Spanish skills are excellent<strong> communicating difficult concepts in an easy to understand way comes naturally to you<li> <li>Youre<strong> flexible and adaptable<strong> open to working days evenings and weekend shifts as well as public holidays<li> <li>Youre<strong> organized<strong> Youre methodical in your approach with a solutionoriented mindset and the ability to multitask Your lead will help you develop and remove blockers if they can but they wont stand over your shoulder Your lead is entrusting you with the autonomy to meet and exceed your performance metrics and also deliver a great customer experience<li> <li>Youre <strong>cool under pressure<strong> You take charge in challenging situations and you keep your composure if things get tense a fastpaced everchanging environment is where you thrive<li> <li>Youre able to work in a<strong> fastpaced everchanging environment<strong> you understand that change is needed to both grow and learn but also work more efficiently and youre ready to start a career in a global company<li> <li>Youre a <strong>teamplayer<strong> Youre straight up and honest Youre able to own up to your mistakes and you follow through when you say you will <strong>Most importantly<strong> you understand that having a great working culture is everyones responsibility so you treat everyone with respect you always give a helping hand and you let our values guide you<li> <li>Youre <strong>growthoriented<strong> You understand that an open feedback culture is there to help you grow You crave information and love learning new things You challenge ideas not people You see every challenge as a learning opportunity and youre adaptable learning new systems and processes quickly<li> <li>Youre <strong>technically inclined<strong> Youre quick behind the keyboard with a typing speed of <strong>at least 35 wordsperminute <strong>and you can learn new software and systems quickly Knowledge of CRM tools like Zendesk Twilio or similar that support chat phone and email channels would be helpful<li> <li><strong>Youre ideally someone who has worked in customer support before <strong>preferably in banking or finance but <strong>were willing to work with the right person<strong> whatever your experience Were looking for genuine people who work hard and love helping others so if that sounds like you tell us why youre a great fit<li> <li>Youve got at least a high school diploma or GED equivalent<li> <ul><p><b>Additional Information<b> <p><ul><li>Must be fluent in both English and Spanish speaking reading and writing<li> <li>You must already be legally authorized to work in the US We cannot support visas for this role <li> <li>This is not a remote position this is a fulltime hybrid position located in Austin Texas<li> <li>Click here to learn more about the benefits that we offer at Wise<li> <ul><p>LIHybrid<br >BIHybrid<br >LICM1<p> <p><p> <p>For everyone everywhere Were people building money without borders without judgement or prejudice too We believe teams are strongest when they are diverse equitable and inclusive<p> <p>Were proud to have a truly international team and we celebrate our differences<br >Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers<p> <p>If you want to find out more about what its like to work at Wise visit WiseJobs<p> <p>Keep up to date with life at Wise by following us on LinkedIn and Instagram<p>

eCommerce Specialist

Company: Dover Corporation

Location: Austin, TX

Posted Mar 11, 2024

<p>At Dover Fueling Solutions DFS we are taking fueling and convenience retail to the next level We are passionate about cultivating excellence in everything we do but what really fuels us is our people Theyre the heart of our company As an employee our promise to you is that youll work on new and innovative products and solutions be mentored by managers and teammates who are collaborative caring and act with integrity and have the opportunity to grow in ways that are meaningful to you Unique and interesting projects both locally and globally will challenge you and allow you to pursue different and rewarding career paths <p> <p>We are EnergizedByGrowth <p> <p>DFS is part of a legacy of leadership that spans back generations made up of some of the most trusted leadingedge brands in the industry As part of Dover Corporation and with our talented innovative outstanding people we are doing great things and redefining what is possible in fueling and convenience retail Providing advanced fueldispensing equipment including clean energy solutions systems and payment automatic tank gauging and wet stockmanagement solutions DFS comprises the product brands of Wayne Fueling Systems OPW Fuel Management Systems ClearView Tokheim ProGauge Fairbanks LIQAL AvaLAN and Bulloch Technologies Headquartered in Austin TX DFS has a significant technology development and manufacturing presence worldwide including facilities in Brazil China India Italy Poland the Netherlands the United Kingdom and the United States <p> <p><b>eCommerce Support Specialist I<b> <p> <ul><li>Responsible for providing initial response and subsequent follow ups to customers emails and phone calls<li> <li>Primary support for customers processing payment tasks quoting and placing orders through WayneFMS eCommerce platforms<li> <li>Create and manage branding requests provide guidance on discounting identify and create tasks for system configuration errors and assist customers with troubleshooting<li> <li>General communication with Sales managers for outstanding items requiring their attention or assistance<li> <li>Support with UAT and NPD assignments as needed<li> <li>Cross collaborate with other departments as required<li> <li>Responsible for level 1 troubleshooting of eCommerce platforms<li> <li>Identifying and reporting issues found in eCommerce platforms to level 2 and 3 as appropriate Ticketing management<li> <li>Testing and documenting the results<li> <li>Responsible for facilitating training of at least one eCommerce platform to internal and external users<li> <li>SME of at least one WayneFMS eCommerce platforms<li> <li>Other duties as assigned<li> <ul><p>The successful candidate will havepossess <p> <ul><li>Excellent Administrative clerical and record keeping skills required<li> <li>Basic understanding of importexport compliance ISO amp EHS regulatory processes<li> <li>Experience in customer service sales andor program management experience preferred<li> <li>Selfmotivated and with a strong aptitude for problemsolving<li> <li>Ability to effectively manage changing and conflicting priorities and resolve appropriately<li> <li>Effective interpersonal verbal and written communication skills ability to relay information between accounts and sales management effectively and accurately<li> <li>Well organized and flexible with an ability to interact under pressure with professionalism and confidence<li> <li>Knowledge of WayneFMS order entry processes and procedures across product offerings<li> <li>Intermediate user of MS Office application VOIP ERP amp CRM preferred<li> <li>The ability to multitask prioritize and successfully meet several deadlines at once while maintaining attention to detail<li> <li>Proven ability to work effectively in a virtual space<li> <li>Analytical mindset<li> <li>Bilingual is a plus<li> <ul><p>Work Arrangement Hybrid <p> <p>We consider several jobrelated nondiscriminatory factors when determining the pay rate for a position including but not limited to the positions responsibilities a candidates work experience a candidates educationtraining the positions location and the key skills needed for the position Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work <p> <p>All qualified applicants will receive consideration for employment without discrimination on the basis of race colour religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law <p> <p>Attention Applicants If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process please let us know Likewise if you are limited in the ability to access or use this online application process and need an alternative method for applying we will determine an alternate way for you to apply Please contact dfshrinquiriesdoverfscom for assistance with an accommodation Kindly specify Job Requisition Number Job Title and Location in response <p> <p>LIAD2 LI Hybrid<p>

Frequently Asked Questions

What are typical salary ranges for bilingual roles by seniority?
Junior bilingual product managers start around $70,000–$90,000, mid‑level positions earn $90,000–$120,000, and senior or lead roles command $120,000–$160,000. Bilingual software engineers see similar tiers: $80,000–$110,000 for entry, $110,000–$140,000 mid, and $140,000–$180,000 for senior positions. Pay varies with language pairs—Mandarin or Arabic tend to command higher premiums.
What skills and certifications are required for bilingual tech jobs?
Key tools include SDL Trados Studio, MemoQ, Lokalise, Phrase, and cloud translation APIs like Google Cloud Translation and Azure Translator. Certifications such as ATA (American Translators Association), CLP (Certified Localization Professional), and Google Associate Cloud Engineer validate technical fluency. Proficiency in at least two high‑demand languages (e.g., English/Spanish, English/French) is essential for most roles.
Is remote work available for bilingual positions?
Yes—over 80% of bilingual tech roles listed on Job Transparency are remote or hybrid. Companies like GitHub, Microsoft, and Atlassian offer full‑remote opportunities, allowing bilingual talent to work from anywhere while collaborating with global teams via Slack, Zoom, and Jira.
What career progression paths exist for bilingual professionals?
A bilingual translator can advance to Localization Project Manager, then to Localization Lead, and eventually VP of Localization. Bilingual software engineers may progress to Lead Engineer, Tech Lead, or Director of Engineering. Bilingual product managers can move into Global Product Strategy or Head of Global Product Management.
What are current industry trends affecting bilingual tech roles?
The rise of multilingual SaaS platforms, AI‑driven translation, and real‑time language processing boosts demand for bilingual talent. Companies invest in AI‑ML models that support multiple languages, creating opportunities for bilingual data scientists and AI engineers. Additionally, regulatory compliance in the EU (GDPR, ePrivacy) and global trade agreements increase the need for localized content and support across diverse markets.

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