Bilingual Jobs in Remote
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Customer Success Manager, eCommerce/Amazon Advertising
Company: Jungle Scout
Location: Remote
Posted Sep 18, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.All offers of employment at Jungle Scout are contingent upon clear results of a comprehensive background check. We believe team members should have the opportunity to choose the work environment that works best for them, so we give our team members the option of working from home, at one of our hub offices, or from a co-working space.We prioritize Diversity, Equity, and Inclusion At Jungle Scout, we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. Jungle Scout is committed to creating a diverse environment and is proud to be an equal opportunity employer. With our generous paid time off and recognition of local holidays, escape to the beach, recharge mentally, or give back through volunteering. &128165; Comprehensive Health Benefits & Retirement Program. We have a remote-first culture with employees across the world as well as in our hub offices in Austin, TX and Vancouver, BC. Founded in 2015 as the first Amazon product research tool, Jungle Scout today features a full suite of best-in-class business management solutions and powerful market intelligence resources to help entrepreneurs and brands manage their e-commerce businesses. The Jungle Scout team is a group of smart, motivated, and fun-loving professionals working hard to help our customers achieve success. Although it’s a highly collaborative culture, team members are empowered to work autonomously and take extreme ownership of their work. Whether that's working from home, in office at one of our hubs, a co-working space.&128165; A growth culture! We offer comprehensive healthcare and retirement matching plans for eligible employees.About Jungle ScoutJungle Scout is the leading all-in-one platform for selling on Amazon, supporting more than $50 billion in annual Amazon revenue and 10 global Amazon marketplaces. We structure our compensation packages to reward our team members' contributions to our company's success - you’ll have a bonus tied to performance and will be invested into our long-term success with Equity. &128165; Flexible PTO. You'll have the opportunity to truly make a difference and impact our customers.&128165; Competitive compensation packages!
Digital Content Specialist
Company: Twin Health
Location: Remote
Posted Sep 20, 2023
The ideal candidate has hands-on experience developing end-to-end content for a health, wellness, or education service.This is a full time, six month contract position. Responsibilities Produce multimedia content for a variety of use cases and contexts, including the planning, scripting, editing, and potential recording of video contentCollaborate with UX writers, designers, product managers, marketers, and clinical stakeholders to create multimedia content campaigns that drive behavior change through engagement and educationDraft written content to support our product experience, support channels, and clinical communicationsFacilitate discovery sessions and additional research with internal collaborators to deliver clinically-validated, research-backed contentWork closely with leadership, data science, and engineering teams to measure and report on the impact of content campaigns —while iterating to maximize resultsHelp manage multiple projects simultaneously, facilitating the content development and review process with stakeholders and partnersClearly articulate your design rationale and concepts —via research, strategy, and a user-centered process, addressing specific pain points and unmet needsQualifications Superb written, visual, and verbal communication skills, as well as a demo reel or portfolio with examples of prior work4+ years of professional experience producing multimedia content, with a minimum of 2 years developing video contentExperience with short-form storytelling (Instagram reels, TikTok, YouTube shorts, etc. )Expertise using Adobe CC suite or comparable video editing, motion graphics, and visual design softwareGreat eye and passion for visual design and deep knowledge and advocacy for modern approaches to video and multimedia content productionThis remote opportunity is available to US based personsPreferred qualificationsExperience working in a regulated industry and/or startup environmentMarketing or social media strategy and/or lifecycle management experienceExperience producing motion graphics, visual effects, and animationsBilingual; fluency in SpanishCompensation and Benefits The compensation range for this position is $38-$60 hourly. If a full time position opens, the contractor will be considered for this role.Salary range for US jobsUS Salary Range$38—$60 USD Twin HQ is in Mountain View, California but this role is open to remote applicants. This role sits on our Product Design team — you’ll collaborate closely with other designers and writers to deliver a cohesive member experience. Join us in revolutionizing healthcare and building the most impactful digital health company in the world!Excited to join us and do your part in improving people’s health and happiness?OpportunityIn this key role, you’ll work closely with cross-functional teams to develop written, video, and visual content that drives user engagement and education in our product. In October 2021, Twin Health announced its Series C funding round of $155M, led by ICONIQ Growth, enabling us to scale services in the U.S. and globally, helping to solve the global chronic metabolic disease health crisis. We have recently announced broad and growing partnerships with premier employers, such as Blackstone and Berkshire Hathaway. Imagine TikTok videos (and more) that help people reverse chronic diseases like diabetes. Twin Health was awarded Innovator of the Year by Employer Health Innovation Roundtable (EHIR) (out of 358 companies), named to the 2021 CB Insights Digital Health 150, and recognized by Built In's 2022 Best Places To Work Awards. The Whole Body Digital Twin delivers a new standard of care, empowering physicians and patients to make personalized data-driven decisions. Working here Our team is passionate, talented, and driven by our purpose to improve the health and happiness of our members.
Manager, Coordinated Access Model
Company: Unite Us
Location: Remote
Posted Oct 12, 2023
We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. Unite Us is boldly changing the nation’s care delivery system. If you require assistance in applying for open positions due to a disability please email us at [email protected] to request an accommodation.LI-Remote If you want to do well and do good, join Unite Us– we can build healthier communities together.Environmental Job Requirements and Working Conditions:This position is remote, U.S. based; the applicant must reside in Pinellas County or in close proximityThe target pay range for this role is: $70,000-$75,000. We work side-by-side with local organizations, and track data and outcomes to build coordinated care networks that support all aspects of community health. Some geographic areas may have higher target rangesThis position requires software access level AUnite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. This salary range represents our national target range for this role. Together, they set out to improve that experience for everyone in need through technology that connects people to the care they need, when they need it, in communities across the country. Assist to triage any contractual risks or escalations from your contract’s cross functional teamCreate ongoing support through the telephony system and other software vendors You are a great fit for this role if you:Must be a Masters prepared clinician; license in Florida is preferred Experience in conducting screenings, assessments and navigating the behavioral health and substance use disorder landscapeKnowledgeable of the Florida behavioral health infrastructure and operationsHave a minimum of 2 years experience in coaching or supervising staffHave experience in navigating social services as an individual, case manager, social worker, care navigatorHave empathy and passion for helping vulnerable populationsHave advanced computer skills and are a quick learner who is excited to become an expert in new technologiesHave relationship management skills Are able to set priorities for yourself and the team, and work independentlyBilingual or multilingual a plus The Unite Us Story:As our co-founders transitioned from military to civilian life, they saw barriers and inefficiencies among their veteran community in trying to navigate the most basic health and social services. The CAM Manager is expected to have this same level of knowledge to effectively support CAM Specialists.The CAM Manager works closely with the Customer and Community Success Team and reports to the Senior Director of Care Coordination.Unite Us believes that an individual's health journey can start anywhere in the community and we help to support both the client and network partner’s care journey experience. What You’ll Do:As a Master’s level or licensed clinician in the state of FL, you will manage a team of CAM Specialists and a CAM Supervisor that respond to provider and client requests for mental and/or substance use disorder services through the coordinated access model Provide oversight and guidance for the CAM Specialists and CAM Supervisor on the execution of their role and the completion of short biopsychosocial assessment, LOCUS, and other screenings for clients seeking assistancePromote a positive and productive work environment where team members feel like they can do their best work, achieve their goals, and contribute to company successResponsible for meeting compliance standards for sensitive service types and sensitive organizations on the platformMaintain the accountable structures within your team to ensure contractual requirements are met Attend meetings as applicable to ensure necessary information is shared with CAM Specialists and action items are followed through Represent and promote the CAM throughout the community when applicable Create and use status reports to communicate progress of contractual requirements, and develop action plans to maintain or individual metrics to goal Develop and maintain strong relationships with Business Analytics and other cross departmental teams by being an expert resource on the strategy of the CAMCollaborate with the Sr. Director of Care Coordination and Customer Success Manager for the CAM to develop cross-team strategies for improving outcomes and success of the model.
Bilingual Customer & KYC Representative (English + French)
Company: GoCardless
Location: Remote
Posted Sep 22, 2023
Check out our sustainability action plan here. Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.We’ve got a long way to go, but here’s how we’re doing as of June 2022;Female Employees - 46%Ethnic background - 32%Identify as LGBTQIA - 10%Neurodivergent - 9%We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report Sustainability We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Working this way creates the GC magic- the reason we all love showing up to work. Diversity & InclusionWe’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. We act with integrity, always. If you’re excited by this role, we encourage you to apply. (some of) The good stuffWellbeing - stay healthy with dedicated support and medical coverWork away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month periodAdaptive Working - allows you to work flexibly, around your lifestyleEquity - all permanently employed GCs get equity to help you make a valuable contribution Parental leave - to suit everyone embarking on life's great adventureTime off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)Life at GoCardless We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. You’ll also have the opportunity to develop your communication, operational, and prioritisation skills. Though you will be expected to hit the ground running, you’ll be part of a dedicated team that’s well-established and has a focus on developing careers. To that end, before you start, there's paid training, an induction, and a thorough onboarding process, so you get comfortable with the GoCardless product. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero.
Immigration Correspondent (Texas)
Company: NPR
Location: Remote
Posted Sep 19, 2023
Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.You may read NPR’s privacy policy to learn about how NPR may handle information you submit with any application. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. Does this sound like you? Benefits include access to health and wellness, paid time off, and financial well-being. Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and Instagram. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. In the future, NPR may choose to transfer employees to other geographic locations. If so, we want to hear from you.The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.NPR Pay Range$120,000—$145,000 USDWant more NPR? Other duties may be assigned, and this job description can be modified at any time.MINIMUM QUALIFICATIONSAt least 4 years' reporting experience. Demonstrated ability to pivot from breaking news to analysis to longer-form entrepreneurial reporting projects.Fluency in Spanish and English.Demonstrated ability to report for multiple platforms, including digital. Willingness and ability to travel, sometimes with little notice.Ability to explain technical jargon, data and policy topics so that a general news audience can understand their significance and relevance.Ability to meet deadlines and to thrive in a daily, unpredictable news production environment.Commitment to detailed research and fact checking.Proven ability and commitment to work well with others, demonstrating at all times respect for the diverse constituencies at NPR and within the public radio system.Commitment to learn and enact the best journalism practices.Ability and willingness to relocate. This means having expertise in policy, regulation and enforcement and being able to explain those things to a national audience on multiple platforms (radio, digital, podcasts).
Premier Support Advocate - Spanish Bilingual
Company: Thumbtack
Location: Remote
Posted Sep 15, 2023
We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. Actual offered wages will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.Benefits & PerksVirtual-first working model coupled with in-person events20+ company-wide holidays including two week-long shutdowns Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila Stipends for remote work support, home office set-up and Thumbtack services (North America) WiFi reimbursements Cell phone reimbursements (North America) Employee Assistance Program for mental health and well-being Learn More About Us Life @ Thumbtack Blog How Thumbtack is embracing virtual work Follow us on LinkedIn Meet the pros who inspire usThumbtack embraces diversity. By handling inbound requests through our users' different channels (phone, chat, SMS, and email), you navigate the challenges of account changes, profile updates, billing inquiries, website and app assistance, and retention while ensuring a high-quality, high-quality, low-effort experience for the caller. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected]. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ . We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. Our commitment to our users is that we will provide fast, reliable and helpful service through proactive and responsive channels including phone, sms, chat and email. About the RoleAs a Bilingual Customer Support Advocate, you bring our Thumbtack mission to life! LI-RemoteFor candidates living in the US, the expected hourly wage for this role is currently $22.00 - $22.50 per hour. Nobody checks every box, and we're looking for someone excited to join the team.Fluent verbal and written communication in Spanish and English.Action-oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. You are the voice of Thumbtack on the front lines! ResponsibilitiesPartner with our pros and customers by listening to their needs and providing the best solutions - you’re the expert! Maintain excellent knowledge of Thumbtack’s products and servicesParticipate in 30-40 Phone, SMS, or Chat consultations a day with our users to determine the best solution to get jobs done and grow small businessesTroubleshoot and resolve customer inquiries with effective problem-solving and de-escalating skills while building a relationship with the callerMaintain high-performance metrics including quality, adherence, efficiency, customer satisfaction, and net promoter scoresContinuously look for areas of improvement and communicate trends to the appropriate partiesMake independent and insightful decisions while keeping the customer and company needs in mindEngage with team members through weekly development sessions, training, and support interactions that help build each otherWhat you'll needIf you don't think you meet all of the criteria below but still are interested in the job, please apply. Asks the right questions to analyze situations accurately, uncovers root causes of complex problems, and evaluates pros and cons, risks, and benefits of different solution options.Resourcefulness - Using resources effectively and efficiently to get things done.Drives Results - Consistently achieving results, even under challenging circumstancesBonus points if you haveCollaborates - Building partnerships and working collaboratively with others to meet shared objectivesDemonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.Multi-tasking - ability to handle multiple transactions to meet the required productivity or service levels.Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.
Sr. Sales Engineer (Mexico)
Company: Motive
Location: Remote
Posted Sep 26, 2023
We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here.The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. They will be expected to have excellent interpersonal communication skills, technical comprehension, product expertise, business acumen, and overall industry knowledge. What You'll Do:Partner and strategize with Account Executives for discovery calls, product demonstrations, POC support and onsite meetings Will be capable of providing customized demonstrations of the Motive product offering to prospects spanning a multitude of rolesSuccessfully match customer pains and requirements to proposed solutionsBecome an expert on Motive’s competition, lending your expertise to Mid Market AEs working on displacement dealsProduct expert, not only on Motive’s current offering but our roadmap as wellWork with AEs to respond to RFIs and RFPsSales liaison between multiple internal organizations, including; Product, Engineering, Customer Success and Product MarketingWhat We're Looking For:Minimum 5+ years working with strategic sales prospects in a pre-sales/sales engineering capacity (SaaS and Hardware experience is a plus)Bilingual (English/Spanish)Excellent communication skillsProven analytical and problem-solving skillsConsistent track record selling complex solutionsExperience in the Transportation & Logistics industry is a plusExperience with APIs and integrationsBachelor's Degree required, Bachelor’s of Science preferred, MS a plusCreating a diverse and inclusive workplace is one of Motive's core values. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. LI-Remote Export Administration Regulations. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. Visit our careers website to learn more about opportunities at Motive. About the Role:As a Sales Engineer on our new Mexico team, you will have the opportunity to play an active part in increasing effectiveness, productivity, and revenue growth in the Sales Team. Motive is one of the fastest-growing software companies in the world, serving more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. We’re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more. Today, our team is made up of more than 3,000 employees, located across the world, providing support to a wide range of customers. The Senior Sales Engineer will report directly to the Director of Sales Engineering. While most of our employees are remote, many have the opportunity to work on-site at any of our 8 global office locations.
Sales Development Representative
Company: Motive
Location: Remote
Posted Sep 14, 2023
Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. LI-Remote We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here.The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. We need strong communicators, who are quick learners, and have a natural sales instinct to be the first impression on the front lines at Motive. We strive towards providing a best in class sales experience for our prospective customers, and you would be the voice of Motive on how we can help connect the world's trucks, and automate the world's freight. What You'll Do:Contact prospective clients through cold calls and emailsQualify accounts/prospects based on set criteriaIdentify prospects needs/challenges and suggest appropriate products/servicesSet up meetings/calls between prospective clients and Account ExecutivesReschedule/follow up with prospects if meetings do not occurWhat We're Looking For:Bilingual (English/Spanish)Strong work ethic and driveAbility to handle rejection and persevereStrong communication skillsSalesforce experience is a plusPrevious cold calling experience is a plusCoach-ability and a team focused mindsetBachelors Degree Required Creating a diverse and inclusive workplace is one of Motive's core values. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. By creating a best in class Sales Development Organization. Motive is one of the fastest-growing software companies in the world, serving more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. We are actively looking to bring on the best and the brightest professionals to join our new Mexico SDR team to help us transform one of the most important industries on the planet. As a "SDR" you’ll be navigating organizations to set qualified meetings for our Account Executives. We’re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more. Today, our team is made up of more than 3,000 employees, located across the world, providing support to a wide range of customers.
Member Enrollment Associate
Company: Twin Health
Location: Remote
Posted Sep 20, 2023
Additional weekend shifts available.Qualifications Completed Associate’s Degree or higher1 years minimum proven experience in Health Care or Customer Service fields directly with member support, engagement, enrollment. Experience working with high volume inbound and outbound calls. Bilingual (Spanish Speaking) preferred Experience with the Following SystemsPlatforms and Systems UsedSalesforce or similar CRM platforms Telephony platform (Dialpad, Twilio, Talkdesk) Scheduling platformsCommunicationProfessional communications skills with experience in a contact center environment and works well with multiple platforms and operating systems. Excellent customer service and phone communication skills. Friendly, enthusiastic, attentive listener with excellent interpersonal and communication skills and the ability to build trusting relationshipsStrong interpersonal, customer relationship/partnership and influential skills to facilitate proven sales tactics towards conversion. Must have excellent customer interaction skills, written and oral communication skills in English, along with the ability to strategically relate and problem-solve to a diverse member-base.Must be able to interface appropriately and provide key insights at all levels (i.e. This position is bonus eligible. In addition, Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. Support Team, management, executives, and customers). Must be able to clearly track and meet conversion goals and metrics in a high volume setting. ProductivityPassionate about efficiency, and speedy and high quality issue resolutionDetermined to achieve business results with a positive, optimistic attitude that inspires members and fellow Twin team membersHighly proactive and self-motivatedResults focused with proven ability to achieve client service excellenceOrganized and detail-oriented with highly proficient computer technology skillsAbility to stay positive, focused, and results focused in a fast paced and constantly changing environmentWilling and eager to learn and adapt to changing needsThis remote opportunity is available to US based persons. Compensation and Benefits The compensation range for this position is $21.00-$24.00 per hour. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every TwinA competitive compensation package in line with leading technology companiesAs a remote friendly company we are committed to providing opportunities for all who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments.Opportunity for equity participation Unlimited vacation with manager approval16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options401k retirement savings planSalary range for US jobsUS Salary Range$21—$24 USD This role comprises daily tactical application of outreach, engagement, and conversion to help members begin their enrollment into the Twin Health Program. In addition, this role will help support new channels of engagement providing ownership and opportunities to build new pathways and strategic initiatives in relation to engagement with prospective members.Responsibilities Provide an accurate overview, education, and benefits of the Twin Health program to potential prospects. Be proficient in providing detailed knowledge of Twin’s scientific model and approach and additional conversion tactics towards enrollment. Understand and ease potential concerns or uncertainties about the programFacilitate progressing the onboarding process by capturing initial health and nutrition information. Stay in contact with potential members, following up frequently to promote ongoing commitment to the programManage and track prospective member leads in a centralized database, meeting activity-based metrics on a daily and quarterly basisUtilize multiple modalities of communication and systems (calls, zoom, SMS, email) to drive conversion Partner closely with other members of the member operations team to continue to refine and optimize the Twin’s technology and collateralSupport outreach efforts across all lines of business, modifying strategy accordingly (direct to consumer, Medicaid, Medicare, Commercial)Upon member enrollment, partner with the clinical team to ensure an extraordinary onboarding experienceAbility to provide feedback and initiative in helping streamline and build various channels of engagement and approaches directly related to conversion strategiesMaintain high volume inbound and outbound calls and engagement around 100 inbound and outbound calls/day.Ability to work between the hours of 7am-3pm EST or 10am-7pm EST Tuesday - Saturday. Join us in revolutionizing healthcare and building the most impactful digital health company in the world!Excited to join us and do your part in improving people’s health and happiness?Opportunity As a Member Enrollment Associate, you make a difference in our members’ and Enrollment Team. In October 2021, Twin Health announced its Series C funding round of $155M, led by ICONIQ Growth, enabling us to scale services in the U.S. and globally, helping to solve the global chronic metabolic disease health crisis. This role is a high volume role that includes the need to liaison between Twin Health Enrollment and Operations teams and marketing.
Management Consultant
Company: Spring Health
Location: Remote
Posted Sep 13, 2023
Spring Health is a comprehensive mental health solution for employers and health plans, offering a wide range of services including meditation, coaching, therapy, and medication. They have partnered with over 800 companies and have raised over $370 million, reaching a valuation of $2.5 billion. The company is seeking an experienced mental health professional for a management consultation role, focusing on enhancing employee wellbeing and workplace effectiveness. The role involves coordinating critical incident response requests, completing management referral intakes, and providing guidance regarding EAP protocols. Spring Health offers a competitive total rewards package, including stock options, benefits, and incentive pay. The company values diversity, inclusion, and transparency, and provides a range of benefits to support employee wellbeing and work-life balance.
Mental Health Clinical Supervisor (CA)
Company: Hazel Health
Location: Remote
Posted Sep 20, 2023
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, national origin, sex, gender identity, sexual orientation, age, marital status, disability status, or Veteran status. All offers of employment are conditioned on a candidate’s consent to a background check and our satisfaction with the results. Sometimes we will fail, and we use it to learn and drive forward.Drive Impact: Everything comes down to the impact Hazel makes on people - our families and students, our teammates, our partners, our neighbors, ourselves.Our Benefits:This is an exciting position in a fast-paced organization. We recognize that having diverse perspectives and backgrounds among our teammates makes our company, our solutions, and our service to families and schools stronger. We offer:A competitive compensation packageFlexible work environment and the option to work remotelyGenerous, high-quality medical, dental and vision coverage on day one of employment401K with a 100% employer match for contributions up to 4% of salary15 days PTO and 11 paid holidays annuallyFlexible Spending Account (FSA)Employer-paid short-term and long-term disability and employer-sponsored life insuranceHome office setup including a Macbook, iPad (depending on role), and internet and phone reimbursement for remote positionsA positive, supportive, and passionate teamOur Stance On Diversity:At Hazel, we don’t just accept differences—we thrive on them. Bringing in diverse perspectives and understanding everyone’s personal story drives to transformative solutions.Never Stop Innovating: We are bold. Please consider applying even if you don't fully meet 100% of these criteria. Passion for our missionMasters’ Degree in social work or counselingLicensure to provide clinical services in CA required (additional licenses in CA, CO, NV, MO, or FL desirable)Must be approved as a state qualified supervisor in the state of CAMinimum of 5 years experience in pediatric mental/behavioral healthMinimum of 5 years with an unrestricted clinical licenseMinimum of 3 years experience supervising therapists Experience working in a school-based settingExperience building and managing relationships with school administratorsSelf-motivated and eager to create a positive difference in the lives of studentsExperience providing therapy through telehealth preferred Experience in clinical supervision preferredTechnological skills to include the ability to learn new software and programs and complete digital paperwork Effective communicator through multiple channels (phone, video, email, in-person)Bilingual a plus (Spanish fluency highly desired) Hazel’s Core Values:Exceptional Partnership: We seek to understand, align, and then work to exceed the highest expectations of those we serve.Always Accountable: We set high standards for ourselves and each other and deliver. This Supervisor will have a 1/2 caseload of clients. What You’ll Do:Supervise & manage teams of mental health clinicians delivering therapy & crisis servicesAct as the primary liaison for school-level relationships for mental health servicesSupport the Clinical Director in district-level relationships for mental health servicesDeliver clinician training and inform learning & development opportunitiesMonitor and oversee clinical quality outcomes Actively build a collaborative and supportive team cultureAssist in the clinician recruitment process Provide clinical supervision and guidance to associate therapistsCollaborate with Clinical Director and Care Management Director to identify and support transition servicesProvide virtual consultation for children in grades K-12 (1/2 case load) As needed, provide virtual consultation crisis intervention services for children in grades K-12 Your Background:We are looking for diverse individuals who want to support our mission and values. We are collectively imagining and building the product and company of our dreams.One Team: Our success is driven by building relationships and collaborating across teams, geographies and functions. Our goal is to make transformational change. We are committed to making Hazel an inclusive work environment and helping all staff grow professionally.Hazel is proud to be an equal opportunity workplace.
Bilingual Customer Service Specialist - Italian/English
Company: StockX
Location: Remote
Posted Sep 21, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Our powerful marketplace connects buyers and sellers for sneakers, apparel, accessories, electronics, collectibles and trading cards around the world. Launched in 2016 in Detroit, Michigan, StockX now employs more than 1,500 people in offices and authentication centers in 11 countries. We are an equal opportunity employer and value diversity at our company. If you love serving others, have a passion for current culture, embrace diversity and inclusion, enjoy working in a start-up culture, where ambiguity inspires your creativity, StockX may be the place for you! What you will do Handling all customer service needs and support for our European customers Take ownership of individual customer queries from start to finish, liaising with internal stakeholders to ensure positive outcomes for our customers Help manage the order fulfilment process Listen and respond to customer needs and concerns Research answers or solutions as neededResolve customer queries and update system accounts accordinglyRecord details of customer conversations and actions takenWork to improve customer service by monitoring support communicationsFlexible and willing to support other areas across the business as they come up About you Experience of customer service/call center experience Bilingual in English & Italian (written and verbal) High school diploma or equivalent Excellent written, verbal, and interpersonal communication skills (Strong communicator who can explain complex information in simple ways) Proven ability to handle various contact types including Chat, Email, Inbound and Outbound voice calls with our customersPossess situational awareness to identify and escalate matters that require urgent attention Location: Hybrid or remote (but must be willing to travel to the Soho office when required)Working Hours: Variable shifts (some evenings & weekends) About UsStockX is the premier current culture platform for buying and selling authentic, new, sought-after products. StockX reserves the right to amend this job description at any time. We provide millions of global customers with unprecedented access and market visibility powered by real-time data, allowing them to transact based on true market value. Serving our customers is our core, and we help drive a customer-centric culture. Our success is focused on 3 areas: the Customer, the team member, and the Company. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job.