Continuous Improvement Jobs in Chicago, IL
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Solutions Analyst
Company: Echo Global Logistics
Location: Chicago, IL
Posted Sep 26, 2023
The employee is regularly required to sit, talk, or hear.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran. Major responsibilities of this position include, but are not limited to: reviewing process documents submitted by Sales or Operations, running data analysis to determine Echo profitability and client savings, monitoring accuracy of initial analysis through lifecycle of client relationship, ensuring all client requirements can be met by operations and driving continuous improvement efforts on existing accounts.Essential Job FunctionsEvery task should focus around supporting Sales and Operations by communicating clear objectives, executing creative solutions, and ensuring Operations can set up a strong infrastructure to manage the account for a long partnership.Data AnalysisWithin 24 hours of submission review all Process Documents submitted by Sales or Operations to confirm all required data is present including full details regarding client current operationsCommunicate clearly what additional information is required and ensure any additional data needed is obtained in a timely fashionSet return date so expected timelines can be convey to both internal & external clientsComplete, review, and analyze client data, work with the Pricing team to set up client tariffs, and review assessments completed by other Solutions Analysts to confirm accuracy and completenessDevelop full Solutions Presentation to include key account metrics for review with Sales during assessment review meetingDiscuss audit results with Sourcing Teams to confirm if any additional margin could be expected from RFP and convey to Sourcing results of both positive and negative analysisPartner with Operations to confirm they can setup a solid account infrastructure to manage the potential new account and to account for Echo's cost allocations properlyAssemble SOPs for specific account analysis to ensure continuity of ongoing client assessmentsMaintain continual catalog by account of all prior and on-going analysisEstablish timelines for continuous account reviews at time of implementation and 30/90/180/365 days post implementationManage the detailed execution of the Solutions ProcessClient EngagementWork with Sales to conduct a business needs assessments, this may include calls or site visits with clientBuild a knowledge base of each client's business, organization and objectivesGather information and requirements from new clients, analyze current practices and map out improved processesSet and manage client expectations through SalesWhen needed, review solution created directly with clients to support Sales or OperationsIdentify business development and "add-on" sales opportunities as they relate to a specific accountCommunicationClearly communicate all audit findings, assessment reviews, and solution presentations back to Sales and OperationsFacilitate Sales Team and client meetings effectivelyHold regular internal reviews of opportunities in the pipeline with Solutions TeamEffectively communicate relevant project information to stakeholders and Department ManagerDeliver engaging, informative, well-organized presentationsResolve and/or escalate issues in a timely fashionUnderstand how to communicate difficult/sensitive information tactfullyParticipate in continuous improvement meetings to constantly improve the Solutions ProcessTechnical UnderstandingKnowledgeable on relevant modes of transportation (Air, Ocean, Small Parcel, LTL, TL, Partial, Flatbed, etc.) to provide effective solutions and demonstrate an expert understanding to clientsRemain current on project management technology used at Echo such as MS Visio, MS Power Point, MS Excel, and MS WordPossess a thorough understanding of our capabilitiesMaintain awareness of new and emerging technologies within Echo and the potential application on client engagementsObtain Project Management Certification within first year in roleLeadership & TeamworkSolicit feedback from Department Manager to make yourself, your team and your department a more efficient and better place to workKeep track of lessons learned and share those lessons with team membersMitigate project team conflict and communication problemsRemain on the forefront of emerging supply chain and logistics trends and practicesRequirementsQualified candidates will possess the following characteristics and experience:Strong background in transportation industry and data analyticsSupply Chain experience a plusExperience using MS Visio, Power Point, Excel, and WordCustomer facing experience3-5 years work experienceProven performer who is effective at "multi-tasking"Excellent oral and written communication skillsAbility to learn Echo's proprietary Transportation Management SystemsSelf-managed and motivatedEnjoys and thrives in fast paced, fluid work environmentAbility to follow through with tasks to their completionAnalyticalVery organized and detail orientedAbility to travel up to 5 %Work environment/physical demands summary:This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The employee may encounter frequent interruptions throughout the work day. Throughout the sales process of a new account, you will be required to partner with several internal and external stakeholders at different stages. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.Position OverviewPart of the Operations department, you will serve as the analytical arm of the organization responsible for analyzing both new client opportunities presented by Sales and existing accounts under management in Operations. This is a key role that will lay the groundwork for successful, long term partnerships and aid in continuous improvement efforts to retain contracted accounts. You will need to have a deep understanding of the relationship Echo has established with the client and help to ensure that any new Enterprise Account meets minimum contribution standards for Echo. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. The noise level in the work environment is typical of that of an office with an open seating floor plan.
IT Product Manager
Company: Brookfield Properties
Location: Chicago, IL
Posted Sep 25, 2023
This includes AR, AP, Lease Accounting, Financial Applications, Reporting, Corporate Accounting, Property Accounting, and Capital/Development Accounting. This role will focus on strategy, design, development, enhancement and delivery. • Knowledge of service engineering and architecture.Knowledge of design thinking, APIs and integration, Agile methodologies, big data, and UI/UX design.Certified Product Owner, preferredProficiency with the use of the Jira Application, preferredBackground in Accounting or Finance, preferred We are proud to create a diverse environment and are proud to be an equal opportunity employer. Overall, we seek qualities that display our company's core values which are Act with Integrity, Take Initiative, Build Mutual Trust, and Win Together. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. Qualifications: High School Diploma or GED requiredBachelor's degree in business or other technology or related discipline.At least 5 years as a Business Analyst working with large Accounting teams developing technical requirements, testing, and assisting in other project and support related tasks.Prior experience in JDE or an ERP.Good interpersonal skills, including verbal, written, dealing with project challenges and leading the team to resolution, and listening.Prior experience in real estate or legal organizations and/or applications.Ability to manage quality of service of the product KPIs.Ability to collaborate with multiple stakeholders, including C-level executives and business leadersKnowledge of financial management and vendor management. Responsibilities: Oversee key products / applications within the Accounting including JDE as well as assist with ancillary applications that integrate with JDE such as our Vendor Payment System and Real Estate Tax system.Develops service-level agreements for the product lines' business outcomes.Coordinates with business, data, and IT architects to align IT product line and other architectures.Oversees product line operations and guides continuous improvement efforts to support business outcomes.Defines, tracks, and communicates product line-specific KPIs to improve the product line's adoption and performance.Works with other product line managers to avoid duplication and identify interdependencies.Implements industry standards and development methodologies, including Agile and DevOps, within the product line to increase its responsiveness and growth.Assist in Business Analyst activities including, but not limited to: Documents current-state business processes and makes recommendations to improve; Active participant in QA testing and regression testing activities; Creates test scripts and facilitates user acceptance testing; Creates end user manuals and training materials; Works with the service desk to analyze support tickets, make improvements, and expand upon existing Knowledge Training Articles; Works with the business partners and peers to elicit, analyze, and document business requirements. And, more than anything, it's about bringing people together. Job Description Brookfield Properties has an immediate need for an IT Product Manager at our corporate office in Chicago, Illinois. The role ensures that the product line is developed and maintained using sound business and technology management practices and it supports business transformation by enabling new capabilities.
Sr Financial Analyst
Company: Northern Trust
Location: Chicago, IL
Posted Sep 25, 2023
Foster an innovative and inclusive team-oriented work environment;• Consistently deliver quality client services and drive high-quality work products within expected timeframes• Provide consultation to optimize the use of real-world data to accelerate research, development and market decisionsThe successful candidate will benefit from having:• Undergraduate degree in Finance, Accounting, or Economics, with 6+ years' relevant experience• CPA/MBA or similar advanced degree preferred• Demonstrates autonomous leadership and business partnership • International financial management experience is preferred • Experience with understanding and analyzing complex contracts and financial impacts.• Financial modeling experience and understanding of financial statement• Strong communication, analytical and data organization/ interpretation skills• Proven ability to multi-task, work under pressure, and meet tight deadlines• Attention to detail and accuracy is required• Superior skills with Microsoft Office applications, experience with PowerBI and Teams a plusWorking with Us:As a Northern Trust partner, greater achievements await. Define and convey insightful metrics, analyze relevant factors, and develop financial models to measure and inform key strategic, operational, and tactical business decisions.• Manage and analyze the financials with a critical and question eye and articulate assumptions the their impacts on financial performance• Clear, concise, effective communication of the business drivers and financial impacts of Office of the COO, with the ability to translate complex financial and data analytics into clear, concise and well-articulated findings and recommendations • Participate and support in strategic business initiatives including formation of business models and unit cost analytics• Understanding of US GAAP• Provide constructive on-the-job feedback/coaching to team members. • Develop an understanding of operational and business drivers and priorities to assist Office of the COO leadership make informed , data driven decisions• Act as an analytical advisor to the business unit. We value an inclusive workplace and understand flexibility means different things to different people.Apply today and talk to us about your flexible working requirements and together we can achieve greater.LI-LK2, LI-hybrid If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected] hope you're excited about the role and the opportunity to work with us. The Senior Analyst acts with integrity, delivering expertise and service to internal clients and maintains executive presence in all forms of communication.The key responsibilities of the role include:• Manages the MRPA function of Office of the COO globally with staff in Manila, including management review and communication of financials at Executive level.• Partners with local finance teams to find efficiencies and synergies in a regional model delivering for a global business unit.• Effectively and efficiently performs FP&A activities for Office of the COO, including but not limited to month end close, management reporting, multi period forecasting and annual plan. Build your career with us and apply today. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! MadeForGreaterReasonable accommodationNorthern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. The Senior Analyst is expected to collaborate closely with Office of the COO , members across Finance globally, and with Executive Management.
Manager, BU Control
Company: Northern Trust
Location: Chicago, IL
Posted Sep 25, 2023
Proficiency in risk assessment tools, statistical analysis, and data visualization techniques. Working with Us:As a Northern Trust partner, greater achievements await. Attention to Detail: Meticulous attention to detail in analyzing risk data, identifying potential gaps or vulnerabilities, and ensuring accuracy in reporting. Analytical Skills: Strong quantitative and qualitative analytical skills to assess risk exposures, identify trends, and make data-driven decisions. FRM, PRM, CFA) in risk management or a related discipline is a plus. Problem Solving and Decision Making: Strong critical thinking and problem-solving abilities to identify and evaluate risks, develop risk mitigation strategies, and make informed decisions under uncertainty. The successful candidate will benefit from having: Bachelor's degree in finance, risk management, business administration, or related field. Stakeholder Collaboration: Collaborate with internal stakeholders, including Wealth Management Practice Leaders, Legal, Risk, Compliance, Finance, Audit, and other BU Control teams to identify and address risks and ensure a coordinate approach to risk management. Build your career with us and apply today. Proven experience in measuring and monitoring risk against an established risk appetite framework is essential.
Vice President, Production & Operations
Company: Green Thumb
Location: Chicago, IL
Posted Sep 26, 2023
The preference is that you will be based out of a Green Thumb operating state and requires 80% travel. ResponsibilitiesMonitor day-to-day operations of the network , proactively monitoring performance and proposing solutions to address emergent issuesLead and motivate a diverse and geographically dispersed team of General Managers and Regional DirectorsDeliver innovative continuous improvement solutions to improve product quality, reduce manufacturing costs, produce more efficiently, and increase profitabilityEstablish a robust set of SOP, KPI scorecard, and operating cadence for operationsLead monthly performance review of Operations with site leadership teams and executivesEstablish quarterly goals and objectives for General Managers, Regional Directors and functional heads and monitor performance to planPartner with Finance and SVP of Operations to establish yearly budget and capital planDevelop an Operations strategic plan and operating plan aligned with overall business objectivesRecruit, retain and develop an operations team with deep cultivation, manufacturing, supply chain and quality expertise embedded at all levels of the organizationProvide and apply a current understanding of industry best practices, supplier network capabilities, and category/market trends to team members and business partnersEnsure compliance with Federal and State regulatory requirements as well as ensuring compliance with Corporate, Health, Safety, Sanitation, Quality and other regulationsEnsure that all tasks and functions of position are performed in a safe manner at all times and that all procedures and requirements are properly followed to accomplish assigned tasksQualificationsBachelor’s degree in Operations, Engineering, Supply Chain Management, or equivalent experience and tenure Combined 10+ years of manufacturing operations experience in Cannabis, CPG, pharma, food, beverage, or other relevant industries 5+ years of leadership experience with a proven ability to strengthen and guide a team Experience leading multi-site operationsBroad knowledge of standards of manufacturing technology, equipment, food safety, organizational development/management, finance and employee relations Understanding of demand planning, distribution and warehouse management, logistics and transportation, purchasing, and customs compliance experience preferredStrong background in lean manufacturing / six sigma, organizational architecture, food safety, finance and employee relations Adaptive and able to thrive in a demanding, fast-paced environmentAdditional RequirementsMust pass any and all required background checksMust be and remain compliant with all legal or company regulations for working in the industryMust possess valid driver’s licenseMust be a minimum of 21 years of ageAbility to be approved by state badging agency to work in cannabis industry You will direct a team of General Managers and Regional Directors in a network of cultivation and manufacturing facilities and have primary day-to-day responsibility for directing and managing all areas of manufacturing, operational strategic planning, meeting quality standards, enhancing the supply chain infrastructure, and improving upon SOPs and KPIs across all aspects of our ops business. The RoleGTI is seeking a VP, Production & Operations to lead and oversee all aspects of cultivation and processing at operations facilities across our organization.
Paid Social Account Manager
Company: Accelerated Digital Media
Location: Chicago, IL
Posted Sep 26, 2023
Accelerated Digital Media is an equal opportunity employer. Familiarity with social media management and scheduling tools. Qualifications: Bachelor's degree in Marketing, Advertising, Business, or related field (Master's preferred). Certification in social media advertising platforms (e.g., Facebook Blueprint) is a plus. Excellent communication and collaboration skills. Proven experience (typically 2+ years) in paid social media advertising. Creative thinking and ability to develop engaging ad content. Knowledge of A/B testing and optimization techniques. Why Join ADM: We offer a competitive salary and performance-based bonuses. Join us in shaping the future of digital marketing and be a key player in our success at Accelerated Digital Media.
Lead Frontend Engineer (Hybrid)
Company: Enova
Location: Chicago, IL
Posted Sep 25, 2023
We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)Employee recognition and rewards programCharitable matching and a paid volunteer day…Plus so much more!Full-Time Employees working 30+ hours per week are eligible for benefits; interns are not eligible.About EnovaEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. In addition, you will work with Product Management, Analytics, and Operations to deliver business value. Our most successful Lead Engineers are able to tackle a variety of tasks from designing microservices, operational issues, production debugging, risk mitigation and management, and the ability to pair with others outside of your immediate team in order to accomplish any task.Technology & Opportunities:Experience a diverse tech stack, featuring modern programming languages and frameworks such as React, Vue, Ruby on Rails, and Golang.Immerse yourself in the world of microservices architecture and containerization, leveraging industry-leading tools like Kubernetes.Get hands-on with AWS Cloud Services, unlocking the potential of cloud computing in real-world scenarios.Enhance your expertise in modern databases with our use of PostgreSQL, Redis, and DynamoDB.Dive into our DevOps philosophy, deploying continuously through CI/CD pipelines using CircleCI and Jenkins, and utilizing Infrastructure as Code (IaC) with Terraform.Embrace the flexibility of Scrum and Agile methodologies in our workflow, fostering a culture of adaptability, collaboration, and rapid delivery.Invest in your future with our commitment to continuous learning and development, including conference attendance, webinars, and other professional development initiatives.Experience the thrill of rapid deployment, with our robust approach enabling multiple live deployments per day.Requirements: 5+ years of experience in a full stack development roleProficiency in one or more object-oriented programming languages.The ability to solve problems in more than one language, and know exactly why one of them is betterExpertise with building software features, enterprise architecture, and API integration to facilitate first in class software.Project management skills, specifically the ability to oversee projects end-to-end, estimate work, and break up problems into deliverable parts.Deployed multiple web applications from a full-stack perspective.Experience collaborating with product managers to plan and scope products iteratively.BI-Hybrid LI-HybridBenefits & Perks:Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)Health, dental, and vision insurance including mental health benefits401(k) matching plus a roth option (U.S. Based employees only)PTO & paid holidays offSabbatical program (for eligible roles)Summer hours (for eligible roles)Paid parental leaveDEI groups (B.L.A.C.K. California Applicants: Click here to review our California Privacy Policy for Job Applicants. However, we are not able to sponsor visas or take over sponsorship at this time.About the role:As a Lead Frontend Engineer, you’ll be designing and implementing technical solutions to business problems. You’ll collaborate with other engineers to build the best systems for the problem at hand while mentoring junior developers. Most problems have multiple solutions and we need your expertise to figure out which one is best and drive to completion.
Custody Servicing, Team Leader
Company: Northern Trust
Location: Chicago, IL
Posted Sep 25, 2023
North America GFS Operations provides Fund Accounting and Administration, Custody Servicing, Investment Outsourcing Operations, Transfer Agency, and Investor Servicing. Our expert team of 900 partners across North America are solutions-oriented, innovative, and passionate about servicing clients and helping them execute their business strategies. Effective communication skills. Build your career with us and apply today. Critical thinking, analytical problem solving, and organizational skills are required to identify and resolve issues, as well as to enhance ongoing personal development. We commit ourselves to ensuring our partners reach their full potential.Working with Us:As a Northern Trust partner, greater achievements await. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected] hope you're excited about the role and the opportunity to work with us. Deep technical knowledge of custody operations, including trade and cash lifecycle. MadeForGreaterReasonable accommodationNorthern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities.
Senior DevOps Engineer
Company: Beyond Finance
Location: Chicago, IL
Posted Sep 25, 2023
For eligible full-time employees, we offer:Considerable employer contributions for health, dental, and vision programsGenerous PTO, paid holidays, and paid parental leave401(k) matching programMerit advancement opportunitiesCareer development & trainingAnd finally, our team spirit and culture! You will work in a semi-autonomous environment where fast prototyping of emerging technologies to solve industry-related problems is the rule.Must be able to come into the Chicago, IL office 2 days per week.What You’ll DoBuild and maintain our entire AWS technology stack, from ECS to ELBs and databases to launch and support our internal applications in partnership with our AWS ArchitectWork closely with our internal engineering teams to automate manual processes and support our continuous integration and continuous delivery code pipelinesBuild and maintain tools, solutions, and microservices associated with deployment and our operations platform, ensuring we meet our customer service standards and reduce errorsActively troubleshoot any issues that arise during testing and production, catch and solve issues before launchTest our system integrity and continuously make improvements to our infrastructureUpdate our processes and design new processes as neededDeploy product updates as required while implementing integrations when they ariseAutomate our operational processes as needed, with accuracy and in compliance with our security requirementsWhat We Look For4+ years of experience with AWS in a DevOps Engineer role (or similar role)Experience in software development and infrastructure development is a plusStrong experience with AWS & cloud based technologiesStrong experience with ECS/EKS and AWS container services.Strong experience with database technologies such as PostgreSQL, Microsoft SQL Server, MySQL, NoSQL, ElasticSearch, Redis, Cassandra, and/or MongoKnowledge of scripting languages such as JavaScript, Ruby, Python, and BashExperience with open-source technologies and cloud servicesStrong communication skills and ability to explain protocol and processes with team and managementStellar troubleshooting skills with the ability to spot issues before they become problemsCurrent with industry trend and best practices, ability to identify the ones we should implementStrong time and project management skills, with the capability to prioritize and multitask as neededBachelor’s Degree or Master’s in Computer Science, Engineering, Software Engineering or a relevant field (preferred).Why Join Us?While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. If you’re looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.About the RoleWe are looking for a Senior DevOps Engineer who specializes in AWS to develop, maintain, and support our growing infrastructure and application development. As a Senior DevOps Engineer you will provide strategic, innovative, and cost-effective solutions to increase efficiency, reliability, and integration of our services and operations. We cultivate an environment of community, connection, and belonging across our entire organization.Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions. No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team. No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team. Through compassionate, individualized care, supportive user-centric technology, and customized financial solutions, we’ve helped over 300,000 clients on their path to a debt-free life.While we’re proud of what we’ve already accomplished (over $2 billion in resolved debt), we're searching for new collaborators to help us get to the next level! At Beyond Finance, we’ve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future.
Cnslt- Bus Tech Anyl
Company: Bank of America
Location: Chicago, IL
Posted Sep 26, 2023
Typically requires a minimum of 5-7 years of applicable experience.Responsibilities:• Assist Payment Origination clients in readying their computer applications and business processes and provide guidance to clients during the EDI implementation process.• Manage multiple new and maintenance requests simultaneously.• Interact with various internal bank and external resources to complete implementations successfully including Fulfillment, Technical, LOB Operations, Vendor, International, Data Transmission, and Product Management resources.• Educate and counsel customers regarding payment networks, EDI message standards, data communications, and security issues with a strong focus on the ACH network as well as Wire Transfer and Check Processing including documentation (i.e., file specifications) the client will use as a guide for their internal development.• Explain all aspects of the requested EDI services.• Participate in technical kickoff meetings, gather necessary requirements to meet client objectives, perform setups, recommend, and conduct end to end testing, and monitor initial live files/activity once in production.• Ensure the client can use the EDI services effectively.• Maintain and/or contribute to a project plan for client and internal use.• Act as the single technical point of contact for client inquiries and guidance during the EDI implementation process.• Initiate transition to client support services upon completion of successful monitoring of live files/activity.• Provide consultative guidance as necessary for internal constituents including Sales, Fulfillment, Product Management, and LOB Operations partnersSkills:• Cash management background with knowledge of electronic payments• Previous experience as a project manager or business analyst in cash management implementation, operations, customer service, technical consulting, sales, or systems• Previous positions must have included extensive customer contact• Familiarity with the ACH network and related bank services• Strong interpersonal and project management skills to achieve cooperation/coordination of multiple tasks performed by other business units w/in the bank• Presentation skills are necessary• The ability to communicate effectively with multiple levels in the customer organization• The ability to deal effectively with multiple deadline-driven, customer-sensitive projects and tasks• Strong time management and task prioritization skills• The ability to communicate clearly and concisely both verbally and in writing• PC proficiency - experience with Windows and all Microsoft Office applications• Knowledge of XML & EDI translation software, XML & EDI message standards, and/or electronic banking applications such as Vector: Advantage [Connexion]• Knowledge of ISO20022 XML and X12 standards• Familiarity with file processing and transmission flows• Accredited ACH Professional certification a plus• Experience with Altova XML Spy a plus.• Proven communication, technical, analytical, and customer relation skills• Banking and treasury management services focusing on payments technologies, electronic commerce, encryption, and data communications• Strongest candidates are those with proven technical, business and project management skills who must work well without supervision.• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions• Excels in working among diverse viewpoints to determine the best path forward• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner• Commitment to challenging the status quo and promoting positive change.• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the worldShift:1st shift (United States of America)Hours Per Week: 40 Utilizes complex applications, systems, and often new technologies. Acts as liaison between the business unit, clients, and vendors. Routine accountability is for technical knowledge and capabilities, typically as an individual contributor. IT degree preferred or equivalent experience. Often provides oversight and guidance to more junior business and systems analysts. Job Description:Serves as a fully seasoned, proficient, and technical point of contact for CashPro Connect Payments implementations. Supports the process of translating business needs into formal Business Requirements deliverables.
Head of Customer Success (US)
Company: CADDi
Location: Chicago, IL
Posted Sep 25, 2023
7. 6. 5. 4. 3. Possess a strong background in SaaS business, CRM/MA/peripheral tools, and best practices. A keen intellect, capable of advanced analytical and critical thinking, able to solve problems, and drive complex decision making. As the Head of Customer Success you will be responsible for building and leading a customer success team, developing strategies to maximize customer satisfaction and retention, and fostering strong relationships with our customers. Person who is willing to get his/her hands dirty, take ownership to deliver results, do whatever it takes no matter how strategic or operational that work is In-depth knowledge of sales strategies, marketing, and customer success. Data driven mindset with proficiency in using customer success tools and analytics.
Head of Customer Success (US)
Company: CADDi
Location: Chicago, IL
Posted Sep 25, 2023
7. 6. 5. 4. 3. Possess a strong background in SaaS business, CRM/MA/peripheral tools, and best practices. A keen intellect, capable of advanced analytical and critical thinking, able to solve problems, and drive complex decision making. As the Head of Customer Success you will be responsible for building and leading a customer success team, developing strategies to maximize customer satisfaction and retention, and fostering strong relationships with our customers. Person who is willing to get his/her hands dirty, take ownership to deliver results, do whatever it takes no matter how strategic or operational that work is In-depth knowledge of sales strategies, marketing, and customer success. Data driven mindset with proficiency in using customer success tools and analytics.