Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Senior Frontend Engineer, Top of Funnel

Company: Reddit

Location: New York, NY / Remote

Posted Jan 24, 2025

Senior Frontend Software Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

Atlassian, a distributed-first company, offers flexible work options, including remote work, and is currently seeking experienced Frontend developers. The role involves designing, building, and maintaining product and platform services for Atlassian Cloud. The ideal candidate will have strong JavaScript (ReactJS) skills, an interest in open source, and the ability to write performant, maintainable code. Atlassian values collaboration, continuous learning, and agile methodology. Benefits include health coverage, paid volunteer days, and more.

Associate Project Manager - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an Associate Project Manager for their Global Clinical Supplies Team in the EMEA region. The role involves supporting supply chain for global clinical trials, ensuring project/study activities comply with company and client requirements. Key responsibilities include developing study-specific plans, coordinating with internal teams, and integrating clinical supplies activities into the supply chain. The ideal candidate should have a Bachelor's degree, relevant experience in a clinical trial environment, strong English communication skills, and proficiency in Microsoft Office. Thermo Fisher Scientific offers competitive remuneration, healthcare benefits, and a dynamic company culture focused on integrity, intensity, innovation, and involvement.

IT Junior Security SOC Analyst

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 24, 2025

Coupa Consultant - Contractor

Company: iCapital

Location: New York, NY / Remote

Posted Jan 24, 2025

iCapital, a leading financial technology platform, is seeking a Coupa/NetSuite Consultant to join their Corporate Finance team. The role involves supporting the company's financial transformation initiatives, managing large-scale implementation and enhancement projects, and leading project management with third parties and consulting teams. The ideal candidate should be an expert program manager with extensive experience in Coupa and NetSuite, strong communication skills, and a passion for efficient systems and thoughtful design. The position offers a competitive compensation package, including salary, equity, and an annual performance bonus, along with comprehensive benefits.

Microservices Design Architect

Company: Henry Schein

Location: Remote

Posted Jan 24, 2025

The job description outlines a senior role focused on designing and implementing microservices architecture using MuleSoft Anypoint Platform. Key responsibilities include developing a comprehensive microservices architecture, leading API development, implementing common frameworks for error handling and audits, architecting integration solutions, optimizing performance, incorporating security protocols, containerizing and orchestrating services with Docker and Kubernetes, integrating CI/CD pipelines, monitoring APIs, planning disaster recovery, fostering Agile and DevOps practices, leading cloud migration projects, documenting technical solutions, mentoring teams, engaging stakeholders, and staying updated with MuleSoft technology trends. The ideal candidate should have extensive experience in microservices architecture, expertise in MuleSoft technologies, certifications, containerization and orchestration skills, CI/CD implementation experience, knowledge of data streaming platforms, security protocols proficiency, cloud platform expertise, Agile and DevOps methodologies, analytical and problem-solving skills, effective communication, leadership, continuous learning, strategic thinking, and strong management skills.

Administrative Associate - Level III - General Management

Company: Cummins

Location: Remote

Posted Jan 24, 2025

The job posting is for an Administrative Associate - Level III - General Management position in Casablanca, Morocco. The role involves efficient data management, enhanced decision-making, streamlined operations, effective communication, financial accuracy, policy and procedure maintenance, being a supportive team member, and ensuring customer service excellence. Key qualifications include strong organizational skills, technical proficiency, effective communication, and attention to detail. The candidate should have a high school diploma or equivalent experience, along with significant relevant work experience or specialized skills.

Claims Adjuster, Workers Compensation

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Pie Insurance is a tech-driven company aiming to make commercial insurance accessible and straightforward for small businesses. They offer competitive compensation, comprehensive benefits, and a remote-friendly work environment. The Claims Adjuster role involves managing workers' compensation claims, providing excellent customer service, and adhering to regulatory requirements. Pie values diversity, strong communication skills, and problem-solving abilities in their employees. They recently secured a $315 million Series D funding round and were recognized as a leading place to work.

Software Engineer I, Android

Company: DigitalFish

Location: Remote

Posted Jan 24, 2025

DigitalFish is seeking a Software Engineer with Android experience to build innovative application experiences. The ideal candidate will have a BSBA in Computer Science, 3+ years of object-oriented software development experience, and experience shipping commercial applications on Android. They will work closely with product and design teams, implementing custom native user interfaces using modern Android Jetpack Compose, and focusing on commercial app UI, shared UI components, accessibility features, and responsive UI. The role involves analyzing and optimizing UI and infrastructure application code for quality, efficiency, and performance. The annual salary range is $100,000 to $135,000 plus equity, with benefits including health insurance, discounts on entertainment, and a flexible working environment. The ability to work on the West Coast time zone is preferred.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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